Zonos Duty and Tax Shopify App
by ZonosCollect taxes and duties at checkout with assured calculation of final costs, including IOSS and UK VAT payments. Correctly estimate and gather the total cost at checkout.
4.5
(182)
STRAYE, United States
We recently migrated our Shopify Plus store from Global-e to Zonos, and it was one of the best operational decisions we've made for our international business.The onboarding team, especially Lennon and Nate, were exceptional. They guided us through the migration, helped us implement a VAT-inclusive checkout, and remained responsive throughout the entire process. As our requirements evolved, they adapted quickly and even delivered custom solutions where needed.We've now processed a significant number of live international orders across multiple countries, and the customer experience has been excellent. Landed cost calculations are transparent, the DHL integration has worked well, and we finally have complete visibility into our international shipping costs.One of the biggest advantages has been taking ownership of our international shipping stack. Having our own DHL account gives us full visibility into transportation costs, allows us to negotiate directly with the carrier as our volume grows, and gives us much greater control over our international business instead of relying on a closed ecosystem.Every question we've had has been answered quickly, and the support team has been willing to work through real-world operational scenarios as they came up.If you're currently using Global-e or evaluating international checkout solutions, I highly recommend taking a serious look at Zonos. Owning your international operation instead of outsourcing it has been a major advantage for our business.
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Zonos Duty and Tax Charts
Track Zonos Duty and Tax's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Pros and Cons
Pros and Cons of Zonos Duty and Tax
Pros
Exceptional Customer Support: Consistently praised for responsiveness, knowledge, and proactive problem-solving.
Seamless Onboarding Process: Frequently highlighted as smooth, efficient, and well-supported by dedicated specialists.
User-Friendly Interface: Appreciated for clarity, ease of use, and intuitive navigation.
Transparent Cost Calculations: Valued for accurate upfront display of duties, taxes, and shipping fees for international customers.
Cons
High Cost Concerns: Some users find pricing (monthly fees + transactional cuts) aggressive or unclear.
Inaccurate Fee Estimates: A few reports of duties/taxes being overestimated, leading to cart abandonment.
Screenshots
About the App
Correctly estimate and gather the total cost at checkout.
- Zonos' Billing System: Zonos covers the cost of duty and taxes, so you don't have to deal with or contest carrier bills.
- Zonos VAT Services: Zonos remints your VAT, so you don't need to sign up for IOSS or get a UK VAT ID.
- Carrier Account Integration: Link your own shipping accounts for full control over your shipping costs.
- Carrier Import Fee Discounts: Up to 50% off on import fees from carriers like UPS, DHL, FedEx.
- Compliant cross-border labels: Simply make lawful international labels with pre-completed customs forms.
Keywords
Key Features
- Automatically calculates and collects duties, taxes, and fees at checkout.
- Remits VAT for you without requiring IOSS or UK VAT registration.
- Covers duty and tax costs, eliminating carrier bill disputes.
Pricing
Zonos Duty and Tax Pricing Plans
Standard
$208.33333333333334/month
Unlimited landed cost quotes+collection
Threshold monitoring
VAT remittance
Connect carriers
Compliant shipping labels
Premium
$333.3333333333333/month
Standard, plus:
3 custom-engineered rules
Cartonization, box sorting
Priority onboarding and support
Certification to ship outside Dashboard
Not sure which plan to pick? Discuss Standard or Premium plans with us, learn about custom pricing, or get a demo.
Here's an overview of Zonos Duty and Tax costs for each of the plan(s):
The app offers 2 paid plan(s). The paid plan(s) offered by Zonos Duty and Tax: (Standard, Premium).
The details of the plan(s) are outlined below:
Standard: The Standard plan costs $208.33333333333334 and comes with a 14-day free trial period. The plan offers a host of features, including Unlimited landed cost quotes+collection, Threshold monitoring, VAT remittance, Connect carriers, Compliant shipping labels, 10K classifications.
