SMART Shipping Rates & Rules
by SMART Shipping Rates
Free to install · From $9.99/mo · 7d trial
Zapiet ‑ Rates by Distance Shopify App by Zapiet
Determine shipping and delivery costs depending on how far a customer's location is from your stores. Delivery charges depend on the distance from your stores.
4.8 129 reviewsFreePaid from $14.99/month
Pros and cons
Pros and cons of Zapiet ‑ Rates by Distance
Pros
- Exceptional Customer Support: Consistently praised for fast, patient, and knowledgeable assistance, often going above and beyond to resolve issues.
- Easy Integration: Seamless setup and compatibility with Shopify, including customization for specific business needs.
- Reliable Functionality: Effectively calculates delivery rates by distance, meeting diverse business requirements.
- Professional Customer-Facing Interface: Clean and intuitive design enhances user experience for both businesses and customers.
Cons
- Occasional App Crashes: Some users report sudden failures, leading to lost sales during checkout.
- Billing Clarity Issues: Lack of transparency around charges when the app is installed but not actively used.
Screenshots
About the app
Delivery charges depend on the distance from your stores.
- Distance Calculation: Distance measured by direct line or road travel.
- Fee Structure: Establish basic charges, fee per kilometer/mile, and maximum distance.
- Multilingual Currency Rates: Rate names that can be translated and support multiple languages and currencies
Keywords
distance-based shipping Shopify appscalculated delivery rates Shopify appsmulti-location shipping Shopify appslocal delivery pricing Shopify appsaccurate shipping rates Shopify appsmulti-lingual shipping Shopify appsweight-based shipping Shopify appsfastest route shipping Shopify appsshortest route shipping Shopify appslimit delivery distance Shopify appsmulti-zone deliveries Shopify appsdistance calculator Shopify appsbuyer confidence shipping Shopify apps
Key features
- Calculate real-time delivery rates based on customer distance from store locations.
- Customize fee structures with base charges, per-mile/km fees, and maximum distance limits.
- Support multiple languages and currencies for international customer accessibility.
Pricing
Zapiet ‑ Rates by Distance pricing plans
Free
$0 /month
- 20 rate calculations per month
- 1 store location
- Weight/price based rules
- Driving distance and/or max radius
- Unique rules per location
Growth
$14.99 /month
- 100 rate calculations per month
- 1-100 store locations
- Weight/price based rules
- Driving distance and/or max radius
- Unique rules per location
Not sure which plan to pick? Discuss Free or Growth plans with us, learn about custom pricing, or get a demo.
Here’s an overview of Zapiet ‑ Rates by Distance costs for each of the plan(s)
The app has 2 pricing plans: 1 free and 1 paid. The free plan offered by Zapiet ‑ Rates by Distance is Free. The paid plan offered by Zapiet ‑ Rates by Distance is Growth.
The details of the plans are outlined below.
- Free: this plan is free forever, incurring no subscription costs. It offers a wide range of features like 20 rate calculations per month, 1 store location, Weight/price based rules, Driving distance and/or max radius, Unique rules per location, Chat and email support.
- Growth: the Growth plan costs $14.99 and comes with a 14-day free trial period. The plan offers a host of features, including 100 rate calculations per month, 1-100 store locations, Weight/price based rules, Driving distance and/or max radius, Unique rules per location, Chat, email, phone support, Translatable rates.
Zapiet ‑ Rates by Distance price summary
| Pricing summary | Free to install. Free trial available. |
| Total pricing plan(s) | 2 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 1 |
| Cost of paid plan(s) | $14.99 |
| Free trial available | Yes, for 14 day(s) |
For further information regarding Zapiet ‑ Rates by Distance pricing plans, see the official website.
