Packlink PRO Shipping Platform Shopify App by AUCTANE S.L.U.

Get your monthly shipments faster and cheaper. eCommerce and Marketplaces Multi-Carrier Shipping Solutions

4.8 942 reviewsFreePaid from $29/month

Install in your Shopify store We pass your name, email and store domain to the AUCTANE S.L.U. team so they can help install and configure the app on your store.

.myshopify.com

Pros and cons

Pros and cons of Packlink PRO Shipping Platform

Pros
  • Excellent Customer Support: Many users highlight responsive, knowledgeable, and personalized assistance from account managers.
  • Competitive Shipping Prices: Users frequently mention cost savings compared to direct carrier rates or competitors.
  • Easy Setup and Integration: The app is praised for its straightforward installation and seamless Shopify integration.
  • User-Friendly Interface: The platform is described as intuitive, with clear dashboards and easy label generation.
Cons
  • Bugs and Technical Glitches: Users report issues like failed data saving, incorrect labels, and app crashes.
  • Limited Shopify Integration Depth: Some users need to switch to the website for full functionality, lacking seamless automation.

Screenshots

Packlink PRO Shipping Platform Shopify app screenshot 1
Packlink PRO Shipping Platform Shopify app screenshot 2
Packlink PRO Shipping Platform Shopify app screenshot 3

About the app

eCommerce and Marketplaces Multi-Carrier Shipping Solutions

  • Real-time order synchronization: Automatically sync your Shopify orders and other marketplaces instantly.
  • Carrier Discounts: Get special rates for both national and international carriers that we've pre-negotiated.
  • Light Speed Workflow: Create a personalized system to quickly select, pack, and print shipping labels.
  • Parcel Logistics Solution: Choose the service that fits your needs, organize your package's pickup and delivery.
  • Optimized Checkout Experience: Provide the best shipping options to customers when they check out.

Install in your Shopify store We pass your name, email and store domain to the AUCTANE S.L.U. team so they can help install and configure the app on your store.

Keywords

automate shipping Shopify appsmulticarrier shipping Shopify appsdiscounted shipping rates Shopify appsreal-time order sync Shopify appsorder tracking Shopify appsshipping rules Shopify appscarrier choice Shopify appsdelivery options Shopify appseCommerce shipping Shopify appsmarketplace shipping Shopify appssave on shipping Shopify appsstreamline delivery Shopify appsautomate parcel shipping Shopify appsShopify shipping solutions appstime-saving shipping Shopify apps

Key features

  • Automatically sync Shopify orders in real time for seamless shipping management.
  • Access discounted shipping rates from over 30 national and international carriers.
  • Provide real-time order tracking updates to customers for transparency.

Pricing

Packlink PRO Shipping Platform pricing plans

Free
$0 /month
  • Access our pre-negotiated shipping rates
  • Personalize shipping options at checkout
  • Unlimited monthly shipments
  • Seamless integration with Shopify
  • Smart shipping rules for easy automation
Plus
$29 /month
  • All features from the Free plan included
  • Unlock exclusive shipping rates
  • 3 shopping cart/marketplace connections
  • Branded emails
  • Ship with one of your own carrier rates

Not sure which plan to pick? Discuss Free or Plus plans with us, learn about custom pricing, or get a demo.

Here’s an overview of Packlink PRO Shipping Platform costs for each of the plan(s)

The app has 2 pricing plans: 1 free and 1 paid. The free plan offered by Packlink PRO Shipping Platform is Free. The paid plan offered by Packlink PRO Shipping Platform is Plus.

The details of the plans are outlined below.

  • Free: this plan is free forever, incurring no subscription costs. It offers a wide range of features like Access our pre-negotiated shipping rates, Personalize shipping options at checkout, Unlimited monthly shipments, Seamless integration with Shopify, Smart shipping rules for easy automation, Support local currencies, Multi-language support, Easily manage your customs documents.
  • Plus: the Plus plan costs $29 and has no free trial period. The plan offers a host of features, including All features from the Free plan included, Unlock exclusive shipping rates, 3 shopping cart/marketplace connections, Branded emails, Ship with one of your own carrier rates, Ticket & live chat support, Set up to 5 automation rules, Reduced admin fee.

Packlink PRO Shipping Platform price summary

Pricing summaryFree plan available
Total pricing plan(s)2
Number of free plan(s)1
Number of paid plan(s)1
Cost of paid plan(s)$29
Free trial availableNo

For further information regarding Packlink PRO Shipping Platform pricing plans, see the official website.

