Grapevine Post Purchase Survey by Union Works Apps
Get useful insight into customer behavior and experience to make the most out of your advertising expenditure and business operations. After-Buying Survey - How did you find out about us?
5.0
(198)
AnimalBiome, United States
It's great and simple to set up. Only down side is there no option to add logic (i.e. skip question 2 if answer to 1 is no).
Install in your Shopify Store
Grapevine Post Purchase Survey Charts
Track Grapevine Post Purchase Survey's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Pros and Cons
Pros and Cons of Grapevine Post Purchase Survey
Pros
Excellent Customer Support: Frequent praise for responsive, knowledgeable, and helpful support team members like Stu and Steve.
Easy Setup and Integration: Users highlight the app’s quick installation and seamless compatibility with Shopify and other platforms.
User-Friendly Interface: The intuitive design and straightforward navigation make the app accessible even for non-technical users.
Valuable Customer Insights: The app effectively gathers and presents data to inform marketing and business strategies.
Cons
Limited Survey Customization: Some users desire more flexibility in creating multiple surveys or advanced segmentation.
Basic Reporting Features: A few users note the analytics could be enhanced with more filtering and export options.
Screenshots
About the App
After-Buying Survey - How did you find out about us?
- Order Surveys: Create new surveys for first-time and repeat customers on the order status page after purchase.
- Multi-touchpoint surveys: Use the independent survey feature to ask customers for feedback at various points.
- Performance Analysis: Review survey answers in comparison with earnings to track the most successful channels.
- Multi-channel post-purchase survey: Send a survey after purchase on various platforms like the Point of Sale system.
- Anonymous Surveys: Unbranded surveys after purchase with unlimited responses
Keywords
Key Features
- Discover top marketing channels by linking survey responses to order values.
- Create surveys with multiple question types like NPS, open text, or fixed responses.
- Deploy surveys post-purchase, onsite, or at point-of-sale for flexible feedback collection.
Pricing
Grapevine Post Purchase Survey Pricing Plans
Complete
$25/month
Unlimited Responses
Unlimited Surveys
Checkout Extensibility Compatible
Post Purchase & Onsite Surveys
Multi-lingual Post Purchase Surveys
Here's an overview of Grapevine Post Purchase Survey costs for each of the plan(s):
The app offers 1 paid plan(s). The paid plan(s) offered by Grapevine Post Purchase Survey: (Complete).
The details of the plan(s) are outlined below:
Complete: The Complete plan costs $25 and comes with a 14-day free trial period. The plan offers a host of features, including Unlimited Responses, Unlimited Surveys, Checkout Extensibility Compatible, Post Purchase & Onsite Surveys, Multi-lingual Post Purchase Surveys, Surveys on multiple channels, Flow integration to push response data, Fixed, Open Text, Multi-Choice, CSAT,NPS.
Grapevine Post Purchase Survey Price Summary
| Pricing summary | $25/month. Free trial available. |
| Total Pricing Plan(s) | 1 |
| Number of free plan(s) | 0 |
| Number of paid plan(s) | 1 |
| Cost of Paid Plan(s) | $25 |
| Free trial available | Yes, for 14 day(s) |
For further information regarding Grapevine Post Purchase Survey app pricing plans, see the official website.
Grapevine Post Purchase Survey Shopify App Discounts
If you are looking for discounts on Grapevine Post Purchase Survey app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Union Works Apps to secure better deals on the Grapevine Post Purchase Survey app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about Grapevine Post Purchase Survey
“It's great and simple to set up. Only down side is there no option to add logic (i.e. skip question 2 if answer to 1 is no). ”
“So far, this does everything I need and does so very well. Support is also excellent. Competitor's prices are shameful which is what got me looking for alternatives. That's not to say that this pricing is reasonable (it's a survey app that costs $300/year...) but it's certainly tolerable.”
“I truly love this app. If you really want to set-up a quick and intuitive post-purchase survey without overcomplicating the process, this is the app to install. Very helpful, proactive customer support. Awesome value for little charge.”
