Triom: Combine, Merge Orders Shopify App by Triom

Order Merger automatically combines multiple orders into one. Automation in order management can edit, merge orders, and save.

4.5 75 reviewsFreePaid from $9.99/month

Install in your Shopify store We pass your name, email and store domain to the Triom team so they can help install and configure the app on your store.

.myshopify.com

Pros and cons

Pros and cons of Triom: Combine, Merge Orders

Pros
  • Effective Order Merging: Simplifies combining multiple orders into one, reducing shipping costs and improving customer satisfaction.
  • Free Plan Availability: Offers a free tier with pay-as-you-go options, making it accessible for small businesses.
  • Automation Features: Includes auto-merge functionality, saving time for high-volume merchants.
  • Improved Post-Purchase Upsells: Enhances upsell strategies by seamlessly merging follow-up orders.
Cons
  • Order Duplication Bugs: Some users experienced severe financial losses due to orders being duplicated instead of merged.
  • Inaccurate Reporting: Misconfigurations can lead to double-counted revenue, skewed discounts, and fulfillment ratio errors.

Screenshots

Triom: Combine, Merge Orders Shopify app screenshot 1
Triom: Combine, Merge Orders Shopify app screenshot 2
Triom: Combine, Merge Orders Shopify app screenshot 3
Triom: Combine, Merge Orders Shopify app screenshot 4
Triom: Combine, Merge Orders Shopify app screenshot 5
Triom: Combine, Merge Orders Shopify app screenshot 6

About the app

Automation in order management can edit, merge orders, and save.

  • Automated Order Merge: Auto Merge - easily combine orders based on set standards.
  • Order Merging Notification: Inform customers through email when their orders are combined.
  • Tagging Merged Orders: Action orders - attach tags or notes to combined and initial orders.
  • Order Merging: Choose orders to combine from the orders page by hand.

Install in your Shopify store We pass your name, email and store domain to the Triom team so they can help install and configure the app on your store.

Keywords

merge orders Shopify appscombine orders Shopify appssave shipping costs Shopify appsautomatic order merge Shopify appsorder management Shopify appscustomer notification Shopify appsmanual order merge Shopify appsorder tags Shopify appsorder notes Shopify appsefficiency tools Shopify apps

Key features

  • Automatically merge orders based on customizable rules to save shipping costs.
  • Notify customers via email when their orders are combined for transparency.
  • Manually select and merge orders directly from the orders page.

Pricing

Triom: Combine, Merge Orders pricing plans

MERGE AS YOU GO
$0 /month
  • Includes 5 FREE Merges + 50¢/Merge
  • Includes 5 FREE Edits + 50¢/Edit
  • Automatic / Manual order merging
  • Customer order editing
  • Merge & Edit history
BASIC PLAN
$9.99 /month
  • Includes 35 Merges + 30¢/Merge
  • Includes 25 Edits + 50¢/Edit
  • Automatic / Manual order merging
  • Customer order editing
  • Customer Notifications
PRO PLAN
$39.99 /month
  • Includes 100 Merges + 20¢/Merge
  • Unlimited customer edits
  • Automatic / Manual order merging
  • Advanced Editing rules
  • Customer Notifications
ADVANCED PLAN
$79.99 /month
  • Includes 350 Merges + 15¢/Merge
  • Unlimited customer edits
  • Automatic / Manual order merging
  • Advanced Editing rules
  • Customer Notifications

Not sure which plan to pick? Discuss MERGE AS YOU GO or BASIC PLAN plans with us, learn about custom pricing, or get a demo.

Here’s an overview of Triom: Combine, Merge Orders costs for each of the plan(s)

The app has 4 pricing plans: 1 free and 3 paid. The free plan offered by Triom: Combine, Merge Orders is MERGE AS YOU GO. The paid plans offered by Triom: Combine, Merge Orders are BASIC PLAN, PRO PLAN, ADVANCED PLAN.

The details of the plans are outlined below.

  • MERGE AS YOU GO: this plan is free forever, incurring no subscription costs. It offers a wide range of features like Includes 5 FREE Merges + 50¢/Merge, Includes 5 FREE Edits + 50¢/Edit, Automatic / Manual order merging, Customer order editing, Merge & Edit history.
  • BASIC PLAN: the BASIC PLAN plan costs $9.99 and comes with a 7-day free trial period. The plan offers a host of features, including Includes 35 Merges + 30¢/Merge, Includes 25 Edits + 50¢/Edit, Automatic / Manual order merging, Customer order editing, Customer Notifications, Merge & Edit history.
  • PRO PLAN: the PRO PLAN plan costs $39.99 and comes with a 7-day free trial period. The plan offers a host of features, including Includes 100 Merges + 20¢/Merge, Unlimited customer edits, Automatic / Manual order merging, Advanced Editing rules, Customer Notifications, Merge & Edit history.
  • ADVANCED PLAN: the ADVANCED PLAN plan costs $79.99 and comes with a 7-day free trial period. The plan offers a host of features, including Includes 350 Merges + 15¢/Merge, Unlimited customer edits, Automatic / Manual order merging, Advanced Editing rules, Customer Notifications, Merge & Edit history.

