by Dondy
Add a WhatsApp button to your shop and retrieve forgotten carts through WhatsApp to increase sales and enhance customer service.
Free plan · From $6.99/mo · 7d trial
Kanal: WhatsApp Marketing & AI Shopify App by KANAL SAS
WhatsApp marketing that recovers abandoned carts, sends campaigns and answers customers with AI chat Recover abandoned carts with WhatsApp marketing and AI chat
5.0 139 reviewsFreePaid from $89/month
Screenshots
About the app
Recover abandoned carts with WhatsApp marketing and AI chat
- Recover abandoned carts with automated WhatsApp Marketing flows and reminders
- Send WhatsApp marketing campaigns to targeted segments with approved templates
- AI agent answers customers and recommends products on WhatsApp in 96+ languages
- Shared chat inbox with Shopify order context, tags, assignment and quick replies
- Klaviyo, Gorgias and Recharge integrations on the official WhatsApp Business API
Keywords
AI WhatsApp Marketing Shopify appsWhatsApp abandoned cart Shopify appsAI cart recovery Shopify appsWhatsApp chat widget Shopify appscentralized WhatsApp communications Shopify appsAI support Shopify appsWhatsApp campaigns Shopify appsboost sales WhatsApp Shopify appsdetailed reports Shopify appsstreamline support WhatsApp Shopify apps
Key features
- Boost sales with high-open-rate WhatsApp marketing campaigns.
- Recover abandoned carts using AI-driven multilingual messaging.
- Centralize all customer chats for streamlined communication.
Pricing
Kanal: WhatsApp Marketing & AI pricing plans
Demo
$0 /month
Pro
$89 /month
- Personalized WhatsApp number
- Order confirmation on WhatsApp
- Abandoned cart on WhatsApp
- Unlimited campaigns
- Unlimited number of contacts
Scale
$149 /month
- All Pro plan features
- AI conversational
- Advanced automations on WhatsApp
- Shipping update
- Personalized support
Not sure which plan to pick? Discuss Demo or Pro plans with us, learn about custom pricing, or get a demo.
Here’s an overview of Kanal: WhatsApp Marketing & AI costs for each of the plan(s)
The app has 3 pricing plans: 1 free and 2 paid. The free plan offered by Kanal: WhatsApp Marketing & AI is Demo. The paid plans offered by Kanal: WhatsApp Marketing & AI are Pro, Scale.
The details of the plans are outlined below.
- Demo: this plan is free forever, incurring no subscription costs.
- Pro: the Pro plan costs $89 and has no free trial period. The plan offers a host of features, including Personalized WhatsApp number, Order confirmation on WhatsApp, Abandoned cart on WhatsApp, Unlimited campaigns, Unlimited number of contacts.
- Scale: the Scale plan costs $149 and has no free trial period. The plan offers a host of features, including All Pro plan features, AI conversational, Advanced automations on WhatsApp, Shipping update, Personalized support, Green tick assistance, Klaviyo integration, Custom segments & lists.
Kanal: WhatsApp Marketing & AI price summary
| Pricing summary | Free plan available |
| Total pricing plan(s) | 3 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 2 |
| Cost of paid plan(s) | $89, $149 |
| Free trial available | No |
For further information regarding Kanal: WhatsApp Marketing & AI pricing plans, see the official website.
