Ordertracker ‑ Track & Upsell Shopify App by VNA DIGITAL LTD

With Order Tracker, you get a page to track orders, a button to look up order status, and notifications about order status. Increase Sales, Monitor Order, Trace Order, Search Order, Order Tracker

4.6 61 reviewsFreePaid from $9/month

Install in your Shopify store We pass your name, email and store domain to the VNA DIGITAL LTD team so they can help install and configure the app on your store.

.myshopify.com

Pros and cons

Pros and cons of Ordertracker ‑ Track & Upsell

Pros
  • Ease of Use: The app is frequently praised for its intuitive interface and straightforward setup.
  • Customer Support: Many users highlight responsive and helpful support, with specific mentions of positive interactions.
  • Customization: The app offers extensive customization options for tracking pages and notifications.
  • Real-Time Tracking: Users appreciate the accurate, real-time updates on order statuses.
Cons
  • Carrier Confusion: Occasional errors in carrier identification without manual correction options.
  • Credit System Issues: A few users experienced discrepancies in credit usage reporting.

Screenshots

Ordertracker ‑ Track & Upsell Shopify app screenshot 1
Ordertracker ‑ Track & Upsell Shopify app screenshot 2
Ordertracker ‑ Track & Upsell Shopify app screenshot 3

About the app

Increase Sales, Monitor Order, Trace Order, Search Order, Order Tracker

  • Order Management: Page for tracking orders, button for order tracking, order search and status updates.
  • Parcel Tracking: Automatic hiding of order status when customers track packages from China.
  • Order Tracking: Monitor your order from more than 1200 couriers that offer tracking and tracing.

Install in your Shopify store We pass your name, email and store domain to the VNA DIGITAL LTD team so they can help install and configure the app on your store.

Keywords

order tracking Shopify appstrack order button Shopify appsorder status notifications Shopify appsparcel tracking Shopify appsChina order masking Shopify appscourier tracking Shopify appsorder lookup Shopify appsupsell tracking Shopify appsautomatic order tracking Shopify appsorder status Shopify appstrack and trace Shopify appsorder tracking page Shopify appsmaximize earnings Shopify appsorder notifications Shopify appsShopify tracking apps

Key features

  • Fully customizable order tracking page enhances brand consistency.
  • Universal order lookup works with any courier for seamless tracking.
  • Masks Chinese parcel tracking details with generic, user-friendly phrases.

Pricing

Ordertracker ‑ Track & Upsell pricing plans

Free
$0 /month
  • 25 orders per month
  • Fully customizable branded tracking page
  • Automated email notifications
  • Chinese carriers masked
  • Product upsells on your tracking page
Essential
$9 /month
  • 250 orders tracked per month
Pro
$29 /month
  • 1000 orders per month
Business
$99 /month
  • 5000 orders per month

Not sure which plan to pick? Discuss Free or Essential plans with us, learn about custom pricing, or get a demo.

Here’s an overview of Ordertracker ‑ Track & Upsell costs for each of the plan(s)

The app has 4 pricing plans: 1 free and 3 paid. The free plan offered by Ordertracker ‑ Track & Upsell is Free. The paid plans offered by Ordertracker ‑ Track & Upsell are Essential, Pro, Business.

The details of the plans are outlined below.

  • Free: this plan is free forever, incurring no subscription costs. It offers a wide range of features like 25 orders per month, Fully customizable branded tracking page, Automated email notifications, Chinese carriers masked, Product upsells on your tracking page, Delivery analytics and incident reports, Automatic tracking history translation, 1,200+ carriers supported worldwide.
  • Essential: the Essential plan costs $9 and comes with a 2-day free trial period. The plan offers a host of features, including 250 orders tracked per month.
  • Pro: the Pro plan costs $29 and comes with a 2-day free trial period. The plan offers a host of features, including 1000 orders per month.
  • Business: the Business plan costs $99 and comes with a 2-day free trial period. The plan offers a host of features, including 5000 orders per month.

Ordertracker ‑ Track & Upsell price summary

Pricing summaryFree plan available. Free trial available.
Total pricing plan(s)4
Number of free plan(s)1
Number of paid plan(s)3
Cost of paid plan(s)$9, $29, $99
Free trial availableYes, for 2 day(s)

For further information regarding Ordertracker ‑ Track & Upsell pricing plans, see the official website.