Comparison
Top Zapiet ‑ Rates by Distance alternatives — detailed comparison
The table below highlights the crucial differences between Zapiet ‑ Rates by Distance and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 4.9 ★ (130 reviews) | 5.0 ★ (465 reviews) | 5.0 ★ (1,248 reviews) | |
| Developed by | Zapiet | SMART Shipping Rates | Logbase | |
| Launch date | 14 February 2018 | 14 June 2024 | 13 July 2021 | |
| Pricing | Free, $14.99/month | Free, $9.99/month, $19.99/month | Free, $9.99/month, $24.99/month, $34.99/month | |
| Objective | Delivery charges depend on the distance from your stores. | Postcode shipping rules calculator to set rates by product | Product Shipping calculator uses rules based on Zipcode/Postcode. | |
| Categories | Shipping rates, Delivery and pickup | Shipping rates, Delivery and pickup | Shipping rates, Delivery and pickup | |
| Key features & highlights | ||||
| Purpose | Determine shipping and delivery costs depending on how far a customer's location is from your stores. | Custom shipping rates & rules: weight, dimensions, postcode, product. Hide, sort, rename at checkout | A shipping calculator that uses over 30 factors to determine rates according to complex shipping rules. | |
| Features list |
|
|
| |
| Highlights | — |
|
| |
| User reviews and ratings | ||||
| Recommended | 96.1% | 98.6% | 99.4% | |
| Pros |
|
|
| |
| Cons |
|
|
| |
| Pricing and plans | ||||
| Total pricing plans | 2 | 3 | 4 | |
| Free plan | Available | Available | Available | |
| Free trial | Yes, for 14 day(s) | Yes, for 7 day(s) | Yes, for 14 day(s) | |
| Technical information | ||||
| Rating | 4.9 ★ | 5.0 ★ | 5.0 ★ | |
| Total reviews | 129 | 295 | 1,261 | |
| Launch date | 14 February 2018 | 14 June 2024 | 13 July 2021 | |
More details about Zapiet ‑ Rates by Distance
Product description
Zapiet - Rates by Distance is an app that assists in calculating appropriate delivery and shipping costs based on customers' distance from the store. This fully customizable app is designed to streamline charging policies for deliveries or shipments from physical stores.
AI summary
The app specializes in calculating and applying delivery rates based on distance, offering features like customizable shipping zones, integration with Google Maps API, and compatibility with Shopify 2.0. It supports local and regional delivery businesses, enabling precise fee calculations and flexible delivery options, including free or tiered pricing within specific radii. Strengths include highly responsive and knowledgeable customer support, often resolving issues quickly and providing tailored solutions. The app is praised for its intuitive setup, professional customer-facing interface, and seamless integration with Shopify. However, some limitations include occasional technical bugs that disrupt checkout processes, leading to lost sales, and inconsistent support response times in rare cases. A few users noted billing issues when the app remained installed but inactive. Despite these drawbacks, the app is widely regarded as a reliable solution for businesses requiring distance-based delivery rate calculations.
Support
For any questions, concerns, or assistance with Zapiet ‑ Rates by Distance, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, Zapiet ‑ Rates by Distance offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Language support
Details of the Zapiet ‑ Rates by Distance are available in various languages on the Shopify app store, including English, Portuguese (Brazil), Danish, Dutch, French, German, Italian, Portuguese (Portugal), Chinese (Simplified), Spanish, and Swedish.
Zapiet ‑ Rates by Distance support information in a nutshell
| Support email | support |
| Contact number(s) | Not available |
| FAQ page | FAQ details |
| Privacy policy | Privacy details |
| Language support | English, Portuguese (Brazil), Danish, Dutch, French, German, Italian, Portuguese (Portugal), Chinese (Simplified), Spanish, and Swedish |
Integration
The list of top Shopify apps, features or software tools that Zapiet ‑ Rates by Distance seamlessly integrates with are given below.
Shopify AdminBespoke ShippingStore Pickup + DeliveryZapiet
Developer
| Name | Zapiet |
| Profile | See all apps by Zapiet |
| Website | View developer profile |
| Address | 14 Horncastle Road, Louth, ENG, LN11 9LD |
Installation
How to install Zapiet ‑ Rates by Distance on your Shopify store
1
Send your details
Your name, email and store domain go straight to the Zapiet team.
