Zigpoll Customer Surveys by Argonautic Labs

Zigpoll allows you to conduct and examine surveys after purchases, for abandoned checkouts, on your site, through email, and via text messages. Surveys after purchase and on-site for credit, net promoter score, and other areas.

5.0

(483)

Free
$25/month
$98/month
$198/month
XY
5

Unknown Store, Unknown Country

11/26/2025

Zigpoll has been a fantastic addition to our Shopify store. It’s incredibly easy to set up, and the interface is clean, intuitive, and customizable. Linked with flow, it's very useful for orders and customer tagging!I love how flexible the app is, everything works smoothly. The analytics are clear and actionable, helping us understand our customers better and make smarter decisions.Their support team is also outstanding. Anytime we had a question, they responded quickly and went above and beyond to help.If you're looking for a reliable, powerful survey tool for Shopify, Zigpoll is definitely the one. Highly recommended!

1 of 8

Install in your Shopify Store

.myshopify.com
72 customers chose this

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Zigpoll Customer Surveys Charts

Track Zigpoll Customer Surveys's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.

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Pros and Cons

Pros and Cons of Zigpoll Customer Surveys

Pros

Exceptional Customer Support: Rapid, knowledgeable, and personalized support is consistently highlighted, with many users referencing proactive outreach, hands-on assistance, and a willingness to implement feature requests.

Ease of Use and Intuitive Interface: The app’s setup, configuration, and daily operation are described as straightforward and highly user-friendly, requiring minimal technical skills.

Comprehensive Customization: Extensive flexibility in survey creation, branding, and segmentation options allows users to tailor surveys to diverse and specific business needs.

Rich Feature Set: Offers a wide array of survey types, templates, analytics, AI-driven insights, and unique functionalities not commonly found in competitor products.

Cons

Learning Curve for Advanced Features: While basic setup is simple, some users find advanced features and deeper customization initially overwhelming or require time to fully understand.

Outdated Visual Design Elements: A minority of users mention that certain aspects of the user interface appear outdated, though this does not impact usability.


Screenshots


About the App

Surveys after purchase and on-site for credit, net promoter score, and other areas.

  • User-friendly post-purchase surveys: Simple after-sales surveys for quality feedback. No need for coding knowledge.
  • Localization and translation customization.: Personalize and convert every detail. Adapt for various languages.
  • Checkout Recovery: Campaigns for abandoned checkouts. Identify regular issues and retrieve carts.
  • Survey Integration: Link your Shopify customer and order dashboards to survey responses.
  • Customer-Driven Database: Create a database using information directly provided by your customers.

Keywords

post-purchase surveys Shopify apps
pre-purchase surveys Shopify apps
NPS surveys Shopify apps
on-site surveys Shopify apps
email surveys Shopify apps
SMS surveys Shopify apps
AI analytics surveys Shopify apps
abandoned checkout campaigns Shopify apps
cart recovery surveys Shopify apps
Shopify customer insights apps
Shopify order dashboard apps
localized surveys Shopify apps
multilingual surveys Shopify apps
Shopify checkout extensions apps
Shopify thank you page apps

Key Features

  • Launch customizable surveys across web, email, and SMS without any coding required.
  • Translate and localize surveys to engage customers in multiple languages worldwide.
  • Recover abandoned carts by triggering checkout surveys to identify and address customer pain points.

Pricing

Zigpoll Customer Surveys Pricing Plans

Lite

$0/month

  • 100 responses / mo

  • Weekly AI Insights

  • Unlimited surveys

  • Multi-language

  • Export Survey Data

Standard

$25/month

  • 500 responses / mo

  • Weekly AI Insights

  • Unlimited surveys

  • Multi-language

  • Export Survey Data

Advanced

$98/month

  • 2,000 responses / mo

  • Weekly AI Insights

  • Unlimited surveys

  • Multi-language

  • Export Survey Data

Ultimate

$198/month

  • Unlimited responses / mo

  • Weekly AI Insights

  • Unlimited surveys

  • Multi-language

  • Export Survey Data

Not sure which plan to pick? Discuss Lite or Standard plans with us, learn about custom pricing, or get a demo.

Here's an overview of Zigpoll Customer Surveys costs for each of the plan(s):

The app has 4 pricing plans: 1 free and 3 paid. The free plan(s) offered by Zigpoll Customer Surveys: (Lite). The paid plan(s) offered by Zigpoll Customer Surveys: (Standard, Advanced, Ultimate).

The details of the plan(s) are outlined below:

Lite: This plan is free forever, incurring no subscription costs. It offers a wide range of features like 100 responses / mo, Weekly AI Insights, Unlimited surveys, Multi-language, Export Survey Data, Automated Reports.

