Welcome Messages Shopify Apps — Full Market Share Table
All tracked welcome messages Shopify apps ranked by current install share, with change vs 30 days ago and Leader / Climbing / Declining / Stable status — filterable by country and date range.
| # | App | Market Share | Change | Status |
|---|---|---|---|---|
| 1 |  Klaviyo: Email Marketing & SMS | 67.45% | 0.55 | Climbing |
| 2 |  IG Facebook & Instagram Shop | 12.28% | 1.47 | Climbing |
| 3 |  Shopify Inbox | 8.85% | 6.44 | Declining |
| 4 |  Chatty AI Chatbot & Live Chat | 6.66% | 5.39 | Climbing |
| 5 |  Dondy: WhatsApp Marketing+Chat | 1.75% | 1.61 | Climbing |
| 6 |  Moose WhatsApp Chat Button | 1.30% | 1.75 | Declining |
| 7 |  TxtCart AI: SMS Marketing | 0.80% | 0.36 | Climbing |
| 8 |  Commslayer: AI Helpdesk & Chat | 0.23% | 0.10 | Climbing |
| 9 |  Mailchimp Email SMS Marketing | 0.21% | 0.12 | Climbing |
| 10 |  Wa: WhatsApp Chat, WhatsApp AI | 0.10% | 0.08 | Climbing |
Showing 1-10 out of 28
Key Insights:
- Klaviyo: Email Marketing & SMS holds 67.4% share of welcome messages app installs — 55.2pp ahead of IG Facebook & Instagram Shop (12.3%).
- Top 3 apps (Klaviyo: Email Marketing & SMS, IG Facebook & Instagram Shop, Shopify Inbox) account for 88.6% of all welcome messages install share — a concentrated market.
- Chatty AI Chatbot & Live Chat is gaining share fastest this month (+5.39pp) — the largest single gainer among the top welcome messages apps by share.
- Shopify Inbox is losing share fastest (-6.44pp) — could indicate a churning user base or a stronger challenger gaining ground.
Welcome Messages Shopify Apps — Market Share Over Time
Monthly market share trajectory for the top 5 welcome messages Shopify apps over the past year — see who's gaining or losing install share month by month.
Charts Data
| App | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 | Oct 2026 | Nov 2026 |
|---|---|---|---|---|---|---|
| Klaviyo: Email Marketing & SMS | 55.1%12.71 | 62.5%7.44 | 66.0%3.51 | 68.0%1.93 | 69.6%1.63 | 67.5%2.16 |
| IG Facebook & Instagram Shop | 2.6%0.85 | 7.0%4.35 | 7.3%0.28 | 7.5%0.27 | 11.3%3.73 | 12.3%1.00 |
| Shopify Inbox | 22.4%17.21 | 13.0%9.41 | 10.9%2.06 | 9.6%1.30 | 8.4%1.23 | 8.8%0.44 |
| Chatty AI Chatbot & Live Chat | 13.5%4.57 | 12.3%1.20 | 11.0%1.32 | 10.1%0.83 | 6.3%3.81 | 6.7%0.33 |
| Dondy: WhatsApp Marketing+Chat | 3.1%2.17 | 2.2%0.83 | 1.0%1.26 | 0.6%0.39 | 0.8%0.22 | 1.8%0.95 |
Key Insights:
- Klaviyo: Email Marketing & SMS's share expanded from 42.4% → 67.5% over the charted period.
- Of the top 5 tracked welcome messages apps, 3 grew share and 2 lost share — leader is widening the gap.
Top Welcome Messages Shopify Apps by Country
Per-country market share rankings for welcome messages Shopify apps across 5 markets — see which apps lead in each country and where regional leaders diverge from the global leader.
United States
India
China
United KingdomKey Insights:
- Klaviyo: Email Marketing & SMS leads welcome messages apps in 2 of 4 tracked markets (United States, United Kingdom).
- Klaviyo: Email Marketing & SMS leads worldwide, but 2 of 4 tracked markets crown a different leader — Shopify Inbox in India, Shopify Inbox in China.
Top 5 Apps in Welcome Messages
- Klaviyo: Email Marketing & SMS — Leads welcome messages apps with 67.4% install share, rated 4.7★ — gaining share this month.
- IG Facebook & Instagram Shop — Holds 12.3% of welcome messages app install share, rated 4.9★ — gaining share this month.
- Chatty AI Chatbot & Live Chat — Holds 6.7% of welcome messages app install share, rated 4.9★ — gaining share this month.
- Shopify Inbox — Holds 8.9% of welcome messages app install share, rated 4.6★ — losing share this month.
- Dondy: WhatsApp Marketing+Chat — Holds 1.7% of welcome messages app install share, rated 4.9★ — gaining share this month.
Welcome Messages Shopify Apps — Frequently Asked Questions
1. Which welcome messages app has the highest market share on Shopify?
Klaviyo: Email Marketing & SMS dominates the welcome messages category on Shopify with 67.4% of installs — 55.2pp ahead of IG Facebook & Instagram Shop. This is a clear leader by share, so most merchants default to it unless they have a niche-fit reason to pick differently.
2. How is market share calculated for welcome messages Shopify apps?
For welcome messages (a keyword page), market share is rank-weighted — apps at position #1 carry roughly 40× the weight of apps at position #22, and apps beyond #22 are excluded. Each app's weighted score is divided by the total weighted score across the keyword to give the share %. This reflects Shopify search behaviour: most installs come from the top of the results.
3. Which welcome messages apps are gaining market share on Shopify?
Chatty AI Chatbot & Live Chat is gaining welcome messages app market share fastest this month, up +5.39pp versus 30 days ago. Switch the table sub-tab to "Market Share Changes" to see all gainers ordered by movement.
4. Which welcome messages apps are losing market share on Shopify?
Shopify Inbox has lost the most market share this month among welcome messages apps (-6.44pp). Sort the table by Change (Low to High) to see the full list of decliners.
5. Which countries drive the most welcome messages Shopify app installs?
United States drives the largest share of welcome messages app installs at 43.2%, followed by United Kingdom at 7.3% and Australia at 7.2%. Use the country picker on the third card to compare market leaders by country.
6. How many welcome messages apps does ShopDigest track on Shopify?
ShopDigest tracks 93 welcome messages apps on the Shopify App Store. Market share, rankings, and review data refresh weekly so you can track competitive shifts as they happen.
