by Union Works Apps
After-Buying Survey - How did you find out about us?
From $25/mo · 14d trial
Zigpoll Customer Surveys Shopify App by Argonautic Labs
Zigpoll allows you to conduct and examine surveys after purchases, for abandoned checkouts, on your site, through email, and via text messages. Surveys after purchase and on-site for credit, net promoter score, and other areas.
5.0 604 reviewsFreePaid from $39/month
Pros and cons
Pros and cons of Zigpoll Customer Surveys
Pros
- Exceptional Customer Support: Rapid, knowledgeable, and personalized support is consistently highlighted, with many users referencing proactive outreach, hands-on assistance, and a willingness to implement feature requests.
- Ease of Use and Intuitive Interface: The app’s setup, configuration, and daily operation are described as straightforward and highly user-friendly, requiring minimal technical skills.
- Comprehensive Customization: Extensive flexibility in survey creation, branding, and segmentation options allows users to tailor surveys to diverse and specific business needs.
- Rich Feature Set: Offers a wide array of survey types, templates, analytics, AI-driven insights, and unique functionalities not commonly found in competitor products.
Cons
- Learning Curve for Advanced Features: While basic setup is simple, some users find advanced features and deeper customization initially overwhelming or require time to fully understand.
- Outdated Visual Design Elements: A minority of users mention that certain aspects of the user interface appear outdated, though this does not impact usability.
Screenshots
About the app
Surveys after purchase and on-site for credit, net promoter score, and other areas.
- User-friendly post-purchase surveys: Simple after-sales surveys for quality feedback. No need for coding knowledge.
- Localization and translation customization.: Personalize and convert every detail. Adapt for various languages.
- Checkout Recovery: Campaigns for abandoned checkouts. Identify regular issues and retrieve carts.
- Survey Integration: Link your Shopify customer and order dashboards to survey responses.
- Customer-Driven Database: Create a database using information directly provided by your customers.
Keywords
post-purchase surveys Shopify appspre-purchase surveys Shopify appsNPS surveys Shopify appson-site surveys Shopify appsemail surveys Shopify appsSMS surveys Shopify appsAI analytics surveys Shopify appsabandoned checkout campaigns Shopify appscart recovery surveys Shopify appsShopify customer insights appsShopify order dashboard appslocalized surveys Shopify appsmultilingual surveys Shopify appsShopify checkout extensions appsShopify thank you page apps
Key features
- Launch customizable surveys across web, email, and SMS without any coding required.
- Translate and localize surveys to engage customers in multiple languages worldwide.
- Recover abandoned carts by triggering checkout surveys to identify and address customer pain points.
Pricing
Zigpoll Customer Surveys pricing plans
Lite
$0 /month
- 50 responses / mo
- Weekly AI insights
- Unlimited surveys
- Multi-language
- Export survey data
Standard
$39 /month
- 200 responses / mo
- Weekly AI insights
- Unlimited surveys
- Multi-language
- Export survey data
Advanced
$129 /month
- 600 responses / mo
- Weekly AI insights
- Unlimited surveys
- Multi-language
- Export survey data
Premier
$399 /month
- Unlimited responses / mo
- Weekly AI insights
- Unlimited surveys
- Multi-language
- Export survey data
Not sure which plan to pick? Discuss Lite or Standard plans with us, learn about custom pricing, or get a demo.
Here’s an overview of Zigpoll Customer Surveys costs for each of the plan(s)
The app has 4 pricing plans: 1 free and 3 paid. The free plan offered by Zigpoll Customer Surveys is Lite. The paid plans offered by Zigpoll Customer Surveys are Standard, Advanced, Premier.
The details of the plans are outlined below.
- Lite: this plan is free forever, incurring no subscription costs. It offers a wide range of features like 50 responses / mo, Weekly AI insights, Unlimited surveys, Multi-language, Export survey data, Automated reports.
- Standard: the Standard plan costs $39 and has no free trial period. The plan offers a host of features, including 200 responses / mo, Weekly AI insights, Unlimited surveys, Multi-language, Export survey data, Automated reports, White label domains.
- Advanced: the Advanced plan costs $129 and has no free trial period. The plan offers a host of features, including 600 responses / mo, Weekly AI insights, Unlimited surveys, Multi-language, Export survey data, Automated reports, White label domains, API & MCP access.
- Premier: the Premier plan costs $399 and has no free trial period. The plan offers a host of features, including Unlimited responses / mo, Weekly AI insights, Unlimited surveys, Multi-language, Export survey data, Automated reports, White label domains, API & MCP access.
Zigpoll Customer Surveys price summary
| Pricing summary | Free plan available |
| Total pricing plan(s) | 4 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 3 |
| Cost of paid plan(s) | $39, $129, $399 |
| Free trial available | No |
For further information regarding Zigpoll Customer Surveys pricing plans, see the official website.