2
The developer gets in touch
Zapiet contacts you directly to arrange setup for your store.
3
Install at your own pace
Perfect your store’s functionality without the pressure to move on until you’re ready.
Customer reviews
4.8
★★★★★
129 total reviews
Zapiet ‑ Rates by Distance has an overall rating of 4.8 stars from a total of 129 reviews on the Shopify app store. Of these, 124 (96.1%) are positive, 0 (0.0%) are neutral, and 5 (3.9%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
★★★★★Piece Of Cake Events Sydneyfrom Australia · 28 September 2026
Jessica, what an amazing service you provided. If only all everyone was like you. An absolute gem!!!!
★★★★★Marlove Flowersfrom United States · 10 September 2026
Great team. They were very responsive. Joe and Jessica set me up!
★★★★★Voilà Patisseriefrom Malaysia · 9 September 2026
The support given by the team has always been exceptional. Which is also what matters the most when things are not working. Based on my personal experience, I have gotten the support from the team multiple times and personally this time Genesis who is from the support team has taken her time to deepdive into an issue that was difficult to solve.
★★★★★Cheese Shop Santa Barbarafrom United States · 1 September 2026
I can't say enough great things about the excellent customer service I receive from Zapiet. Jessica was able to troubleshoot and solve an odd issue with the Rates by Distance app within a matter of minutes. I was so grateful!
★★★★★Mis Globosfrom Spain · 27 August 2026
Es la app con mejor atención al cliente que hay en shopify pero con mucha diferencia, siempre te ayudan y tienen la mejor disposición.Especial mención a Laurette y Génesis que han tenido una paciencia infinita.
Performance on the App Store
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Category rank
#9
Rate calculation
Total reviews
129
No change vs 30 days ago
Average rating
4.8 ★
0.00 vs 30 days ago
Top market
US
40.3% of installs
Category & keyword rankings
Position and market share today
| KeywordRate calculation | #9 | 1.3% ▼0.4 |
| Keywordratings | #11 | 0.1% ▼0.1 |
| Keywordlocal delivery | #18 | 0.1% ▼0.0 |
| KeywordMinimum values | #18 | 0.0% ▼0.0 |
Reviews trend
Cumulative reviews · last 6 months
101 → 129 reviews · rating steady at 4.8★
Ranks #9 in 1 of 10 App Store groups tracked.Open full charts →
Zapiet ‑ Rates by Distance FAQs
How do I install the Zapiet ‑ Rates by Distance Shopify app?
To install Zapiet ‑ Rates by Distance on your Shopify store, click on the Zapiet ‑ Rates by Distance installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Zapiet ‑ Rates by Distance on your Shopify store, then contact us now.
What are the key features of Zapiet ‑ Rates by Distance?
The key features offered by Zapiet ‑ Rates by Distance to Shopify store owners are:
- Multi-lingual: Support for multiple languages
- Add Multiple Rates: Based on the weight or price of an order
- Limit Deliveries: To a maximum distance from your store
- Distance Calculator: Specify using the shortest or fastest route
- Single or Multi-location: Handles multi-zone deliveries with local pricing
Does Zapiet ‑ Rates by Distance integrate with other Shopify apps or tools?
Yes, Zapiet ‑ Rates by Distance seamlessly integrates with other Shopify apps or tools, such as Distance measured by direct line or road travel., Establish basic charges, fee per kilometer/mile, and maximum distance., Rate names that can be translated and support multiple languages and currencies.
Is there a free trial available for Zapiet ‑ Rates by Distance?
Yes, Zapiet ‑ Rates by Distance offers a 14-day free trial on all its paid plans.
What are the pricing plans for Zapiet ‑ Rates by Distance?