Premium: The Premium plan costs $333.3333333333333 and comes with a 14-day free trial period. The plan offers a host of features, including Standard, plus:, 3 custom-engineered rules, Cartonization, box sorting, Priority onboarding and support, Certification to ship outside Dashboard.
Zonos Duty and Tax Price Summary
| Pricing summary | From $2,500/year. Free trial available. |
| Total Pricing Plan(s) | 2 |
| Number of free plan(s) | 0 |
| Number of paid plan(s) | 2 |
| Cost of Paid Plan(s) | $208.33333333333334, $333.3333333333333 |
| Free trial available | Yes, for 14 day(s) |
For further information regarding Zonos Duty and Tax app pricing plans, see the official website.
Zonos Duty and Tax Shopify App Discounts
If you are looking for discounts on Zonos Duty and Tax app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Zonos to secure better deals on the Zonos Duty and Tax app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about Zonos Duty and Tax
“We recently migrated our Shopify Plus store from Global-e to Zonos, and it was one of the best operational decisions we've made for our international business.The onboarding team, especially Lennon and Nate, were exceptional. They guided us through the migration, helped us implement a VAT-inclusive checkout, and remained responsive throughout the entire process. As our requirements evolved, they adapted quickly and even delivered custom solutions where needed.We've now processed a significant number of live international orders across multiple countries, and the customer experience has been excellent. Landed cost calculations are transparent, the DHL integration has worked well, and we finally have complete visibility into our international shipping costs.One of the biggest advantages has been taking ownership of our international shipping stack. Having our own DHL account gives us full visibility into transportation costs, allows us to negotiate directly with the carrier as our volume grows, and gives us much greater control over our international business instead of relying on a closed ecosystem.Every question we've had has been answered quickly, and the support team has been willing to work through real-world operational scenarios as they came up.If you're currently using Global-e or evaluating international checkout solutions, I highly recommend taking a serious look at Zonos. Owning your international operation instead of outsourcing it has been a major advantage for our business.”
“Great international shipping service and excellent onboarding process. Lennon crushed it. ”
“So far, I can only speak to the integration process, but I can say that it was a breeze. They were super responsive, very clear in all their instructions, and held our hand the entire way (even handling most of the work for us). I would highly recommend them. Lennon in particular went above and beyond to help us get set up before our launch date.”
Trusted By
Trusted by the best Shopify stores
STRAYE
United States
FACT.
United States
Future Method
United States
Abbreviated
United States
Cadette Jewelry
Canada
AJ Sports
Canada
PORTER JAMES
New Zealand
BODILE
Australia
Collect taxes and duties at checkout with assured calculation of final costs, including IOSS and UK VAT payments.
Confidently ship all over the world.
Correct total cost calculation, including fees to any country. Also involves UK VAT (after Brexit) and EU VAT IOSS collection and submitting reports.
Immediate responsibilities, charges and costs
Customers dislike paying extra during delivery. Eliminate rejected packages by providing clear pricing and prepayment options.
Full control over deliveries
Customize international shipping per country with rule-based options. Receive quotes directly from your UPS, FedEx, and DHL accounts.
Comparison
Top Zonos Duty and Tax Alternatives Detailed Comparison
The table below highlights the crucial differences between Zonos Duty and Tax and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 4.5(151 reviews) | 5.0(384 reviews) | |
| Developed by | Zonos | E-TRADE PARTNER | |
| Launch Date | 11/14/2017 | 6/14/2024 | |
| Pricing | $208.33/month, $333.33/month | Free, $9.99/month, $19.99/month | |
| Objective | Correctly estimate and gather the total cost at checkout. | - | |
| Categories | Shipping rates, Internationalization - Other | Shipping rates, Delivery and pickup | |
| Key Features & Highlights | |||
| Purpose | Collect taxes and duties at checkout with assured calculation of final costs, including IOSS and UK VAT payments. | Custom shipping rates & rules: weight, dimensions, postcode, product. Hide, sort, rename at checkout | |
| Features List |
|
| |
| Highlights | - |
| |
| User Reviews and Ratings | |||
| Recommended % | 92.4% | 98.6% | |
| Pros |
|
| |
| Cons |
|
| |
| Pricing and Plans | |||
| Total Pricing Plans | 2 | 3 | |
| Free Plan | Not available | Available | |
| Free Trial | Yes, for 14 day(s) | Yes, for 7 day(s) | |
| Technical Information | |||
| Rating | 4.5 | 5.0 | |
| Total Reviews | 182 | 56 | |
| Launch Date | 11/14/2017 | 6/14/2024 | |
| SD Points | 19 | 70 | |
More Details About Zonos Duty and Tax
Product Description
Zonos simplifies global business expansion by automating cross-border tax compliance, thus avoiding abandoned carts and package rejections. It offers international shoppers upfront payment of duties, taxes and fees, allowing cost transparency and faster custom clearance.
