by Shopify
A single app for top-selling platforms worldwide.
Free
Filey ‑ Files Backup & Export Shopify App by INSO.codes
Easily manage your store data by exporting files, images, and videos with just one click. Click once to export store files, product images, and videos.
4.9 238 reviewsFreePaid from $4.99/month
Pros and cons
Pros and cons of Filey ‑ Files Backup & Export
Pros
- Ease of Use: The app is consistently praised for its simplicity and one-click functionality.
- Fast Performance: Users highlight the quick download speeds and efficient file handling.
- Free Plan Value: The free version is frequently noted for offering unrestricted, useful features.
- Bulk Download Capability: The ability to download all files in one go is a major highlight.
Cons
- Incomplete Downloads: A few users report missing files during bulk downloads.
- Limited File Type Support: Some note the app only backs up PDFs and images, excluding other formats.
Screenshots
About the app
Click once to export store files, product images, and videos.
- File Migration: Move your store files
- Brand Exportation: Send out your brand materials and papers.
- Product Media Export: Export images, videos, and 3D models of your products.
- Store file backup: Create a copy of your store files.
Keywords
one-click file export Shopify appsstore files backup Shopify appsexport product images Shopify appscontent management Shopify appstransfer store files Shopify appsShopify files backup appsproduct images export Shopify appsShopify content export appsstore data management Shopify appsfiles backup Shopify apps
Key features
- Export all store files in one click as a zip archive.
- Transfer files to a new store without modifying themes.
- Backup product images, videos, and 3D models effortlessly.
Pricing
Filey ‑ Files Backup & Export pricing plans
Basic
$0 /month
- Export all Content → Files as ZIP
- Store content dashboard
Pro
$4.99 /month
- Export & import store content
- Files, product media, blogs & pages
- Auto-match product media on import
- Replace or keep existing content
- Product media sorted into folders
Not sure which plan to pick? Discuss Basic or Pro plans with us, learn about custom pricing, or get a demo.
Here’s an overview of Filey ‑ Files Backup & Export costs for each of the plan(s)
The app has 2 pricing plans: 1 free and 1 paid. The free plan offered by Filey ‑ Files Backup & Export is Basic. The paid plan offered by Filey ‑ Files Backup & Export is Pro.
The details of the plans are outlined below.
- Basic: this plan is free forever, incurring no subscription costs. It offers a wide range of features like Export all Content → Files as ZIP, Store content dashboard.
- Pro: the Pro plan costs $4.99 and has no free trial period. The plan offers a host of features, including Export & import store content, Files, product media, blogs & pages, Auto-match product media on import, Replace or keep existing content, Product media sorted into folders.
Filey ‑ Files Backup & Export price summary
| Pricing summary | Free plan available |
| Total pricing plan(s) | 2 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 1 |
| Cost of paid plan(s) | $4.99 |
| Free trial available | No |
Comparison
Top Filey ‑ Files Backup & Export alternatives — detailed comparison
The table below highlights the crucial differences between Filey ‑ Files Backup & Export and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 4.8 ★ (234 reviews) | 4.1 ★ (2,122 reviews) | 4.9 ★ (1,775 reviews) | |
| Developed by | INSO.codes | Shopify | ITissible | |
| Launch date | 14 June 2022 | 19 September 2017 | 7 July 2017 | |
| Pricing | Free, $4.99/month | Free | Free, $20/month, $50/month, $200/month | |
| Objective | Click once to export store files, product images, and videos. | A single app for top-selling platforms worldwide. | Easily transfer, update or move large data amounts. | |
| Categories | Store data importer, Content - Other | Marketplaces, Store data importer | Bulk editor, Store data importer | |
| Key features & highlights | ||||
| Purpose | Easily manage your store data by exporting files, images, and videos with just one click. | Sell on the largest marketplaces. Handle and complete all orders within Shopify. | The Matrixify app lets you handle large amounts of store data by allowing you to import, export, update, and transfer it. | |
| Features list |
|
|
| |
| Highlights | — |
|
| |
| User reviews and ratings | ||||
| Recommended | 97.9% | 81.8% | 97.5% | |
| Pros |
|
|
| |
| Cons |
|
|
| |
| Pricing and plans | ||||
| Total pricing plans | 2 | 1 | 4 | |
| Free plan | Available | Available | Available | |
| Free trial | No | No | No | |
| Technical information | ||||
| Rating | 4.8 ★ | 4.1 ★ | 4.9 ★ | |
| Total reviews | 238 | 2,143 | 1,897 | |
| Launch date | 14 June 2022 | 19 September 2017 | 7 July 2017 | |
More details about Filey ‑ Files Backup & Export
Product description
Filey allows you to download all your Shopify store data stored in the "Settings -> Files" section in one click. It compiles all files into a zip archive which can be uploaded directly to a new store without any modifications needed to your theme.
