TrustShop: Product Reviews Shopify App by Trust1.io

Grow trust & sales with unlimited product reviews, store reviews, star ratings & testimonials slider Build trust with review app, testimonial, store reviews import

4.9 384 reviewsFreePaid from $9.9/month

Install in your Shopify store We pass your name, email and store domain to the Trust1.io team so they can help install and configure the app on your store.

.myshopify.com

Pros and cons

Pros and cons of TrustShop: Product Reviews

Pros
  • Excellent Customer Support: Quick, responsive, and helpful assistance from the support team.
  • User-Friendly Interface: Simple setup, intuitive navigation, and ease of use.
  • Seamless Integration: Smooth compatibility with Shopify stores and themes.
  • Customization Options: Flexible features for tailoring reviews to match store aesthetics.
Cons
  • Limited Automated Integration: Some users reported manual coding requirements for review display.
  • Inconsistent Feature Availability: Certain promised features (e.g., "report" function) were non-functional.

Screenshots

TrustShop: Product Reviews Shopify app screenshot 1
TrustShop: Product Reviews Shopify app screenshot 2
TrustShop: Product Reviews Shopify app screenshot 3
TrustShop: Product Reviews Shopify app screenshot 4
TrustShop: Product Reviews Shopify app screenshot 5
TrustShop: Product Reviews Shopify app screenshot 6
TrustShop: Product Reviews Shopify app screenshot 7
TrustShop: Product Reviews Shopify app screenshot 8
TrustShop: Product Reviews Shopify app screenshot 9
TrustShop: Product Reviews Shopify app screenshot 10
TrustShop: Product Reviews Shopify app screenshot 11
TrustShop: Product Reviews Shopify app screenshot 12
TrustShop: Product Reviews Shopify app screenshot 13

About the app

Build trust with review app, testimonial, store reviews import

  • Collect unlimited product review & store review via email requests, QR, discount
  • 10+ review widgets: review carousel, testimonial slider, review badges, pop-up
  • Work smarter with AI review summary, AI reply, multi-language review translation
  • Stand out on Google with Google review snippets, Google Shopping product ratings
  • Reviews importer from AliExpress, Amazon, Judge.me, Loox, Tydal, Trustoo reviews

Install in your Shopify store We pass your name, email and store domain to the Trust1.io team so they can help install and configure the app on your store.

Keywords

product reviews Shopify appsunlimited reviews Shopify appsreview photos Shopify appsreview videos Shopify appscustom review display Shopify appsautomated review requests Shopify appsreview email campaigns Shopify appscoupons for reviews Shopify appsboost sales reviews Shopify appsbuild trust reviews Shopify apps

Key features

  • Collect unlimited product reviews with photos and videos for authenticity.
  • Customize review displays to match your brand’s visual identity.
  • Automate personalized email campaigns to request reviews from customers.

Pricing

TrustShop: Product Reviews pricing plans

Free
$0 /month
  • Product reviews & store reviews
  • Basic widget displays
  • Review request emails
  • Custom email domain
  • Amazon, AliExpress reviews importer
Unlimited
$9.9 /month
  • Everything in Free
  • Photo & video reviews
  • Full widget customization
  • Unlimited review requests
  • Discount codes for reviews
AI-Powered
$29.9 /month
  • Everything in Unlimited
  • AI reviews summary
  • AI-assisted review writing
  • Automatic review translation
  • Multi-language widgets

Not sure which plan to pick? Discuss Free or Unlimited plans with us, learn about custom pricing, or get a demo.

Here’s an overview of TrustShop: Product Reviews costs for each of the plan(s)

The app has 3 pricing plans: 1 free and 2 paid. The free plan offered by TrustShop: Product Reviews is Free. The paid plans offered by TrustShop: Product Reviews are Unlimited, AI-Powered.

The details of the plans are outlined below.

