ClickShip | Shipping Platform Shopify App by Freightcom

Parcel and LTL shipping rates, labels, tracking, insurance, and BOLs. Ability to get significantly reduced shipping costs

4.6 181 reviewsFreePaid from $9.99/month

Install in your Shopify store We pass your name, email and store domain to the Freightcom team so they can help install and configure the app on your store.

.myshopify.com

Pros and cons

Pros and cons of ClickShip | Shipping Platform

Pros
  • Here is the cleaned-up output after resolving overlapping themes and retaining dominant sentiments based on the reviews:
  • Cost-Effective Shipping Rates: Competitive pricing significantly reduces shipping expenses compared to traditional carriers.
  • Seamless Integration: Smooth integration with Shopify and other platforms, automating order fulfillment and tracking.
  • Exceptional Customer Service: Responsive and helpful support, with dedicated account managers frequently praised.
Cons
  • Slow Claim Processing: Significant delays (3-6 months) in resolving insurance claims for lost or damaged packages.
  • Hidden Overcharge Fees: Automatic billing for dimensional/weight adjustments without clear notifications, leading to disputes.

Screenshots

ClickShip | Shipping Platform Shopify app screenshot 1
ClickShip | Shipping Platform Shopify app screenshot 2
ClickShip | Shipping Platform Shopify app screenshot 3
ClickShip | Shipping Platform Shopify app screenshot 4
ClickShip | Shipping Platform Shopify app screenshot 5
ClickShip | Shipping Platform Shopify app screenshot 6
ClickShip | Shipping Platform Shopify app screenshot 7
ClickShip | Shipping Platform Shopify app screenshot 8

About the app

Ability to get significantly reduced shipping costs

  • Shipping Rates Calculator: Calculate shipping costs for domestic and international packages at checkout.
  • Automated document printing: Generating and printing automated shipping labels and packing slips
  • Shipping tools: Tools for shipping in large quantities, one-by-one shipping, and shipping multiple boxes with the same item code.
  • Discounted shipping rates: Special shipping prices from reliable package and LTL carriers
  • Enhanced Shipment Features: Services such as tracking your package, protection plans, and no-cost collection.

Install in your Shopify store We pass your name, email and store domain to the Freightcom team so they can help install and configure the app on your store.

Keywords

shipping rates calculator Shopify appsautomated shipping labels Shopify appsbulk shipping tools Shopify appsLTL shipping rates Shopify appsshipment tracking Shopify appsshipping insurance Shopify appsfreight shipping Shopify appsparcel shipping Shopify appsfulfillment automation Shopify appsshipping document printing Shopify appsmulti box shipping Shopify appsfree pickup shipping Shopify appscheckout shipping rates Shopify appsinternational shipping Shopify appsdomestic freight Shopify apps

Key features

  • Calculate real-time shipping rates for domestic and international orders at checkout.
  • Automatically generate and print shipping labels and packing slips.
  • Ship large quantities, single items, or multi-box orders with ease.

Pricing

ClickShip | Shipping Platform pricing plans

Free Plan
$0 /month
  • - Discounted Shipping Rates
  • - Real Time Rates at Checkout
  • - Ship as Package or Pallet
  • - Free Pickups
  • - Bulk Shipping
Custom Branding
$9.99 /month
  • - Personalized Tracking Page
  • - Branded Packing Slip
  • - Custom Messaging in Emails
  • - Separate Branding for each store
  • - Social media links
Shipping Rules
$29.99 /month
  • - Shipping Automations
  • - Autofulfillment
  • - Set Shipping Preferences
  • - Markups / Markdowns
  • - Packaging Preferences
Canada Post Add-On
$30 /month
  • Add you own Canada Post account

Not sure which plan to pick? Discuss Free Plan or Custom Branding plans with us, learn about custom pricing, or get a demo.

