by SMART Shipping Rates
Free to install · From $9.99/mo · 7d trial
Zonos Duty and Tax Shopify App by Zonos
Collect taxes and duties at checkout with assured calculation of final costs, including IOSS and UK VAT payments. Correctly estimate and gather the total cost at checkout.
4.7 159 reviewsPaid from $208.33333333333334/month
Pros and cons
Pros and cons of Zonos Duty and Tax
Pros
- Exceptional Customer Support: Consistently praised for responsiveness, knowledge, and proactive problem-solving.
- Seamless Onboarding Process: Frequently highlighted as smooth, efficient, and well-supported by dedicated specialists.
- User-Friendly Interface: Appreciated for clarity, ease of use, and intuitive navigation.
- Transparent Cost Calculations: Valued for accurate upfront display of duties, taxes, and shipping fees for international customers.
Cons
- High Cost Concerns: Some users find pricing (monthly fees + transactional cuts) aggressive or unclear.
- Inaccurate Fee Estimates: A few reports of duties/taxes being overestimated, leading to cart abandonment.
Screenshots
About the app
Correctly estimate and gather the total cost at checkout.
- Zonos' Billing System: Zonos covers the cost of duty and taxes, so you don't have to deal with or contest carrier bills.
- Zonos VAT Services: Zonos remints your VAT, so you don't need to sign up for IOSS or get a UK VAT ID.
- Carrier Account Integration: Link your own shipping accounts for full control over your shipping costs.
- Carrier Import Fee Discounts: Up to 50% off on import fees from carriers like UPS, DHL, FedEx.
- Compliant cross-border labels: Simply make lawful international labels with pre-completed customs forms.
Keywords
duty and tax calculator Shopify appsguaranteed landed cost Shopify appsIOSS VAT remittance Shopify appscross-border shipping Shopify appscarrier import fee discounts Shopify appscompliant customs paperwork Shopify appscollect duty at checkout Shopify appsUK VAT remittance Shopify appsshipping rate control Shopify appscross-border label creation Shopify apps
Key features
- Automatically calculates and collects duties, taxes, and fees at checkout.
- Remits VAT for you without requiring IOSS or UK VAT registration.
- Covers duty and tax costs, eliminating carrier bill disputes.
Pricing
Zonos Duty and Tax pricing plans
Standard
$208.33333333333334 /month
- Unlimited landed cost quotes+collection
- Threshold monitoring
- VAT remittance
- Connect carriers
- Compliant shipping labels
Premium
$333.3333333333333 /month
- Standard, plus:
- 3 custom-engineered rules
- Cartonization, box sorting
- Priority onboarding and support
- Certification to ship outside Dashboard
Not sure which plan to pick? Discuss Standard or Premium plans with us, learn about custom pricing, or get a demo.
Here’s an overview of Zonos Duty and Tax costs for each of the plan(s)
The app has 2 pricing plans: 0 free and 2 paid. The paid plans offered by Zonos Duty and Tax are Standard, Premium.
The details of the plans are outlined below.
- Standard: the Standard plan costs $208.33333333333334 and comes with a 14-day free trial period. The plan offers a host of features, including Unlimited landed cost quotes+collection, Threshold monitoring, VAT remittance, Connect carriers, Compliant shipping labels, 10K classifications.
- Premium: the Premium plan costs $333.3333333333333 and comes with a 14-day free trial period. The plan offers a host of features, including Standard, plus:, 3 custom-engineered rules, Cartonization, box sorting, Priority onboarding and support, Certification to ship outside Dashboard.
Zonos Duty and Tax price summary
| Pricing summary | From $2,500/year. Free trial available. |
| Total pricing plan(s) | 2 |
| Number of free plan(s) | 0 |
| Number of paid plan(s) | 2 |
| Cost of paid plan(s) | $208.33333333333334, $333.3333333333333 |
| Free trial available | Yes, for 14 day(s) |
For further information regarding Zonos Duty and Tax pricing plans, see the official website.