  • Free: this plan is free forever, incurring no subscription costs. It offers a wide range of features like Product reviews & store reviews, Basic widget displays, Review request emails, Custom email domain, Amazon, AliExpress reviews importer, SEO rich snippets.
  • Unlimited: the Unlimited plan costs $9.9 and comes with a 7-day free trial period. The plan offers a host of features, including Everything in Free, Photo & video reviews, Full widget customization, Unlimited review requests, Discount codes for reviews, Verified buyer badges, Reply to reviews with AI, Google Shopping integration.
  • AI-Powered: the AI-Powered plan costs $29.9 and comes with a 7-day free trial period. The plan offers a host of features, including Everything in Unlimited, AI reviews summary, AI-assisted review writing, Automatic review translation, Multi-language widgets.

TrustShop: Product Reviews price summary

Pricing summaryFree plan available. Free trial available.
Total pricing plan(s)3
Number of free plan(s)1
Number of paid plan(s)2
Cost of paid plan(s)$9.9, $29.9
Free trial availableYes, for 7 day(s)

Install in your Shopify store We pass your name, email and store domain to the Trust1.io team so they can help install and configure the app on your store.

Comparison

Top TrustShop: Product Reviews alternatives — detailed comparison

The table below highlights the crucial differences between TrustShop: Product Reviews and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps
Add app
General information
Ratings4.9 ★ (368 reviews)5.0 ★ (1,548 reviews)4.9 ★ (9,875 reviews)
Developed byTrust1.ioReputonLoox
Launch date15 November 202310 March 202016 October 2015
PricingFree, $9.90/month, $29.90/monthFree, $6.99/monthFree, $49.99/month, $299.99/month
ObjectiveBuild trust with review app, testimonial, store reviews importApp for Google customer reviews. Brings in reviews & feedback.Marketing with Social Proof: Using Product Reviews, Referrals, and Upselling
CategoriesProduct reviews, Social proofProduct reviews, Social proofProduct reviews, Social proof
Key features & highlights
PurposeGrow trust & sales with unlimited product reviews, store reviews, star ratings & testimonials sliderApp to import Google reviews. Add testimonials and various widgets to your shop.Boost your brand using social proof marketing - Include customer testimonials, images, videos, and references.
Features list
  • Collect unlimited product reviews with photos and videos for authenticity.
  • Customize review displays to match your brand’s visual identity.
  • Automate personalized email campaigns to request reviews from customers.
  • Automatically import and showcase Google reviews and testimonials directly on your website.
  • Display customer review photos for enhanced authenticity and visual credibility.
  • Choose from multiple widget styles like carousel, grid, masonry, and compact badges.
  • Automatically collect product reviews with photos and videos through personalized email requests.
  • Offer discounts to customers as incentives for submitting photo or video reviews.
  • Display reviews in customizable widgets like carousels, pop-ups, badges, and sidebars on your storefront.
Highlights
  • Based in United States
  • Based in United States
  • Based in Poland
User reviews and ratings
Recommended98.2%98.2%97.7%
Pros
  • Quick, responsive, and helpful assistance from the support team.
  • Simple setup, intuitive navigation, and ease of use.
  • Smooth compatibility with Shopify stores and themes.
  • Flexible features for tailoring reviews to match store aesthetics.
  • Availability of language options, including Japanese.
  • Comprehensive functionality without cost, including review imports.
  • Features like trust badges and social proof enhance customer confidence.
  • Prompt fixes for technical or setup problems.
  • Noted increase in customer trust and review submissions.
  • Clear guides and resources for installation and use.
  • Consistently reported as extremely fast and simple to install, often taking only minutes with no technical expertise required.
  • Features an intuitive design that makes navigation and operation straightforward for users of all skill levels.
  • Integrates Google reviews quickly and reliably, displaying them directly on user websites.
  • Effectively showcases positive reviews and increases customer confidence in the business, contributing to enhanced brand reputation.
  • Automated reminders and review prompts help businesses collect more customer feedback and positive reviews.
  • Offers various customization and layout choices for how reviews are shown, providing flexibility to match website design needs.
  • Clean and visually appealing widgets enhance site aesthetics and make review displays look trustworthy and credible.
  • Support team is frequently highlighted as helpful, timely, and effective in resolving queries and implementing customizations.
  • Many users note the app’s cost as reasonable or competitive relative to its benefits and features.
  • The app runs smoothly and consistently fulfills its described functionalities without major technical issues.
  • The app is quick to install and seamlessly integrates with Shopify, requiring minimal technical effort.
  • The intuitive design makes navigation and management straightforward for both admins and customers.
  • Many users reported significant increases in sales and customer engagement due to the app’s features.
  • The app efficiently gathers reviews post-purchase, reducing manual effort for store owners.
  • Customers appreciate the ability to submit visual feedback, enhancing product credibility.
  • Flexible settings allow the app to align with store branding and design preferences.
  • Quick and helpful assistance from the support team resolves issues promptly.
  • Users find the app cost-effective, offering high value for its features.
  • Displaying authentic reviews builds customer confidence and improves conversion rates.
  • Incentives like discount codes for reviews encourage customer participation.
Cons
  • Some users reported manual coding requirements for review display.
  • Certain promised features (e.g., "report" function) were non-functional.
  • Challenges with widget integration on landing pages.
  • Incorrect product linking in search results.
  • Some users experience frequent or persistent prompts to submit feedback, which can be disruptive to workflow.
  • Users managing more than one Google business location mention insufficient options for displaying or managing multiple locations.
  • Dissatisfaction with the frequency of review updates (e.g., 36-hour refresh), with requests for more frequent updates.
  • Some confusion exists regarding the differences between related apps or features, making initial selection more difficult.
  • Users note a lack of clear analytics or methods to directly measure the app's effectiveness on visitor trust or conversion rates.
  • Some users expressed dissatisfaction with restricted functionalities in the free version.
  • A few reviewers noted compatibility issues when updating or using outdated themes.
  • Customers cannot modify submitted reviews, leading to inconvenience for minor corrections.
  • Users desired more layout options, such as side-by-side text reviews.
Pricing and plans
Total pricing plans323
Free planAvailableAvailableAvailable
Free trialYes, for 7 day(s)Yes, for 7 day(s)Yes, for 14 day(s)
Technical information
Rating4.9 ★5.0 ★4.9 ★
Total reviews3841,58210,133
Launch date15 November 202310 March 202016 October 2015