Install in your Shopify store We pass your name, email and store domain to the VNA DIGITAL LTD team so they can help install and configure the app on your store.

Comparison

Top Ordertracker ‑ Track & Upsell alternatives — detailed comparison

The table below highlights the crucial differences between Ordertracker ‑ Track & Upsell and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps
Dash Logistics TrackingInstall
BizSync ‑ Status TrackerInstall
Add app
General information
Ratings4.4 ★ (57 reviews)N/AN/A
Developed byVNA DIGITAL LTDDropshipNycnopStation
Launch date13 September 202216 July 202124 July 2023
PricingFree, $9/month, $29/month, $99/month$9/month, $19/month, $39/monthFree
ObjectiveIncrease Sales, Monitor Order, Trace Order, Search Order, Order TrackerMake managing logistics consulting easier.—
CategoriesOrder tracking, Storefronts - OtherOrder tracking, Storefronts - OtherOrder tracking, Storefronts - Other
Key features & highlights
PurposeWith Order Tracker, you get a page to track orders, a button to look up order status, and notifications about order status.—Improve your brand image with personalized status labels.
Features list
  • Fully customizable order tracking page enhances brand consistency.
  • Universal order lookup works with any courier for seamless tracking.
  • Masks Chinese parcel tracking details with generic, user-friendly phrases.
  • Buyers can track packages independently using a dedicated tracking page.
  • Supports all Shopify-integrated shipping carriers for seamless tracking.
  • Real-time notifications alert sellers about shipment exceptions or delays.
  • Create custom statuses for products, customers, and orders to fit business needs.
  • Enhance brand identity with personalized order status labels.
  • Improve customer communication through tailored order updates.
Highlights—
  • (0 Reviews)
  • (0 Reviews)
User reviews and ratings
Recommended90.2%0.0%0.0%
Pros
  • The app is frequently praised for its intuitive interface and straightforward setup.
  • Many users highlight responsive and helpful support, with specific mentions of positive interactions.
  • The app offers extensive customization options for tracking pages and notifications.
  • Users appreciate the accurate, real-time updates on order statuses.
  • Seamless integration with Shopify and other platforms is a recurring positive theme.
  • The professional appearance of branded tracking pages enhances customer trust.
  • The app supports a wide range of shipping carriers, beneficial for global operations.
  • The upsell functionality is noted as a valuable tool for increasing sales.
  • Many users report fewer customer queries about order statuses.
  • The app is considered affordable compared to similar tracking solutions.
——
Cons
  • Occasional errors in carrier identification without manual correction options.
  • A few users experienced discrepancies in credit usage reporting.
  • Some orders incorrectly marked as pending or showing incorrect carrier details.
  • Auto-translation features do not cover all languages.
——
Pricing and plans
Total pricing plans430
Free planAvailableNot availableNot available
Free trialYes, for 2 day(s)NoNo
Technical information
Rating4.4 ★N/AN/A
Total reviews61N/AN/A
Launch date13 September 202216 July 202124 July 2023

More details about Ordertracker ‑ Track & Upsell

Product description

Order Tracker offers a customizable order tracking page for your store, with a button on the order status page. It allows universal courier tracking, interprets foreign parcels activities, and provides insight into your delivery times using analytics from over 1200 couriers.

AI summary

The app is a Shopify order tracking solution that provides real-time updates, branded tracking pages, and seamless integration with multiple carriers, enhancing customer transparency and reducing order status inquiries. Its strengths include a user-friendly interface, customizable tracking pages, and an upsell feature to boost revenue. The app simplifies complex tracking details, particularly for international shipments, and supports a wide range of carriers, making it suitable for global stores. However, limitations include occasional carrier misidentification without manual correction options, delayed tracking updates, and inconsistent support responsiveness. Some users note slow loading times and restricted language support for auto-translation. Despite these issues, the app is widely regarded as efficient, reliable, and valuable for improving customer trust and operational efficiency.

Support

For any questions, concerns, or assistance with Ordertracker ‑ Track & Upsell, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, Ordertracker ‑ Track & Upsell offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.

Language support

Details of the Ordertracker ‑ Track & Upsell are available in various languages on the Shopify app store, including English, German, French, Portuguese (Brazil), Italian, Spanish, Turkish, Dutch, Polish, Chinese (Simplified), Chinese (Traditional), Japanese, and Korean.