Comparison
Top Zonos Duty and Tax alternatives — detailed comparison
The table below highlights the crucial differences between Zonos Duty and Tax and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 4.4 ★ (159 reviews) | 5.0 ★ (465 reviews) | 4.5 ★ (516 reviews) | |
| Developed by | Zonos | SMART Shipping Rates | Sendcloud | |
| Launch date | 14 November 2017 | 14 June 2024 | 29 July 2015 | |
| Pricing | $208.33/month, $333.33/month | Free, $9.99/month, $19.99/month | Free, $40/month, $124/month, $249/month | |
| Objective | Correctly estimate and gather the total cost at checkout. | Postcode shipping rules calculator to set rates by product | Simple automated shipping to support your business expansion. | |
| Categories | Shipping rates, Internationalization - Other | Shipping rates, Delivery and pickup | Shipping, Shipping rates | |
| Key features & highlights | ||||
| Purpose | Collect taxes and duties at checkout with assured calculation of final costs, including IOSS and UK VAT payments. | Custom shipping rates & rules: weight, dimensions, postcode, product. Hide, sort, rename at checkout | Automate your shipping easily to help expand your business. | |
| Features list |
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| Highlights | — |
|
| |
| User reviews and ratings | ||||
| Recommended | 92.5% | 99.2% | 87.5% | |
| Pros |
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| |
| Cons |
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| Pricing and plans | ||||
| Total pricing plans | 2 | 3 | 4 | |
| Free plan | Not available | Available | Available | |
| Free trial | Yes, for 14 day(s) | Yes, for 7 day(s) | Yes, for 14 day(s) | |
| Technical information | ||||
| Rating | 4.4 ★ | 5.0 ★ | 4.5 ★ | |
| Total reviews | 159 | 498 | 521 | |
| Launch date | 14 November 2017 | 14 June 2024 | 29 July 2015 | |
More details about Zonos Duty and Tax
Product description
Zonos simplifies global business expansion by automating cross-border tax compliance, thus avoiding abandoned carts and package rejections. It offers international shoppers upfront payment of duties, taxes and fees, allowing cost transparency and faster custom clearance.
AI summary
The app is a Shopify solution designed to streamline international shipping by calculating and displaying duties, taxes, and shipping costs upfront during checkout, ensuring transparency for customers. It integrates with major carriers like UPS, DHL, and FedEx, allowing merchants to use negotiated rates and automate label generation. Key features include landed cost guarantees, HS code validation, and support for dimensional weight calculations. The onboarding process is frequently highlighted as smooth and well-supported, with dedicated specialists assisting in setup and customization. Strengths include responsive customer service, clear cost visibility for buyers, and reduced cart abandonment due to upfront fee disclosure. However, some limitations include occasional inaccuracies in duty estimates, higher pricing tiers, and dependency on Shopify’s API for certain functionalities. Past issues with abrupt fee changes and carrier overcharges have been addressed, though pricing remains a consideration for smaller businesses. The app is particularly effective for merchants expanding globally, offering reliability and risk mitigation in cross-border transactions.
Support
For any questions, concerns, or assistance with Zonos Duty and Tax, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, Zonos Duty and Tax offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Language support
Details of the Zonos Duty and Tax are available in various languages on the Shopify app store, including English.
Zonos Duty and Tax support information in a nutshell
| Support email | support |
| Contact number(s) | Not available |
| FAQ page | FAQ details |
| Privacy policy | Privacy details |
| Language support | English |
Integration
The list of top Shopify apps, features or software tools that Zonos Duty and Tax seamlessly integrates with are given below.
CheckoutShopify AdminDHL ExpressFedExUPSUSPS
Developer
| Name | Zonos |
| Profile | See all apps by Zonos |
| Website | View developer profile |
| Address | 975 S Tech Ridge Dr., St George, UT, 84770 |
Installation
How to install Zonos Duty and Tax on your Shopify store
1
Send your details
Your name, email and store domain go straight to the Zonos team.