More details about TrustShop: Product Reviews

Product description

Turn reviews into revenue with TrustShop. Display impactful product reviews and store reviews throughout buyer journey, from homepage, product pages to cart and convert more. Import reviews from Amazon, AliExpress & collect new reviews on autopilot. Motivate customers to write a review with discounts. Showcase photo/video reviews, testimonials, product rating with 10+ high-converting review widgets. Seamless integration with Shopify Flow, Google Shopping, page builders, SEO & product review apps

AI summary

TrustShop is a Shopify app designed to collect, manage, and display customer reviews, enhancing store credibility through features like trust badges, social proof pop-ups, and customizable review widgets. It offers seamless integration, multilingual support, and email automation for review requests. The app is praised for its user-friendly interface, extensive customization options, and smooth migration from other review platforms. A standout strength is its responsive and helpful customer support, often resolving issues quickly. However, some users report challenges with manual code integration for product pages, occasional display inconsistencies, and limited control over certain design elements like text colors. While the free version is robust, there are mentions of upcoming paid features, raising questions about future accessibility. Despite minor quirks, TrustShop is widely regarded as a reliable alternative to discontinued Shopify review apps, offering a balance of functionality and ease of use.

Support

For any questions, concerns, or assistance with TrustShop: Product Reviews, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected].