Triom: Combine, Merge Orders price summary

Pricing summaryFree plan available. Free trial available.
Total pricing plan(s)4
Number of free plan(s)1
Number of paid plan(s)3
Cost of paid plan(s)$9.99, $39.99, $79.99
Free trial availableYes, for 7 day(s)

For further information regarding Triom: Combine, Merge Orders pricing plans, see the official website.

Install in your Shopify store We pass your name, email and store domain to the Triom team so they can help install and configure the app on your store.

Comparison

Top Triom: Combine, Merge Orders alternatives — detailed comparison

The table below highlights the crucial differences between Triom: Combine, Merge Orders and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps
Order Editing.app & UpsellInstall
Order Merging ‑ Combine OrdersInstall
Add app
General information
Ratings4.8 ★ (75 reviews)5.0 ★ (32 reviews)4.3 ★ (9 reviews)
Developed byTriomRetail ForceOrder Merging
Launch date18 April 20198 September 20259 December 2025
PricingFree, $9.99/month, $39.99/month, $79.99/monthFreeFree
ObjectiveAutomation in order management can edit, merge orders, and save.—Auto merge orders into one shipment, reduce shipping costs
CategoriesOrder editing, Workflow automationOrder editing, Workflow automationOrder editing, Workflow automation
Key features & highlights
PurposeOrder Merger automatically combines multiple orders into one.Edit Orders After Checkout — Save Time, Reduce Support Tickets, Ship Smarter.Auto merge orders by same customer or shipping address into one shipment and cut shipping costs
Features list
  • Automatically merge orders based on customizable rules to save shipping costs.
  • Notify customers via email when their orders are combined for transparency.
  • Manually select and merge orders directly from the orders page.
——
Highlights———
User reviews and ratings
Recommended86.7%100.0%77.8%
Pros
  • Simplifies combining multiple orders into one, reducing shipping costs and improving customer satisfaction.
  • Offers a free tier with pay-as-you-go options, making it accessible for small businesses.
  • Includes auto-merge functionality, saving time for high-volume merchants.
  • Enhances upsell strategies by seamlessly merging follow-up orders.
  • Works smoothly for many users, especially after initial setup and bug fixes.
  • Provides flexibility for users who prefer manual control over order merging.
  • Includes tutorials, videos, and written guides to assist with setup and troubleshooting.
  • Reduces shipping expenses by consolidating orders, benefiting both merchants and customers.
——
Cons
  • Some users experienced severe financial losses due to orders being duplicated instead of merged.
  • Misconfigurations can lead to double-counted revenue, skewed discounts, and fulfillment ratio errors.
  • Initial configuration can be overwhelming, especially for users unfamiliar with order merging rules.
  • Issues with certain browsers (e.g., Safari) and inconsistent performance on older Shopify setups.
——
Pricing and plans
Total pricing plans401
Free planAvailableNot availableAvailable
Free trialYes, for 7 day(s)NoNo
Technical information
Rating4.8 ★5.0 ★4.3 ★
Total reviews75359
Launch date18 April 20198 September 20259 December 2025

More details about Triom: Combine, Merge Orders

Product description

Merging orders can help save money by reducing shipping fees, and improve customer experience by simplifying tracking and management of purchases. The Order Merger tool enables this by allowing the merging of multiple orders into one, with the added feature of potential shipping cost refunds.

AI summary

The app is designed to merge multiple Shopify orders into a single order, primarily to reduce shipping costs and streamline fulfillment. It offers both automatic and manual merging options, with a free tier allowing limited monthly merges. Key strengths include responsive customer support, ease of use for basic merging, and compatibility with post-purchase upsells. However, significant weaknesses involve technical flaws, such as order duplication, inaccurate revenue reporting, and inventory mismanagement, which can lead to financial losses. Some users report issues with fulfillment statuses, incorrect tax documentation, and unresponsive support during critical problems. While the app is praised for its core functionality and support in many cases, its reliability varies, particularly for high-volume stores or those requiring precise financial tracking. The app may not be suitable for businesses needing flawless backend integration or automated reporting accuracy.

Support

For any questions, concerns, or assistance with Triom: Combine, Merge Orders, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, Triom: Combine, Merge Orders offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.

Language support

Details of the Triom: Combine, Merge Orders are available in various languages on the Shopify app store, including English.

