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O: Chat buttons & Contact Form Shopify App by Quote Snap

Chat live and interact with customers on all platforms like Facebook Messenger, Instagram, Whatsapp. Chat live with customers on platforms like Facebook Messenger and Instagram.

4.9 264 reviewsFree

Install in your Shopify store We pass your name, email and store domain to the Quote Snap team so they can help install and configure the app on your store.

.myshopify.com

Pros and cons

Pros and cons of O: Chat buttons & Contact Form

Pros
  • Excellent Customer Support: Consistently praised for being fast, responsive, and highly effective in resolving issues.
  • User-Friendly Interface: The app is frequently described as intuitive, easy to navigate, and straightforward to set up.
  • Customization Options: Users appreciate the ability to tailor the app to their specific needs and preferences.
  • Integration Capabilities: Seamless compatibility with platforms like Facebook Messenger and Shopify is highlighted.
Cons
  • Occasional Technical Glitches: A few users reported issues like the chat widget not displaying correctly.
  • Note: "Initial Setup Challenges" was removed from CONS because the reviews overwhelmingly indicate that support quickly resolves these issues, aligning with the dominant positive sentiment around customer support.

Screenshots

O: Chat buttons & Contact Form Shopify app screenshot 1
O: Chat buttons & Contact Form Shopify app screenshot 2
O: Chat buttons & Contact Form Shopify app screenshot 3
O: Chat buttons & Contact Form Shopify app screenshot 4
O: Chat buttons & Contact Form Shopify app screenshot 5
O: Chat buttons & Contact Form Shopify app screenshot 6
O: Chat buttons & Contact Form Shopify app screenshot 7
O: Chat buttons & Contact Form Shopify app screenshot 8

About the app

Chat live with customers on platforms like Facebook Messenger and Instagram.

  • Live Chat Widget: Chat box for improved customer service and higher sales.
  • Centralized Customer Service: Bring all customer interaction together in one spot - simpler re-marketing.
  • Customer Engagement Analytics: Interact with customers at all times and at each point of contact using informative analytics.
  • Customer Care and Reach: Always look after your customers, even when they are not on your website, and be available 24/7.
  • Versatile Chat Widget: A stylish and updated chat widget fits all themes.

Install in your Shopify store We pass your name, email and store domain to the Quote Snap team so they can help install and configure the app on your store.

Keywords

WhatsApp chat Shopify appsFacebook Messenger chat Shopify appsall-in-one chat button Shopify appscustomer support chat Shopify appscustom chat widget Shopify appschat channel analytics Shopify appsMessenger welcome message Shopify appsWhatsApp engagement Shopify appscontact form chat Shopify appsmulti-channel chat Shopify apps

Key features

  • Integrates WhatsApp, Facebook Messenger, and 20+ chat platforms in one widget.
  • Customizable chat widget with styles, welcome messages, and device targeting.
  • Tracks chat channel effectiveness with detailed engagement analytics.

Pricing

O: Chat buttons & Contact Form pricing plans

$0 /month

Not sure which plan to pick? Discuss plans with us, learn about custom pricing, or get a demo.

Here’s an overview of O: Chat buttons & Contact Form costs for each of the plan(s)

The app has 1 pricing plan: 1 free and 0 paid. The free plan offered by O: Chat buttons & Contact Form is .

The details of the plans are outlined below.

  • : this plan is free forever, incurring no subscription costs.

O: Chat buttons & Contact Form price summary

Pricing summaryFree
Total pricing plan(s)1
Number of free plan(s)1
Number of paid plan(s)0
Free trial availableNo

Install in your Shopify store We pass your name, email and store domain to the Quote Snap team so they can help install and configure the app on your store.

