Navidium Shipping Protection
by Navidium Apps
Protection for Your Order | Alternate Shipping Insurance | Upsell in Shopping Cart
Free to install · From $29.99/mo
Mulberry Product Protection Shopify App by Mulberry
Provide customers with accident coverage and additional guarantees. Provide customers with safety coverage and long-term guarantees.
4.8 29 reviewsFree
Pros and cons
Pros and cons of Mulberry Product Protection
Pros
- Excellent Customer Support: The team is highly responsive, communicative, and provides prompt assistance with inquiries and issues.
- Seamless Integration: The app is easy to install and integrates smoothly with Shopify, often requiring minimal setup.
- Positive Business Impact: Many users report increased revenue, customer satisfaction, and attachment rates due to the protection plans.
- Collaborative Team: The Mulberry team is described as helpful, accommodating, and dedicated to resolving technical issues quickly.
Cons
- App Stability Issues: A few reviews mention the app causing site malfunctions or breaking existing features without adequate resolution.
- Inconsistent Support Response: While many praise support, others highlight delays or unresponsiveness in critical situations.
Screenshots
About the app
Provide customers with safety coverage and long-term guarantees.
- Mulberry Product Protection: Mulberry provides protection for your current product catalog.
- Mulberry SDK Customization: Use the Mulberry SDK to tailor the integration to match your store's appearance.
- Mulberry Claims Handling: Mulberry processes customer claims for products they insure.
Keywords
product protection Shopify appsextended warranty Shopify appsaccident protection Shopify appswarranty claims Shopify appsproduct coverage Shopify appscustomer protection Shopify appsShopify warranty appsShopify protection appsproduct warranty Shopify appsShopify extended warranty apps
Key features
- Automatically generates warranty offers for eligible products using AI.
- Customizable widgets let customers buy protection at multiple checkout stages.
- Processes claims seamlessly through an automated online portal.
Pricing
Mulberry Product Protection pricing plans
Free
$0 /month
Not sure which plan to pick? Discuss Free plans with us, learn about custom pricing, or get a demo.
Here’s an overview of Mulberry Product Protection costs for each of the plan(s)
The app has 1 pricing plan: 1 free and 0 paid. The free plan offered by Mulberry Product Protection is Free.
The details of the plans are outlined below.
- Free: this plan is free forever, incurring no subscription costs.
Mulberry Product Protection price summary
| Pricing summary | Free to install. Additional charges may apply. |
| Total pricing plan(s) | 1 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 0 |
| Free trial available | No |
For further information regarding Mulberry Product Protection pricing plans, see the official website.
Comparison
Top Mulberry Product Protection alternatives — detailed comparison
The table below highlights the crucial differences between Mulberry Product Protection and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 4.7 ★ (29 reviews) | 4.7 ★ (396 reviews) | 5.0 ★ (760 reviews) | |
| Developed by | Mulberry | Navidium Apps | XCOTTON CO. | |
| Launch date | 20 July 2020 | 26 November 2021 | 7 August 2024 | |
| Pricing | Free | Free, $29.99/month, $49.99/month, $99.99/month | Free | |
| Objective | Provide customers with safety coverage and long-term guarantees. | Protection for Your Order | Alternate Shipping Insurance | Upsell in Shopping Cart | Solutions of shipping protection, return and extended warranty | |
| Categories | Warranties and insurance | Upsell and cross-sell, Warranties and insurance | Warranties and insurance, Returns and exchanges | |
| Key features & highlights | ||||
| Purpose | Provide customers with accident coverage and additional guarantees. | Drop shipping insurance apps and handle your own shipping protection program as an additional service. | Protect orders with shipping protection, extended warranty, fast claims & flexible solutions. | |
| Features list |
|
|
| |
| Highlights | — | — |
| |
| User reviews and ratings | ||||
| Recommended | 93.1% | 96.7% | 100.0% | |
| Pros |
|
|
| |
| Cons |
|
|
| |
| Pricing and plans | ||||
| Total pricing plans | 1 | 4 | 0 | |
| Free plan | Available | Available | Not available | |
| Free trial | No | No | No | |
| Technical information | ||||
| Rating | 4.7 ★ | 4.7 ★ | 5.0 ★ | |
| Total reviews | 29 | 398 | 765 | |
| Launch date | 20 July 2020 | 26 November 2021 | 7 August 2024 | |
More details about Mulberry Product Protection
Product description
The app uses AI to find warranty offers for products in your catalog. Mulberry's widgets, which can be tailored, allow customers to buy protection at various stages and make claims through an automated portal.
