by Joy Loyalty Program & Rewards
Rewards, Points from Loyalty & Rewards Programs, Referrals
Free plan · From $29/mo · 14d trial
Otter Loyalty & Rewards Shopify App by Okapya Software Solutions Inc.
Increase earnings by using a points and gift cards-based loyalty and referral scheme. Free Items | VIP Levels | Points & Rewards System
4.6 22 reviewsFreePaid from $15/month
Pros and cons
Pros and cons of Otter Loyalty & Rewards
Pros
- Flexible Rewards System: The app offers a scalable and adaptable rewards program that meets diverse business needs.
- Effective Customer Retention: Significant improvements in repeat purchases and customer engagement.
- User-Friendly Dashboard: Intuitive navigation and clean UI enhance the user experience.
- Responsive Customer Support: Quick and helpful assistance from the support team, often highlighted as outstanding.
Cons
- System Downtime: Occasional outages affecting usability, with delayed resolution in some cases.
- Limited Contact Options: Lack of alternative support channels beyond WhatsApp, causing accessibility issues.
Screenshots
About the app
Free Items | VIP Levels | Points & Rewards System
- Gift Card Management: Customers can send and schedule gift cards, and set reminders for them.
- Brand Customization: Personalize the reward platform and emails to match your brand.
- Guest Loyalty Program: Let guest shoppers earn and use points to promote repeat buying.
- Customer Engagement: Reminders to customers about their points and referral link to increase engagement.
- Corporate Gifting: Bulk gift cards for business gifts, employee rewards, and transfer needs.
Keywords
VIP tiers loyalty Shopify appscustomer rewards program Shopify appspoints system Shopify appsrepeat purchases Shopify appsloyalty rewards Shopify appsgift cards Shopify appscustomizable rewards Shopify appsbranded loyalty Shopify appsautomatic points Shopify appsreferral rewards Shopify appsexclusive offers Shopify appsretention boost Shopify appscustomer engagement Shopify appsbulk gift cards Shopify appscorporate gifts Shopify appsemployee recognition Shopify appsmigration rewards Shopify apps
Key features
- Send, schedule, and set reminders for gift cards effortlessly.
- Customize rewards panels and emails to reflect your brand identity.
- Guest shoppers can earn and redeem points for repeat purchases.
Pricing
Otter Loyalty & Rewards pricing plans
Starter Plan
$0 /month
- Points
- Referrals
- VIP tiers
- Membership
- Bonus events
Scaler Plan
$15 /month
- Points expiration
- Rewards expiration
- Points on product page
- Nudges & reminders
- Integrations
Not sure which plan to pick? Discuss Starter Plan or Scaler Plan plans with us, learn about custom pricing, or get a demo.
Here’s an overview of Otter Loyalty & Rewards costs for each of the plan(s)
The app has 2 pricing plans: 1 free and 1 paid. The free plan offered by Otter Loyalty & Rewards is Starter Plan. The paid plan offered by Otter Loyalty & Rewards is Scaler Plan.
The details of the plans are outlined below.
- Starter Plan: this plan is free forever, incurring no subscription costs. It offers a wide range of features like Points, Referrals, VIP tiers, Membership, Bonus events, Custom loyalty page, Automated emails, All features are unlocked.
- Scaler Plan: the Scaler Plan plan costs $15 and has no free trial period. The plan offers a host of features, including Points expiration, Rewards expiration, Points on product page, Nudges & reminders, Integrations, Reports, Live chat, All features are unlocked.
Otter Loyalty & Rewards price summary
| Pricing summary | Free to install |
| Total pricing plan(s) | 2 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 1 |
| Cost of paid plan(s) | $15 |
| Free trial available | No |
For further information regarding Otter Loyalty & Rewards pricing plans, see the official website.
