ChatBot.com AI Bot Builder
by Text
Boost sales through chatbot interactions.
From $50/mo · 14d trial
LiveChat: AI live chat by Text Shopify App by Text
LiveChat allows you to talk to your customers instantly and at different times. Chat live for help and product suggestions.
4.5 49 reviewsPaid from $25/month
Pros and cons
Pros and cons of LiveChat: AI live chat by Text
Pros
- Exceptional Customer Support: Consistently praised for being prompt, professional, and highly effective in resolving issues.
- User-Friendly Interface: Intuitive design and easy navigation make the app accessible for both new and experienced users.
- Seamless Integration: Effortless setup and compatibility with platforms like Shopify and Salesforce enhance workflow efficiency.
- Powerful Features: Tools like product cards, automations, and real-time visitor stats significantly improve customer engagement and sales.
Cons
- Subscription Cancellation Issues: Difficulty in canceling subscriptions and obtaining refunds, leading to frustration.
- Limited Analytics Access: Basic reporting features locked behind higher-tier payment plans, restricting usability.
Screenshots
About the app
Chat live for help and product suggestions.
- Customer Engagement: Attract customers in your store by offering coupons, promotions, and news.
- Chat-based product recommendations: Help your customers by suggesting products through chat.
- Order history integration.: View your customers' order history next to their respective conversations.
- Cart Monitoring: View the customer's cart as soon as they start chatting.
- Customer Engagement: Communicate with customers anytime using back-and-forth messaging.
Keywords
Live chat support Shopify appsReal-time sales growth Shopify appsIn-chat product recommendations Shopify appsReduce cart abandonment Shopify appsProactive customer engagement Shopify appsCheckout assistance Shopify appsMessaging app integration Shopify appsWhatsApp chat Shopify appsFacebook Messenger chat Shopify appsCustomer cart preview Shopify appsLive shopping advice Shopify appsSales boost Shopify appsReal-time customer support Shopify appsChat for eCommerce Shopify appsProduct recommendations Shopify apps
Key features
- Engage shoppers with pre-set messages based on browsing behavior.
- Send discount codes triggered by visitor actions on specific pages.
- View customer cart contents in real-time during live chats.
Pricing
LiveChat: AI live chat by Text pricing plans
Starter
$25 /month
- View customer information
- Seding product cards
- Text Intelligence (AI) features
- Traffic tracking up to 100 visitors
- Chat customization
Team
$59 /month
- Everything from Starter
- Track and share order details
- Preview cart in real time
- Tracking sales from chats
- Full chat customization
Business
$89 /month
- Everything from Team
- Advanced Text Intelligence (AI) features
- Traffic tracking up to 1000 visitors
- Advanced reporting
- Work scheduler
Not sure which plan to pick? Discuss Starter or Team plans with us, learn about custom pricing, or get a demo.
Here’s an overview of LiveChat: AI live chat by Text costs for each of the plan(s)
The app has 3 pricing plans: 0 free and 3 paid. The paid plans offered by LiveChat: AI live chat by Text are Starter, Team, Business.
The details of the plans are outlined below.
- Starter: the Starter plan costs $25 and comes with a 14-day free trial period. The plan offers a host of features, including View customer information, Seding product cards, Text Intelligence (AI) features, Traffic tracking up to 100 visitors, Chat customization, 60-day chat history, Asynchronous communication, 24/7/365 Support.
- Team: the Team plan costs $59 and comes with a 14-day free trial period. The plan offers a host of features, including Everything from Starter, Track and share order details, Preview cart in real time, Tracking sales from chats, Full chat customization, Traffic tracking up to 400 visitors, Unlimited chat campaigns, Unlimited chat history.
- Business: the Business plan costs $89 and comes with a 14-day free trial period. The plan offers a host of features, including Everything from Team, Advanced Text Intelligence (AI) features, Traffic tracking up to 1000 visitors, Advanced reporting, Work scheduler, Apple Messages for Business, Geolocation chats routing, Agent performance.
LiveChat: AI live chat by Text price summary
| Pricing summary | From $25/month. Free trial available. |
| Total pricing plan(s) | 3 |
| Number of free plan(s) | 0 |
| Number of paid plan(s) | 3 |
| Cost of paid plan(s) | $25, $59, $89 |
| Free trial available | Yes, for 14 day(s) |
For further information regarding LiveChat: AI live chat by Text pricing plans, see the official website.
