by NexusMedia
Export orders in custom format to Excel (XLS) or CSV files.
From $9.95/mo · 7d trial
KYC | Know Your Customer Shopify App by H3 Technologies
Identify risky customers, reduce return rates, and manage orders smarter with customer insights.
4.8 24 reviewsFreePaid from $2.99/month
Screenshots
About the app
- Track customer return behavior and calculate return order ratios easily.
- Auto-tag risky customers based on return thresholds for quick review.
- Disable COD at checkout for repeat returners (Shopify Plus only).
Pricing
KYC | Know Your Customer pricing plans
Free
$0 /month
- Includes upto 30 orders per month
- Risk Tagging
- Block COD on checkout
- Cancellation Rating System
Standard
$2.99 /month
- Includes up to 500 orders per month
- Risk Tagging
- Block COD on checkout
- Cancellation Rating System
Basic
$10 /month
- Includes up to 2500 orders per month
- Risk Tagging
- Block COD on checkout
- Cancellation Rating System
Advance
$25 /month
- Includes up to 10000 orders per month
- Risk Tagging
- Block COD on checkout
- Cancellation Rating System
Not sure which plan to pick? Discuss Free or Standard plans with us, learn about custom pricing, or get a demo.
Here’s an overview of KYC | Know Your Customer costs for each of the plan(s)
The app has 4 pricing plans: 1 free and 3 paid. The free plan offered by KYC | Know Your Customer is Free. The paid plans offered by KYC | Know Your Customer are Standard, Basic, Advance.
The details of the plans are outlined below.
- Free: this plan is free forever, incurring no subscription costs. It offers a wide range of features like Includes upto 30 orders per month, Risk Tagging, Block COD on checkout, Cancellation Rating System.
- Standard: the Standard plan costs $2.99 and comes with a 3-day free trial period. The plan offers a host of features, including Includes up to 500 orders per month, Risk Tagging, Block COD on checkout, Cancellation Rating System.
- Basic: the Basic plan costs $10 and comes with a 3-day free trial period. The plan offers a host of features, including Includes up to 2500 orders per month, Risk Tagging, Block COD on checkout, Cancellation Rating System.
- Advance: the Advance plan costs $25 and comes with a 3-day free trial period. The plan offers a host of features, including Includes up to 10000 orders per month, Risk Tagging, Block COD on checkout, Cancellation Rating System.
KYC | Know Your Customer price summary
| Pricing summary | Free plan available. Free trial available. |
| Total pricing plan(s) | 4 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 3 |
| Cost of paid plan(s) | $2.99, $10, $25 |
| Free trial available | Yes, for 3 day(s) |
For further information regarding KYC | Know Your Customer pricing plans, see the official website.
Comparison
Top KYC | Know Your Customer alternatives — detailed comparison
The table below highlights the crucial differences between KYC | Know Your Customer and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 4.7 ★ (21 reviews) | 4.7 ★ (22 reviews) | 4.9 ★ (21 reviews) | |
| Developed by | H3 Technologies | NexusMedia | Dart Studios by Piric Group | |
| Launch date | 20 June 2025 | 28 November 2019 | 25 August 2021 | |
| Pricing | Free, $2.99/month, $10/month, $25/month | $9.95/month | $9/month, $19/month, $29/month, $49/month | |
| Objective | — | Export orders in custom format to Excel (XLS) or CSV files. | Identify your high-performing areas and focus on them. | |
| Categories | Orders - Other, Analytics | Analytics, Orders - Other | Analytics, Orders - Other | |
| Key features & highlights | ||||
| Purpose | Identify risky customers, reduce return rates, and manage orders smarter with customer insights. | Export your order data to Excel XLS and CSV using a flexible column editor. | Map My Customers helps businesses study orders by location and focus on them. | |
| Features list | — |
|
| |
| Highlights | — | — | — | |
| User reviews and ratings | ||||
| Recommended | 91.7% | 95.5% | 95.2% | |
| Pros | — |
|
| |
| Cons | — |
|
| |
| Pricing and plans | ||||
| Total pricing plans | 4 | 1 | 4 | |
| Free plan | Available | Not available | Not available | |
| Free trial | Yes, for 3 day(s) | Yes, for 7 day(s) | Yes, for 2 day(s) | |
| Technical information | ||||
| Rating | 4.7 ★ | 4.7 ★ | 4.9 ★ | |
| Total reviews | 24 | 22 | 21 | |
| Launch date | 20 June 2025 | 28 November 2019 | 25 August 2021 | |
More details about KYC | Know Your Customer
Product description
Know Your Customer analyzes customer behavior to help you reduce returns and improve order quality. It tracks return history, calculates return ratios, and automatically tags customers with frequent returns. For Shopify Plus merchants, the app can disable Cash on Delivery (COD) at checkout for customers with repeated return patterns. Make informed fulfillment decisions and safeguard your profits.
Support
For any questions, concerns, or assistance with KYC | Know Your Customer, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected].
Language support
Details of the KYC | Know Your Customer are available in various languages on the Shopify app store, including English.