Comparison
Top Otter Loyalty & Rewards alternatives — detailed comparison
The table below highlights the crucial differences between Otter Loyalty & Rewards and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 4.6 ★ (22 reviews) | 4.9 ★ (1,790 reviews) | 5.0 ★ (491 reviews) | |
| Developed by | Okapya Software Solutions Inc. | Joy Loyalty Program & Rewards | Essential Apps | |
| Launch date | 12 July 2021 | 28 June 2021 | 25 November 2024 | |
| Pricing | Free, $15/month | Free, $29/month, $129/month, $499/month | Free, $10/month, $24/month, $79/month | |
| Objective | Free Items | VIP Levels | Points & Rewards System | Rewards, Points from Loyalty & Rewards Programs, Referrals | — | |
| Categories | Loyalty and rewards, Discounts | Loyalty and rewards, Discounts | Loyalty and rewards, Discounts | |
| Key features & highlights | ||||
| Purpose | Increase earnings by using a points and gift cards-based loyalty and referral scheme. | Loyalty & Referral Program: Free orders! Easy setup with no coding! Round-the-clock support from our team! | Grow repeat purchases with a loyalty rewards program: points, store credit cashback, VIP tiers, POS | |
| Features list |
|
|
| |
| Highlights | — | — |
| |
| User reviews and ratings | ||||
| Recommended | 90.9% | 98.3% | 99.8% | |
| Pros |
|
|
| |
| Cons |
|
|
| |
| Pricing and plans | ||||
| Total pricing plans | 2 | 4 | 4 | |
| Free plan | Available | Available | Available | |
| Free trial | No | Yes, for 14 day(s) | Yes, for 14 day(s) | |
| Technical information | ||||
| Rating | 4.6 ★ | 4.9 ★ | 5.0 ★ | |
| Total reviews | 22 | 1,792 | 499 | |
| Launch date | 12 July 2021 | 28 June 2021 | 25 November 2024 | |
More details about Otter Loyalty & Rewards
Product description
Super Assistant is a leading gift card and store credit platform for eCommerce brands, providing advanced solutions like gift card sales, store credit management, rewards, and loyalty programs. It offers an omnichannel solution with Shopify POS integration, and aims to boost customer retention by giving rewards as understandable store credit incentives over points.
AI summary
The app is a Shopify loyalty and rewards program solution designed to enhance customer retention, increase average order value, and drive repeat purchases through features like tier-based rewards, automated discount codes, and referral incentives. Its strengths include a flexible and scalable system with a user-friendly interface, robust customization options, and seamless integration with Shopify. The app offers a cost-effective pricing structure, including a free plan with comprehensive features, making it accessible for businesses of varying sizes. Customer support is frequently highlighted as responsive and helpful, often providing personalized assistance for setup and troubleshooting. However, some limitations include occasional system instability, such as downtime or technical glitches affecting specific stores, and limited communication channels for urgent support outside of WhatsApp. Despite these issues, the app is widely regarded as a powerful and affordable alternative to more expensive loyalty programs, particularly for small to medium-sized businesses seeking to implement or migrate a rewards system efficiently.
Support
For any questions, concerns, or assistance with Otter Loyalty & Rewards, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected].
Language support
Details of the Otter Loyalty & Rewards are available in various languages on the Shopify app store, including English.
Otter Loyalty & Rewards support information in a nutshell
| Support email | support |
| Contact number(s) | Not available |
| FAQ page | Not available |
| Privacy policy | Privacy details |
| Language support | English |
Integration
The list of top Shopify apps, features or software tools that Otter Loyalty & Rewards seamlessly integrates with are given below.
Shopify AdminJudge.MeKlaviyo
Developer
| Name | Okapya Software Solutions Inc. |
| Website | View developer profile |
| Address | 1200, boul. St-Martin O., suite 130, Laval, QC, H7S 2E4 |
Installation
How to install Otter Loyalty & Rewards on your Shopify store
1
Send your details
Your name, email and store domain go straight to the Okapya Software Solutions Inc. team.
2
The developer gets in touch
Okapya Software Solutions Inc. contacts you directly to arrange setup for your store.
3
Install at your own pace
Perfect your store’s functionality without the pressure to move on until you’re ready.
Customer reviews
4.6
★★★★★
22 total reviews
Otter Loyalty & Rewards has an overall rating of 4.6 stars from a total of 22 reviews on the Shopify app store. Of these, 20 (90.9%) are positive, 0 (0.0%) are neutral, and 2 (9.1%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
★★★★★Causeway Mowerfrom United States · 16 May 2025
We are growing store, and this app has helped us scale our rewards system effortlessly. Super impressed with the flexibility.
★★★★★My Storefrom United States · 18 April 2025
Tier-based rewards to automatic discount codes, everything works smoothly. The UI is also clean and easy to use.
★★★★★Husnain Organic Storefrom Brazil · 18 October 2024
I recently took over managing the app on our website, and one of our customers encountered an issue redeeming her rewards points. I contacted the Super Rewards Team for assistance, and Paresh responded promptly. He provided clear guidance on how to embed the app directly into our Shopify theme, rather than using the widget, which resolved the problem quickly.
★★★★★Mr Circuit Technologyfrom United States · 10 July 2024
So far so good. Seems quite clear and in depth, so looking forward to implementing it into my store.Had a few questions to ask and a lovely member Paresh helped in swift time. Straight to the point and polite!
★★★★★KKC Supply Co, LLCfrom United States · 3 July 2024
Edit:The app is working well now. The developers have been in communication with me to fix all the bugs. I am happy with the app at this time. This app isn’t consistent. My customers are constantly asking me why they don’t have their points. I’ll email the company and get NO HELP OR ANSWERS. I want to switch to a new points program and to do so I need to spend the $99 to export my customers, but have to wait until the free trial is up to do so, no way to expedite the process. The company emails me back about a meeting but when I email questions, again, no response. I have customers with no points still and can’t find out why. Do yourself a favor and do not get this points program!