Language support

Details of the TrustShop: Product Reviews are available in various languages on the Shopify app store, including English, Vietnamese, Chinese (Simplified), Dutch, French, Japanese, Italian, Portuguese (Brazil), Danish, Hindi, Māori, Swedish, Spanish, and German.

TrustShop: Product Reviews support information in a nutshell
Support emailsupport@trustshop.io
Contact number(s)Not available
FAQ pageNot available
Privacy policyPrivacy details
Language supportEnglish, Vietnamese, Chinese (Simplified), Dutch, French, Japanese, Italian, Portuguese (Brazil), Danish, Hindi, Māori, Swedish, Spanish, and German
Integration

The list of top Shopify apps, features or software tools that TrustShop: Product Reviews seamlessly integrates with are given below.

CheckoutCustomer accountsShopify FlowShopify AdminAfterShip, Loox, StampedAir Reviews, Junip, reviews.ioJudge.me Product Reviews AppTinySEO, SEOAnt, Review SchemaTrustoo, Ali Reviews ImporterTYDAL Product Reviews Gratis
Developer
NameTrust1.io
ProfileSee all apps by Trust1.io
WebsiteView developer profile
Address1 Broadway, Cambridge, MA, 02142

Installation

How to install TrustShop: Product Reviews on your Shopify store

1

Send your details

Your name, email and store domain go straight to the Trust1.io team.

2

The developer gets in touch

Trust1.io contacts you directly to arrange setup for your store.

3

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Customer reviews

4.9
★★★★★
384 total reviews
5363
414
33
21
13

TrustShop: Product Reviews has an overall rating of 4.9 stars from a total of 384 reviews on the Shopify app store. Of these, 377 (98.2%) are positive, 3 (0.8%) are neutral, and 4 (1.0%) are negative*.

*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.

★★★★★Sarah Beth Jewellersfrom United Kingdom · 27 October 2026

Excellent service from Jenny Ann, She was very patient with me over a few emails,Responded quickly and clearly,Really, really helpful,Thank you Jenny,Alan,

★★★★★purwayfrom Germany · 27 October 2026

Sehr gute App mit einem freundlichen, schnellen und hilfsbereiten Support. Bei Fragen bekommt man schnell eine kompetente Antwort. Die App ist einfach zu bedienen und funktioniert super. Ich bin sehr zufrieden und kann TrustShop – Reviews auf jeden Fall weiterempfehlen! Klare Empfehlung!

★★★★★Plush Fashion Hubfrom United States · 25 October 2026

Anna was very helpful and solved the issue I was having. She also answered all my questions. Thank you again Anna!

★★★★★Cuterie & Co Snackeryfrom United States · 23 October 2026

So far the experience has been great. They help solve any issues and respond quickly. I am switching over to TrustShop from another company I have been with that has not been as helfpul. Looking forward to working with TrustShop. Anna was great to work with.

★★★★★Resgravefrom United States · 23 October 2026

awesome support, Anna is the best support i ever meet

Install in your Shopify store We pass your name, email and store domain to the Trust1.io team so they can help install and configure the app on your store.

Performance on the App Store

Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.

Category rank
#1
voting · Customer notifications
Total reviews
384
▲ 16 vs 30 days ago
Average rating
4.9 ★
0.00 vs 30 days ago
Top market
US
32.0% of installs · ▼ 0.07%

Category & keyword rankings

Position and market share today

Keywordvoting#155.8% ▲11.9
KeywordCustomer notifications#120.5% ▲20.2
KeywordCustom notifications#121.1% ▲20.8
Keywordproduct reviews#20.5% ▲0.0

Reviews trend

Cumulative reviews · last 6 months

293 → 384 reviews · rating steady at 4.9★
Ranks #1 in 3 of 10 App Store groups tracked.Open full charts →

TrustShop: Product Reviews FAQs

How do I install the TrustShop: Product Reviews Shopify app?
To install TrustShop: Product Reviews on your Shopify store, click on the TrustShop: Product Reviews installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install TrustShop: Product Reviews on your Shopify store, then contact us now.
What are the key features of TrustShop: Product Reviews?

