Chat Buttons Shopify Apps — Full Market Share Table
All tracked chat buttons Shopify apps ranked by current install share, with change vs 30 days ago and Leader / Climbing / Declining / Stable status — filterable by country and date range.
| # | App | Market Share | Change | Status |
|---|---|---|---|---|
| 1 |  Moose WhatsApp Chat Button | 73.65% | 5.67 | Climbing |
| 2 |  Chaty Chat Buttons & WhatsApp | 16.84% | 1.85 | Declining |
| 3 |  SK: WhatsApp Chat Button | 7.10% | 2.33 | Declining |
| 4 |  Shopify Inbox | 1.06% | 0.18 | Declining |
| 5 |  IG Facebook & Instagram Shop | 0.48% | 0.18 | Declining |
| 6 |  Chatty AI Chatbot & Live Chat | 0.41% | 0.17 | Declining |
| 7 |  O: Chat buttons & Contact Form | 0.12% | 0.05 | Declining |
| 8 |  WhatsApp Chat Button By WebUx | 0.12% | 0.14 | Declining |
| 9 |  ShopWa : WhatsApp Chat | 0.10% | 0.10 | Climbing |
| 10 |  Chatway Live Chat & AI Chatbot | 0.07% | 0.40 | Declining |
Showing 1-10 out of 24
Key Insights:
- Moose WhatsApp Chat Button holds 73.7% share of chat buttons app installs — 56.8pp ahead of Chaty Chat Buttons & WhatsApp (16.8%).
- Top 3 apps (Moose WhatsApp Chat Button, Chaty Chat Buttons & WhatsApp, SK: WhatsApp Chat Button) account for 97.6% of all chat buttons install share — a concentrated market.
- Moose WhatsApp Chat Button is gaining share fastest this month (+5.67pp) — the largest single gainer among the top chat buttons apps by share.
- SK: WhatsApp Chat Button is losing share fastest (-2.33pp) — could indicate a churning user base or a stronger challenger gaining ground.
Chat Buttons Shopify Apps — Market Share Over Time
Monthly market share trajectory for the top 5 chat buttons Shopify apps over the past year — see who's gaining or losing install share month by month.
Charts Data
| App | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 | Oct 2026 |
|---|---|---|---|---|---|---|
| Moose WhatsApp Chat Button | 20.5% | 31.4%10.87 | 37.5%6.07 | 67.6%30.12 | 69.5%1.93 | 73.8%4.32 |
| Chaty Chat Buttons & WhatsApp | 54.2% | 49.9%4.26 | 44.3%5.62 | 18.7%25.61 | 18.2%0.54 | 16.6%1.52 |
| SK: WhatsApp Chat Button | 12.8% | 11.7%1.16 | 11.7%0.08 | 9.8%1.89 | 8.9%0.98 | 7.1%1.75 |
| Shopify Inbox | 5.7% | 2.8%2.93 | 2.2%0.61 | 1.3%0.85 | 1.2%0.18 | 1.1%0.11 |
| IG Facebook & Instagram Shop | 0.7% | 0.7%0.05 | 0.7%0.04 | 0.7%0.06 | 0.7%– | 0.5%0.17 |
Key Insights:
- Moose WhatsApp Chat Button's share expanded from 20.5% → 73.8% over the charted period.
- Of the top 5 tracked chat buttons apps, 1 grew share and 4 lost share — leader is widening the gap.
Top Chat Buttons Shopify Apps by Country
Per-country market share rankings for chat buttons Shopify apps across 5 markets — see which apps lead in each country and where regional leaders diverge from the global leader.
| # | Worldwide |  United States |  India |  China |  United Kingdom |
|---|---|---|---|---|---|
| 1 | Moose WhatsApp Chat Button | Moose WhatsApp Chat Button | Moose WhatsApp Chat Button | Moose WhatsApp Chat Button | Moose WhatsApp Chat Button |
| 2 | Chaty Chat Buttons & WhatsApp | Chaty Chat Buttons & WhatsApp | Chaty Chat Buttons & WhatsApp | Chaty Chat Buttons & WhatsApp | Chaty Chat Buttons & WhatsApp |
| 3 | SK: WhatsApp Chat Button | Shopify Inbox | SK: WhatsApp Chat Button | O: Chat buttons & Contact Form | SK: WhatsApp Chat Button |
| 4 | Shopify Inbox | IG Facebook & Instagram Shop | Shopify Inbox | Shopify Inbox | Shopify Inbox |
| 5 | IG Facebook & Instagram Shop | SK: WhatsApp Chat Button | IG Facebook & Instagram Shop | Chatty AI Chatbot & Live Chat | IG Facebook & Instagram Shop |
Key Insights:
- Moose WhatsApp Chat Button leads chat buttons apps in all 4 tracked markets — United States, India, China, United Kingdom.
Top 5 Apps in Chat Buttons
- Moose WhatsApp Chat Button — Leads chat buttons apps with 73.8% install share, rated 5.0★ — gaining share this month.
- Chaty Chat Buttons & WhatsApp — Holds 16.7% of chat buttons app install share, rated 4.9★ — losing share this month.
- SK: WhatsApp Chat Button — Holds 7.1% of chat buttons app install share, rated 4.9★ — losing share this month.
- MyShop ‑ Whats APP Chat Button — Holds 0 of chat buttons app install share, rated 4.1★.
- O: Chat buttons & Contact Form — Holds 0.1% of chat buttons app install share, rated 4.9★ — losing share this month.
Chat Buttons Shopify Apps — Frequently Asked Questions
1. Which chat buttons app has the highest market share on Shopify?
Moose WhatsApp Chat Button dominates the chat buttons category on Shopify with 73.7% of installs — 56.8pp ahead of Chaty Chat Buttons & WhatsApp. This is a clear leader by share, so most merchants default to it unless they have a niche-fit reason to pick differently.
2. How is market share calculated for chat buttons Shopify apps?
For chat buttons (a keyword page), market share is rank-weighted — apps at position #1 carry roughly 40× the weight of apps at position #22, and apps beyond #22 are excluded. Each app's weighted score is divided by the total weighted score across the keyword to give the share %. This reflects Shopify search behaviour: most installs come from the top of the results.
3. Which chat buttons apps are gaining market share on Shopify?
Moose WhatsApp Chat Button is gaining chat buttons app market share fastest this month, up +5.67pp versus 30 days ago. Switch the table sub-tab to "Market Share Changes" to see all gainers ordered by movement.
4. Which chat buttons apps are losing market share on Shopify?
SK: WhatsApp Chat Button has lost the most market share this month among chat buttons apps (-2.33pp). Sort the table by Change (Low to High) to see the full list of decliners.
5. Which countries drive the most chat buttons Shopify app installs?
India drives the largest share of chat buttons app installs at 13.9%, followed by United Kingdom at 6.9% and Colombia at 5.1%. Use the country picker on the third card to compare market leaders by country.
6. How many chat buttons apps does ShopDigest track on Shopify?
ShopDigest tracks 94 chat buttons apps on the Shopify App Store. Market share, rankings, and review data refresh weekly so you can track competitive shifts as they happen.