Standard: The Standard plan costs $25 and has no free trial period. The plan offers a host of features, including 500 responses / mo, Weekly AI Insights, Unlimited surveys, Multi-language, Export Survey Data, Automated Reports.

Advanced: The Advanced plan costs $98 and has no free trial period. The plan offers a host of features, including 2,000 responses / mo, Weekly AI Insights, Unlimited surveys, Multi-language, Export Survey Data, Automated Reports.

Ultimate: The Ultimate plan costs $198 and has no free trial period. The plan offers a host of features, including Unlimited responses / mo, Weekly AI Insights, Unlimited surveys, Multi-language, Export Survey Data, Automated Reports.

Zigpoll Customer Surveys Price Summary
Pricing summaryFree plan available
Total Pricing Plan(s)4
Number of free plan(s)1
Number of paid plan(s)3
Cost of Paid Plan(s)$25, $98, $198
Free trial availableNo

For further information regarding Zigpoll Customer Surveys app pricing plans, see the official website.

Zigpoll Customer Surveys Shopify App Discounts

If you are looking for discounts on Zigpoll Customer Surveys app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Argonautic Labs to secure better deals on the Zigpoll Customer Surveys app exclusively for you.

*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.

Contact Us For a Discount
Coming Soon

Testimonials

What our users say about Zigpoll Customer Surveys

Zigpoll has been a fantastic addition to our Shopify store. It’s incredibly easy to set up, and the interface is clean, intuitive, and customizable. Linked with flow, it's very useful for orders and customer tagging!I love how flexible the app is, everything works smoothly. The analytics are clear and actionable, helping us understand our customers better and make smarter decisions.Their support team is also outstanding. Anytime we had a question, they responded quickly and went above and beyond to help.If you're looking for a reliable, powerful survey tool for Shopify, Zigpoll is definitely the one. Highly recommended!

Some of the most precious data you can get of your online store is coming from your customers - with help from Zigpoll. Has been a huge help for us to create a better picture of where our customers actually come from. And the support has been very helpful as well.

Great service from the support and the best survey app for Shopify.

Trusted By

Trusted by the best Shopify stores


Zigpoll allows you to conduct and examine surveys after purchases, for abandoned checkouts, on your site, through email, and via text messages.

After-Purchase Surveys and More

Send web or email surveys after a purchase to gather detailed feedback. Use this feedback to improve your sales and marketing strategies.

Grow Your Audience

Use Zigpoll to collect emails and enhance user profiles. Connect your data with Klaviyo, Mailchimp and more using our features.

Collect detailed information about customers.

Create adaptable and quick customer surveys that match your brand. These will provide a steady stream of customer feedback and guide important business decisions.