Comparison

Top O: Chat buttons & Contact Form alternatives — detailed comparison

The table below highlights the crucial differences between O: Chat buttons & Contact Form and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps
O: Chat buttons & Contact FormInstall
SimpleCall ‑ Click to CallInstall
SeedGrow WhatsApp Chat WidgetInstall
Add app
General information
Ratings4.9 ★ (265 reviews)3.8 ★ (15 reviews)4.8 ★ (129 reviews)
Developed byQuote SnapflowzySeedGrow
Launch date20 January 20161 June 202018 November 2021
PricingFree$1.49/monthFree, $6.90/month
ObjectiveChat live with customers on platforms like Facebook Messenger and Instagram.Add a phone button to your store that customers can click on.Customer service chat and contact button on WhatsApp.
CategoriesChat, FormsChat, FormsChat, Forms
Key features & highlights
PurposeChat live and interact with customers on all platforms like Facebook Messenger, Instagram, Whatsapp.Let your customers reach you directly from their phone or computer without missing any calls.WhatsApp chat button and click-to-chat feature available on all product pages, collection pages, blogs, and more!
Features list
  • Integrates WhatsApp, Facebook Messenger, and 20+ chat platforms in one widget.
  • Customizable chat widget with styles, welcome messages, and device targeting.
  • Tracks chat channel effectiveness with detailed engagement analytics.
  • Adds a click-to-call button to your website for instant customer calls.
  • Works seamlessly on both desktop and mobile devices.
  • Offers two layout choices: Sticky Bottom Bar or Floating Button.
  • Display a responsive WhatsApp chat button on all store pages.
  • Customize the WhatsApp button design to match your brand.
  • Set up multiple agents with individual profiles and working hours.
Highlights———
User reviews and ratings
Recommended97.3%86.7%0.0%
Pros
  • Consistently praised for being fast, responsive, and highly effective in resolving issues.
  • The app is frequently described as intuitive, easy to navigate, and straightforward to set up.
  • Users appreciate the ability to tailor the app to their specific needs and preferences.
  • Seamless compatibility with platforms like Facebook Messenger and Shopify is highlighted.
  • Many users value the app being free or cost-effective while delivering quality service.
  • The setup process is noted for being simple and efficient, often with immediate support available.
  • The app is consistently described as working well and meeting user expectations.
  • Some users specifically mention the app’s ability to support multiple languages.
  • Quick and personalized assistance with issue resolution and setup.
  • Users report seamless installation and flexible configuration options.
  • Reliable performance in driving customer calls and enhancing sales.
  • Low-cost yet high-value tool for small businesses.
  • Responsive, knowledgeable, and quick to resolve issues, often praised by users.
  • Simple and straightforward installation process with minimal technical hurdles.
  • Highly customizable widget to match website design and branding preferences.
  • Works flawlessly with Shopify stores, enhancing customer communication.
  • The app runs smoothly without impacting site loading speed.
  • Facilitates instant communication, improving conversion rates.
  • Intuitive design and navigation, appreciated by both technical and non-technical users.
  • Consistently performs as expected, with minimal bugs or disruptions.
  • Offers valuable features even in the free version, making it accessible.
  • Allows multiple agents to handle customer inquiries efficiently.
Cons
  • A few users reported issues like the chat widget not displaying correctly.
  • "Initial Setup Challenges" was removed from CONS because the reviews overwhelmingly indicate that support quickly resolves these issues, aligning with the dominant positive sentiment around customer support.
  • Some users expressed a desire for detailed usage statistics (e.g., click tracking).
  • Occasional problems with button visibility in mobile portrait mode.
  • Some users reported the app redirecting to incorrect WhatsApp numbers.
  • A few users desired more functionalities like live chat or pre-filled responses.
  • Isolated complaints about unauthorized code insertion and data security issues.
  • Minor issues with certain themes or other installed apps.
Pricing and plans
Total pricing plans012
Free planNot availableNot availableAvailable
Free trialNoYes, for 3 day(s)Yes, for 14 day(s)
Technical information
Rating4.9 ★3.8 ★4.8 ★
Total reviews26415174
Launch date20 January 20161 June 202018 November 2021

More details about O: Chat buttons & Contact Form

Product description

PingMe is a quick and easy tool that allows customers to get in touch with business owners directly through their preferred chats. The app can integrate with Shopify stores, Facebook, and Instagram to help track customer engagement. Not just a chatbot, PingMe emphasizes on real-time conversations and its features enable businesses to save time and money.