The key features offered by TrustShop: Product Reviews to Shopify store owners are:

  • Collect unlimited product review & store review via email requests, QR, discount
  • 10+ review widgets: review carousel, testimonial slider, review badges, pop-up
  • Work smarter with AI review summary, AI reply, multi-language review translation
  • Stand out on Google with Google review snippets, Google Shopping product ratings
  • Reviews importer from AliExpress, Amazon, Judge.me, Loox, Tydal, Trustoo reviews
Does TrustShop: Product Reviews integrate with other Shopify apps or tools?

TrustShop: Product Reviews has not made any official mention of integrating with other Shopify apps or tools. To obtain further information, kindly reach out to their support team or consult your Shopify developer.

Is there a free trial available for TrustShop: Product Reviews?

Yes, TrustShop: Product Reviews offers a 7-day free trial on all its paid plans.

What are the pricing plans for TrustShop: Product Reviews?

The app has 3 pricing plans: 1 free and 2 paid. The paid plans cost $9.9/month, $29.9/month, and come with a 7-day free trial period.

How does billing work for TrustShop: Product Reviews?

TrustShop: Product Reviews uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.

Can I cancel or upgrade my subscription plan at any time?

Yes, TrustShop: Product Reviews allows its subscribers to cancel or upgrade their subscription plan at any time.

Does TrustShop: Product Reviews offer customer support?

Yes, TrustShop: Product Reviews offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].

Is TrustShop: Product Reviews compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.

Most popular

Most popular Shopify apps on the market

Install in your Shopify store We pass your name, email and store domain to the Trust1.io team so they can help install and configure the app on your store.

.myshopify.com
4.9★★★★★384 reviews · 98.2% positive

Writing reviews on ShopDigest is coming soon.

  • SB
    Sarah Beth JewellersUnited Kingdom · 27 Oct 2026
    ★★★★★

    Excellent service from Jenny Ann, She was very patient with me over a few emails,Responded quickly and clearly,Really, really helpful,Thank you Jenny,Alan,

  • PU
    purwayGermany · 27 Oct 2026
    ★★★★★

    Sehr gute App mit einem freundlichen, schnellen und hilfsbereiten Support. Bei Fragen bekommt man schnell eine kompetente Antwort. Die App ist einfach zu bedienen und funktioniert super. Ich bin sehr zufrieden und kann TrustShop – Reviews auf jeden Fall weiterempfehlen! Klare Empfehlung!

  • PF
    Plush Fashion HubUnited States · 25 Oct 2026
    ★★★★★

    Anna was very helpful and solved the issue I was having. She also answered all my questions. Thank you again Anna!

  • C&
    Cuterie & Co SnackeryUnited States · 23 Oct 2026
    ★★★★★

    So far the experience has been great. They help solve any issues and respond quickly. I am switching over to TrustShop from another company I have been with that has not been as helfpul. Looking forward to working with TrustShop. Anna was great to work with.

  • RE
    ResgraveUnited States · 23 Oct 2026
    ★★★★★

    awesome support, Anna is the best support i ever meet

  • MU
    MunchyhubUnited Kingdom · 23 Oct 2026
    ★★★★★

    Up and coming reviews app, and it's bringing all the features that the other more established apps have, but better. Plus other new features.We moved to TrustShop as we were very frustrated with another well established reviews app, and everything is a breeze now.Customer support is exceptional, and if you have any feature requests, they get them implemented within days. They truly listen to you.The onboarding process is very smooth: Ryan helped us, live, at every step of the journey.Google Reviews Feed, AI features - as well.

  • GP
    Gardener PlaceUnited States · 14 Oct 2026
    ★★★★★

    Very helpful fixing my problem. I appreciate you guy.

  • BE
    BelorelaAustralia · 5 Oct 2026
    ★★★★★

    Great experience, fast and and skilled customer care team.

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