The app has 2 pricing plans: 1 free and 1 paid. The paid plan cost $14.99/month, and comes with a 14-day free trial period.
How does billing work for Zapiet ‑ Rates by Distance?
Zapiet ‑ Rates by Distance uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, Zapiet ‑ Rates by Distance allows its subscribers to cancel or upgrade their subscription plan at any time.
Does Zapiet ‑ Rates by Distance offer customer support?
Yes, Zapiet ‑ Rates by Distance offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, Zapiet ‑ Rates by Distance offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is Zapiet ‑ Rates by Distance compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
by Logbase
Product Shipping calculator uses rules based on Zipcode/Postcode.
Free plan · From $9.99/mo · 14d trial
by Essential Apps
Free plan · From $4.99/mo
Most popular
Most popular Shopify apps on the market
by Judge.me
Product reviews with pictures and videos for credibility and search engine optimization.
Free plan · From $15/mo · 15d trial
by TikTok Inc.
Display your products to billions of TikTok users.
Free
by Shopify
Simplify all tasks and focus on your business.
Free
by Shopify
Increase your brand visibility and communicate with customers on Shop.
Free
4.8★★★★★129 reviews · 96.1% positive
Writing reviews on ShopDigest is coming soon.
- POPiece Of Cake Events Sydney★★★★★
Jessica, what an amazing service you provided. If only all everyone was like you. An absolute gem!!!!
- MFMarlove Flowers★★★★★
Great team. They were very responsive. Joe and Jessica set me up!
- VPVoilà Patisserie★★★★★
The support given by the team has always been exceptional. Which is also what matters the most when things are not working. Based on my personal experience, I have gotten the support from the team multiple times and personally this time Genesis who is from the support team has taken her time to deepdive into an issue that was difficult to solve.
- CSCheese Shop Santa Barbara★★★★★
I can't say enough great things about the excellent customer service I receive from Zapiet. Jessica was able to troubleshoot and solve an odd issue with the Rates by Distance app within a matter of minutes. I was so grateful!
ZAZapietDeveloperThanks so much for the kind words! I’m really glad to hear the app and the Zapiet integration are working well for you. I'll make sure there is a huge shoutout to Jessica for doing an awesome job—I’ll make sure she sees this! We’re always here if you need anything. – Thanks Sam
- MGMis Globos★★★★★
Es la app con mejor atención al cliente que hay en shopify pero con mucha diferencia, siempre te ayudan y tienen la mejor disposición.Especial mención a Laurette y Génesis que han tenido una paciencia infinita.
- DBDog Burger Medellin★★★★★
El servicio al cliente a mejorado muchísimo, y se valora el esfuerzo que están haciendo por ayudarnos en nuestros sitios web. Gracias por todo Billy y Sandy.
- NPNonno Pasquale★★★★★
Rutvik was exceptional help and rectified all the issues I had which now allowed my business to begin operating, would recommend.
- BUBunker★★★★★
The AI Bot was good, but my question was a bit deeper = Betty was amazing and really helped me solve the issue
ZAZapietDeveloperHello, I’m so pleased to hear that we were able to help and successfully resolve the rate issue. Ensuring everything works smoothly for our merchants is always our goal. If you need any assistance in the future, we’re just a message away. Best wishes, Nandita
About ShopDigest
The Shopify ecosystem, shown through the work
ShopDigest is an independent directory of Shopify work. Developers, agencies and experts publish the projects they’ve actually shipped — migrations, rebuilds, custom apps, headless storefronts — with the results attached.
For merchants, that means judging a partner on evidence instead of a sales page: browse real builds in your category and budget, then reach out directly. For builders, it means one profile that keeps working after the project ships.
No commissions, no pay-to-rank placements. The best work rises because people save and follow it.
More about ShopDigestAbout ShopDigest
Show the work.
Win the work.
A portfolio directory for the Shopify ecosystem — builders publish, merchants browse, nobody buys a better position.