Help Center Shopify Apps – Rankings & Position History
(Updated October 2026) Track how help center Shopify apps rank on the Shopify App Store over time. This keyword page shows the full rankings table for tracked help center apps as of today, plus monthly position trends so you can see who's climbing and who's slipping.
Help Center Shopify Apps — Full Rankings Table
All tracked help center Shopify apps ranked by current App Store position, with rank change vs 30 days ago and Leader / Climbing / Declining / Stable status — filterable by date range, sortable by rank or rank change.
| App | Rank | Status |
|---|---|---|
 Trusted Help Center & FAQ | 1 | Leader |
 FAQ Page:Accordion+Help Center | 2 | Stable |
 RT: Instant FAQ, Help Center | 3 | Stable |
 Chatty AI Chatbot & Live Chat | 4 | Stable |
 Section Store: Theme Sections | 5 1 | Climbing |
 Gorgias: AI, Helpdesk & Chat | 6 2 | Climbing |
 BetterDocs FAQ Knowledge Base | 7 2 | Declining |
 Commslayer: AI Helpdesk & Chat | 8 1 | Climbing |
 Zipchat AI Chatbot & Live Chat | 9 4 | Climbing |
 EComposer Landing Page Builder | 10 3 | Declining |
Showing 1-10 out of 96
Key Insights:
- Trusted Help Center & FAQ ranks #1 for help center Shopify apps — 1 position ahead of FAQ Page:Accordion+Help Center at #2.
- Among the top 10 tracked help center apps, 3 climbed and 3 declined in rank over the past 30 days — a mixed top tier.
- Section Store: Theme Sections is the biggest climber, gaining 2 positions this month to reach #4.
- BetterDocs FAQ Knowledge Base dropped 2 positions this month to #7 — the largest single decliner in the top 10 help center apps.
Help Center Shopify Apps — Ranking Position Over Time
Monthly ranking trajectory for the top 5 help center Shopify apps over the past year — pick any apps, change date range, or switch to Ranking Changes to see per-interval movement.
Charts Data
| App | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 | Oct 2026 |
|---|---|---|---|---|---|---|
| Trusted Help Center & FAQ | #11 | #21 | #11 | #1 | #1 | #1 |
| FAQ Page:Accordion+Help Center | #22 | #11 | #21 | #2 | #2 | #2 |
| RT: Instant FAQ, Help Center | #52 | #41 | #31 | #3 | #3 | #3 |
| Section Store: Theme Sections | #41 | #31 | #41 | #51 | #5 | #41 |
| Chatty AI Chatbot & Live Chat | #32 | #52 | #5 | #41 | #4 | #51 |
Key Insights:
- Trusted Help Center & FAQ's ranking held steady from #1 to #1 over the charted period.
- 4 of 5 top help center apps improved their position; 0 declined — a mixed picture.
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Top Help Center Shopify Apps by Current Ranking
Trusted Help Center & FAQ holds the #1 position for help center Shopify apps. FAQ Page:Accordion+Help Center sits at #2 and RT: Instant FAQ, Help Center at #3, rounding out the top tier. Section Store: Theme Sections is the standout mover this month, climbing 2 positions to #4 — a momentum signal worth tracking.
3 climbed and 3 declined among the top 10 help center apps this month — the top of the table is broadly held while lower positions are contested, so for merchants comparing options, the relevant peer set depends on how close any given app is to today's #1.
Long-Term Ranking Trends Across Help Center Shopify Apps
Trusted Help Center & FAQ held #1 steadily across the charted period — an entrenched leader in help center that competitors haven't displaced. Across the top 5 plotted help center apps, 4 improved their position while 0 declined — a category in upward motion.
With 4 of 5 plotted apps moving in the charted window, the help center category's competitive order is still being decided — recent trajectory is a sharper signal than current position alone.
Top 5 Apps in Help Center
- Trusted Help Center & FAQ — Holds the #1 help center ranking on the Shopify App Store, rated 5.0★.
- FAQ Page:Accordion+Help Center — Ranks #2 for help center on the Shopify App Store, rated 4.7★.
- RT: Instant FAQ, Help Center — Ranks #3 for help center on the Shopify App Store, rated 4.9★.
- Section Store: Theme Sections — Climbed 2 positions this month to #4 for help center, rated 4.9★.
- Chatty AI Chatbot & Live Chat — Slipped 1 position this month to #5 for help center, rated 4.9★.
Help Center Shopify Apps — Frequently Asked Questions
1. Which help center app ranks #1 on Shopify?
Trusted Help Center & FAQ currently ranks #1 for help center apps on the Shopify App Store and holds 3.2% market share (-2.05pp vs 30 days ago). Rankings refresh weekly — see the trend chart above for how this position has changed over time.
2. How are help center Shopify apps ranked?
Rankings on this page reflect each app's position in Shopify's keyword search results for "help center", which Shopify computes from a mix of merchant install volume, review velocity, and recency. Apps beyond position #22 receive zero traffic in our market share calculation since merchants rarely scroll that far.
3. Which help center apps are climbing the rankings on Shopify?
Section Store: Theme Sections has shown the strongest ranking momentum among help center apps, climbing 2 positions to #4 over the past 30 days. Sort the rankings table by Rank Change (Low to High) to surface the full set of recent gainers.
4. How often do help center app rankings change on Shopify?
Help Center rankings show a mixed pattern — some leaders hold steady while challengers in positions #2–#10 reshuffle. Use the date range filter to compare any two snapshots.
5. Which help center apps lost rank positions recently?
BetterDocs FAQ Knowledge Base dropped the most among the top 10 tracked help center apps, slipping 2 positions to #7 over the past 30 days. Switch the table sub-tab to "Ranking Changes" to see all decliners ordered by movement size.
6. How many help center apps does ShopDigest track on Shopify?
ShopDigest tracks 96 help center apps on the Shopify App Store. The full list is paginated in the table above — adjust the date range and sort order to drill into any window.
7. Why don't apps ranked beyond #22 show market share for help center?
For keyword pages, market share is rank-weighted: position #1 carries roughly 40× the weight of position #22, and apps beyond #22 receive zero weight. This reflects Shopify search behaviour — merchants almost never scroll past the top of the results, so positions further down don't translate to installs.