Here’s an overview of ClickShip | Shipping Platform costs for each of the plan(s)

The app has 4 pricing plans: 1 free and 3 paid. The free plan offered by ClickShip | Shipping Platform is Free Plan. The paid plans offered by ClickShip | Shipping Platform are Custom Branding, Shipping Rules, Canada Post Add-On.

The details of the plans are outlined below.

  • Free Plan: this plan is free forever, incurring no subscription costs. It offers a wide range of features like - Discounted Shipping Rates, - Real Time Rates at Checkout, - Ship as Package or Pallet, - Free Pickups, - Bulk Shipping, - User Roles.
  • Custom Branding: the Custom Branding plan costs $9.99 and comes with a 30-day free trial period. The plan offers a host of features, including - Personalized Tracking Page, - Branded Packing Slip, - Custom Messaging in Emails, - Separate Branding for each store, - Social media links.
  • Shipping Rules: the Shipping Rules plan costs $29.99 and comes with a 30-day free trial period. The plan offers a host of features, including - Shipping Automations, - Autofulfillment, - Set Shipping Preferences, - Markups / Markdowns, - Packaging Preferences, - Flat Rate Automations.
  • Canada Post Add-On: the Canada Post Add-On plan costs $30 and has no free trial period. The plan offers a host of features, including Add you own Canada Post account.

ClickShip | Shipping Platform price summary

Pricing summaryFree plan available. Free trial available.
Total pricing plan(s)4
Number of free plan(s)1
Number of paid plan(s)3
Cost of paid plan(s)$9.99, $29.99, $30
Free trial availableYes, for 30 day(s)

For further information regarding ClickShip | Shipping Platform pricing plans, see the official website.

Install in your Shopify store We pass your name, email and store domain to the Freightcom team so they can help install and configure the app on your store.

Comparison

Top ClickShip | Shipping Platform alternatives — detailed comparison

The table below highlights the crucial differences between ClickShip | Shipping Platform and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps
DHL Express (Official)Install
Add app
General information
Ratings4.6 ★ (181 reviews)3.2 ★ (19 reviews)4.4 ★ (470 reviews)
Developed byFreightcomDHL ExpressEnvia Shipping Worldwide
Launch date4 October 20172 June 202029 September 2017
PricingFree, $9.99/month, $29.99/month, $30/monthFreeFree
ObjectiveAbility to get significantly reduced shipping costsShip your orders internationally with DHL Express CommerceE-commerce shipping platform. We guarantee the best rates.
CategoriesShipping, Shipping ratesShipping, Shipping ratesShipping, Shipping rates
Key features & highlights
PurposeParcel and LTL shipping rates, labels, tracking, insurance, and BOLs.Use DHL Express to send packages anywhere in the world and handle all your shipping from one location.Improve your shipping process by getting instant quotes for envelopes, boxes and cargo shipments.
Features list
  • Calculate real-time shipping rates for domestic and international orders at checkout.
  • Automatically generate and print shipping labels and packing slips.
  • Ship large quantities, single items, or multi-box orders with ease.
  • Automatically import orders and streamline shipping workflows for efficiency.
  • Offer multiple DHL delivery options to suit customer preferences.
  • Sync orders and provide real-time tracking updates effortlessly.
  • Create domestic and international shipping labels quickly and effortlessly.
  • Compare multiple courier options to select the most cost-effective one.
  • Offer same-day or on-demand delivery with fast turnaround times.
Highlights—
  • Based in United States
  • Based in Chile
User reviews and ratings
Recommended89.0%68.4%90.5%
Pros
  • Competitive pricing significantly reduces shipping expenses compared to traditional carriers.
  • Smooth integration with Shopify and other platforms, automating order fulfillment and tracking.
  • Responsive and helpful support, with dedicated account managers frequently praised.
  • Intuitive design simplifies shipping processes, including label printing and pickup scheduling.
  • Automatically imports order details, reducing manual data entry and errors.
  • Convenient pickup scheduling with major carriers, enhancing efficiency.
  • Access to a variety of carriers, offering flexibility and better rates.
  • Many users report increased sales and customer satisfaction due to affordable shipping.
  • Effective for both domestic and international shipments with competitive rates.
  • Multiple users highlighted knowledgeable and responsive support staff who resolved issues efficiently.
  • Users praised the seamless setup and integration with platforms like Shopify, often with guided assistance.
  • Several reviews noted the app significantly improved shipping processes and business operations.
  • Responsive and helpful assistance, including direct WhatsApp communication and issue resolution.
  • Competitive and reasonable pricing for shipping services.
  • Seamless setup and continuous technological improvements for logistics management.
  • Intuitive design simplifies logistics and multi-courier coordination.
  • Streamlined processes reduce manual input and improve workflow for shipping labels and returns.
Cons
  • Significant delays (3-6 months) in resolving insurance claims for lost or damaged packages.
  • Automatic billing for dimensional/weight adjustments without clear notifications, leading to disputes.
  • Some users report unresolved technical issues despite repeated complaints.
  • Occasional issues with carrier reliability, including lost packages and delivery delays.
  • Many users reported difficulties reaching customer service, with unresolved inquiries and lack of response channels.
  • Some encountered errors during installation or registration without clear solutions or support.
  • A few users experienced packages being delivered to wrong addresses, with slow or no resolution to claims.
  • Frequent complaints about lost/damaged shipments with inadequate refunds or reimbursements.
  • Account managers often disengage after initial setup, leaving users without assistance.
  • Advanced users report restrictions in courier selection and lack of features like postcode validation.
Pricing and plans
Total pricing plans401
Free planAvailableNot availableAvailable
Free trialYes, for 30 day(s)NoNo
Technical information
Rating4.6 ★3.2 ★4.4 ★
Total reviews18119472
Launch date4 October 20172 June 202029 September 2017