AI summary

This Shopify app provides a live chat solution designed to enhance customer communication, with seamless integration for platforms like Facebook Messenger and Shopify Inbox. Its key features include a customizable chat widget, multi-language support, and straightforward installation, making it accessible even for non-technical users. The app is free, adding to its appeal for small businesses. Strengths include an intuitive user interface, flexibility in customization, and reliable functionality for real-time customer engagement. A standout aspect is the highly responsive and knowledgeable customer support team, which quickly resolves technical issues, including installation challenges and widget display problems. However, some users initially encounter setup difficulties, particularly with Facebook integration or widget visibility, though these are typically resolved with assistance. While the app excels in ease of use and support, occasional delays in issue resolution are noted. Overall, it is a robust tool for businesses seeking an efficient, user-friendly live chat solution with strong backend support.

Support

For any questions, concerns, or assistance with O: Chat buttons & Contact Form, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected].

Language support

Details of the O: Chat buttons & Contact Form are available in various languages on the Shopify app store, including English.

O: Chat buttons & Contact Form support information in a nutshell
Support emailsupport@omegatheme.com
Contact number(s)Not available
FAQ pageNot available
Privacy policyPrivacy details
Language supportEnglish
Integration

The list of top Shopify apps, features or software tools that O: Chat buttons & Contact Form seamlessly integrates with are given below.

Shopify AdminFacebook MessengerInstagramLive chatOmega
Developer
NameQuote Snap
ProfileSee all apps by Quote Snap
WebsiteView developer profile
Address18/11 Thai Ha, Dong Da, Ha Noi, 70000

Installation

How to install O: Chat buttons & Contact Form on your Shopify store

1

Send your details

Your name, email and store domain go straight to the Quote Snap team.

2

The developer gets in touch

Quote Snap contacts you directly to arrange setup for your store.

3

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Customer reviews

4.9
★★★★★
264 total reviews
5245
412
33
21
13

O: Chat buttons & Contact Form has an overall rating of 4.9 stars from a total of 264 reviews on the Shopify app store. Of these, 257 (97.3%) are positive, 3 (1.1%) are neutral, and 4 (1.5%) are negative*.

*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.

★★★★★Punto Fresco Herbolaria Españafrom United States · 3 October 2026

thank you very much, my needs were met very fast and easily. thanks sophia!!

★★★★★eXtremeRate Retailfrom China · 16 September 2026

Really happy with Omega Chat! The app works great and has been very helpful for our store. Their support team is super responsive and quick to solve any issues we have. Highly recommend it!

★★★★★高爾夫武器瘋子from Taiwan · 27 March 2026

The support team is nice and providing assistance immediately

★★★★★Articles.com.phfrom Philippines · 3 March 2026

This app is a great help for us because it is fast to communicate with our customers.

★★★★★Gift4Me & Cofrom United States · 2 March 2026

One of the best things about Omega is how quickly you can get into a conversation. The interface is clean, intuitive, and designed to work seamlessly on both any mobile (IOS)(Android) and desktop. They have a 24/7 support team and was absolutely outstanding fast, patient, and they resolved my issue immediately via chat. Cam was above & beyond, It’s rare to find such dedicated support. Thank you again Cam. And what are you waiting for to install this app on your website now?

Install in your Shopify store We pass your name, email and store domain to the Quote Snap team so they can help install and configure the app on your store.

Performance on the App Store

Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.