Install in your Shopify store We pass your name, email and store domain to the AUCTANE S.L.U. team so they can help install and configure the app on your store.

Comparison

Top Packlink PRO Shipping Platform alternatives — detailed comparison

The table below highlights the crucial differences between Packlink PRO Shipping Platform and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps
Add app
General information
Ratings4.8 ★ (936 reviews)4.9 ★ (1,887 reviews)4.1 ★ (109 reviews)
Developed byAUCTANE S.L.U.ZapietJOOM (app Mondial Relay)
Launch date7 April 202017 February 201526 September 2018
PricingFree, $29/month$49.99/month, $79.99/month, $179.99/month$14.90/month, $34.90/month, $79.90/month, $139.90/month
ObjectiveeCommerce and Marketplaces Multi-Carrier Shipping SolutionsScheduled orders for fast pickup, delivery, and shipping.Shipping to Pickup Points & Internationally
CategoriesShipping, Delivery and pickupDelivery and pickup, ShippingShipping, Delivery and pickup
Key features & highlights
PurposeGet your monthly shipments faster and cheaper.Offer customers the option to pick up their order in-store or have it delivered locally.Use Mondial Relay's official app to deliver your customers to a Service Point in France and Europe.
Features list
  • Automatically sync Shopify orders in real time for seamless shipping management.
  • Access discounted shipping rates from over 30 national and international carriers.
  • Provide real-time order tracking updates to customers for transparency.
  • Schedule local delivery and in-store pickup with a customizable date and time selector.
  • Define delivery zones, set rates, and limit orders by location or date.
  • Manage all pickup, delivery, and shipping orders from a single dashboard.
  • Deliver to over 45,000 pickup points across Europe.
  • Print shipping labels directly within the app.
  • Track parcels in real-time without external systems.
Highlights———
User reviews and ratings
Recommended94.9%96.6%82.1%
Pros
  • Many users highlight responsive, knowledgeable, and personalized assistance from account managers.
  • Users frequently mention cost savings compared to direct carrier rates or competitors.
  • The app is praised for its straightforward installation and seamless Shopify integration.
  • The platform is described as intuitive, with clear dashboards and easy label generation.
  • Users appreciate the automation and efficiency in managing shipments.
  • Personalized support from assigned representatives is a recurring positive theme.
  • Flexibility to choose from various shipping services is valued.
  • Many small business owners find the app ideal for their shipping needs.
  • Positive experiences with prompt troubleshooting and problem-solving.
  • Users commend the app for handling international shipments effectively.
  • Consistently praised for responsiveness, expertise, and willingness to go above and beyond to resolve issues.
  • Offers robust features for pickup, delivery, and shipping, often replacing multiple apps.
  • Clean, intuitive design with a well-organized backend for ease of use.
  • Support team frequently resolves problems in minutes or hours, minimizing downtime.
  • Adapts to complex business rules and unique requirements with tailored solutions.
  • Seamlessly works with Shopify and other tools like Order Printer Pro.
  • Generally stable with minimal disruptions when properly configured.
  • Team anticipates needs, offers follow-ups, and suggests improvements beyond immediate fixes.
  • Regularly adds new functionalities based on user feedback and business demands.
  • Provides timely assistance regardless of the user's location.
  • The app is straightforward to install and navigate, with a user-friendly interface.
  • Quick and helpful assistance from support staff, particularly noted in resolving issues efficiently.
Cons
  • Users report issues like failed data saving, incorrect labels, and app crashes.
  • Some users need to switch to the website for full functionality, lacking seamless automation.
  • Problems with inaccurate tracking information and delayed status updates.
  • Non-English speakers and users in certain regions face restricted support or service coverage.
  • Complaints about unresponsive support and unresolved insurance claims.
  • Some users report recurring glitches (e.g., scrambled delivery dates) with delayed fixes.
  • Setup can be challenging for non-tech-savvy users without guided assistance.
  • Occasional glitches tied to customer browsers, impacting checkout experiences.
  • Premium pricing noted, though often justified by features and support quality.
  • The theme "Limited Responsiveness in Rare Cases" was removed from CONS as the overwhelming sentiment in reviews highlights exceptional support, making isolated negatives non-dominant.
  • The $10/month subscription fee is considered expensive, especially for new or small businesses.
  • Multiple reports of lost packages and poor reliability in delivery service.
Pricing and plans
Total pricing plans234
Free planAvailableNot availableNot available
Free trialNoYes, for 14 day(s)Yes, for 7 day(s)
Technical information
Rating4.8 ★4.9 ★4.1 ★
Total reviews9421,904112
Launch date7 April 202017 February 201526 September 2018

More details about Packlink PRO Shipping Platform

Product description

Packlink PRO allows you to automate and streamline your shipping process from one dashboard, including importing orders, printing labels, and packing. It also gives you the ability to provide various shipping options from over 30 global carriers, such as home, same-day, and evening delivery, at pre-negotiated rates.