More details about ClickShip | Shipping Platform

Product description

ClickShip is an eCommerce shipping app that provides real-time shipping rates and enables users to print shipping labels for domestic, international, and cross-border shipping. It offers tools for streamlined order fulfillment, real-time shipment tracking, shipping insurance, and access to exclusive rates for courier parcels and LTL pallets from reputable companies.

AI summary

Clickship is a Shopify shipping app offering competitive rates across multiple carriers, including UPS, FedEx, Purolator, and DHL, with notable cost savings compared to standard providers like Canada Post. The app integrates seamlessly with Shopify, automating order fulfillment, label printing, and tracking updates, while also supporting bulk processing and multi-platform order imports. Key strengths include user-friendly navigation, live rate displays at checkout, and efficient pickup scheduling. However, limitations include inconsistent claim resolution times, with reports of delays spanning several months, and occasional billing discrepancies due to automated overage charges that lack transparency. Some users note technical bugs and a lack of robust support for dispute resolution. Despite these issues, the app is widely praised for its affordability, ease of use, and responsive customer service, particularly from dedicated account managers. It is especially favored by Canadian businesses for cross-border shipping but may require careful monitoring of billing and claims processes.

Support

For any questions, concerns, or assistance with ClickShip | Shipping Platform, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, ClickShip | Shipping Platform offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.

Language support

Details of the ClickShip | Shipping Platform are available in various languages on the Shopify app store, including English and French.

ClickShip | Shipping Platform support information in a nutshell
Support emailtechsupport@clickship.com
Contact number(s)Not available
FAQ pageFAQ details
Privacy policyPrivacy details
Language supportEnglish and French
Integration

The list of top Shopify apps, features or software tools that ClickShip | Shipping Platform seamlessly integrates with are given below.

AmazonCanada PostDay & RossTSTUPSWalmart
Developer
NameFreightcom
ProfileSee all apps by Freightcom
WebsiteView developer profile
Address77 Pillsworth Rd Unit 1, Bolton, ON, L7E4G4

Installation

How to install ClickShip | Shipping Platform on your Shopify store

1

Send your details

Your name, email and store domain go straight to the Freightcom team.