Comparison
Top Kanal: WhatsApp Marketing & AI alternatives — detailed comparison
The table below highlights the crucial differences between Kanal: WhatsApp Marketing & AI and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 5.0 ★ (133 reviews) | 4.9 ★ (825 reviews) | 3.9 ★ (340 reviews) | |
| Developed by | KANAL SAS | Dondy | Scrptble | |
| Launch date | 24 September 2024 | 15 March 2023 | 21 October 2024 | |
| Pricing | Free, $89/month, $149/month | Free, $6.99/month, $79.99/month, $159.99/month | Free, $4.99/month, $9.99/month, $14.99/month, $24.99/month, $49.99/month | |
| Objective | Recover abandoned carts with WhatsApp marketing and AI chat | Abandoned cart recovery, AI agent & automations on WhatsApp | — | |
| Categories | Chat, Abandoned cart | Abandoned cart, Chat | Chat, Abandoned cart | |
| Key features & highlights | ||||
| Purpose | WhatsApp marketing that recovers abandoned carts, sends campaigns and answers customers with AI chat | Add a WhatsApp button to your shop and retrieve forgotten carts through WhatsApp to increase sales and enhance customer service. | Automate order confirmations, shipping updates, cart recovery, and stock alerts through WhatsApp. | |
| Features list |
|
|
| |
| Highlights | — |
| — | |
| User reviews and ratings | ||||
| Recommended | 100.0% | 96.3% | 76.1% | |
| Pros | — |
|
| |
| Cons | — |
|
| |
| Pricing and plans | ||||
| Total pricing plans | 3 | 4 | 5 | |
| Free plan | Available | Available | Not available | |
| Free trial | No | Yes, for 7 day(s) | Yes, for 3 day(s) | |
| Technical information | ||||
| Rating | 5.0 ★ | 4.9 ★ | 3.9 ★ | |
| Total reviews | 139 | 833 | 347 | |
| Launch date | 24 September 2024 | 15 March 2023 | 21 October 2024 | |
More details about Kanal: WhatsApp Marketing & AI
Product description
Kanal turns WhatsApp into a sales channel for your store. Build visual flows on the official WhatsApp Business API: abandoned cart recovery, welcome messages, order and shipping updates, post-purchase upsells and back-in-stock alerts. Send WhatsApp marketing campaigns to targeted segments with approved templates. An AI agent answers questions and recommends products in 96+ languages; your team takes over from a shared chat inbox. Klaviyo, Gorgias and Recharge integrations, plus sales reports.
Support
For any questions, concerns, or assistance with Kanal: WhatsApp Marketing & AI, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected].
Language support
Details of the Kanal: WhatsApp Marketing & AI are available in various languages on the Shopify app store, including French, English, Spanish, Italian, German, Portuguese (Brazil), and Portuguese (Portugal).
Kanal: WhatsApp Marketing & AI support information in a nutshell
| Support email | hugo |
| Contact number(s) | Not available |
| FAQ page | Not available |
| Privacy policy | Privacy details |
| Language support | French, English, Spanish, Italian, German, Portuguese (Brazil), and Portuguese (Portugal) |
Integration
The list of top Shopify apps, features or software tools that Kanal: WhatsApp Marketing & AI seamlessly integrates with are given below.
APIGorgiasKlaviyoWhatsAppWhatsApp APIWhatsApp Business
Developer
| Name | KANAL SAS |
| Profile | See all apps by KANAL SAS |
| Website | View developer profile |
| Address | 229 RUE SAINT-HONORE, Paris, 75001 |
Installation
How to install Kanal: WhatsApp Marketing & AI on your Shopify store
1
Send your details
Your name, email and store domain go straight to the KANAL SAS team.
2
The developer gets in touch
KANAL SAS contacts you directly to arrange setup for your store.
3
Install at your own pace
Perfect your store’s functionality without the pressure to move on until you’re ready.
Customer reviews
5.0
★★★★★
139 total reviews
Kanal: WhatsApp Marketing & AI has an overall rating of 5.0 stars from a total of 139 reviews on the Shopify app store. Of these, 139 (100.0%) are positive, 0 (0.0%) are neutral, and 0 (0.0%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
★★★★★LYLYBOYfrom France · 30 October 2026
Très bon accompagnement sur la mise en place et le suivi. Je recommande
★★★★★BYLEAfrom United States · 29 October 2026
Superbe application, très intuitive et un support au top ! Je recommande à 100%
★★★★★Vittasafrom United States · 29 October 2026
Amazing app for WhatsApp! The WhatsApp marketing tools are top notch: abandoned cart flows and campaigns are easy to set up and they really convert. Clean interface, quick setup and great support. Highly recommend Kanal to any Shopify store !!!