AI summary
The app provides a simple, efficient solution for bulk downloading files from Shopify stores, addressing a notable gap in Shopify's native functionality. Its primary feature enables users to export all store files—including product images and media—into downloadable zip files with minimal effort, often requiring just a single click. The app is fast, reliable, and offers a free plan with unrestricted access to core features, making it accessible for users of all sizes. Strengths include its ease of use, speed, and seamless integration without complex configuration. However, some limitations exist, such as occasional incomplete downloads for large file sets and the lack of file renaming or metadata retention (e.g., product titles). While the app excels at bulk exports, it does not support selective file downloads or non-media content like product descriptions or blog posts. A few instances mention technical issues, such as download errors or frozen processes, though these appear infrequent. Overall, the app delivers a highly valued, no-frills solution for file backups and bulk downloads, particularly praised for its simplicity and cost-free accessibility.
Support
For any questions, concerns, or assistance with Filey ‑ Files Backup & Export, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, Filey ‑ Files Backup & Export offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Language support
Details of the Filey ‑ Files Backup & Export are available in various languages on the Shopify app store, including English.
Filey ‑ Files Backup & Export support information in a nutshell
| Support email | support |
| Contact number(s) | Not available |
| FAQ page | FAQ details |
| Privacy policy | Privacy details |
| Language support | English |
Integration
The list of top Shopify apps, features or software tools that Filey ‑ Files Backup & Export seamlessly integrates with are given below.
Shopify AdminBlogsNavigationOnline Store pagesProduct media
Developer
| Name | INSO.codes |
| Profile | See all apps by INSO.codes |
| Website | View developer profile |
| Address | Lva Tolstogo 33, Kyiv, 01032 |
Installation
How to install Filey ‑ Files Backup & Export on your Shopify store
1
Send your details
Your name, email and store domain go straight to the INSO.codes team.
2
The developer gets in touch
INSO.codes contacts you directly to arrange setup for your store.
3
Install at your own pace
Perfect your store’s functionality without the pressure to move on until you’re ready.
Customer reviews
4.9
★★★★★
238 total reviews
Filey ‑ Files Backup & Export has an overall rating of 4.9 stars from a total of 238 reviews on the Shopify app store. Of these, 233 (97.9%) are positive, 1 (0.4%) are neutral, and 4 (1.7%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
★★★★★Football Goalsfrom Netherlands · 27 October 2026
Great tool for exporting all the pages and files from your Shopify store. The support team was very helpful and gave me excellent assistance when I needed it. Really happy with Filey and would definitely recommend it!
★★★★★EarBuddiesfrom United Kingdom · 17 September 2026
Excellent - Alex & the Filey Support Team were very helpful.
★★★★★Organica Candle Companyfrom United States · 19 January 2026
Super fast and super easy! I downloaded 540 product images in about 5 minutes -- from app install to downloaded zip file.
★★★★★Earthquipfrom New Zealand · 14 January 2026
Seems to be good for what it is. I only wish it handled full backups.
★★★★★Kabayarefrom United States · 9 December 2025
Amazing App! Quick Results help me download 10k products in no time. Highly recommend.
Performance on the App Store
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Category rank
#1
Content - Other · Two-way sync
Total reviews
238
▲ 6 vs 30 days ago
Average rating
4.9 ★
0.00 vs 30 days ago
Top market
US
39.0% of installs · ▲ 0.99%
Category & keyword rankings
Position and market share today
| CategoryContent - Other | #1 | 11.2% ▲2.4 |
| KeywordTwo-way sync | #1 | 20.0% ▲16.4 |
| KeywordFile security | #1 | 38.1% ▼4.1 |
| Keywordbackup | #2 | 18.5% ▼8.9 |
Reviews trend
Cumulative reviews · last 6 months
208 → 238 reviews · rating steady at 4.9★
Ranks #1 in 3 of 10 App Store groups tracked.Open full charts →
Filey ‑ Files Backup & Export FAQs
How do I install the Filey ‑ Files Backup & Export Shopify app?