2

The developer gets in touch

Freightcom contacts you directly to arrange setup for your store.

3

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Customer reviews

4.6
★★★★★
181 total reviews
5153
48
33
28
19

ClickShip | Shipping Platform has an overall rating of 4.6 stars from a total of 181 reviews on the Shopify app store. Of these, 161 (89.0%) are positive, 3 (1.7%) are neutral, and 17 (9.4%) are negative*.

*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.

★★★★★78 Acre Woodsfrom Canada · 5 November 2025

During the Canada Post strike in 2024 our business was looking for alternative shipping options that were affordable. We were sent to Clickship via a friend and quickly found how easy it was to use, being integrated right into our Shopify store. Shipping rates were reasonable and a huge sigh of relief for our small business. When I emailed for support James Lang was our representative and helped me answer my MANY slightly panicked questions and has been exceedingly helpful with any questions I have had going forward!

★★★★★Gentle Moosefrom Canada · 2 November 2025

Amazing app and staff! You have a problem? THEY ARE ON IT! But I'll tell you right now, there are not very many problems. We have issues with the couriers not picking up on time but that has nothing to do with Clickship. I send them and email with any issues and they take care of it immediately. I don't have to contact the couriers individually. Suzanne from Feightcom (same company) actually called me to introduce herself. Any problems, I can call her directly. Amazing service!! The shipping is so easy too. Everything is seamless with our Shopify store. The integrations is so good. As soon as I print the label, our Shopify store marks it as fulfilled. There are a few bugs with the cancellation of a label sometimes. A pop-up says it's not working and to contact tech but once I do, they take care of it right away. They save us an average of about $5 on each shipment. Some are $10 difference!!

★★★★★Holy Duck Chili Oil Ltdfrom Canada · 2 November 2025

Brandon has been an absolute blessing to have as an account manager. No problem is too big or small, and he goes above and beyond assisting with the issues that arise. I've had him call me numerous times to communicate important issues and walk me through problems that I've encounter with couriers and general shipping pains. It's so nice knowing that I have a trustworthy and knowledgeable partner that's willing to go the extra mile for my business. I'm so glad that my friend recommended Clickship to me or else I'd still be stuck shipping with Shopify and getting their abysmal rates. Thanks Brandon, you're a champ!

★★★★★Só Luxuryfrom Canada · 31 October 2025

Brandon at Clickship has been incredibly helpful in both getting us setup and providing ongoing support. We are saving a ton of money compared to the previous app and setup we were using. Very easy to use, we recommend Clickship to all of our small shop friends!

★★★★★Nomad Vanzfrom Canada · 30 October 2025

ClickShip has been an outstanding shipping platform for our business! The system is incredibly easy to use, intuitive, and straightforward — it makes managing our shipments simple and stress-free, especially with the recent updates for shipping to the USA.A special thank-you to Brandon Ferguson, who has been exceptional to work with. He’s always quick to respond, proactive, and genuinely committed to helping us with any questions or issues we’ve had. His professionalism and dedication have made a huge difference in our experience. Overall, ClickShip provides excellent service and support, and I highly recommend them to any business looking for a reliable and user-friendly shipping solution!

Install in your Shopify store We pass your name, email and store domain to the Freightcom team so they can help install and configure the app on your store.

Performance on the App Store

Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.

Category rank
#4
Rate calculation
Total reviews
181
No change vs 30 days ago
Average rating
4.6 ★
0.00 vs 30 days ago
Top market
CA
98.5% of installs

Category & keyword rankings

Position and market share today

KeywordRate calculation#40.4% ▲0.0
KeywordAccessibility tools#60.4% ▼0.4
Keywordfreight#80.1% ▼0.1
KeywordPO Box restrictions#90.0% ▼0.0

Reviews trend

Cumulative reviews · last 6 months

180 → 181 reviews · rating steady at 4.6★
Ranks #4 in 1 of 10 App Store groups tracked.Open full charts →

ClickShip | Shipping Platform FAQs

How do I install the ClickShip | Shipping Platform Shopify app?
To install ClickShip | Shipping Platform on your Shopify store, click on the ClickShip | Shipping Platform installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install ClickShip | Shipping Platform on your Shopify store, then contact us now.
What are the key features of ClickShip | Shipping Platform?