2
The developer gets in touch
Zonos contacts you directly to arrange setup for your store.
3
Install at your own pace
Perfect your store’s functionality without the pressure to move on until you’re ready.
Customer reviews
4.7
★★★★★
159 total reviews
Zonos Duty and Tax has an overall rating of 4.7 stars from a total of 159 reviews on the Shopify app store. Of these, 147 (92.5%) are positive, 2 (1.3%) are neutral, and 10 (6.3%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
★★★★★STRAYEfrom United States · 26 June 2026
We recently migrated our Shopify Plus store from Global-e to Zonos, and it was one of the best operational decisions we've made for our international business.The onboarding team, especially Lennon and Nate, were exceptional. They guided us through the migration, helped us implement a VAT-inclusive checkout, and remained responsive throughout the entire process. As our requirements evolved, they adapted quickly and even delivered custom solutions where needed.We've now processed a significant number of live international orders across multiple countries, and the customer experience has been excellent. Landed cost calculations are transparent, the DHL integration has worked well, and we finally have complete visibility into our international shipping costs.One of the biggest advantages has been taking ownership of our international shipping stack. Having our own DHL account gives us full visibility into transportation costs, allows us to negotiate directly with the carrier as our volume grows, and gives us much greater control over our international business instead of relying on a closed ecosystem.Every question we've had has been answered quickly, and the support team has been willing to work through real-world operational scenarios as they came up.If you're currently using Global-e or evaluating international checkout solutions, I highly recommend taking a serious look at Zonos. Owning your international operation instead of outsourcing it has been a major advantage for our business.
★★★★★FACT.from United States · 24 June 2026
Great international shipping service and excellent onboarding process. Lennon crushed it.
★★★★★Future Methodfrom United States · 2 April 2026
So far, I can only speak to the integration process, but I can say that it was a breeze. They were super responsive, very clear in all their instructions, and held our hand the entire way (even handling most of the work for us). I would highly recommend them. Lennon in particular went above and beyond to help us get set up before our launch date.
★★★★★Abbreviatedfrom United States · 10 February 2026
Only been on the platform for about a week, but it's been a positive experience so far, and I've already seen international customer conversion pick up with the new, lower rates made possible by Zonos.The setup support I received from Lennon was top notch - he's been responsive with questions and handled a small billing issue promptly.Based on what I've experienced so far, I'd recommend Zonos for at least somewhat established brands ready to increase their business outside of the U.S.
★★★★★Cadette Jewelryfrom Canada · 25 November 2025
Thank you Lennon for your expertise and guidance throughout this process! Very responsive and always quick to help find solutions!
Performance on the App Store
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Category rank
#1
duty and tax · zonos
Total reviews
159
No change vs 30 days ago
Average rating
4.7 ★
0.00 vs 30 days ago
Top market
US
59.2% of installs
Category & keyword rankings
Position and market share today
| Keywordduty and tax | #1 | 28.7% ▲4.4 |
| Keywordzonos | #1 | 13.1% ▲1.0 |
| Keywordcanada post | #4 | 2.3% ▲0.2 |
| Keywordavalara tax compliance | #5 | 0.1% ▲0.1 |
Reviews trend
Cumulative reviews · last 6 months
155 → 159 reviews · rating steady at 4.7★
Ranks #1 in 2 of 10 App Store groups tracked.Open full charts →
Zonos Duty and Tax FAQs
How do I install the Zonos Duty and Tax Shopify app?
To install Zonos Duty and Tax on your Shopify store, click on the Zonos Duty and Tax installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Zonos Duty and Tax on your Shopify store, then contact us now.
What are the key features of Zonos Duty and Tax?