Performance on the App Store
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Category rank
#44
smile rewards and loyalty
Total reviews
22
No change vs 30 days ago
Average rating
4.6 ★
0.00 vs 30 days ago
Top market
US
48.0% of installs
Category & keyword rankings
Position and market share today
| Keywordsmile rewards and loyalty | #44 | — |
| Keywordreferral program | #54 | — |
| KeywordVIP tiers | #59 | — |
| Keywordloyalty program | #62 | — |
Reviews trend
Cumulative reviews · last 6 months
22 → 22 reviews · rating steady at 4.6★
Ranks #44 in 1 of 5 App Store groups tracked.Open full charts →
Otter Loyalty & Rewards FAQs
How do I install the Otter Loyalty & Rewards Shopify app?
To install Otter Loyalty & Rewards on your Shopify store, click on the Otter Loyalty & Rewards installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Otter Loyalty & Rewards on your Shopify store, then contact us now.
What are the key features of Otter Loyalty & Rewards?
The key features offered by Otter Loyalty & Rewards to Shopify store owners are:
- +10 ways to earn (purchases, sign up, social media, product reviews, etc.)
- +5 types of rewards (discounts, free product, free shipping, gift cards)
- Referrals program with rewards for both
- VIP program with rewards & custom perks
- +10 languages (english, french, german, spanish, chinese & more)
Does Otter Loyalty & Rewards integrate with other Shopify apps or tools?
Yes, Otter Loyalty & Rewards seamlessly integrates with other Shopify apps or tools, such as Customers can send and schedule gift cards, and set reminders for them., Personalize the reward platform and emails to match your brand., Let guest shoppers earn and use points to promote repeat buying..
Is there a free trial available for Otter Loyalty & Rewards?
No, Otter Loyalty & Rewards does not offer any free trial.
What are the pricing plans for Otter Loyalty & Rewards?
The app has 2 pricing plans: 1 free and 1 paid. The paid plan cost $15/month and has no free trial period.
How does billing work for Otter Loyalty & Rewards?
Otter Loyalty & Rewards uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, Otter Loyalty & Rewards allows its subscribers to cancel or upgrade their subscription plan at any time.
Does Otter Loyalty & Rewards offer customer support?
Yes, Otter Loyalty & Rewards offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Is Otter Loyalty & Rewards compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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4.6★★★★★22 reviews · 90.9% positive
Writing reviews on ShopDigest is coming soon.
- CMCauseway Mower★★★★★
We are growing store, and this app has helped us scale our rewards system effortlessly. Super impressed with the flexibility.
- MSMy Store★★★★★
Tier-based rewards to automatic discount codes, everything works smoothly. The UI is also clean and easy to use.
- HOHusnain Organic Store★★★★★
I recently took over managing the app on our website, and one of our customers encountered an issue redeeming her rewards points. I contacted the Super Rewards Team for assistance, and Paresh responded promptly. He provided clear guidance on how to embed the app directly into our Shopify theme, rather than using the widget, which resolved the problem quickly.
- MCMr Circuit Technology★★★★★
So far so good. Seems quite clear and in depth, so looking forward to implementing it into my store.Had a few questions to ask and a lovely member Paresh helped in swift time. Straight to the point and polite!
- KSKKC Supply Co, LLC★★★★★
Edit:The app is working well now. The developers have been in communication with me to fix all the bugs. I am happy with the app at this time. This app isn’t consistent. My customers are constantly asking me why they don’t have their points. I’ll email the company and get NO HELP OR ANSWERS. I want to switch to a new points program and to do so I need to spend the $99 to export my customers, but have to wait until the free trial is up to do so, no way to expedite the process. The company emails me back about a meeting but when I email questions, again, no response. I have customers with no points still and can’t find out why. Do yourself a favor and do not get this points program!
- MSMy Store★★★★★
Wow! I can't stop raving about the Super Rewards & Loyalty Shopify app! It's been a game-changer for our business. Not only does it work seamlessly, but it's also incredibly user-friendly.I have to give a huge shoutout to Paresh and Uddhav from the Super Rewards tech team. Their support has been invaluable in helping us set up and optimize our loyalty program. Whenever we've had questions or needed assistance, they've been there with prompt and friendly support, guiding us every step of the way. Their expertise and dedication have truly made a difference for our business, and we couldn't be more grateful.
- BABaïmy★★★★★
Programme simple et efficace Développeur à l'écoute si besoin
- TCThe Closet Queen★★★★★
Paresh was very helpful with setting up the app on my site , really professional and I'm looking forward to working with him in the future.
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