Knowledge Base Shopify Apps — Country-Level Market Share
All countries ranked by current install share of knowledge base Shopify apps, with change vs 30 days ago. Filter by date range, sort by share or share change.
| # | Country | Market Share | Change |
|---|---|---|---|
| 1 |  United States | 42.42% | 5.53 |
| 2 |  United Kingdom | 8.30% | 3.74 |
| 3 |  Australia | 5.33% | 2.42 |
| 4 |  Germany | 5.16% | 2.63 |
| 5 |  France | 3.20% | 0.52 |
| 6 |  Spain | 3.19% | 3.19 |
| 7 |  Mexico | 3.19% | 3.19 |
| 8 |  Netherlands | 3.11% | 0.78 |
| 9 |  Hong Kong | 2.97% | 0.46 |
| 10 |  China | 2.66% | 2.66 |
Showing 1-10 out of 84
Key Insights:
- United States drives 42.7% of knowledge base Shopify app installs — the largest single market for the category.
- Top 3 markets (United States, United Kingdom, Australia) cover 56.3% of all tracked knowledge base installs — highly concentrated demand.
- United Kingdom is the fastest-growing market this month (+3.7pp) — emerging demand worth watching.
- United States's share of knowledge base app reviews has slipped the most this month (-5.1pp) — a relative shift, as other markets contributed a larger portion of this month's reviews.
Knowledge Base Shopify Apps — Geographic Distribution Over Time
Monthly market share trajectory for the top 5 countries driving knowledge base Shopify app installs — see how regional dominance has shifted month by month.
Charts Data
| Country | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 | Oct 2026 | Nov 2026 |
|---|---|---|---|---|---|---|
| United States | 32.8%6.95 | 25.5%7.27 | 23.5%2.06 | 22.3%1.17 | 31.5%9.22 | 40.4%8.90 |
| United Kingdom | 5.4%0.14 | 7.0%1.67 | 6.8%0.19 | 6.1%0.71 | 7.2%1.06 | 8.6%1.36 |
| Australia | 1.4%1.25 | 0.9%0.50 | 1.0%0.14 | 0.6%0.43 | 3.2%2.57 | 5.5%2.39 |
| Germany | 3.8%1.05 | 5.1%1.34 | 5.4%0.30 | 4.1%1.27 | 3.3%0.81 | 5.4%2.06 |
| France | 1.3%0.36 | 0.0%1.34 | 0.0%– | 0.0%– | 2.1%2.10 | 3.3%1.22 |
Key Insights:
- United States's share of knowledge base app installs expanded from 38.0% → 40.4% over the charted period.
- Top 5 markets plotted: United States, United Kingdom, Australia, Germany, France.
- Knowledge Base app demand is highly concentrated — one market drives the bulk of installs, which usually means the leading apps prioritize that region's needs first.
Geographic Distribution of Knowledge Base Shopify App Installs
United States dominates demand for knowledge base Shopify apps with 42.7% of tracked installs — a single market that effectively defines the category's product priorities and pricing. United Kingdom (8.3%) and Australia (5.3%) round out the top 3, together accounting for 56.3% of all knowledge base app installs. Germany (5.1%) and France (3.2%) fill out the top 5, giving a combined view of where knowledge base app demand actually concentrates. United Kingdom is the fastest-growing market this month (+3.7pp) — early-stage adoption that often precedes wider regional shifts. On the flip side, United States has lost the most share this month (-5.1pp).
With 42.7% of knowledge base app installs concentrated in United States, leading apps in this category typically prioritize United States-based merchants for localization, currency, and support hours — apps that over-index in United Kingdom (8.3%) or other regions are often the better fit for stores outside United States.
Geographic Trends for Knowledge Base Shopify Apps Over Time
United States's share of knowledge base Shopify app installs grew from 38.0% (Nov 2024) to 40.4% (Nov 2026) — a +2.4pp tightening of geographic concentration toward this market. The top 5 plotted markets — United States, United Kingdom, Australia, Germany, France — show which regions consistently drive knowledge base app demand over time.
United States's widening knowledge base lead means the leading apps will keep prioritizing this market for localization and feature work — merchants in other regions are increasingly underserved by the category leaders.
Top 5 Apps in Knowledge Base
- BetterDocs FAQ Knowledge Base — Among the most-installed knowledge base apps worldwide with 13.6% install share, rated 4.9★.
- AI Knowledge Base & FAQ Docs — Among the most-installed knowledge base apps worldwide with 0 install share.
- Tidio: AI Chatbot & Live Chat — Among the most-installed knowledge base apps worldwide with 78.3% install share, rated 4.8★.
- HeiChat: ChatGPT Sales Chatbot — Among the most-installed knowledge base apps worldwide with 3.6% install share, rated 4.8★.
- SB: Helpdesk, Live Chat & FAQs — Among the most-installed knowledge base apps worldwide with 0.2% install share, rated 4.6★.
Knowledge Base Shopify Apps — Frequently Asked Questions
1. Which countries dominate knowledge base Shopify app installs?
United States dominates knowledge base Shopify app installs with 42.7% of all tracked share. The category is highly concentrated geographically — most leading apps optimize for United States merchants first.
2. Where are knowledge base Shopify apps most popular?
knowledge base apps are most popular in United States (42.7% share), United Kingdom (8.3%), and Australia (5.3%). The full breakdown is in the table above — sort by share to see all 10 default rows or paginate for the long tail.
3. Which country is the fastest-growing market for knowledge base Shopify apps?
United Kingdom is the fastest-growing market for knowledge base apps this month, gaining +3.7pp of share versus 30 days ago. Switch the table sub-tab to "Market Share Changes" to see all gainers ordered by movement.
4. Which markets are losing share for knowledge base Shopify apps?
United States has shed the most share this month (-5.1pp). Sort the table by Change (Low to High) to see all decliners — could reflect market saturation or merchants migrating to alternative apps.
5. How is country-level market share calculated for knowledge base on Shopify?
For knowledge base (a keyword page), country share is computed from rank-weighted reviews originating from each country: position #1 carries roughly 40× the weight of position #22, and apps beyond #22 contribute zero. Each country's weighted score is divided by the global total to give the share %.
6. Has the leading market for knowledge base Shopify apps changed recently?
United States's share has moved meaningfully over the charted period — from 38.0% to 40.4%. The trend chart shows whether the shift is sustained or part of a wider geographic rotation.
