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AWIO Improved Contact Form Shopify App by Awio

Immediately include a "contact us" button and page in your store. "Create a 'Contact Us' Page and Contact Popup Widget

4.7 62 reviewsFreePaid from $12/month

Install in your Shopify store We pass your name, email and store domain to the Awio team so they can help install and configure the app on your store.

.myshopify.com

Pros and cons

Pros and cons of AWIO Improved Contact Form

Pros
  • Easy Setup and Installation: The app is quick to install and integrates seamlessly with websites.
  • User-Friendly Interface: Simple, intuitive design makes it easy for users to navigate and customize.
  • Effective Spam Reduction: Significantly decreases spam emails compared to standard contact forms.
  • Free Version Functionality: Offers substantial features without requiring a paid upgrade.
Cons
  • Limited Customization Options: Few color choices and styling constraints for contact buttons.
  • Integration Issues: Problems with Mailchimp and Google Apps email threading.

Screenshots

AWIO Improved Contact Form Shopify app screenshot 1
AWIO Improved Contact Form Shopify app screenshot 2
AWIO Improved Contact Form Shopify app screenshot 3
AWIO Improved Contact Form Shopify app screenshot 4
AWIO Improved Contact Form Shopify app screenshot 5
AWIO Improved Contact Form Shopify app screenshot 6

About the app

"Create a 'Contact Us' Page and Contact Popup Widget

  • Contact Us Button: Puts a "contact us" button on every page of your site in the corner.
  • Contact Page Creation: Makes a contact page that you can connect to your navigation menus.
  • Widget Installation: You can add more widgets without altering the code.

Install in your Shopify store We pass your name, email and store domain to the Awio team so they can help install and configure the app on your store.

Keywords

contact form Shopify appscontact us button Shopify appscustomer contact page Shopify appsno code contact form Shopify appsShopify contact widgets appseasy contact form Shopify appsadd contact page Shopify apps

Key features

  • Adds a floating "contact us" button to every page for easy customer access.
  • Automatically generates a contact page linkable from navigation menus.
  • Installs additional engagement widgets without requiring code changes.

Pricing

AWIO Improved Contact Form pricing plans

Basic
$0 /month
  • 3 published contact forms or widgets
Premium
$12 /month
  • 10 published widgets
  • Target widgets by page, referrer & more
  • Advanced triggers
  • 3rd-party integrations
Advanced
$29 /month
  • Publish unlimited widgets
  • All Premium features included

Not sure which plan to pick? Discuss Basic or Premium plans with us, learn about custom pricing, or get a demo.

Here’s an overview of AWIO Improved Contact Form costs for each of the plan(s)

The app has 3 pricing plans: 1 free and 2 paid. The free plan offered by AWIO Improved Contact Form is Basic. The paid plans offered by AWIO Improved Contact Form are Premium, Advanced.

The details of the plans are outlined below.

  • Basic: this plan is free forever, incurring no subscription costs. It offers a wide range of features like 3 published contact forms or widgets.
  • Premium: the Premium plan costs $12 and has no free trial period. The plan offers a host of features, including 10 published widgets, Target widgets by page, referrer & more, Advanced triggers, 3rd-party integrations.
  • Advanced: the Advanced plan costs $29 and has no free trial period. The plan offers a host of features, including Publish unlimited widgets, All Premium features included.

AWIO Improved Contact Form price summary

Pricing summaryFree plan available
Total pricing plan(s)3
Number of free plan(s)1
Number of paid plan(s)2
Cost of paid plan(s)$12, $29
Free trial availableNo

Install in your Shopify store We pass your name, email and store domain to the Awio team so they can help install and configure the app on your store.

