Customer Reviews Shopify Apps — Full Market Share Table
All tracked customer reviews Shopify apps ranked by current install share, with change vs 30 days ago and Leader / Climbing / Declining / Stable status — filterable by country and date range.
| # | App | Market Share | Change | Status |
|---|---|---|---|---|
| 1 |  Reputon Google Reviews | 45.21% | 5.19 | Climbing |
| 2 |  Reputon Customer Reviews App | 42.55% | 0.08 | Climbing |
| 3 |  Google Reviews Rocket | 10.02% | 5.46 | Declining |
| 4 |  TrustShop: Product Reviews | 0.53% | 0.14 | Declining |
| 5 |  Lipscore Product Reviews | 0.42% | 0.12 | Declining |
| 6 |  K: Google Reviews Importer | 0.39% | 0.12 | Climbing |
| 7 |  easy Google Customer Reviews | 0.30% | 0.15 | Climbing |
| 8 |  Reputon Amazon Reviews | 0.10% | 0.01 | Climbing |
| 9 |  Trustpilot | 0.09% | 0.09 | Climbing |
| 10 |  LAI Product Reviews App | 0.08% | 0.08 | Climbing |
Showing 1-10 out of 24
Key Insights:
- Reputon Google Reviews holds 45.2% share of customer reviews app installs — 2.7pp ahead of Reputon Customer Reviews App (42.5%).
- Top 3 apps (Reputon Google Reviews, Reputon Customer Reviews App, Google Reviews Rocket) account for 97.8% of all customer reviews install share — a concentrated market.
- Reputon Google Reviews is gaining share fastest this month (+5.19pp) — the largest single gainer among the top customer reviews apps by share.
- Google Reviews Rocket is losing share fastest (-5.46pp) — could indicate a churning user base or a stronger challenger gaining ground.
Customer Reviews Shopify Apps — Market Share Over Time
Monthly market share trajectory for the top 5 customer reviews Shopify apps over the past year — see who's gaining or losing install share month by month.
Charts Data
| App | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 | Oct 2026 |
|---|---|---|---|---|---|---|
| Reputon Google Reviews | 49.4%3.14 | 43.2%6.24 | 41.9%1.34 | 37.7%4.12 | 40.4%2.69 | 45.2%4.78 |
| Reputon Customer Reviews App | 46.5%3.08 | 43.1%3.35 | 45.7%2.61 | 43.0%2.74 | 41.9%1.04 | 42.5%0.62 |
| Google Reviews Rocket | 0.3%0.01 | 11.1%10.76 | 9.6%1.49 | 16.8%7.24 | 15.7%1.08 | 10.0%5.72 |
| TrustShop: Product Reviews | 0.2%0.02 | 0.1%0.05 | 0.2%0.12 | 0.4%0.18 | 0.5%0.03 | 0.5%0.08 |
| Lipscore Product Reviews | 1.6%0.96 | 0.8%0.85 | 1.3%0.53 | 1.1%0.24 | 0.5%0.54 | 0.4%0.11 |
Key Insights:
- Reputon Google Reviews's share expanded from 23.5% → 45.2% over the charted period.
- Of the top 5 tracked customer reviews apps, 3 grew share and 2 lost share — leader is widening the gap.
Top Customer Reviews Shopify Apps by Country
Per-country market share rankings for customer reviews Shopify apps across 5 markets — see which apps lead in each country and where regional leaders diverge from the global leader.
| # | Worldwide |  United States |  India |  China |  United Kingdom |
|---|---|---|---|---|---|
| 1 | Reputon Google Reviews | Reputon Customer Reviews App | Reputon Google Reviews | TrustShop: Product Reviews | Reputon Google Reviews |
| 2 | Reputon Customer Reviews App | Reputon Google Reviews | Reputon Customer Reviews App | Reputon Amazon Reviews | Reputon Customer Reviews App |
| 3 | Google Reviews Rocket | Google Reviews Rocket | Google Reviews Rocket | LAI Product Reviews App | Google Reviews Rocket |
| 4 | TrustShop: Product Reviews | easy Google Customer Reviews | K: Google Reviews Importer | Reputon Customer Reviews App | Lipscore Product Reviews |
| 5 | Lipscore Product Reviews | TrustShop: Product Reviews | TrustShop: Product Reviews | Reputon Google Reviews | K: Google Reviews Importer |
Key Insights:
- Reputon Google Reviews leads customer reviews apps in 2 of 4 tracked markets (India, United Kingdom).
- Reputon Google Reviews leads worldwide, but 2 of 4 tracked markets crown a different leader — Reputon Customer Reviews App in United States, TrustShop: Product Reviews in China.
Top 5 Apps in Customer Reviews
- Reputon Customer Reviews App — Leads customer reviews apps with 42.5% install share, rated 4.9★ — gaining share this month.
- Reputon Google Reviews — Holds 45.2% of customer reviews app install share, rated 5.0★ — gaining share this month.
- easy Google Customer Reviews — Holds 0.3% of customer reviews app install share, rated 4.6★ — gaining share this month.
- Google Reviews Rocket — Holds 10.0% of customer reviews app install share, rated 5.0★ — losing share this month.
- Trustpilot — Holds 0.1% of customer reviews app install share, rated 2.7★ — gaining share this month.
Customer Reviews Shopify Apps — Frequently Asked Questions
1. Which customer reviews app has the highest market share on Shopify?
Reputon Google Reviews dominates the customer reviews category on Shopify with 45.2% of installs — 2.7pp ahead of Reputon Customer Reviews App. This is a clear leader by share, so most merchants default to it unless they have a niche-fit reason to pick differently.
2. How is market share calculated for customer reviews Shopify apps?
For customer reviews (a keyword page), market share is rank-weighted — apps at position #1 carry roughly 40× the weight of apps at position #22, and apps beyond #22 are excluded. Each app's weighted score is divided by the total weighted score across the keyword to give the share %. This reflects Shopify search behaviour: most installs come from the top of the results.
3. Which customer reviews apps are gaining market share on Shopify?
Reputon Google Reviews is gaining customer reviews app market share fastest this month, up +5.19pp versus 30 days ago. Switch the table sub-tab to "Market Share Changes" to see all gainers ordered by movement.
4. Which customer reviews apps are losing market share on Shopify?
Google Reviews Rocket has lost the most market share this month among customer reviews apps (-5.46pp). Sort the table by Change (Low to High) to see the full list of decliners.
5. Which countries drive the most customer reviews Shopify app installs?
United States drives the largest share of customer reviews app installs at 28.2%, followed by United Kingdom at 9.0% and Canada at 7.0%. Use the country picker on the third card to compare market leaders by country.
6. How many customer reviews apps does ShopDigest track on Shopify?
ShopDigest tracks 96 customer reviews apps on the Shopify App Store. Market share, rankings, and review data refresh weekly so you can track competitive shifts as they happen.
7. Why does the highest-share customer reviews app differ from the #1 ranked app?
Rank reflects an app's current position in the Shopify App Store under customer reviews (driven by Shopify's own algorithm), while market share on ShopDigest is estimated from review counts and other factors as a proxy for active installs. The two metrics move on independent dynamics, so the highest-share app and the #1-ranked app are not always the same — and a divergence between them is worth noting rather than assuming one will pull the other along. For customer reviews, Reputon Google Reviews leads on share; see the rankings tab for who currently holds #1 position.
