A solution that works with any carrier to calculate and collect pre-paid international duties and taxes at checkout. Make duties and taxes easier for your international customers.
Pros and cons of DHL Duty and Tax Calculator





Make duties and taxes easier for your international customers.
DHL Duty and Tax Calculator pricing plans
Not sure which plan to pick? Discuss Starter or Growth plans with us, learn about custom pricing, or get a demo.
The app has 3 pricing plans: 0 free and 3 paid. The paid plans offered by DHL Duty and Tax Calculator are Starter, Growth, Enterprise.
The details of the plans are outlined below.
| Pricing summary | From $50/month. Free trial available. |
| Total pricing plan(s) | 3 |
| Number of free plan(s) | 0 |
| Number of paid plan(s) | 3 |
| Cost of paid plan(s) | $50, $200, $600 |
| Free trial available | Yes, for 14 day(s) |
The table below highlights the crucial differences between DHL Duty and Tax Calculator and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 4.0 ★ (18 reviews) | 5.0 ★ (1,034 reviews) | N/A | |
| Developed by | DHL | Essential Apps | United Parcel Service, Inc. (“UPS”) | |
| Launch date | 21 July 2021 | 6 June 2025 | 19 September 2025 | |
| Pricing | $50/month, $200/month, $600/month | Free, $4.99/month, $9.99/month, $24.99/month | Free | |
| Objective | Make duties and taxes easier for your international customers. | Show Estimated Delivery Date Plus Shipping Time (EDD/ETA) | — | |
| Categories | Shipping rates, Taxes | Delivery and pickup, Shipping rates | Shipping rates, Taxes | |
| Key features & highlights | ||||
| Purpose | A solution that works with any carrier to calculate and collect pre-paid international duties and taxes at checkout. | Reduce estimated delivery date & shipping date inquiries showing processing time & delivery estimate | Access real-time UPS shipping rates with accurate landed cost calculations, including duties, taxes, | |
| Features list |
| — | — | |
| Highlights | — |
|
| |
| User reviews and ratings | ||||
| Recommended | 94.4% | 99.6% | 0.0% | |
| Pros |
| — | — | |
| Cons |
| — | — | |
| Pricing and plans | ||||
| Total pricing plans | 3 | 4 | 1 | |
| Free plan | Not available | Available | Available | |
| Free trial | Yes, for 14 day(s) | No | No | |
| Technical information | ||||
| Rating | 4.0 ★ | 5.0 ★ | N/A | |
| Total reviews | 18 | 1,058 | N/A | |
| Launch date | 21 July 2021 | 6 June 2025 | 19 September 2025 | |
DHL offers a Duty and Tax Calculator for merchants to determine import fees based on a customer's purchase. This tool consolidates all costs including shipping into one straightforward price for the customer.
The app is a Shopify-integrated solution designed to streamline international shipping by automating customs duty and tax calculations for cross-border orders. Its primary feature is a pre-payment system that allows customers to view and pay estimated duties and taxes at checkout, reducing post-delivery surprises and improving transparency. The app supports dynamic country-specific rate adjustments and integrates seamlessly with DHL’s shipping services. Strengths include an intuitive setup process, reliable performance, and responsive customer support that assists with customization and troubleshooting. It effectively minimizes administrative burdens for merchants and enhances the customer experience by eliminating delays and disputes related to customs fees. However, the app’s functionality appears tightly coupled with DHL, which may limit flexibility for merchants using alternative carriers. While no technical issues are reported, its value is most pronounced for businesses heavily reliant on international shipping, particularly to regions with complex tax structures like Europe. The support team’s proactive monitoring and adaptability are noted as standout features.
For any questions, concerns, or assistance with DHL Duty and Tax Calculator, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, DHL Duty and Tax Calculator offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Details of the DHL Duty and Tax Calculator are available in various languages on the Shopify app store, including English.
| Support email | support |
| Contact number(s) | Not available |
| FAQ page | FAQ details |
| Privacy policy | Privacy details |
| Language support | English |
The list of top Shopify apps, features or software tools that DHL Duty and Tax Calculator seamlessly integrates with are given below.
| Name | DHL |
| Profile | See all apps by DHL |
| Website | View developer profile |
| Address | Fritz-Erler-Str, Bonn, 53113 |
How to install DHL Duty and Tax Calculator on your Shopify store
Your name, email and store domain go straight to the DHL team.
DHL contacts you directly to arrange setup for your store.
Perfect your store’s functionality without the pressure to move on until you’re ready.
DHL Duty and Tax Calculator has an overall rating of 4.7 stars from a total of 18 reviews on the Shopify app store. Of these, 17 (94.4%) are positive, 0 (0.0%) are neutral, and 1 (5.6%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
Amazing and very reactive support from the app team to adjust an issue with the bulk volum pricing. Very helpful and very appreciated!
Very easy to use and powerful! This app helps people to know how much for the customs & duties or pay in advance. Highly recommended!!
This route makes more sense for me than the alternatives and the staff was extremely helpful in getting set up. It improves customer experience by reducing wait times and coordination between shipping carriers and customers when dealing with customs due
This app lets our customers expect how much they should pay in advance, so we are now not getting any blame from them after we use this app! Shipping got a lot easier than before! I definitely recommend this app :)
Adrianne is the best! She has a positive attitude and is always willing to help.
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Cumulative reviews · last 6 months
The key features offered by DHL Duty and Tax Calculator to Shopify store owners are:
Yes, DHL Duty and Tax Calculator seamlessly integrates with other Shopify apps or tools, such as Displays real-time duties and taxes at checkout., Offer a home-like experience for overseas shipping., Smooth process with all global carriers and supports more than 200 countries..
Yes, DHL Duty and Tax Calculator offers a 14-day free trial on all its paid plans.
The app offers 3 paid plans, which cost $50/month, $200/month, $600/month, and come with a 14-day free trial period.
DHL Duty and Tax Calculator uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Yes, DHL Duty and Tax Calculator allows its subscribers to cancel or upgrade their subscription plan at any time.
Yes, DHL Duty and Tax Calculator offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, DHL Duty and Tax Calculator offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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Amazing and very reactive support from the app team to adjust an issue with the bulk volum pricing. Very helpful and very appreciated!
Thank you for your feedback. We are thrilled you had a great support experience and truly appreciate the 5-star rating. Wishing you continued success with your store.
Very easy to use and powerful! This app helps people to know how much for the customs & duties or pay in advance. Highly recommended!!
This route makes more sense for me than the alternatives and the staff was extremely helpful in getting set up. It improves customer experience by reducing wait times and coordination between shipping carriers and customers when dealing with customs due
This app lets our customers expect how much they should pay in advance, so we are now not getting any blame from them after we use this app! Shipping got a lot easier than before! I definitely recommend this app :)
Adrianne is the best! She has a positive attitude and is always willing to help.
This app was a life saver for my business. I have had the pleasure to work with Adrianne and she is amazing! Not only are they always monitoring your store to be sure there are no errors on their ends or happening within your store, they will customize your needs for your duties calculator. This is the first time in 3 years I can actually feel confident and at peace that I won't be running into any issues as I was having with another company. This has been a night and day experience and an amazing experience at that! I recommend this app to anyone that is importing and exporting it pre-charges your customers at checkout for a smooth experience!!I will be continuing with the DHL app forever!
Setup was easier than we anticipated and has made our lives much easier when getting packages to our international customers!
App works great without any issue so far. DHL team also was extremely helpful in set up process and is very accessible when we have questions or concerns with app.
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