★★★★★Donna Idafrom United Kingdom · 23 October 2026
Great app if you rely heavily on WhatsApp to engage with your customers. Kanal keeps improving everyday. Keep up the good work Lucas. Cheers
★★★★★Qalbeenfrom United States · 22 October 2026
Application au top du top ! Merci beaucoup pour votre accompagnement et votre aide au fil de notre developpement
Performance on the App Store
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Category rank
#5
Opt-in pop-ups · store build
Total reviews
139
▲ 14 vs 30 days ago
Average rating
5.0 ★
0.00 vs 30 days ago
Top market
FR
69.3% of installs · ▼ 2.14%
Category & keyword rankings
Position and market share today
| KeywordOpt-in pop-ups | #5 | 3.8% ▲1.9 |
| Keywordstore build | #5 | 13.3% ▲9.6 |
| KeywordCross-device carts | #6 | 1.9% ▲0.6 |
| KeywordEncryption | #7 | 0.3% ▲0.3 |
Reviews trend
Cumulative reviews · last 6 months
78 → 139 reviews · rating steady at 5.0★
Ranks #5 in 2 of 10 App Store groups tracked.Open full charts →
Kanal: WhatsApp Marketing & AI FAQs
How do I install the Kanal: WhatsApp Marketing & AI Shopify app?
To install Kanal: WhatsApp Marketing & AI on your Shopify store, click on the Kanal: WhatsApp Marketing & AI installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Kanal: WhatsApp Marketing & AI on your Shopify store, then contact us now.
What are the key features of Kanal: WhatsApp Marketing & AI?
The key features offered by Kanal: WhatsApp Marketing & AI to Shopify store owners are:
- Recover abandoned carts with automated WhatsApp Marketing flows and reminders
- Send WhatsApp marketing campaigns to targeted segments with approved templates
- AI agent answers customers and recommends products on WhatsApp in 96+ languages
- Shared chat inbox with Shopify order context, tags, assignment and quick replies
- Klaviyo, Gorgias and Recharge integrations on the official WhatsApp Business API
Does Kanal: WhatsApp Marketing & AI integrate with other Shopify apps or tools?
Kanal: WhatsApp Marketing & AI has not made any official mention of integrating with other Shopify apps or tools. To obtain further information, kindly reach out to their support team or consult your Shopify developer.
Is there a free trial available for Kanal: WhatsApp Marketing & AI?
No, Kanal: WhatsApp Marketing & AI does not offer any free trial.
What are the pricing plans for Kanal: WhatsApp Marketing & AI?
The app has 3 pricing plans: 1 free and 2 paid. The paid plans cost $89/month, $149/month and have no free trial period.
How does billing work for Kanal: WhatsApp Marketing & AI?
Kanal: WhatsApp Marketing & AI uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, Kanal: WhatsApp Marketing & AI allows its subscribers to cancel or upgrade their subscription plan at any time.
Does Kanal: WhatsApp Marketing & AI offer customer support?
Yes, Kanal: WhatsApp Marketing & AI offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Is Kanal: WhatsApp Marketing & AI compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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5.0★★★★★139 reviews · 100.0% positive
Writing reviews on ShopDigest is coming soon.
- LYLYLYBOY★★★★★
Très bon accompagnement sur la mise en place et le suivi. Je recommande
- BYBYLEA★★★★★
Superbe application, très intuitive et un support au top ! Je recommande à 100%
- VIVittasa★★★★★
Amazing app for WhatsApp! The WhatsApp marketing tools are top notch: abandoned cart flows and campaigns are easy to set up and they really convert. Clean interface, quick setup and great support. Highly recommend Kanal to any Shopify store !!!
- DIDonna Ida★★★★★
Great app if you rely heavily on WhatsApp to engage with your customers. Kanal keeps improving everyday. Keep up the good work Lucas. Cheers
- QAQalbeen★★★★★
Application au top du top ! Merci beaucoup pour votre accompagnement et votre aide au fil de notre developpement
- MSMila Sola★★★★★
Très bonne équipe réactive, une application indispensable à avoir en e-commerce
- MMMono Moment★★★★★
Franchement, meilleur investissement ! L'équipe est hyper réactive. Les flows de panier abandonné et relances sont lancés en quelques minutes, et les conversions sont dingues ! Les retours clients sont géniaux : ils adorent échanger en direct. C'est une nouvelle façon d'être encore plus proche de ses clients, et ça fait toute la différence. Merci à l'équipe Kanal
- HOHOLOGRAM®★★★★★
Nous utilisons KANAL depuis plusieurs mois pour nos automatisations et certaines campagnes marketing. La solution est efficace et l’équipe se distingue surtout par sa disponibilité et sa réactivité. Un accompagnement de qualité et un partenaire que nous recommandons sans hésiter.
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