Business Hours Shopify Apps — Full Market Share Table
All tracked business hours Shopify apps ranked by current install share, with change vs 30 days ago and Leader / Climbing / Declining / Stable status — filterable by country and date range.
| # | App | Market Share | Change | Status |
|---|---|---|---|---|
| 1 |  IG Facebook & Instagram Shop | 43.23% | 1.61 | Climbing |
| 2 |  Shopify Inbox | 33.39% | 0.58 | Declining |
| 3 |  Chatty AI Chatbot & Live Chat | 20.29% | 0.25 | Climbing |
| 4 |  MAPMIGO: Store Locator & Maps | 1.52% | 1.49 | Climbing |
| 5 |  Commslayer: AI Helpdesk & Chat | 0.74% | 0.23 | Climbing |
| 6 |  Moose AI Chatbot & Live Chat | 0.19% | 0.29 | Declining |
| 7 |  TA MAPPY: Store Locator & Maps | 0.10% | 2.37 | Declining |
| 8 |  D: Local Delivery Date Picker | 0.09% | 0.07 | Declining |
| 9 |  Gorgias: AI, Helpdesk & Chat | 0.08% | 0.01 | Declining |
| 10 |  Chaty Chat Buttons & WhatsApp | 0.07% | 0.00 | Climbing |
Showing 1-10 out of 25
Key Insights:
- IG Facebook & Instagram Shop holds 43.2% share of business hours app installs — 9.8pp ahead of Shopify Inbox (33.4%).
- Top 3 apps (IG Facebook & Instagram Shop, Shopify Inbox, Chatty AI Chatbot & Live Chat) account for 96.9% of all business hours install share — a concentrated market.
- IG Facebook & Instagram Shop is gaining share fastest this month (+1.61pp) — the largest single gainer among the top business hours apps by share.
- TA MAPPY: Store Locator & Maps is losing share fastest (-2.37pp) — could indicate a churning user base or a stronger challenger gaining ground.
Business Hours Shopify Apps — Market Share Over Time
Monthly market share trajectory for the top 5 business hours Shopify apps over the past year — see who's gaining or losing install share month by month.
Charts Data
| App | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 | Oct 2026 |
|---|---|---|---|---|---|---|
| IG Facebook & Instagram Shop | 11.3% | 4.4%6.89 | 19.8%15.36 | 22.5%2.71 | 43.2%20.77 | 43.2%– |
| Shopify Inbox | 81.4% | 76.5%4.92 | 38.7%37.77 | 36.9%1.87 | 33.9%2.98 | 33.4%0.49 |
| Chatty AI Chatbot & Live Chat | 2.2% | 16.2%14.01 | 37.8%21.62 | 37.6%0.14 | 19.9%17.71 | 20.3%0.35 |
| MAPMIGO: Store Locator & Maps | — | — | — | 0.1% | 0.2%0.14 | 1.5%1.33 |
| Commslayer: AI Helpdesk & Chat | 0.3% | 1.1%0.80 | 1.0%0.05 | 0.4%0.67 | 0.3%0.02 | 0.7%0.40 |
Key Insights:
- IG Facebook & Instagram Shop's share expanded from 11.3% → 43.2% over the charted period.
- Of the top 5 tracked business hours apps, 4 grew share and 1 lost share — leader is widening the gap.
Top Business Hours Shopify Apps by Country
Per-country market share rankings for business hours Shopify apps across 5 markets — see which apps lead in each country and where regional leaders diverge from the global leader.
| # | Worldwide |  United States |  India |  China |  United Kingdom |
|---|---|---|---|---|---|
| 1 | IG Facebook & Instagram Shop | IG Facebook & Instagram Shop | IG Facebook & Instagram Shop | Shopify Inbox | IG Facebook & Instagram Shop |
| 2 | Shopify Inbox | Shopify Inbox | Shopify Inbox | IG Facebook & Instagram Shop | Shopify Inbox |
| 3 | Chatty AI Chatbot & Live Chat | Chatty AI Chatbot & Live Chat | Chatty AI Chatbot & Live Chat | Chatty AI Chatbot & Live Chat | Chatty AI Chatbot & Live Chat |
| 4 | MAPMIGO: Store Locator & Maps | MAPMIGO: Store Locator & Maps |  KwikEngage: Whatsapp Marketing | Chaty Chat Buttons & WhatsApp | MAPMIGO: Store Locator & Maps |
| 5 | Commslayer: AI Helpdesk & Chat | Commslayer: AI Helpdesk & Chat |  Zoko WhatsApp Marketing & Chat | TA MAPPY: Store Locator & Maps | Commslayer: AI Helpdesk & Chat |
Key Insights:
- IG Facebook & Instagram Shop leads business hours apps in 3 of 4 tracked markets (United States, India, United Kingdom).
- IG Facebook & Instagram Shop leads worldwide, but China bucks the trend — Shopify Inbox leads there.
Top 5 Apps in Business Hours
- IG Facebook & Instagram Shop — Leads business hours apps with 43.2% install share, rated 4.9★ — gaining share this month.
- Chatty AI Chatbot & Live Chat — Holds 20.3% of business hours app install share, rated 4.9★ — gaining share this month.
- Shopify Inbox — Holds 33.4% of business hours app install share, rated 4.6★ — losing share this month.
- Wa: WhatsApp Chat, WhatsApp AI — Holds 0 of business hours app install share, rated 4.9★.
- CK: Abandoned cart on WhatsApp — Holds 0 of business hours app install share, rated 5.0★.
Business Hours Shopify Apps — Frequently Asked Questions
1. Which business hours app has the highest market share on Shopify?
IG Facebook & Instagram Shop dominates the business hours category on Shopify with 43.2% of installs — 9.8pp ahead of Shopify Inbox. This is a clear leader by share, so most merchants default to it unless they have a niche-fit reason to pick differently.
2. How is market share calculated for business hours Shopify apps?
For business hours (a keyword page), market share is rank-weighted — apps at position #1 carry roughly 40× the weight of apps at position #22, and apps beyond #22 are excluded. Each app's weighted score is divided by the total weighted score across the keyword to give the share %. This reflects Shopify search behaviour: most installs come from the top of the results.
3. Which business hours apps are gaining market share on Shopify?
IG Facebook & Instagram Shop is gaining business hours app market share fastest this month, up +1.61pp versus 30 days ago. Switch the table sub-tab to "Market Share Changes" to see all gainers ordered by movement.
4. Which business hours apps are losing market share on Shopify?
TA MAPPY: Store Locator & Maps has lost the most market share this month among business hours apps (-2.37pp). Sort the table by Change (Low to High) to see the full list of decliners.
5. Which countries drive the most business hours Shopify app installs?
United States drives the largest share of business hours app installs at 44.0%, followed by United Kingdom at 7.9% and Australia at 4.7%. Use the country picker on the third card to compare market leaders by country.
6. How many business hours apps does ShopDigest track on Shopify?
ShopDigest tracks 96 business hours apps on the Shopify App Store. Market share, rankings, and review data refresh weekly so you can track competitive shifts as they happen.