The key features offered by Zonos Duty and Tax to Shopify store owners are:
- Zonos pays the duty and tax bill — No need to reconcile or dispute carrier bills
- Zonos remits VAT for you — No need to register for IOSS or obtain a UK VAT ID
- Connect your own carrier accounts for complete control of your shipping rates
- Carrier import fee discounts — Save on advancement fees from UPS, DHL, and FedEx
- Easily create compliant cross-border labels with pre-filled customs paperwork
Does Zonos Duty and Tax integrate with other Shopify apps or tools?
Yes, Zonos Duty and Tax seamlessly integrates with other Shopify apps or tools, such as Zonos covers the cost of duty and taxes, so you don't have to deal with or contest carrier bills., Zonos remints your VAT, so you don't need to sign up for IOSS or get a UK VAT ID., Link your own shipping accounts for full control over your shipping costs..
Is there a free trial available for Zonos Duty and Tax?
Yes, Zonos Duty and Tax offers a 14-day free trial on all its paid plans.
What are the pricing plans for Zonos Duty and Tax?
The app offers 2 paid plans, which cost $208.33333333333334/month, $333.3333333333333/month, and come with a 14-day free trial period.
How does billing work for Zonos Duty and Tax?
Zonos Duty and Tax uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, Zonos Duty and Tax allows its subscribers to cancel or upgrade their subscription plan at any time.
Does Zonos Duty and Tax offer customer support?
Yes, Zonos Duty and Tax offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, Zonos Duty and Tax offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is Zonos Duty and Tax compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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4.7★★★★★159 reviews · 92.5% positive
Writing reviews on ShopDigest is coming soon.
- STSTRAYE★★★★★
We recently migrated our Shopify Plus store from Global-e to Zonos, and it was one of the best operational decisions we've made for our international business.The onboarding team, especially Lennon and Nate, were exceptional. They guided us through the migration, helped us implement a VAT-inclusive checkout, and remained responsive throughout the entire process. As our requirements evolved, they adapted quickly and even delivered custom solutions where needed.We've now processed a significant number of live international orders across multiple countries, and the customer experience has been excellent. Landed cost calculations are transparent, the DHL integration has worked well, and we finally have complete visibility into our international shipping costs.One of the biggest advantages has been taking ownership of our international shipping stack. Having our own DHL account gives us full visibility into transportation costs, allows us to negotiate directly with the carrier as our volume grows, and gives us much greater control over our international business instead of relying on a closed ecosystem.Every question we've had has been answered quickly, and the support team has been willing to work through real-world operational scenarios as they came up.If you're currently using Global-e or evaluating international checkout solutions, I highly recommend taking a serious look at Zonos. Owning your international operation instead of outsourcing it has been a major advantage for our business.
- FAFACT.★★★★★
Great international shipping service and excellent onboarding process. Lennon crushed it.
- FMFuture Method★★★★★
So far, I can only speak to the integration process, but I can say that it was a breeze. They were super responsive, very clear in all their instructions, and held our hand the entire way (even handling most of the work for us). I would highly recommend them. Lennon in particular went above and beyond to help us get set up before our launch date.
- ABAbbreviated★★★★★
Only been on the platform for about a week, but it's been a positive experience so far, and I've already seen international customer conversion pick up with the new, lower rates made possible by Zonos.The setup support I received from Lennon was top notch - he's been responsive with questions and handled a small billing issue promptly.Based on what I've experienced so far, I'd recommend Zonos for at least somewhat established brands ready to increase their business outside of the U.S.
- CJCadette Jewelry★★★★★
Thank you Lennon for your expertise and guidance throughout this process! Very responsive and always quick to help find solutions!
- ASAJ Sports★★★★★
Great experience working with the support team, quick and responsive
- PJPORTER JAMES★★★★★
Very responsive and always quick to assist. Amazing customer service and engineer team.
- BOBODILE★★★★★
Lennon was great for onboarding. Got us onboarded in one day during a super stressful time. Could not of done it without him and his warm and calm disposition.
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