Comparison
Top Zigpoll Customer Surveys alternatives — detailed comparison
The table below highlights the crucial differences between Zigpoll Customer Surveys and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 5.0 ★ (593 reviews) | 5.0 ★ (233 reviews) | 4.9 ★ (118 reviews) | |
| Developed by | Argonautic Labs | Union Works Apps | KnoCommerce Inc | |
| Launch date | 23 April 2019 | 17 August 2017 | 19 October 2020 | |
| Pricing | Free, $39/month, $129/month, $399/month | $25/month | $19/month, $119/month, $299/month | |
| Objective | Surveys after purchase and on-site for credit, net promoter score, and other areas. | After-Buying Survey - How did you find out about us? | Surveys to gather customer opinions, insights, and feedback. | |
| Categories | Surveys, Analytics | Surveys, Analytics | Surveys, Analytics | |
| Key features & highlights | ||||
| Purpose | Zigpoll allows you to conduct and examine surveys after purchases, for abandoned checkouts, on your site, through email, and via text messages. | Get useful insight into customer behavior and experience to make the most out of your advertising expenditure and business operations. | Grow your business by expanding your ads using dynamic surveys after purchase and strong analytics. | |
| Features list |
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| Highlights |
| — |
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| User reviews and ratings | ||||
| Recommended | 99.7% | 100.0% | 97.5% | |
| Pros |
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| Cons |
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| Pricing and plans | ||||
| Total pricing plans | 4 | 1 | 3 | |
| Free plan | Available | Not available | Not available | |
| Free trial | No | Yes, for 14 day(s) | Yes, for 7 day(s) | |
| Technical information | ||||
| Rating | 5.0 ★ | 5.0 ★ | 4.9 ★ | |
| Total reviews | 604 | 242 | 118 | |
| Launch date | 23 April 2019 | 17 August 2017 | 19 October 2020 | |
More details about Zigpoll Customer Surveys
Product description
Zigpoll is a customizable, multilingual survey app that enables businesses to create user-friendly surveys readily for customer feedback. It has smooth integration with Shopify and other marketing tools, using AI and a dashboard to gather and analyze customer data for improving marketing strategies and conversion rates.
AI summary
This Shopify app enables merchants to design and deploy customizable surveys and polls throughout their storefront and customer journey, including post-purchase, thank-you pages, exit intent, and targeted customer segments. It offers a user-friendly, intuitive interface with a wide selection of templates and advanced features such as logic-based survey flows, AI-powered insights, analytics dashboards, and easy data export or integration with external platforms like Klaviyo, Omnisend, Mailchimp, Google Sheets, and Slack. The app supports localization and multiple languages, making it suitable for stores operating in various markets. Survey data can be seamlessly incorporated into order records and used for detailed segmentation and reporting, providing actionable customer insights to inform business decisions. Installation and setup are straightforward, with robust customization options available for both appearance and functionality. The app is highly reliable and integrates tightly with Shopify for a smooth workflow. Noted limitations include a slightly dated design in some areas and occasional complexity due to the breadth of features, which may require some initial learning or support. The support team is distinguished by fast, professional, and hands-on assistance, including help with onboarding, troubleshooting, and feature customization. Overall, the app is recognized as a feature-rich, flexible, and cost-effective solution for gathering and analyzing customer feedback on Shopify.
Support
For any questions, concerns, or assistance with Zigpoll Customer Surveys, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, Zigpoll Customer Surveys offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Language support
Details of the Zigpoll Customer Surveys are available in various languages on the Shopify app store, including English.
Zigpoll Customer Surveys support information in a nutshell
| Support email | support |
| Contact number(s) | Not available |
| FAQ page | FAQ details |
| Privacy policy | Privacy details |
| Language support | English |
Integration
The list of top Shopify apps, features or software tools that Zigpoll Customer Surveys seamlessly integrates with are given below.
CheckoutCustomer accountsShopify POSShopify FlowActiveCampaignGoogle AnalyticsGoogle SheetsGorgiasKlaviyoMailchimp
Developer
| Name | Argonautic Labs |
| Profile | See all apps by Argonautic Labs |
| Website | View developer profile |
| Address | 400 E 67th Street, New York, NY, 10065 |
Installation
How to install Zigpoll Customer Surveys on your Shopify store
1
Send your details
Your name, email and store domain go straight to the Argonautic Labs team.
2
The developer gets in touch
Argonautic Labs contacts you directly to arrange setup for your store.
3
Install at your own pace
Perfect your store’s functionality without the pressure to move on until you’re ready.
Customer reviews
5.0
★★★★★
604 total reviews
Zigpoll Customer Surveys has an overall rating of 5.0 stars from a total of 604 reviews on the Shopify app store. Of these, 602 (99.7%) are positive, 1 (0.2%) are neutral, and 1 (0.2%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
★★★★★Reggio Registerfrom United States · 10 November 2026
The tool is very easy to use and customer service is helpful, you talk to a real person instead of a bot.