Ordertracker ‑ Track & Upsell support information in a nutshell
Support emailinfo@ordertracker.com
Contact number(s)Not available
FAQ pageFAQ details
Privacy policyPrivacy details
Language supportEnglish, German, French, Portuguese (Brazil), Italian, Spanish, Turkish, Dutch, Polish, Chinese (Simplified), Chinese (Traditional), Japanese, and Korean
Integration

The list of top Shopify apps, features or software tools that Ordertracker ‑ Track & Upsell seamlessly integrates with are given below.

Shopify Admin
Developer
NameVNA DIGITAL LTD
ProfileSee all apps by VNA DIGITAL LTD
WebsiteView developer profile
AddressUlitsa vladayska 67, SOFIA, 1606

Installation

How to install Ordertracker ‑ Track & Upsell on your Shopify store

1

Send your details

Your name, email and store domain go straight to the VNA DIGITAL LTD team.

2

The developer gets in touch

VNA DIGITAL LTD contacts you directly to arrange setup for your store.

3

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Customer reviews

4.6
★★★★★
61 total reviews
552
43
30
20
16

Ordertracker ‑ Track & Upsell has an overall rating of 4.6 stars from a total of 61 reviews on the Shopify app store. Of these, 55 (90.2%) are positive, 0 (0.0%) are neutral, and 6 (9.8%) are negative*.

*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.

★★★★★BMBMWORKSfrom Lithuania · 22 October 2026

Incredible support. They contacted on their own and offered custom solution for my specific issue for no additional cost. They implemented it immediately. Communication and execution extremely fast.

★★★★★embracekfrom Thailand · 25 September 2026

The support team is really nice and always helpful when checking and responding to any issues we encounter. Great app!

★★★★★Zevaraatfrom Canada · 29 July 2026

Amazing app for exactly what i needed and it is very simple to setup and track orders. Love this app!

★★★★★Natumierefrom United States · 22 July 2026

This is a very useful app; I use it every day for my trades.

★★★★★Kora Jewelryfrom Australia · 19 March 2026

Works well and consistently for tracking orders. Ui integrates well into existing store theme and colour schemes

Install in your Shopify store We pass your name, email and store domain to the VNA DIGITAL LTD team so they can help install and configure the app on your store.

Performance on the App Store

Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.

Category rank
#4
order tracking page
Total reviews
61
▲ 5 vs 30 days ago
Average rating
4.6 ★
▼ 0.03 vs 30 days ago
Top market
BR
22.4% of installs · ▼ 0.56%

Category & keyword rankings

Position and market share today

Keywordorder tracking page#45.3% ▲5.3
KeywordTracking pages#80.1% ▲0.1
Keywordorder tracking#90.0% ▲0.0
Keywordtracking#90.0% ▲0.0

Reviews trend

Cumulative reviews · last 6 months

48 → 61 reviews · rating 4.6★ (−0.03)
Ranks #4 in 1 of 10 App Store groups tracked.Open full charts →

Ordertracker ‑ Track & Upsell FAQs

How do I install the Ordertracker ‑ Track & Upsell Shopify app?
To install Ordertracker ‑ Track & Upsell on your Shopify store, click on the Ordertracker ‑ Track & Upsell installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Ordertracker ‑ Track & Upsell on your Shopify store, then contact us now.
What are the key features of Ordertracker ‑ Track & Upsell?

The key features offered by Ordertracker ‑ Track & Upsell to Shopify store owners are:

  • Branded tracking page where customers can track their orders on your store.
  • Automatic email notifications to keep customers informed from order to delivery.
  • Chinese carriers and tracking events replaced with clean generic phrases.
  • Built-in upsells on the tracking page to generate extra revenue.
  • Centralized dashboard with delivery analytics and incident reports.
Does Ordertracker ‑ Track & Upsell integrate with other Shopify apps or tools?

Yes, Ordertracker ‑ Track & Upsell seamlessly integrates with other Shopify apps or tools, such as Page for tracking orders, button for order tracking, order search and status updates., Automatic hiding of order status when customers track packages from China., Monitor your order from more than 1200 couriers that offer tracking and tracing..

Is there a free trial available for Ordertracker ‑ Track & Upsell?

Yes, Ordertracker ‑ Track & Upsell offers a 2-day free trial on all its paid plans.

What are the pricing plans for Ordertracker ‑ Track & Upsell?