To install Filey ‑ Files Backup & Export on your Shopify store, click on the Filey ‑ Files Backup & Export installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Filey ‑ Files Backup & Export on your Shopify store, then contact us now.
What are the key features of Filey ‑ Files Backup & Export?
The key features offered by Filey ‑ Files Backup & Export to Shopify store owners are:
- Export and import files, product media, blog posts, pages, and menus
- Product photos automatically organized by product — and re-attached on import
- Replace or keep existing content when importing — you choose
- Works with stores of any size — large exports split automatically
- Keep an offline backup of your store content and restore it in one click
Does Filey ‑ Files Backup & Export integrate with other Shopify apps or tools?
Yes, Filey ‑ Files Backup & Export seamlessly integrates with other Shopify apps or tools, such as Move your store files, Send out your brand materials and papers., Export images, videos, and 3D models of your products..
Is there a free trial available for Filey ‑ Files Backup & Export?
No, Filey ‑ Files Backup & Export does not offer any free trial.
What are the pricing plans for Filey ‑ Files Backup & Export?
The app has 2 pricing plans: 1 free and 1 paid. The paid plan cost $4.99/month and has no free trial period.
How does billing work for Filey ‑ Files Backup & Export?
Filey ‑ Files Backup & Export uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, Filey ‑ Files Backup & Export allows its subscribers to cancel or upgrade their subscription plan at any time.
Does Filey ‑ Files Backup & Export offer customer support?
Yes, Filey ‑ Files Backup & Export offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, Filey ‑ Files Backup & Export offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is Filey ‑ Files Backup & Export compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
by ITissible
Easily transfer, update or move large data amounts.
Free plan · From $20/mo
Duply ‑ Duplicate Store & Copy
by Quick Win
Free plan · From $19/mo
Most popular
Most popular Shopify apps on the market
by Judge.me
Product reviews with pictures and videos for credibility and search engine optimization.
Free plan · From $15/mo · 15d trial
by TikTok Inc.
Display your products to billions of TikTok users.
Free
by Shopify
Simplify all tasks and focus on your business.
Free
by Shopify
Increase your brand visibility and communicate with customers on Shop.
Free
4.9★★★★★238 reviews · 97.9% positive
Writing reviews on ShopDigest is coming soon.
- FGFootball Goals★★★★★
Great tool for exporting all the pages and files from your Shopify store. The support team was very helpful and gave me excellent assistance when I needed it. Really happy with Filey and would definitely recommend it!
- EAEarBuddies★★★★★
Excellent - Alex & the Filey Support Team were very helpful.
- OCOrganica Candle Company★★★★★
Super fast and super easy! I downloaded 540 product images in about 5 minutes -- from app install to downloaded zip file.
- EAEarthquip★★★★★
Seems to be good for what it is. I only wish it handled full backups.
- KAKabayare★★★★★
Amazing App! Quick Results help me download 10k products in no time. Highly recommend.
- ASASC★★★★★
Does exactly as described, gave me a button to download all my website content.
- NKNoble Key Supply★★★★★
Super simple to use and straight forward. Got the job done exactly how I needed without creating unnecessary complications or unexpected costs.
- SASAFR★★★★★
Awesome Awesome App!! Thank you for doing exactly what the app said it will
About ShopDigest
The Shopify ecosystem, shown through the work
ShopDigest is an independent directory of Shopify work. Developers, agencies and experts publish the projects they’ve actually shipped — migrations, rebuilds, custom apps, headless storefronts — with the results attached.
For merchants, that means judging a partner on evidence instead of a sales page: browse real builds in your category and budget, then reach out directly. For builders, it means one profile that keeps working after the project ships.
No commissions, no pay-to-rank placements. The best work rises because people save and follow it.
More about ShopDigestAbout ShopDigest
Show the work.
Win the work.
A portfolio directory for the Shopify ecosystem — builders publish, merchants browse, nobody buys a better position.