Triom: Combine, Merge Orders support information in a nutshell
Support emailcare@ordermerger.com
Contact number(s)Not available
FAQ pageFAQ details
Privacy policyPrivacy details
Language supportEnglish
Integration

The list of top Shopify apps, features or software tools that Triom: Combine, Merge Orders seamlessly integrates with are given below.

CheckoutCustomer accountsShopify FlowShopify AdminShipStationUpsell Assistant
Developer
NameTriom
ProfileSee all apps by Triom
WebsiteView developer profile
AddressIzhak Graziani 8, Tel Aviv, 6713354

Installation

How to install Triom: Combine, Merge Orders on your Shopify store

1

Send your details

Your name, email and store domain go straight to the Triom team.

2

The developer gets in touch

Triom contacts you directly to arrange setup for your store.

3

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Customer reviews

4.5
★★★★★
75 total reviews
565
40
32
22
16

Triom: Combine, Merge Orders has an overall rating of 4.5 stars from a total of 75 reviews on the Shopify app store. Of these, 65 (86.7%) are positive, 2 (2.7%) are neutral, and 8 (10.7%) are negative*.

*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.

★★★★★Slot Car Cornerfrom United States · 10 September 2026

We tried another order merger app that caused more problems for us than it solved. After doing more research, we found the Order Merger app which met all of our requirements (and then some). We scheduled an onboarding call with Tom who carefully listened to our requirements and then assisted us to configure the Order Merger app to meet all of our needs. Tom did a great job explaining the various features and configuration options in the Order Merger app and the customer order editing option as well. Customer service like this is refreshing to say the least. Thank you very much Tom.

★★★★★Run it Back Fbfrom United States · 29 August 2026

Super helpful app w/ great customer support! Order editing is a game-changer, definitely recommend checking it out!

★★★★★SwimZip® UPF 50+ Sun Protective Swimwear & UV Zipper Rash Guardsfrom United States · 8 July 2026

Works great! Saves us shipping to the same address multiple times in a day. And the customer support is excellent.

★★★★★Icicle Boutiquefrom United Kingdom · 28 April 2026

We have been desperate for an app to alleviate the manual, time consuming, error prone, pressure of merging orders. We looked at other apps, but they didn't fit at all with our method of operating. We are so relieved to have found this application, and had the pleasure of dealing with Tom of Triom, whom made various amazing changes to the processes for us to suit our needs. We have saved time, reduced our staff labour cost, simplified our internal processed, reduced printing costs, automated Customer messages, and subsequently improved our Customer experience. We highly recommend this app. It's been a highly significant improvement for our unique and growing business.

★★★★★joey FeldMAN artfrom United States · 21 April 2026

straight to the point, spoke clearly and answered all my questions with a great screen share tutorial/set up. this app is exactly what i was looking for and Tom showed me how to maximize its full use. very satisfied client

Install in your Shopify store We pass your name, email and store domain to the Triom team so they can help install and configure the app on your store.

Performance on the App Store

Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.

Category rank
#2
merge orders
Total reviews
75
No change vs 30 days ago
Average rating
4.5 ★
0.00 vs 30 days ago
Top market
US
66.4% of installs

Category & keyword rankings

Position and market share today

Keywordmerge orders#25.9% ▼4.0
KeywordMerging#61.1% ▼22.3
KeywordRe-orders#110.0% ▼1.1
Keywordmerge customers#130.1% ▼1.5

Reviews trend

Cumulative reviews · last 6 months

72 → 75 reviews · rating steady at 4.5★
Ranks #2 in 1 of 10 App Store groups tracked.Open full charts →

Triom: Combine, Merge Orders FAQs

How do I install the Triom: Combine, Merge Orders Shopify app?
To install Triom: Combine, Merge Orders on your Shopify store, click on the Triom: Combine, Merge Orders installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Triom: Combine, Merge Orders on your Shopify store, then contact us now.
What are the key features of Triom: Combine, Merge Orders?

The key features offered by Triom: Combine, Merge Orders to Shopify store owners are:

  • Automatic merge - merge orders on autopilot based on your criteria
  • Merge suggestions - identify same-destination orders ready to merge
  • Customer self-editing - change address, items, quantities, or cancel
  • Conditional editing rules with per-order window and action overrides
  • Restrict edits by sales channel, location, order tags, or product tags
Does Triom: Combine, Merge Orders integrate with other Shopify apps or tools?

Yes, Triom: Combine, Merge Orders seamlessly integrates with other Shopify apps or tools, such as Auto Merge - easily combine orders based on set standards., Inform customers through email when their orders are combined., Action orders - attach tags or notes to combined and initial orders..

Is there a free trial available for Triom: Combine, Merge Orders?

Yes, Triom: Combine, Merge Orders offers a 7-day free trial on all its paid plans.

What are the pricing plans for Triom: Combine, Merge Orders?