AI Summary
The app is a Shopify solution designed to streamline international shipping by calculating and displaying duties, taxes, and shipping costs upfront during checkout, ensuring transparency for customers. It integrates with major carriers like UPS, DHL, and FedEx, allowing merchants to use negotiated rates and automate label generation. Key features include landed cost guarantees, HS code validation, and support for dimensional weight calculations. The onboarding process is frequently highlighted as smooth and well-supported, with dedicated specialists assisting in setup and customization. Strengths include responsive customer service, clear cost visibility for buyers, and reduced cart abandonment due to upfront fee disclosure. However, some limitations include occasional inaccuracies in duty estimates, higher pricing tiers, and dependency on Shopify’s API for certain functionalities. Past issues with abrupt fee changes and carrier overcharges have been addressed, though pricing remains a consideration for smaller businesses. The app is particularly effective for merchants expanding globally, offering reliability and risk mitigation in cross-border transactions.
Support
For any questions, concerns, or assistance with Zonos Duty and Tax, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected]. Additionally, Zonos Duty and Tax offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Zonos Duty and Tax Support Information In A Nutshell:
| Support Email: | [email protected] |
| Contact Number(s): | Not available |
| FAQ Page: | FAQ details |
| Privacy Policy: | Privacy details |
| Language Support: | English |
Integration
The list of top Shopify apps or features or software tools that Zonos Duty and Tax seamlessly integrates are given below:
Developer
Name: Zonos
Website: /partners/developer-0268934b13e72c35
Address: 975 S Tech Ridge Dr., St George, UT, 84770
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Zonos Duty and Tax Q&A
How does the app help with international shipping costs?
It calculates and collects duties, taxes, and fees upfront at checkout, ensuring transparency for customers and avoiding unexpected delivery charges or rejected packages.
Who should use this app?
Ecommerce businesses selling globally, especially those wanting to simplify cross-border tax compliance, reduce cart abandonment, and provide a seamless checkout experience for international buyers.
Does the app handle VAT remittance automatically?
Yes, it manages VAT remittance for regions like the UK and EU (IOSS), eliminating the need for merchants to register separately or file tax paperwork.
Can I integrate my own carrier accounts?
Absolutely—you can connect UPS, DHL, or FedEx accounts to maintain control over shipping rates while still automating duty and tax calculations.
How does it prevent customs delays?
By generating compliant shipping labels with pre-filled customs forms and ensuring duties are prepaid, packages clear customs faster with fewer hold-ups.
Are there discounts on carrier fees?
Yes, users get up to 50% off on carrier import fees (e.g., UPS, DHL) when using the app for cross-border shipments.
What’s the benefit of upfront duty collection?
Customers see total costs early, reducing cart abandonment and rejected deliveries due to surprise fees, while merchants avoid reconciliation hassles.
Does it support multi-currency pricing?
Yes, it offers geolocation-based rate adjustments and multi-currency support, letting shoppers see accurate costs in their local currency.