Trusted By
Trusted by the best Shopify stores
AnimalBiome
United States
Boona
United States
Conscious Step
United States
Flo Mattress
India
Dofos Pet Centre
United Kingdom
RUFSKIN®
United States
YAADU
Germany
Get useful insight into customer behavior and experience to make the most out of your advertising expenditure and business operations.
After-Sale Customer Surveys
Get to know your customers better with this easy post-purchase survey. You can ask any question to gain useful information.
Analysis of the Survey After Purchase
Revenue stats from after-purchase surveys help to find out which responses bring the most sales. Use this information to guide your marketing budget and plan.
Post-Purchase Survey with One-Click
The after-purchase survey is quick to finish and smoothly integrates with your Order Status Page, guaranteeing a high number of customer responses.
Comparison
Top Grapevine Post Purchase Survey Alternatives Detailed Comparison
The table below highlights the crucial differences between Grapevine Post Purchase Survey and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 5.0(156 reviews) | 5.0(452 reviews) | |
| Developed by | Union Works Apps | Argonautic Labs | |
| Launch Date | 8/17/2017 | 4/23/2019 | |
| Pricing | $25/month | Free, $25/month, $98/month, $198/month | |
| Objective | After-Buying Survey - How did you find out about us? | Surveys after purchase and on-site for credit, net promoter score, and other areas. | |
| Categories | Surveys, Analytics | Analytics, Surveys | |
| Key Features & Highlights | |||
| Purpose | Get useful insight into customer behavior and experience to make the most out of your advertising expenditure and business operations. | Zigpoll allows you to conduct and examine surveys after purchases, for abandoned checkouts, on your site, through email, and via text messages. | |
| Features List |
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| Highlights | - |
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| User Reviews and Ratings | |||
| Recommended % | 99.0% | 99.8% | |
| Pros |
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| Cons |
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| Pricing and Plans | |||
| Total Pricing Plans | 1 | 4 | |
| Free Plan | Not available | Available | |
| Free Trial | Yes, for 14 day(s) | No | |
| Technical Information | |||
| Rating | 5.0 | 5.0 | |
| Total Reviews | 198 | 483 | |
| Launch Date | 8/17/2017 | 4/23/2019 | |
| SD Points | 39 | 157 | |
More Details About Grapevine Post Purchase Survey
Looking to install Grapevine Post Purchase Survey app on your store?
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Why Choose ShopDigest?
- Highly experienced and vetted team for successful app installation
- Assured support and guidance throughout the installation and beyond
- Customized services to meet unique business needs
- 30-day no questions asked refund policy
- Lowest pricing guaranteed (starts at just $10/hour)
Customer Reviews
Grapevine Post Purchase Survey has an overall rating of 4.9 stars from a total of 198 reviews on the Shopify app store. Of these, 196 (99.0%) are positive, 2 (1.0%) are neutral, and 0 (0.0%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
It's great and simple to set up. Only down side is there no option to add logic (i.e. skip question 2 if answer to 1 is no).
So far, this does everything I need and does so very well. Support is also excellent. Competitor's prices are shameful which is what got me looking for alternatives. That's not to say that this pricing is reasonable (it's a survey app that costs $300/year...) but it's certainly tolerable.
I truly love this app. If you really want to set-up a quick and intuitive post-purchase survey without overcomplicating the process, this is the app to install. Very helpful, proactive customer support. Awesome value for little charge.
Grapevine was incredibly easy to set up so we could start getting data about our customer journey immediately. It's also great value for us as a small team, and we're excited to look for more ways to use it and learn more about our customers!
Great value for how much they charge!Sam from the Grapevine team was really helpful in how we can make more use of our surveys. Really appreciate when a team is responsive especially when seated in a different time zone. Really happy with the app so far!
Video Demo and Screenshots
Product Screenshots
Installation Steps
How to install Grapevine Post Purchase Survey on your Shopify store
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Install at your own pace
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Install in your Shopify Store
Grapevine Post Purchase Survey FAQ's
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