AI summary
The Mulberry app for Shopify offers extended warranty and protection plans for products, providing merchants with an additional revenue stream while enhancing customer trust. Its key features include seamless integration with Shopify stores, customizable UI options, and comprehensive protection plans tailored to various product types, including hardware and apparel. The app is praised for its intuitive setup, often managed by the Mulberry team, and its ability to drive high attachment rates at checkout. Strengths include responsive and collaborative customer support, quick issue resolution, and a proactive approach to optimizing merchant success. However, some limitations have been noted, such as technical issues causing site disruptions for certain users and inconsistent support availability, particularly for non-enterprise merchants. While the app generally delivers value through ease of use and strong customer service, occasional bugs and a reported shift in focus toward larger merchants may pose challenges for smaller businesses. Overall, Mulberry is a robust solution for merchants seeking to offer protection plans, though its suitability may vary based on business size and technical requirements.
Support
For any questions, concerns, or assistance with Mulberry Product Protection, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, Mulberry Product Protection offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Language support
Details of the Mulberry Product Protection are available in various languages on the Shopify app store, including English.
Mulberry Product Protection support information in a nutshell
| Support email | support |
| Contact number(s) | Not available |
| FAQ page | FAQ details |
| Privacy policy | Privacy details |
| Language support | English |
Integration
The list of top Shopify apps, features or software tools that Mulberry Product Protection seamlessly integrates with are given below.
CheckoutShopify POSAttentiveEmarsysKlaviyoListrakMarketing CloudSMSBump
Developer
| Name | Mulberry |
| Profile | See all apps by Mulberry |
| Website | View developer profile |
| Address | 250 Hudson Street, Floor 2, New York, NY, 10013 |
Installation
How to install Mulberry Product Protection on your Shopify store
1
Send your details
Your name, email and store domain go straight to the Mulberry team.
2
The developer gets in touch
Mulberry contacts you directly to arrange setup for your store.
3
Install at your own pace
Perfect your store’s functionality without the pressure to move on until you’re ready.
Customer reviews
4.8
★★★★★
29 total reviews
Mulberry Product Protection has an overall rating of 4.8 stars from a total of 29 reviews on the Shopify app store. Of these, 27 (93.1%) are positive, 1 (3.4%) are neutral, and 1 (3.4%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
★★★★★Boardfrom United States · 30 September 2026
We’ve had a great experience working with Mulberry as our extended protection plan partner. Their platform is easy to use, the integration process was straightforward, and their team has been incredibly responsive and helpful whenever we’ve had questions or needed support!
★★★★★Transformer Table USAfrom United States · 15 September 2026
The team is supportive and adapts to the requirement pretty quickly. Their custom integration works really well and we've had no problems so far. Implementation was accurate and the communication was easy.
★★★★★Big Joefrom United States · 3 September 2026
Mulberry is a great service with an exceptional team backing it. As a brand that offers comfort furniture, insurance to protect it against life accidents has been a huge benefit. The whole customer journey from sales exploration through post-sale care has been amazing. Everyone is responsive and kind. Highly recommend.
★★★★★Netgatefrom United States · 17 August 2026
The Mulberry team has been great. The onboarding process was smooth, and our account manager, Josh, is extremely responsive and helpful.
★★★★★AmericanHomeFurniturefrom United States · 28 June 2024
Sarah and John played a crucial role in seamlessly integrating Mulberry with our Shopify Store! Their team has been highly supportive and communicative throughout the process. Their prompt assistance with our inquiries has been invaluable. Big thanks to Mulberry & Team for their excellent support!