Category rank
#5
facebook messenger · messenger
Total reviews
264
▲ 1 vs 30 days ago
Average rating
4.9 ★
0.00 vs 30 days ago
Top market
CN
50.0% of installs

Category & keyword rankings

Position and market share today

Keywordfacebook messenger#50.3% ▲0.2
Keywordmessenger#50.2% ▼0.0
KeywordChat buttons#50.1% ▼0.1
CollectionUseful apps for Philippines#70.1% ▲0.0

Reviews trend

Cumulative reviews · last 6 months

262 → 264 reviews · rating steady at 4.9★
Ranks #5 in 3 of 10 App Store groups tracked.Open full charts →

O: Chat buttons & Contact Form FAQs

How do I install the O: Chat buttons & Contact Form Shopify app?
To install O: Chat buttons & Contact Form on your Shopify store, click on the O: Chat buttons & Contact Form installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install O: Chat buttons & Contact Form on your Shopify store, then contact us now.
What are the key features of O: Chat buttons & Contact Form?

The key features offered by O: Chat buttons & Contact Form to Shopify store owners are:

  • Build your customer support with Messenger chat, Teleram, and Instagram,...
  • All-in-one chat button lets customers chat with you via their preferred chat app
  • Customize chat widget's style, device & page target, and preset welcome messages
  • Analyze the effectiveness of chat channels: Messenger & contact form
  • Messenger welcome message box helps increase customer engagement
Does O: Chat buttons & Contact Form integrate with other Shopify apps or tools?

Yes, O: Chat buttons & Contact Form seamlessly integrates with other Shopify apps or tools, such as Chat box for improved customer service and higher sales., Bring all customer interaction together in one spot - simpler re-marketing., Interact with customers at all times and at each point of contact using informative analytics..

Is there a free trial available for O: Chat buttons & Contact Form?

No, O: Chat buttons & Contact Form does not offer any free trial.

What are the pricing plans for O: Chat buttons & Contact Form?

The app offers 1 plan that is forever-free.

How does billing work for O: Chat buttons & Contact Form?

O: Chat buttons & Contact Form is completely free to install and use. Additional charges may or may not apply.

Can I cancel or upgrade my subscription plan at any time?

Yes, O: Chat buttons & Contact Form allows its subscribers to cancel or upgrade their subscription plan at any time.

Does O: Chat buttons & Contact Form offer customer support?

Yes, O: Chat buttons & Contact Form offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].

Is O: Chat buttons & Contact Form compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.

SimpleCall ‑ Click to Call
by flowzy

Add a phone button to your store that customers can click on.

From $1.49/mo · 3d trial
★ 3.8 (15)
SeedGrow WhatsApp Chat WidgetBuilt for Shopify
by SeedGrow

Customer service chat and contact button on WhatsApp.

Free plan · From $6.90/mo · 14d trial
★ 4.8 (129)
Mega Callback
by Architechpro OÜ

Efficiently arrange brief return phone calls to your customers.

Free plan · From $9.99/mo
★ 5.0 (14)

Most popular

Most popular Shopify apps on the market

Install in your Shopify store We pass your name, email and store domain to the Quote Snap team so they can help install and configure the app on your store.

.myshopify.com
4.9★★★★★264 reviews · 97.3% positive

Writing reviews on ShopDigest is coming soon.

  • PF
    Punto Fresco Herbolaria EspañaUnited States · 3 Oct 2026
    ★★★★★

    thank you very much, my needs were met very fast and easily. thanks sophia!!

    QS
    Quote SnapDeveloper9 Oct 2026

    Thank you so much for your kind feedback! We’re happy to hear your needs were met quickly and easily. Sophia will be delighted to know her support made a positive impact. We truly appreciate your support and are always here whenever you need help.

  • ER
    eXtremeRate RetailChina · 16 Sep 2026
    ★★★★★

    Really happy with Omega Chat! The app works great and has been very helpful for our store. Their support team is super responsive and quick to solve any issues we have. Highly recommend it!