Customer Reviews
Zonos Duty and Tax has an overall rating of 4.7 stars from a total of 182 reviews on the Shopify app store. Of these, 167 (91.8%) are positive, 2 (1.1%) are neutral, and 13 (7.1%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
We recently migrated our Shopify Plus store from Global-e to Zonos, and it was one of the best operational decisions we've made for our international business.The onboarding team, especially Lennon and Nate, were exceptional. They guided us through the migration, helped us implement a VAT-inclusive checkout, and remained responsive throughout the entire process. As our requirements evolved, they adapted quickly and even delivered custom solutions where needed.We've now processed a significant number of live international orders across multiple countries, and the customer experience has been excellent. Landed cost calculations are transparent, the DHL integration has worked well, and we finally have complete visibility into our international shipping costs.One of the biggest advantages has been taking ownership of our international shipping stack. Having our own DHL account gives us full visibility into transportation costs, allows us to negotiate directly with the carrier as our volume grows, and gives us much greater control over our international business instead of relying on a closed ecosystem.Every question we've had has been answered quickly, and the support team has been willing to work through real-world operational scenarios as they came up.If you're currently using Global-e or evaluating international checkout solutions, I highly recommend taking a serious look at Zonos. Owning your international operation instead of outsourcing it has been a major advantage for our business.
Great international shipping service and excellent onboarding process. Lennon crushed it.
So far, I can only speak to the integration process, but I can say that it was a breeze. They were super responsive, very clear in all their instructions, and held our hand the entire way (even handling most of the work for us). I would highly recommend them. Lennon in particular went above and beyond to help us get set up before our launch date.
Only been on the platform for about a week, but it's been a positive experience so far, and I've already seen international customer conversion pick up with the new, lower rates made possible by Zonos.The setup support I received from Lennon was top notch - he's been responsive with questions and handled a small billing issue promptly.Based on what I've experienced so far, I'd recommend Zonos for at least somewhat established brands ready to increase their business outside of the U.S.
Thank you Lennon for your expertise and guidance throughout this process! Very responsive and always quick to help find solutions!
Video Demo and Screenshots
Product Video
Product Screenshots
Installation Steps
How to install Zonos Duty and Tax on your Shopify store
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Install at your own pace
Perfect your store's functionality without the pressure to move on until you're ready.
Install in your Shopify Store
Zonos Duty and Tax FAQ's
How do I install the Zonos Duty and Tax Shopify app?
To install Zonos Duty and Tax app on your Shopify store, click on the Zonos Duty and Tax installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install Zonos Duty and Tax on your Shopify store, then contact us now.
What are the key features of Zonos Duty and Tax?
The key features offered by Zonos Duty and Tax to Shopify store owners are:
- ✅Zonos pays the duty and tax bill — No need to reconcile or dispute carrier bills
- ✅Zonos remits VAT for you — No need to register for IOSS or obtain a UK VAT ID
- ✅Connect your own carrier accounts for complete control of your shipping rates
- ✅Carrier import fee discounts — Save on advancement fees from UPS, DHL, and FedEx
- ✅Easily create compliant cross-border labels with pre-filled customs paperwork
Does Zonos Duty and Tax integrate with other Shopify apps or tools?
Yes, Zonos Duty and Tax seamlessly integrates with other Shopify apps or tools, such as Zonos covers the cost of duty and taxes, so you don't have to deal with or contest carrier bills., Zonos remints your VAT, so you don't need to sign up for IOSS or get a UK VAT ID., Link your own shipping accounts for full control over your shipping costs..
Is there a free trial available for Zonos Duty and Tax?
Yes, Zonos Duty and Tax offers 14 days free trial on all its paid plans.
What are the pricing plans for Zonos Duty and Tax?
The app offers 2 paid plans, which cost $208.33333333333334/month, $333.3333333333333/month. The paid plans also come with a 14-day free trial period.
How does billing work for Zonos Duty and Tax?
Zonos Duty and Tax uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, Zonos Duty and Tax allows its subscribers to cancel or upgrade their subscription plan at any time.
Does Zonos Duty and Tax offer customer support? How can I get assistance?
Yes, Zonos Duty and Tax offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Additionally, Zonos Duty and Tax offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is Zonos Duty and Tax compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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