★★★★★DragonSkinfrom United States · 9 November 2026
Great integration with shopify, enabled us to do a product smokescreen survey and a post-purchase friction survey, pretty fast, and a number of useful bells and whistles like zip-code collection, automatic customer creation and tagging, updating of meta-fields, etc.
★★★★★OMAfrom United States · 4 November 2026
Great app that’s easy to use and provides insightful data about how customers find our store. Customer service is excellent— quick to respond and very helpful whenever questions come up. Highly recommend!
★★★★★Parsons Creek Steakfrom United States · 29 October 2026
Fantastic survey app with outstanding customer support! Zigpoll makes it easy to collect insights, and their team goes above and beyond to help.
★★★★★straedefrom Germany · 27 October 2026
Fast and helpful support directly from the founder and an easy-to-use app to collect valuable customer feedback. Highly recommend!
Performance on the App Store
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Category rank
#1
Support · feedback
Total reviews
604
▲ 9 vs 30 days ago
Average rating
5.0 ★
0.00 vs 30 days ago
Top market
US
46.1% of installs · ▲ 0.99%
Category & keyword rankings
Position and market share today
| CategorySupport | #1 | 1.2% ▼0.1 |
| Keywordfeedback | #1 | 32.0% ▲19.4 |
| KeywordSurvey types | #1 | 38.3% ▼7.2 |
| KeywordSurveys | #1 | 32.2% ▼3.1 |
Reviews trend
Cumulative reviews · last 6 months
546 → 604 reviews · rating steady at 5.0★
Ranks #1 in 4 of 10 App Store groups tracked.Open full charts →
Zigpoll Customer Surveys FAQs
How do I install the Zigpoll Customer Surveys Shopify app?
To install Zigpoll Customer Surveys on your Shopify store, click on the Zigpoll Customer Surveys installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Zigpoll Customer Surveys on your Shopify store, then contact us now.
What are the key features of Zigpoll Customer Surveys?
The key features offered by Zigpoll Customer Surveys to Shopify store owners are:
- "How did you hear about us?" surveys with revenue and AOV by marketing channel
- Exit-intent, product page and cart surveys that show why shoppers don't buy
- NPS and CSAT surveys by email, SMS, survey link and Shopify POS
- AI sorts open-ended answers into themes and sends weekly insight reports
- Sync to Klaviyo, Shopify Flow, Google Sheets and more, plus API and MCP access
Does Zigpoll Customer Surveys integrate with other Shopify apps or tools?
Yes, Zigpoll Customer Surveys seamlessly integrates with other Shopify apps or tools, such as Simple after-sales surveys for quality feedback. No need for coding knowledge., Personalize and convert every detail. Adapt for various languages., Campaigns for abandoned checkouts. Identify regular issues and retrieve carts..
Is there a free trial available for Zigpoll Customer Surveys?
No, Zigpoll Customer Surveys does not offer any free trial.
What are the pricing plans for Zigpoll Customer Surveys?
The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $39/month, $129/month, $399/month and have no free trial period.
How does billing work for Zigpoll Customer Surveys?
Zigpoll Customer Surveys uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, Zigpoll Customer Surveys allows its subscribers to cancel or upgrade their subscription plan at any time.
Does Zigpoll Customer Surveys offer customer support?
Yes, Zigpoll Customer Surveys offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, Zigpoll Customer Surveys offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is Zigpoll Customer Surveys compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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5.0★★★★★604 reviews · 99.7% positive
Writing reviews on ShopDigest is coming soon.
- RRReggio Register★★★★★
The tool is very easy to use and customer service is helpful, you talk to a real person instead of a bot.
- DRDragonSkin★★★★★
Great integration with shopify, enabled us to do a product smokescreen survey and a post-purchase friction survey, pretty fast, and a number of useful bells and whistles like zip-code collection, automatic customer creation and tagging, updating of meta-fields, etc.
- OMOMA★★★★★
Great app that’s easy to use and provides insightful data about how customers find our store. Customer service is excellent— quick to respond and very helpful whenever questions come up. Highly recommend!
- PCParsons Creek Steak★★★★★
Fantastic survey app with outstanding customer support! Zigpoll makes it easy to collect insights, and their team goes above and beyond to help.
- STstraede★★★★★
Fast and helpful support directly from the founder and an easy-to-use app to collect valuable customer feedback. Highly recommend!
- BPBurns Pet Nutrition★★★★★
Very helpful support and an intuitive, useful app. We needed to trigger a survey based on a discount code and it looks to be working perfectly!
- CSChill Store★★★★★
Very easy to install and use. Customers find it easy to use, as well, and it collects great analytics based on their responses.
- CFClearly Filtered★★★★★
Intuitive and easy to use. Zigpoll seamlessly integrates with our technology stack and customer service is outstanding!
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