Performance on the App Store
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Category rank
#8
Protected assets
Total reviews
29
▲ 1 vs 30 days ago
Average rating
4.8 ★
▲ 0.01 vs 30 days ago
Top market
US
100.0% of installs
Category & keyword rankings
Position and market share today
| KeywordProtected assets | #8 | 0.0% ▲0.0 |
| KeywordExtended warranty | #9 | 0.0% ▲0.0 |
| KeywordCustom upsell | #20 | 0.0% ▲0.0 |
| CategoryWarranties and insurance | #22 | 0.7% ▲0.1 |
Reviews trend
Cumulative reviews · last 6 months
24 → 29 reviews · rating 4.8★ (+0.01)
Ranks #8 in 1 of 10 App Store groups tracked.Open full charts →
Mulberry Product Protection FAQs
How do I install the Mulberry Product Protection Shopify app?
To install Mulberry Product Protection on your Shopify store, click on the Mulberry Product Protection installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Mulberry Product Protection on your Shopify store, then contact us now.
What are the key features of Mulberry Product Protection?
The key features offered by Mulberry Product Protection to Shopify store owners are:
- Mulberry offers product protection on your existing product catalog.
- Use the Mulberry SDK to adjust the integration to your store's look and feel.
- Mulberry handles customer filed claims for products covered by Mulberry.
Does Mulberry Product Protection integrate with other Shopify apps or tools?
Yes, Mulberry Product Protection seamlessly integrates with other Shopify apps or tools, such as Mulberry provides protection for your current product catalog., Use the Mulberry SDK to tailor the integration to match your store's appearance., Mulberry processes customer claims for products they insure..
Is there a free trial available for Mulberry Product Protection?
No, Mulberry Product Protection does not offer any free trial.
What are the pricing plans for Mulberry Product Protection?
The app offers 1 plan that is forever-free.
How does billing work for Mulberry Product Protection?
Mulberry Product Protection is completely free to install and use. Additional charges may or may not apply.
Can I cancel or upgrade my subscription plan at any time?
Yes, Mulberry Product Protection allows its subscribers to cancel or upgrade their subscription plan at any time.
Does Mulberry Product Protection offer customer support?
Yes, Mulberry Product Protection offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, Mulberry Product Protection offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is Mulberry Product Protection compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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- BOBoard★★★★★
We’ve had a great experience working with Mulberry as our extended protection plan partner. Their platform is easy to use, the integration process was straightforward, and their team has been incredibly responsive and helpful whenever we’ve had questions or needed support!
- TTTransformer Table USA★★★★★
The team is supportive and adapts to the requirement pretty quickly. Their custom integration works really well and we've had no problems so far. Implementation was accurate and the communication was easy.
- BJBig Joe★★★★★
Mulberry is a great service with an exceptional team backing it. As a brand that offers comfort furniture, insurance to protect it against life accidents has been a huge benefit. The whole customer journey from sales exploration through post-sale care has been amazing. Everyone is responsive and kind. Highly recommend.
- NENetgate★★★★★
The Mulberry team has been great. The onboarding process was smooth, and our account manager, Josh, is extremely responsive and helpful.
- AMAmericanHomeFurniture★★★★★
Sarah and John played a crucial role in seamlessly integrating Mulberry with our Shopify Store! Their team has been highly supportive and communicative throughout the process. Their prompt assistance with our inquiries has been invaluable. Big thanks to Mulberry & Team for their excellent support!
- JCJordan Craig★★★★★
Mulberry has been a great investment for Jordan Craig. Sarah got everything set up and has continued to be super responsive if we have any questions or need anything. As a streetwear brand, some people may wonder why we offer protection; however, our customers continue to buy it. We are seeing customers buy both the individual protection as well as Mulberry Unlimited. The whole team is happy we chose Mulberry and look forward to more continued success. We'd strongly recommend Mulberry if you're interested in protection. You're going to get a service your customers care about and a team that cares about your business.
- SIShop Indoor Golf★★★★★
Sarah & John were super helpful in getting Mulberry integrated with our Shopify Store! The application was easy to install and the overall integration was a breeze. The warranties are perfect for our product line and exactly what we wanted! Thank you Mulberry & Team!
- TFTOV Furniture★★★★★
Mulberry spared no effort in assisting us with our setup on Shopify. The invaluable support they provide is truly remarkable.
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