Comparison

Top Zigpoll Customer Surveys Alternatives Detailed Comparison

The table below highlights the crucial differences between Zigpoll Customer Surveys and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Zigpoll Customer SurveysZigpoll Customer SurveysView on Shopify
Grapevine Post Purchase SurveyGrapevine Post Purchase SurveyView on Shopify
General Information
Ratings
5.0(453 reviews)
5.0(153 reviews)
Developed byArgonautic LabsUnion Works Apps
Launch Date4/23/20198/17/2017
PricingFree, $25/month, $98/month, $198/month$25/month
ObjectiveSurveys after purchase and on-site for credit, net promoter score, and other areas.After-Buying Survey - How did you find out about us?
CategoriesAnalytics, SurveysSurveys, Analytics
Key Features & Highlights
PurposeZigpoll allows you to conduct and examine surveys after purchases, for abandoned checkouts, on your site, through email, and via text messages.Get useful insight into customer behavior and experience to make the most out of your advertising expenditure and business operations.
Features List
  1. Launch customizable surveys across web, email, and SMS without any coding required.
  2. Translate and localize surveys to engage customers in multiple languages worldwide.
  3. Recover abandoned carts by triggering checkout surveys to identify and address customer pain points.
  1. Discover top marketing channels by linking survey responses to order values.
  2. Create surveys with multiple question types like NPS, open text, or fixed responses.
  3. Deploy surveys post-purchase, onsite, or at point-of-sale for flexible feedback collection.
Highlights
  1. Works with the latest themes
-
User Reviews and Ratings
Recommended %99.8%99.0%
Pros
  1. Rapid, knowledgeable, and personalized support is consistently highlighted, with many users referencing proactive outreach, hands-on assistance, and a willingness to implement feature requests.
  2. The app’s setup, configuration, and daily operation are described as straightforward and highly user-friendly, requiring minimal technical skills.
  3. Extensive flexibility in survey creation, branding, and segmentation options allows users to tailor surveys to diverse and specific business needs.
  4. Offers a wide array of survey types, templates, analytics, AI-driven insights, and unique functionalities not commonly found in competitor products.
  5. Integrates easily with Shopify and other key tools (e.g., Omnisend, Mailchimp, Klaviyo), enabling smooth workflows and enhanced data utilization.
  6. The platform excels at delivering actionable, detailed analytics and reporting, assisting users in making informed, data-driven decisions.
  7. The app is noted for its speed, reliability, and smooth operation across various use cases.
  8. Users frequently mention favorable pricing relative to feature offerings, with value delivered even at lower pricing tiers.
  9. Enables efficient gathering of post-purchase insights, leading to improved products, customer experiences, and marketing strategies.
  10. Features such as translation and multi-market operation facilitate global deployment and accessibility.
  1. Frequent praise for responsive, knowledgeable, and helpful support team members like Stu and Steve.
  2. Users highlight the app’s quick installation and seamless compatibility with Shopify and other platforms.
  3. The intuitive design and straightforward navigation make the app accessible even for non-technical users.
  4. The app effectively gathers and presents data to inform marketing and business strategies.
  5. Many users appreciate the cost-effectiveness compared to premium alternatives.
  6. Users report strong customer engagement with post-purchase surveys.
  7. The app runs smoothly without significant bugs or delays.
  8. Clear, easy-to-interpret dashboards and reports help users make data-driven decisions.
  9. The free version is praised for offering substantial value without upfront cost.
Cons
  1. While basic setup is simple, some users find advanced features and deeper customization initially overwhelming or require time to fully understand.
  2. A minority of users mention that certain aspects of the user interface appear outdated, though this does not impact usability.
  3. With an extensive range of options, some users report difficulty locating or understanding less prominent features without support guidance.
  4. Users have expressed a desire for more flexibility in displaying survey results directly to respondents without requiring participation.
  5. Setting up complex, multi-layered surveys may require assistance or additional exploration, especially for new users.
  1. Some users desire more flexibility in creating multiple surveys or advanced segmentation.
  2. A few users note the analytics could be enhanced with more filtering and export options.
  3. Requests for easier color customization (e.g., buttons) without requiring CSS knowledge.
  4. A small number of users encountered minor glitches during installation.
Pricing and Plans
Total Pricing Plans41
Free PlanAvailableNot available
Free TrialNoYes, for 14 day(s)
Technical Information
Rating
5.0
5.0
Total Reviews483198
Launch Date4/23/20198/17/2017
SD Points15739

More Details About Zigpoll Customer Surveys

Looking to install Zigpoll Customer Surveys app on your store?

ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.

Why Choose ShopDigest?

  • Highly experienced and vetted team for successful app installation
  • Assured support and guidance throughout the installation and beyond
  • Customized services to meet unique business needs
  • 30-day no questions asked refund policy
  • Lowest pricing guaranteed (starts at just $10/hour)

Zigpoll Customer Surveys Q&A


Customer Reviews

5.0
483 total reviews
5
476
4
6
3
1
2
0
1
0

Zigpoll Customer Surveys has an overall rating of 5.0 stars from a total of 483 reviews on the Shopify app store. Of these, 482 (99.8%) are positive, 1 (0.2%) are neutral, and 0 (0.0%) are negative*.

*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.

from
November 26, 2025

Zigpoll has been a fantastic addition to our Shopify store. It’s incredibly easy to set up, and the interface is clean, intuitive, and customizable. Linked with flow, it's very useful for orders and customer tagging!I love how flexible the app is, everything works smoothly. The analytics are clear and actionable, helping us understand our customers better and make smarter decisions.Their support team is also outstanding. Anytime we had a question, they responded quickly and went above and beyond to help.If you're looking for a reliable, powerful survey tool for Shopify, Zigpoll is definitely the one. Highly recommended!

from
November 25, 2025

Some of the most precious data you can get of your online store is coming from your customers - with help from Zigpoll. Has been a huge help for us to create a better picture of where our customers actually come from. And the support has been very helpful as well.

from
November 20, 2025

Great service from the support and the best survey app for Shopify.

from
November 18, 2025

Easy to use. Responsive support direct from the founder.

from
November 16, 2025

Got everything that you need for a review app. Fast and responsive support. Great app


Video Demo and Screenshots

Product Video

Zigpoll Customer Surveys Demo

Product Screenshots

Zigpoll Customer Surveys screenshot 1
Zigpoll Customer Surveys screenshot 2

Installation Steps

How to install Zigpoll Customer Surveys on your Shopify store

1

Find your app

Use filters like pricing, availability, and features to find the perfect match for your store's needs.

2

Get a personalized setup plan

Our team will create an installation plan based on your current store setup, goals, and requirements.

3

Install at your own pace

Perfect your store's functionality without the pressure to move on until you're ready.

Install in your Shopify Store

.myshopify.com
72 customers chose this

Zigpoll Customer Surveys FAQ's


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