The key features offered by ClickShip | Shipping Platform to Shopify store owners are:

  • Domestic freight and international parcel shipping rates calculator at checkout
  • Automated shipping label and packing slip generation and document printing
  • Bulk and batch shipping, manual shipping, single SKU multi box shipping tools
  • Exclusive shipping rates from trusted parcel and LTL carriers
  • Features like shipment tracking, insurance and free pickups
Does ClickShip | Shipping Platform integrate with other Shopify apps or tools?

Yes, ClickShip | Shipping Platform seamlessly integrates with other Shopify apps or tools, such as Calculate shipping costs for domestic and international packages at checkout., Generating and printing automated shipping labels and packing slips, Tools for shipping in large quantities, one-by-one shipping, and shipping multiple boxes with the same item code..

Is there a free trial available for ClickShip | Shipping Platform?

Yes, ClickShip | Shipping Platform offers a 30-day free trial on all its paid plans.

What are the pricing plans for ClickShip | Shipping Platform?

The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $9.99/month, $29.99/month, $30/month, and come with a 30-day free trial period.

How does billing work for ClickShip | Shipping Platform?

ClickShip | Shipping Platform uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.

Can I cancel or upgrade my subscription plan at any time?

Yes, ClickShip | Shipping Platform allows its subscribers to cancel or upgrade their subscription plan at any time.

Does ClickShip | Shipping Platform offer customer support?

Yes, ClickShip | Shipping Platform offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, ClickShip | Shipping Platform offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

Is ClickShip | Shipping Platform compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.

DHL Express (Official)
by DHL Express

Use DHL Express to send packages anywhere in the world and handle all your shipping from one location.

Free
★ 3.2 (19)

Most popular

Most popular Shopify apps on the market

Install in your Shopify store We pass your name, email and store domain to the Freightcom team so they can help install and configure the app on your store.

.myshopify.com
4.6★★★★★181 reviews · 89.0% positive

Writing reviews on ShopDigest is coming soon.

  • 7A
    78 Acre WoodsCanada · 5 Nov 2025
    ★★★★★

    During the Canada Post strike in 2024 our business was looking for alternative shipping options that were affordable. We were sent to Clickship via a friend and quickly found how easy it was to use, being integrated right into our Shopify store. Shipping rates were reasonable and a huge sigh of relief for our small business. When I emailed for support James Lang was our representative and helped me answer my MANY slightly panicked questions and has been exceedingly helpful with any questions I have had going forward!

    FR
    FreightcomDeveloper6 Nov 2025

    Thank you for the great review! We’re so glad ClickShip has made shipping easier for your business and that our team was able to support you when you needed it most.

  • GM
    Gentle MooseCanada · 2 Nov 2025
    ★★★★★

    Amazing app and staff! You have a problem? THEY ARE ON IT! But I'll tell you right now, there are not very many problems. We have issues with the couriers not picking up on time but that has nothing to do with Clickship. I send them and email with any issues and they take care of it immediately. I don't have to contact the couriers individually. Suzanne from Feightcom (same company) actually called me to introduce herself. Any problems, I can call her directly. Amazing service!! The shipping is so easy too. Everything is seamless with our Shopify store. The integrations is so good. As soon as I print the label, our Shopify store marks it as fulfilled. There are a few bugs with the cancellation of a label sometimes. A pop-up says it's not working and to contact tech but once I do, they take care of it right away. They save us an average of about $5 on each shipment. Some are $10 difference!!

    FR
    FreightcomDeveloper6 Nov 2025

    We truly appreciate your thoughtful feedback! We’re happy to hear ClickShip has been reliable for your Shopify store and that our team has been there whenever you’ve needed assistance.