Comparison

Top AWIO Improved Contact Form alternatives — detailed comparison

The table below highlights the crucial differences between AWIO Improved Contact Form and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps
AWIO Improved Contact FormInstall
SeedGrow WhatsApp Chat WidgetInstall
Hulk Contact Form BuilderInstall
Add app
General information
Ratings4.7 ★ (62 reviews)4.8 ★ (129 reviews)4.8 ★ (2,034 reviews)
Developed byAwioSeedGrow AppsHulkApps
Launch date30 May 201318 November 202111 August 2017
PricingFree, $12/month, $29/monthFree, $6.90/monthFree, $12.90/month, $24.90/month
Objective"Create a 'Contact Us' Page and Contact Popup WidgetCustomer service chat and contact button on WhatsApp.Make fashionable forms quickly and easily.
CategoriesFormsChat, FormsForms, Surveys
Key features & highlights
PurposeImmediately include a "contact us" button and page in your store.WhatsApp chat button and click-to-chat feature available on all product pages, collection pages, blogs, and more!Create strong forms using our simple Form Builder app.
Features list
  • Adds a floating "contact us" button to every page for easy customer access.
  • Automatically generates a contact page linkable from navigation menus.
  • Installs additional engagement widgets without requiring code changes.
  • Display a responsive WhatsApp chat button on all store pages.
  • Customize the WhatsApp button design to match your brand.
  • Set up multiple agents with individual profiles and working hours.
  • Create unlimited custom forms with drag-and-drop design for effortless customization.
  • Secure forms with Google reCaptcha to prevent spam and fake submissions.
  • Use conditional logic to dynamically adapt form fields based on user inputs.
Highlights——
  • Based in Italy
User reviews and ratings
Recommended91.9%96.2%96.6%
Pros
  • The app is quick to install and integrates seamlessly with websites.
  • Simple, intuitive design makes it easy for users to navigate and customize.
  • Significantly decreases spam emails compared to standard contact forms.
  • Offers substantial features without requiring a paid upgrade.
  • Provides valuable data like visitor browsing history and location.
  • Enhances website aesthetics with clean, customizable contact buttons.
  • Many users reported prompt and helpful responses from the support team.
  • Consistently delivers messages without technical issues.
  • Works well across various devices and screen sizes.
  • Improves customer communication and engagement.
  • Responsive, knowledgeable, and quick to resolve issues, often praised by users.
  • Simple and straightforward installation process with minimal technical hurdles.
  • Highly customizable widget to match website design and branding preferences.
  • Works flawlessly with Shopify stores, enhancing customer communication.
  • The app runs smoothly without impacting site loading speed.
  • Facilitates instant communication, improving conversion rates.
  • Intuitive design and navigation, appreciated by both technical and non-technical users.
  • Consistently performs as expected, with minimal bugs or disruptions.
  • Offers valuable features even in the free version, making it accessible.
  • Allows multiple agents to handle customer inquiries efficiently.
  • Consistently praised for being fast, responsive, and highly effective in resolving issues.
  • Frequently highlighted for its intuitive interface and straightforward setup process.
  • Users appreciate the extensive functionality available without a paid subscription.
  • Offers a high level of flexibility in form design and branding.
  • The app is noted for its quick loading and smooth operation.
  • Forms are described as sleek and matching store branding.
  • Users report consistent and dependable form functionality.
  • Simplifies form creation for users of all technical levels.
  • Forms work well on various screen sizes and platforms.
Cons
  • Few color choices and styling constraints for contact buttons.
  • Problems with Mailchimp and Google Apps email threading.
  • Occasional reports of the contact form not appearing on certain pages.
  • Lack of clear instructions or options for spam prevention.
  • Some users reported the app redirecting to incorrect WhatsApp numbers.
  • A few users desired more functionalities like live chat or pre-filled responses.
  • Isolated complaints about unauthorized code insertion and data security issues.
  • Minor issues with certain themes or other installed apps.
  • Some users noted restrictions that may require upgrading.
  • A few reports of difficulties embedding forms on certain websites.
  • Mentioned as a minor drawback by some users.
  • A small number of users needed initial support to understand advanced features.
  • Rare instances where forms didn’t display correctly after theme updates.
Pricing and plans
Total pricing plans323
Free planAvailableAvailableAvailable
Free trialNoYes, for 14 day(s)Yes, for 3 day(s)
Technical information
Rating4.7 ★4.8 ★4.8 ★
Total reviews621312,042
Launch date30 May 201318 November 202111 August 2017

More details about AWIO Improved Contact Form

Product description

Improved Contact Form is a feature that incorporates a "contact us" button on every page of your shop, allowing visitors to send messages directly to your email. Its widget options provide engagement and purchase-enhancing capabilities, such as lead capture forms, promotional banners, coupon popups, and social media buttons, which can all be easily added.