    QS
    Quote SnapDeveloper16 Sep 2026

    Thank you, eXtremeRate Retail! We're thrilled Omega Chat has been helpful and that our support team could assist you quickly. If you ever need assistance, our team is always here to help 🚀

  • 高爾
    高爾夫武器瘋子Taiwan · 27 Mar 2026
    ★★★★★

    The support team is nice and providing assistance immediately

    QS
    Quote SnapDeveloper30 Mar 2026

    Thanks for your kind words 😊We’re happy to hear that O: Chat buttons & Contact Form support team could assist you quickly and effectively. That’s exactly what we aim for 💙⚡If you ever need anything else, we’re always here to help 🚀🤝

  • AR
    Articles.com.phPhilippines · 3 Mar 2026
    ★★★★★

    This app is a great help for us because it is fast to communicate with our customers.

    QS
    Quote SnapDeveloper5 Mar 2026

    Thank you so much for your feedback! 😊🌟We’re really happy to hear O: Chat buttons & Contact Form helps you communicate with your customers quickly. Making customer interaction fast and convenient is exactly what the app is designed for 💙 Thanks again for choosing O: Chat buttons & Contact Form. We’re always here if you need any assistance! 🙌🚀

  • G&
    Gift4Me & CoUnited States · 2 Mar 2026
    ★★★★★

    One of the best things about Omega is how quickly you can get into a conversation. The interface is clean, intuitive, and designed to work seamlessly on both any mobile (IOS)(Android) and desktop. They have a 24/7 support team and was absolutely outstanding fast, patient, and they resolved my issue immediately via chat. Cam was above & beyond, It’s rare to find such dedicated support. Thank you again Cam. And what are you waiting for to install this app on your website now?

    QS
    Quote SnapDeveloper5 Mar 2026

    Thank you so much for this amazing and detailed review! 😊🌟We’re really happy to hear you enjoyed the clean and intuitive interface and that everything works smoothly across both mobile and desktop when using O: Chat buttons & Contact Form. It’s especially great to know our 24/7 support made a strong impression and that Cam could assist you quickly and patiently 💙 Your kind words about the support truly mean a lot to our team. Thanks again for choosing O: Chat buttons & Contact Form. We’re always here whenever you need help! 🙌🚀

  • BD
    B.P. de Silva JewellersSingapore · 19 Feb 2026
    ★★★★★

    good service and helped us a lot to solving any issue we encounter. Helpful staff

    QS
    Quote SnapDeveloper22 Feb 2026

    Thank you for the kind review! We’re glad to hear our team has been able to help you resolve any issues along the way. Providing helpful and reliable support is what we aim for. If you ever need anything else, we’re always here for you! 😊

  • JO
    JovzCraftsAustralia · 10 Feb 2026
    ★★★★★

    service is very helpful and quick to reply. Happy with the app

    QS
    Quote SnapDeveloper5 Mar 2026

    Thank you so much for the great feedback! 😊🌟We’re really happy to hear the support was helpful and quick to reply, and that you’re enjoying using O: Chat buttons & Contact Form. Providing a smooth experience together with responsive support is always our goal 💙 Thanks again for choosing O: Chat buttons & Contact Form. We’re always here if you need any assistance! 🙌🚀

  • KN
    Kooler NoshUnited States · 27 Jan 2026
    ★★★★★

    Tracey was more than helpful on explaining how the buttons work and helped me test the buttons she could. Was kind and patient helping me understand everything.

    QS
    Quote SnapDeveloper29 Jan 2026

    Thank you so much for your thoughtful review of O: Chat buttons & Contact Form app! 😊 We’re delighted to hear that Tracey was more than helpful in explaining how the buttons work and patiently guided you through testing them. Providing clear guidance and friendly support is exactly what we aim for. Your kind words truly motivate our team to keep delivering a smooth experience with O: Chat buttons & Contact Form app. Thanks again for your trust and support 💙🚀

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