  • HD
    Holy Duck Chili Oil LtdCanada · 2 Nov 2025
    ★★★★★

    Brandon has been an absolute blessing to have as an account manager. No problem is too big or small, and he goes above and beyond assisting with the issues that arise. I've had him call me numerous times to communicate important issues and walk me through problems that I've encounter with couriers and general shipping pains. It's so nice knowing that I have a trustworthy and knowledgeable partner that's willing to go the extra mile for my business. I'm so glad that my friend recommended Clickship to me or else I'd still be stuck shipping with Shopify and getting their abysmal rates. Thanks Brandon, you're a champ!

    FR
    FreightcomDeveloper6 Nov 2025

    Thanks so much for your kind words! We’re delighted to know our team has provided the guidance and support to help make your shipping experience smooth and stress-free.

  • SL
    Só LuxuryCanada · 31 Oct 2025
    ★★★★★

    Brandon at Clickship has been incredibly helpful in both getting us setup and providing ongoing support. We are saving a ton of money compared to the previous app and setup we were using. Very easy to use, we recommend Clickship to all of our small shop friends!

    FR
    FreightcomDeveloper6 Nov 2025

    Thanks so much for sharing your experience! We’re thrilled to hear ClickShip has been saving you time and money and that our team has been helpful along the way.

  • NV
    Nomad VanzCanada · 30 Oct 2025
    ★★★★★

    ClickShip has been an outstanding shipping platform for our business! The system is incredibly easy to use, intuitive, and straightforward — it makes managing our shipments simple and stress-free, especially with the recent updates for shipping to the USA.A special thank-you to Brandon Ferguson, who has been exceptional to work with. He’s always quick to respond, proactive, and genuinely committed to helping us with any questions or issues we’ve had. His professionalism and dedication have made a huge difference in our experience. Overall, ClickShip provides excellent service and support, and I highly recommend them to any business looking for a reliable and user-friendly shipping solution!

    FR
    FreightcomDeveloper6 Nov 2025

    Thank you for this amazing review! We’re so happy to hear ClickShip has made your shipping smoother and that our team has been able to provide great service and support.

  • M'
    Metals 'R' UsCanada · 30 Oct 2025
    ★★★★★

    Kristina and Clickship have been an integral part of our online shop journey. Before we partnered with them it was a hassle dealing with shipping companies. Now with the integration with Clickship everything is so much smoother, and I have someone direct to go to with any issues that do arise. Easy to use, rates are great and I couldn't ask for a better experience. Highly recommend to any company that has shipping needs.

    FR
    FreightcomDeveloper6 Nov 2025

    We’re grateful for your kind words! It’s great to hear ClickShip has helped make your shipping process smoother and more efficient. Thanks for recommending us!

  • KN
    K'pure NaturalsCanada · 29 Oct 2025
    ★★★★★

    I am so happy with our decision to use ClickShip for my business after years of winging it with UPS and Canada Post. Dealing with Brandon has made things so seamless and simple to navigate. His customer service and attention to our needs makes my job so much easier. I can't say enough great things about Brandon and Clickship. The best customer service, attention to detail and the best rates I've ever had in 10 years of business will keep me a customer for life!

    FR
    FreightcomDeveloper6 Nov 2025

    Thank you for the wonderful feedback! We’re so glad to hear ClickShip has made your shipping process easier and that our team has been able to provide the support and service you deserve.

  • MW
    MTNPK WholesaleCanada · 29 Oct 2025
    ★★★★★

    Great product. My account rep, James Lang, assists with my business needs frequently. He is constantly providing advice and expertise to streamline my operations. ClickShip provides superior rates than anywhere else I have tried.

    FR
    FreightcomDeveloper6 Nov 2025

    We appreciate your kind words! It’s great to hear that our team has been able to help streamline your operations and provide the rates and support you need.

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