AI summary

This Shopify app provides a customizable contact form solution with a floating button or tab that integrates seamlessly into storefronts. Its key features include visitor analytics (tracking pages viewed before contact), spam reduction, and email threading for organized communication. The app offers a free tier with basic functionality, easy setup, and mobile-responsive design. Strengths include its simplicity, professional appearance, and additional customer insights beyond standard contact forms. However, limitations include inconsistent Mailchimp integration, occasional email delivery failures, and limited styling options for advanced customization. Some users report challenges with spam filtering and sporadic visibility issues on certain themes. While customer support receives mixed feedback, the app is widely praised for its core functionality, particularly for small businesses seeking an affordable, straightforward contact solution.

Support

For any questions, concerns, or assistance with AWIO Improved Contact Form, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected].

Language support

Details of the AWIO Improved Contact Form are available in various languages on the Shopify app store, including English.

AWIO Improved Contact Form support information in a nutshell
Support emaildan@awio.com
Contact number(s)Not available
FAQ pageNot available
Privacy policyPrivacy details
Language supportEnglish
Integration

The list of top Shopify apps, features or software tools that AWIO Improved Contact Form seamlessly integrates with are given below.

constant contactmailchimp
Developer
NameAwio
ProfileSee all apps by Awio
WebsiteView developer profile
Address1241 E Springhill Ct, Cary, NC, 27511

Installation

How to install AWIO Improved Contact Form on your Shopify store

1

Send your details

Your name, email and store domain go straight to the Awio team.

2

The developer gets in touch

Awio contacts you directly to arrange setup for your store.

3

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Customer reviews

4.7
★★★★★
62 total reviews
552
45
32
20
13

AWIO Improved Contact Form has an overall rating of 4.7 stars from a total of 62 reviews on the Shopify app store. Of these, 57 (91.9%) are positive, 2 (3.2%) are neutral, and 3 (4.8%) are negative*.

*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.

★★★★★Toasted Coffee Roastersfrom New Zealand · 12 September 2026

AWIO has been a really great contact form for our website for many years. Highly reccomend it as an app for customer contact emails.

★★★★★Hedonist Chicagofrom United States · 13 February 2021

Application works as described. Really like it. That is what I was looking for. Thanks to developers.

★★★★★LIGNIN & LIGHTfrom United States · 17 March 2020

Super easy to use. You just click "add app" and your website has a contact button like magic, and it's free.

★★★★★Shop Personalised Giftsfrom United Kingdom · 2 March 2020

Fantastic contact form, simple to use with no messing about, looks great on our store. I just don't see where the negative reviews come from, in our eyes there aren't any. A must for your store. Install this app tou won't dissapointed if we could give more than 5 stars we would. well done

★★★★★Print Your Mind 3Dfrom Canada · 7 June 2019

This has been really valuable to our business. The app is easy to use and easy to install. You also get quite a bit of functionality with the free version. I would definitely recommend it. We use it at www.printyourmind3d.ca.

Install in your Shopify store We pass your name, email and store domain to the Awio team so they can help install and configure the app on your store.

Performance on the App Store

Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.

Category rank
#19
Custom JavaScript
Total reviews
62
No change vs 30 days ago
Average rating
4.7 ★
0.00 vs 30 days ago
Top market
NZ
58.1% of installs

Category & keyword rankings

Position and market share today

KeywordCustom JavaScript#190.0% ▼0.0
Keywordcontact form#200.0% ▼0.0
Keywordconstant contact#29—
Keywordcontact us form#33—

Reviews trend

Cumulative reviews · last 6 months

61 → 62 reviews · rating steady at 4.7★
Ranks #19 in 1 of 10 App Store groups tracked.Open full charts →

AWIO Improved Contact Form FAQs

How do I install the AWIO Improved Contact Form Shopify app?
To install AWIO Improved Contact Form on your Shopify store, click on the AWIO Improved Contact Form installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install AWIO Improved Contact Form on your Shopify store, then contact us now.
What are the key features of AWIO Improved Contact Form?