KYC | Know Your Customer support information in a nutshell
| Support email | info |
| Contact number(s) | Not available |
| FAQ page | Not available |
| Privacy policy | Privacy details |
| Language support | English |
Integration
The list of top Shopify apps, features or software tools that KYC | Know Your Customer seamlessly integrates with are given below.
CheckoutShopify Admin
Developer
| Name | H3 Technologies |
| Profile | See all apps by H3 Technologies |
| Website | View developer profile |
| Address | Khi |
Installation
How to install KYC | Know Your Customer on your Shopify store
1
Send your details
Your name, email and store domain go straight to the H3 Technologies team.
2
The developer gets in touch
H3 Technologies contacts you directly to arrange setup for your store.
3
Install at your own pace
Perfect your store’s functionality without the pressure to move on until you’re ready.
Customer reviews
4.8
★★★★★
24 total reviews
KYC | Know Your Customer has an overall rating of 4.8 stars from a total of 24 reviews on the Shopify app store. Of these, 22 (91.7%) are positive, 1 (4.2%) are neutral, and 1 (4.2%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
★★★★★Ammara Textilefrom Pakistan · 16 July 2026
A dependable tool for managing KYC requirements. The onboarding was simple, and the support team is professional and efficient.
★★★★★Rawaha Perfumefrom Pakistan · 30 June 2026
We’ve had a very positive experience with this KYC app. It works seamlessly, and the customer support is prompt and helpful.
★★★★★handmade crochet gardenfrom Pakistan · 16 June 2026
This KYC app has streamlined our verification process. Easy integration and very responsive customer support.
★★★★★Marito Shoesfrom Pakistan · 23 May 2026
This KYC app has streamlined our verification process. Easy integration and very responsive customer support.
★★★★★Shalamar Nurseries & Landscapersfrom Pakistan · 17 April 2026
Easy to integrate and use. The support team is friendly, quick, and very supportive. KYC is a very helpful feature and a must have of every E commerce store!
Performance on the App Store
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Category rank
#21
Customer behavior
Total reviews
24
▲ 3 vs 30 days ago
Average rating
4.8 ★
▲ 0.04 vs 30 days ago
Top market
PK
96.3% of installs · ▲ 0.82%
Category & keyword rankings
Position and market share today
| KeywordCustomer behavior | #21 | 0.0% ▲0.0 |
| Keywordcash on delivery (COD) | #23 | — |
| CategoryOrders - Other | #32 | 0.5% ▼0.0 |
| KeywordAuto-tagging | #34 | — |
Reviews trend
Cumulative reviews · last 6 months
16 → 24 reviews · rating 4.8★ (+0.04)
Ranks #21 in 1 of 10 App Store groups tracked.Open full charts →
KYC | Know Your Customer FAQs
How do I install the KYC | Know Your Customer Shopify app?
To install KYC | Know Your Customer on your Shopify store, click on the KYC | Know Your Customer installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install KYC | Know Your Customer on your Shopify store, then contact us now.
What are the key features of KYC | Know Your Customer?
The key features offered by KYC | Know Your Customer to Shopify store owners are:
- Track customer return behavior and calculate return order ratios easily.
- Auto-tag risky customers based on return thresholds for quick review.
- Disable COD at checkout for repeat returners (Shopify Plus only).
Does KYC | Know Your Customer integrate with other Shopify apps or tools?
KYC | Know Your Customer has not made any official mention of integrating with other Shopify apps or tools. To obtain further information, kindly reach out to their support team or consult your Shopify developer.
Is there a free trial available for KYC | Know Your Customer?
Yes, KYC | Know Your Customer offers a 3-day free trial on all its paid plans.
What are the pricing plans for KYC | Know Your Customer?
The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $2.99/month, $10/month, $25/month, and come with a 3-day free trial period.
How does billing work for KYC | Know Your Customer?
KYC | Know Your Customer uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, KYC | Know Your Customer allows its subscribers to cancel or upgrade their subscription plan at any time.
Does KYC | Know Your Customer offer customer support?
Yes, KYC | Know Your Customer offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Is KYC | Know Your Customer compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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4.8★★★★★24 reviews · 91.7% positive
Writing reviews on ShopDigest is coming soon.
- ATAmmara Textile★★★★★
A dependable tool for managing KYC requirements. The onboarding was simple, and the support team is professional and efficient.
- RPRawaha Perfume★★★★★
We’ve had a very positive experience with this KYC app. It works seamlessly, and the customer support is prompt and helpful.
- HChandmade crochet garden★★★★★
This KYC app has streamlined our verification process. Easy integration and very responsive customer support.
- MSMarito Shoes★★★★★
This KYC app has streamlined our verification process. Easy integration and very responsive customer support.
- SNShalamar Nurseries & Landscapers★★★★★
Easy to integrate and use. The support team is friendly, quick, and very supportive. KYC is a very helpful feature and a must have of every E commerce store!
- DDDigital Dukkan★★★★★
Easy to integrate and use. The support team is friendly, quick, and very supportive.
- RERejuuv★★★★★
Easy to use and very helpful in improving order authenticity.
- JFJFW★★★★★
Very helpful app for verifying customers quickly. Reduces fraud and builds trust. Highly recommended!
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