Comparison
Top LiveChat: AI live chat by Text alternatives — detailed comparison
The table below highlights the crucial differences between LiveChat: AI live chat by Text and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 4.4 ★ (49 reviews) | 5.0 ★ (2 reviews) | N/A | |
| Developed by | Text | Text | DialogPay | |
| Launch date | 30 November 2017 | 25 February 2022 | 29 January 2026 | |
| Pricing | $25/month, $59/month, $89/month | $50/month, $149/month, $499/month | Free | |
| Objective | Chat live for help and product suggestions. | Boost sales through chatbot interactions. | Omnichannel chat + AI for support, orders, and cart recovery | |
| Categories | Chat, Order tracking | Chat, Order tracking | Chat, Order tracking | |
| Key features & highlights | ||||
| Purpose | LiveChat allows you to talk to your customers instantly and at different times. | Add a chatbot to your store easily. This will help increase customer interaction and sales. | Omnichannel inbox + AI to sell & support via WhatsApp, Instagram, Messenger, and live chat. | |
| Features list |
|
| — | |
| Highlights | — | — |
| |
| User reviews and ratings | ||||
| Recommended | 87.8% | 50.0% | 0.0% | |
| Pros |
|
| — | |
| Cons |
|
| — | |
| Pricing and plans | ||||
| Total pricing plans | 3 | 3 | 0 | |
| Free plan | Not available | Not available | Not available | |
| Free trial | Yes, for 14 day(s) | Yes, for 14 day(s) | No | |
| Technical information | ||||
| Rating | 4.4 ★ | 5.0 ★ | N/A | |
| Total reviews | 49 | 2 | N/A | |
| Launch date | 30 November 2017 | 25 February 2022 | 29 January 2026 | |
More details about LiveChat: AI live chat by Text
Product description
LiveChat allows you to interact with your on-site visitors and view their shopping cart, giving you the ability to suggest additional products. Within the application, you can also browse your inventory and send interactive product recommendations to increase order values.
AI summary
The Shopify app offers a live chat solution designed to enhance customer engagement and boost sales through real-time communication. Its key features include an intuitive interface, seamless Shopify integration, and customizable chat widgets that align with a store’s branding. The app supports automations, such as targeted messages and product cards, to improve conversions, and provides detailed analytics for tracking interactions. A notable strength is its reliable customer support, often praised for responsiveness and technical expertise. However, some limitations include occasional technical issues, such as delayed notifications or difficulties with subscription cancellation. Advanced analytics and certain integrations may require higher-tier plans, and the absence of automated chat scheduling can lead to unattended conversations outside business hours. While generally stable, a few users report challenges with mobile functionality or unresponsive support in rare cases. Overall, the app is well-suited for businesses seeking a robust live chat tool with strong support, though pricing and specific feature restrictions may be drawbacks for some.
Support
For any questions, concerns, or assistance with LiveChat: AI live chat by Text, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, LiveChat: AI live chat by Text offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Language support
Details of the LiveChat: AI live chat by Text are available in various languages on the Shopify app store, including English.
LiveChat: AI live chat by Text support information in a nutshell
| Support email | apps |
| Contact number(s) | Not available |
| FAQ page | FAQ details |
| Privacy policy | Privacy details |
| Language support | English |
Integration
The list of top Shopify apps, features or software tools that LiveChat: AI live chat by Text seamlessly integrates with are given below.
CheckoutFacebookInstagramMailchimpMessengerWhatsAppZapier
Developer
| Name | Text |
| Profile | See all apps by Text |
| Website | View developer profile |
| Address | Zwycięska 47, NIP 8992447196, Wroclaw, 53-033 |
Installation
How to install LiveChat: AI live chat by Text on your Shopify store
1
Send your details
Your name, email and store domain go straight to the Text team.
2
The developer gets in touch
Text contacts you directly to arrange setup for your store.
3
Install at your own pace
Perfect your store’s functionality without the pressure to move on until you’re ready.
Customer reviews
4.5
★★★★★
49 total reviews
LiveChat: AI live chat by Text has an overall rating of 4.5 stars from a total of 49 reviews on the Shopify app store. Of these, 43 (87.8%) are positive, 2 (4.1%) are neutral, and 4 (8.2%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
★★★★★The Prop Stopfrom United States · 18 June 2026
I tried a few chat bubble apps. So far i think this is the best one. It was easy to set, the alerts come in pretty quick, and support is responsive.
★★★★★Test & Tag Trainingfrom Australia · 8 February 2026
Wojtek was very very helpful - 10/10 for me. Quick response and straight answers
★★★★★PraiseBanners™from United States · 17 November 2025
We have found this app to be pretty powerful, but there are add-ons that you may need which are additional monthly fees. The app is pretty intuitive.
★★★★★G-Form.comfrom United States · 1 October 2025
Michael provided quick and informative responses to help us get LiveChat working well with our store in coordination with ChatBot.
★★★★★SwitchBot EUfrom United States · 3 June 2025
Very good app, it is good and easy to use, the customer support is very professional and timely, i recommend it to everyone!