The key features offered by AWIO Improved Contact Form to Shopify store owners are:

  • Adds a "contact us" button to the corner of each page of your site.
  • Creates a contact page you can link to from your navigation menus.
  • Additional widgets can be installed with no code changes.
Does AWIO Improved Contact Form integrate with other Shopify apps or tools?

Yes, AWIO Improved Contact Form seamlessly integrates with other Shopify apps or tools, such as Puts a "contact us" button on every page of your site in the corner., Makes a contact page that you can connect to your navigation menus., You can add more widgets without altering the code..

Is there a free trial available for AWIO Improved Contact Form?

No, AWIO Improved Contact Form does not offer any free trial.

What are the pricing plans for AWIO Improved Contact Form?

The app has 3 pricing plans: 1 free and 2 paid. The paid plans cost $12/month, $29/month and have no free trial period.

How does billing work for AWIO Improved Contact Form?

AWIO Improved Contact Form uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.

Can I cancel or upgrade my subscription plan at any time?

Yes, AWIO Improved Contact Form allows its subscribers to cancel or upgrade their subscription plan at any time.

Does AWIO Improved Contact Form offer customer support?

Yes, AWIO Improved Contact Form offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].

Is AWIO Improved Contact Form compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.

Most popular

Most popular Shopify apps on the market

Install in your Shopify store We pass your name, email and store domain to the Awio team so they can help install and configure the app on your store.

.myshopify.com
4.7★★★★★62 reviews · 91.9% positive

Writing reviews on ShopDigest is coming soon.

  • TC
    Toasted Coffee RoastersNew Zealand · 12 Sep 2026
    ★★★★★

    AWIO has been a really great contact form for our website for many years. Highly reccomend it as an app for customer contact emails.

  • HC
    Hedonist ChicagoUnited States · 13 Feb 2021
    ★★★★★

    Application works as described. Really like it. That is what I was looking for. Thanks to developers.

  • L&
    LIGNIN & LIGHTUnited States · 17 Mar 2020
    ★★★★★

    Super easy to use. You just click "add app" and your website has a contact button like magic, and it's free.

  • SP
    Shop Personalised GiftsUnited Kingdom · 2 Mar 2020
    ★★★★★

    Fantastic contact form, simple to use with no messing about, looks great on our store. I just don't see where the negative reviews come from, in our eyes there aren't any. A must for your store. Install this app tou won't dissapointed if we could give more than 5 stars we would. well done

  • PY
    Print Your Mind 3DCanada · 7 Jun 2019
    ★★★★★

    This has been really valuable to our business. The app is easy to use and easy to install. You also get quite a bit of functionality with the free version. I would definitely recommend it. We use it at www.printyourmind3d.ca.

  • KC
    Kit Containers LLCUnited States · 24 May 2019
    ★★★★★

    I used this app to help improve the contact form on my store. It did everything I needed and then some very easy to use, painless, and professional would recommend to anyone looking for a contact form.

  • TA
    Trowel and PaintbrushCanada · 26 Apr 2019
    ★★★★★

    I've been using the free version of this app since I opened my shop in 2015. I really like the extra information it gives you about the visitor (how they found the site, the pages they viewed before contacting you and their IP address and geographical location). It really helps to weed out the serious versus scam inquiries. I recently had a question about the app after updating my theme and the support could not have been quicker! Highly recommend. ~Kathleen, trowelandpaintbrush.com

  • SE
    SeedlesUnited States · 13 Mar 2019
    ★★★★★

    Integrates quickly. Thank you for answering our review. I've updated to 5 stars to reflect the ability to edit the subject lines by changing the name of the forms.

    AW
    AwioDeveloper13 Mar 2019

    Hi Seedles. You can edit your contact form's subject line by changing your contact form's name, or your users can provide their own subject lines by adding a subject field to your form. If you'd like step-by-step instructions please contact us through the app!

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