Surveys Shopify Apps – Analytics & Insights

Zigpoll Customer Surveys holds the top spot for surveys with 36.7% market share, but the gap to challengers is closing, 22.2pp ahead of Grapevine Post Purchase Survey (14.4%). SEA Post Purchase Survey Quiz sits at #3 with 3.6% share, rounding out the top tier. The top 3 apps together control 54.8% of surveys installs — a clear leadership tier with a meaningful long tail behind them. FormCRM Contact Form Builder is the standout mover this month, climbing 4 positions — a momentum signal worth tracking.

Zigpoll Customer Surveys leads at 36.7%, only 22.2pp ahead of Grapevine Post Purchase Survey (14.4%), with rankings stable this month. When the top two surveys apps demonstrate similar real-world adoption, fit-for-store usually matters more than rank — comparing pricing model, integration depth, and support hours separates them better than the share gap does.

Zigpoll Customer Surveys held #1 steadily from May 2026 to Oct 2026 — an entrenched leader in surveys that challengers haven't displaced. Across the top 5 plotted surveys apps, 3 improved their ranking while 0 declined — the category is moving upward overall. Zigpoll Customer Surveys's share expanded +16.3pp from 20.4% (May 2026) to 36.7% (Oct 2026) — a sustained widening of the gap against other surveys apps over this window.

Stable rankings across the top 5 plotted surveys apps mean merchants have largely settled on their preferences — challengers below the top 5 face an uphill path to break in.

United States dominates demand for surveys apps with 37.7% of all tracked installs — a single market that effectively defines the category's product priorities. United Kingdom follows at 10.4%, with Germany at 7.3%. Together, the top 3 markets account for 55.4% of surveys app installs worldwide. Australia (7.2%) and Netherlands (4.8%) round out the top 5. Australia is the fastest-growing market this month (+0.7pp), pointing to accelerating demand outside the established leaders.

With 37.7% of surveys app installs concentrated in United States, the leading apps in this category typically prioritize United States-based merchants for localization, currency, and support hours — merchants in United Kingdom (10.4%) and other regions sometimes find better fit in apps that over-index outside United States.

Powerful Contact Form Builder is the only app in this set to have crossed 1,000 reviews, reaching the milestone in 63 months since launch. The remaining 4 surveys apps tracked here are still building toward 1,000 — current cumulative review counts give the clearest picture of where each one stands today.

4 apps on this chart haven't yet crossed 1,000 reviews: Zigpoll Customer Surveys at 554, Grapevine Post Purchase Survey at 228, Fairing Post Purchase Surveys at 196, SEA Post Purchase Survey Quiz at 183 cumulative reviews. Zigpoll Customer Surveys is closest to the milestone — its current count puts it roughly 55% of the way to 1,000.

Powerful Contact Form Builder is the only app in this set to have crossed 1,000 reviews so far — a useful signal for merchants that one app has already proved sustained adoption while the others remain in the "promising but unproven" tier of the surveys category.