The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $9.99/month, $39.99/month, $79.99/month, and come with a 7-day free trial period.

How does billing work for Triom: Combine, Merge Orders?

Triom: Combine, Merge Orders uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.

Can I cancel or upgrade my subscription plan at any time?

Yes, Triom: Combine, Merge Orders allows its subscribers to cancel or upgrade their subscription plan at any time.

Does Triom: Combine, Merge Orders offer customer support?

Yes, Triom: Combine, Merge Orders offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, Triom: Combine, Merge Orders offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

Is Triom: Combine, Merge Orders compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.

Alternatives

Order Editing.app & UpsellBuilt for Shopify
by Retail Force

Free
★ 5.0 (32)
Order Merging ‑ Combine OrdersBuilt for Shopify
by Order Merging

Free
★ 4.3 (9)
Rocketly: Auto Merge Orders
by Rocketly 🚀

Free
★ 5.0 (3)

Most popular

Most popular Shopify apps on the market

Install in your Shopify store We pass your name, email and store domain to the Triom team so they can help install and configure the app on your store.

.myshopify.com
4.5★★★★★75 reviews · 86.7% positive

Writing reviews on ShopDigest is coming soon.

  • SC
    Slot Car CornerUnited States · 10 Sep 2026
    ★★★★★

    We tried another order merger app that caused more problems for us than it solved. After doing more research, we found the Order Merger app which met all of our requirements (and then some). We scheduled an onboarding call with Tom who carefully listened to our requirements and then assisted us to configure the Order Merger app to meet all of our needs. Tom did a great job explaining the various features and configuration options in the Order Merger app and the customer order editing option as well. Customer service like this is refreshing to say the least. Thank you very much Tom.

  • RI
    Run it Back FbUnited States · 29 Aug 2026
    ★★★★★

    Super helpful app w/ great customer support! Order editing is a game-changer, definitely recommend checking it out!

  • SU
    SwimZip® UPF 50+ Sun Protective Swimwear & UV Zipper Rash GuardsUnited States · 8 Jul 2026
    ★★★★★

    Works great! Saves us shipping to the same address multiple times in a day. And the customer support is excellent.

  • IB
    Icicle BoutiqueUnited Kingdom · 28 Apr 2026
    ★★★★★

    We have been desperate for an app to alleviate the manual, time consuming, error prone, pressure of merging orders. We looked at other apps, but they didn't fit at all with our method of operating. We are so relieved to have found this application, and had the pleasure of dealing with Tom of Triom, whom made various amazing changes to the processes for us to suit our needs. We have saved time, reduced our staff labour cost, simplified our internal processed, reduced printing costs, automated Customer messages, and subsequently improved our Customer experience. We highly recommend this app. It's been a highly significant improvement for our unique and growing business.

    TR
    TriomDeveloper5 May 2026

    Thank you for taking the time to write such a thoughtful review! It was a real pleasure working through the customizations with you, and it's genuinely rewarding to hear about the impact across your operations, costs, and customer experience. I'm always here if anything comes up.Tom

  • JF
    joey FeldMAN artUnited States · 21 Apr 2026
    ★★★★★

    straight to the point, spoke clearly and answered all my questions with a great screen share tutorial/set up. this app is exactly what i was looking for and Tom showed me how to maximize its full use. very satisfied client

    TR
    TriomDeveloper5 May 2026

    Thanks for the kind words! Really glad the walkthrough was useful and that the app fits what you were looking for. Always around if you need anything else.Tom

  • GC
    Groovy CollectablesAustralia · 8 Apr 2026
    ★★★★★

    Amazing! Tom helped with everything I had issues with. Absolute Legend <3

    TR
    TriomDeveloper12 Apr 2026

    Thank you, this made my day! Happy I could help get everything sorted. That's what we're here for. If anything else comes up, don't hesitate to reach out! :)

  • LW
    Love WellnessUnited States · 2 Apr 2026
    ★★★★★

    This is the most solid merger platform I’ve tested so far. Orders have been smooth, with no issues or hiccups.

    TR
    TriomDeveloper12 Apr 2026

    Thank you so much! Really glad to hear things have been running smoothly. That's exactly what the app is built for. If you ever need anything, don't hesitate to reach out!

  • DB
    Dollar BoxUnited States · 12 Mar 2026
    ★★★★★

    Easily the best order merging app that I've used. I have been using TrioM for a few years now and it has saved me hundred of hours of manual work. Support has always been great with very quick responses and solutions to any questions I may have. It seems that they are constantly making improvements to the app as well. Couldn't be happier with my experience with them.

    TR
    TriomDeveloper30 Mar 2026

    Thank you so much for this review! It truly means the world to us. We're glad the support experience has lived up to expectations, and yes, we're always working on improvements, so there's more good stuff coming. Grateful to have you as a long-time customer!

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