Performance on the App Store
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Category rank
#8
live chat
Total reviews
49
No change vs 30 days ago
Average rating
4.5 ★
0.00 vs 30 days ago
Top market
US
55.6% of installs
Category & keyword rankings
Position and market share today
| Keywordlive chat | #8 | 0.0% ▲0.0 |
| KeywordVideo calls | #13 | 0.0% ▲0.0 |
| Keywordknowledge base | #15 | 0.0% ▼0.0 |
| Keywordsuggested products | #15 | 0.1% ▲0.1 |
Reviews trend
Cumulative reviews · last 6 months
46 → 49 reviews · rating steady at 4.5★
Ranks #8 in 1 of 10 App Store groups tracked.Open full charts →
LiveChat: AI live chat by Text FAQs
How do I install the LiveChat: AI live chat by Text Shopify app?
To install LiveChat: AI live chat by Text on your Shopify store, click on the LiveChat: AI live chat by Text installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install LiveChat: AI live chat by Text on your Shopify store, then contact us now.
What are the key features of LiveChat: AI live chat by Text?
The key features offered by LiveChat: AI live chat by Text to Shopify store owners are:
- AI Copilot assistant: Get instant AI-powered replies that speed up support.
- 200+ integrations: Chat with customers via Messenger, WhatsApp, and more.
- Proactive customer engagement: Reach shoppers with timely deals and updates.
- Product recommendations: Suggest items that link directly to product pages.
- Checkout chat support: Assist buyers during checkout to reduce abandoned carts
Does LiveChat: AI live chat by Text integrate with other Shopify apps or tools?
Yes, LiveChat: AI live chat by Text seamlessly integrates with other Shopify apps or tools, such as Attract customers in your store by offering coupons, promotions, and news., Help your customers by suggesting products through chat., View your customers' order history next to their respective conversations..
Is there a free trial available for LiveChat: AI live chat by Text?
Yes, LiveChat: AI live chat by Text offers a 14-day free trial on all its paid plans.
What are the pricing plans for LiveChat: AI live chat by Text?
The app offers 3 paid plans, which cost $25/month, $59/month, $89/month, and come with a 14-day free trial period.
How does billing work for LiveChat: AI live chat by Text?
LiveChat: AI live chat by Text uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, LiveChat: AI live chat by Text allows its subscribers to cancel or upgrade their subscription plan at any time.
Does LiveChat: AI live chat by Text offer customer support?
Yes, LiveChat: AI live chat by Text offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, LiveChat: AI live chat by Text offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is LiveChat: AI live chat by Text compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
DialogPay WhatsApp AI Orders
by DialogPay
Free
Wello: AI Chatbot & Live Chat
by Wello Chat
Free plan · From $19/mo · 14d trial
Most popular
Most popular Shopify apps on the market
by Judge.me
Product reviews with pictures and videos for credibility and search engine optimization.
Free plan · From $15/mo · 15d trial
by TikTok Inc.
Display your products to billions of TikTok users.
Free
by Shopify
Simplify all tasks and focus on your business.
Free
by Shopify
Increase your brand visibility and communicate with customers on Shop.
Free
4.5★★★★★49 reviews · 87.8% positive
Writing reviews on ShopDigest is coming soon.
- TPThe Prop Stop★★★★★
I tried a few chat bubble apps. So far i think this is the best one. It was easy to set, the alerts come in pretty quick, and support is responsive.
- T&Test & Tag Training★★★★★
Wojtek was very very helpful - 10/10 for me. Quick response and straight answers
TETextDeveloperThank you so much for the great feedback! I’m really glad to hear that Wojtek was able to help quickly and provide clear answers - I’ll be sure to pass this on to him!~Milosz / LiveChat
- PRPraiseBanners™★★★★★
We have found this app to be pretty powerful, but there are add-ons that you may need which are additional monthly fees. The app is pretty intuitive.
TETextDeveloperThanks so much for your feedback! We're glad you’re finding the app powerful and intuitive.~Milosz / LiveChat
- G-G-Form.com★★★★★
Michael provided quick and informative responses to help us get LiveChat working well with our store in coordination with ChatBot.
- SESwitchBot EU★★★★★
Very good app, it is good and easy to use, the customer support is very professional and timely, i recommend it to everyone!
- UDUpDown Desk★★★★★
LiveChat is a positive addition to our eCommerce store, helping with maximising sales and customer satisfaction. The support provided by LiveChat to backup their product has been exceptional.
- NLNorka Living★★★★★
Great customer service! Our agent Darek was so patient with us and tried his best to come up with a solution to our log in problem. 5 over 5 stars!!
- AUanax USA★★★★★
Fantastic customer service. Professional and friendly.
About ShopDigest
The Shopify ecosystem, shown through the work
ShopDigest is an independent directory of Shopify work. Developers, agencies and experts publish the projects they’ve actually shipped — migrations, rebuilds, custom apps, headless storefronts — with the results attached.
For merchants, that means judging a partner on evidence instead of a sales page: browse real builds in your category and budget, then reach out directly. For builders, it means one profile that keeps working after the project ships.
No commissions, no pay-to-rank placements. The best work rises because people save and follow it.
More about ShopDigestAbout ShopDigest
Show the work.
Win the work.
A portfolio directory for the Shopify ecosystem — builders publish, merchants browse, nobody buys a better position.