The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $9/month, $29/month, $99/month, and come with a 2-day free trial period.

How does billing work for Ordertracker ‑ Track & Upsell?

Ordertracker ‑ Track & Upsell uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.

Can I cancel or upgrade my subscription plan at any time?

Yes, Ordertracker ‑ Track & Upsell allows its subscribers to cancel or upgrade their subscription plan at any time.

Does Ordertracker ‑ Track & Upsell offer customer support?

Yes, Ordertracker ‑ Track & Upsell offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, Ordertracker ‑ Track & Upsell offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

Is Ordertracker ‑ Track & Upsell compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.

Dash Logistics Tracking
by DropshipNyc

Make managing logistics consulting easier.

From $9/mo
★ 0.0 (0)
BizSync ‑ Status Tracker
by nopStation

Improve your brand image with personalized status labels.

Free
★ 0.0 (0)
Tracking Plug
by Shoplugs

Add a page to your store where customers can track their orders.

From $6.97/mo · 3d trial
★ 0.0 (0)

Most popular

Most popular Shopify apps on the market

Install in your Shopify store We pass your name, email and store domain to the VNA DIGITAL LTD team so they can help install and configure the app on your store.

.myshopify.com
4.6★★★★★61 reviews · 90.2% positive

Writing reviews on ShopDigest is coming soon.

  • BM
    BMBMWORKSLithuania · 22 Oct 2026
    ★★★★★

    Incredible support. They contacted on their own and offered custom solution for my specific issue for no additional cost. They implemented it immediately. Communication and execution extremely fast.

    VD
    VNA DIGITAL LTDDeveloper24 Oct 2026

    Thank you for your kind words.

  • EM
    embracekThailand · 25 Sep 2026
    ★★★★★

    The support team is really nice and always helpful when checking and responding to any issues we encounter. Great app!

    VD
    VNA DIGITAL LTDDeveloper26 Sep 2026

    Thank you, that's nice to hear!

  • ZE
    ZevaraatCanada · 29 Jul 2026
    ★★★★★

    Amazing app for exactly what i needed and it is very simple to setup and track orders. Love this app!

    VD
    VNA DIGITAL LTDDeveloper30 Jul 2026

    Thank you for your review!

  • NA
    NatumiereUnited States · 22 Jul 2026
    ★★★★★

    This is a very useful app; I use it every day for my trades.

    VD
    VNA DIGITAL LTDDeveloper24 Jul 2026

    Thanks for the review!

  • KJ
    Kora JewelryAustralia · 19 Mar 2026
    ★★★★★

    Works well and consistently for tracking orders. Ui integrates well into existing store theme and colour schemes

    VD
    VNA DIGITAL LTDDeveloper24 Jul 2026

    Thanks for the review!

  • AF
    A Fazenda DecorBrazil · 12 Mar 2025
    ★★★★★

    App muito bom! Está me ajudando demais em questão de pedidos de clientes e etc. Recomendo muitooo!!

    VD
    VNA DIGITAL LTDDeveloper24 Jul 2026

    Muito obrigado pela recomendação! Que bom saber que está ajudando com os pedidos. Qualquer coisa, é só chamar.

  • ET
    Estilo TropicalColombia · 26 Feb 2025
    ★★★★★

    O app é ótimo e tem muitas funcionalidades, além de melhorar a experiência do cliente também ajuda muito no controle de pedidos. Recomendo!

    VD
    VNA DIGITAL LTDDeveloper24 Jul 2026

    Obrigado pela recomendação! Estamos por aqui para o que precisar.

  • WP
    World Paint by NumbersBelgium · 14 Feb 2025
    ★★★★★

    Very good app! the support team is amazing and the app helps me a lot with my customers. I do recommend it

About ShopDigest

The Shopify ecosystem, shown through the work

ShopDigest is an independent directory of Shopify work. Developers, agencies and experts publish the projects they’ve actually shipped — migrations, rebuilds, custom apps, headless storefronts — with the results attached.

For merchants, that means judging a partner on evidence instead of a sales page: browse real builds in your category and budget, then reach out directly. For builders, it means one profile that keeps working after the project ships.

No commissions, no pay-to-rank placements. The best work rises because people save and follow it.

More about ShopDigest
About ShopDigest

Show the work.
Win the work.

A portfolio directory for the Shopify ecosystem — builders publish, merchants browse, nobody buys a better position.

More about ShopDigest