AI summary

PackLink Pro is a Shopify app designed to streamline shipping management by offering competitive rates across multiple carriers, simplifying label generation, and integrating with Shopify for order processing. Its strengths include ease of setup, intuitive interface, and responsive customer support, with many users highlighting personalized assistance from account managers. The app provides cost-effective shipping solutions, particularly for domestic and European shipments, and allows flexibility in carrier selection. However, limitations include inconsistent Shopify integration, requiring users to switch to PackLink’s platform for certain tasks, and occasional automation issues, such as tracking updates or customs documentation not syncing seamlessly. Some users report challenges with customer service responsiveness for problem resolution, particularly for lost or damaged shipments, and note gaps in carrier coverage for specific regions like the US or Switzerland. While praised for its value and efficiency in routine shipping, the app may struggle with complex logistics or high-volume needs, where manual intervention is still required. Overall, it is well-suited for small to mid-sized businesses seeking affordable, user-friendly shipping solutions but may require improvements in reliability and support for edge cases.

Support

For any questions, concerns, or assistance with Packlink PRO Shipping Platform, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, Packlink PRO Shipping Platform offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.

Language support

Details of the Packlink PRO Shipping Platform are available in various languages on the Shopify app store, including German, English, Spanish, French, and Italian.

Packlink PRO Shipping Platform support information in a nutshell
Support emailbusiness@packlink.com
Contact number(s)Not available
FAQ pageFAQ details
Privacy policyPrivacy details
Language supportGerman, English, Spanish, French, and Italian
Integration

The list of top Shopify apps, features or software tools that Packlink PRO Shipping Platform seamlessly integrates with are given below.

CheckoutCustomer accountsShopify AdminDHLDPDEvriRoyal MailUPSYodel
Developer
NameAUCTANE S.L.U.
ProfileSee all apps by AUCTANE S.L.U.
WebsiteView developer profile
AddressPaseo Imperial 14, CIF: B83357863, Madrid, M, 28005

Installation

How to install Packlink PRO Shipping Platform on your Shopify store

1

Send your details

Your name, email and store domain go straight to the AUCTANE S.L.U. team.

2

The developer gets in touch

AUCTANE S.L.U. contacts you directly to arrange setup for your store.

3

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Customer reviews

4.8
★★★★★
942 total reviews
5849
445
39
25
134

Packlink PRO Shipping Platform has an overall rating of 4.8 stars from a total of 942 reviews on the Shopify app store. Of these, 894 (94.9%) are positive, 9 (1.0%) are neutral, and 39 (4.1%) are negative*.

*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.

★★★★★Sunset Avenuefrom France · 6 November 2026

Mathieu m’accompagner tout au long du processus pour installer l’application et m’a expliqué tous les détails. Il a été très patient avec moi et maintenant je suis très à l’aise pour utiliser cette application. Merci encore de votre patience et de votre gentillesse!

★★★★★Maison Naorafrom France · 6 November 2026

Mathieu m’a accompagnée avec beaucoup de patience tout au long de l’installation et a pris le temps de bien tout m’expliquer. Je suis maintenant très à l’aise avec l’application. Merci encore pour sa gentillesse et sa disponibilité !

★★★★★La BAAZ ~ Brasserie Artisanale d'AvèZefrom France · 26 October 2026

Réactif, précis et professionnel, Mathieu m'a aidé à mettre les paramètres nécessaires en place pour mes ventes en ligne et en plus il conseille bien.

★★★★★Even Concept Storefrom Italy · 15 October 2026

Servizio fantastico e Valentina Colombo è sempre gentilissima e disponibile.

★★★★★Aurelia Lampsfrom Spain · 15 October 2026

Un 10 la experiencia, la llamada con Priscila me ya ayudado mucho a entender la app y la integración con Shopify.

Install in your Shopify store We pass your name, email and store domain to the AUCTANE S.L.U. team so they can help install and configure the app on your store.

Performance on the App Store

Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.

Category rank
#1
Delivery options · Proof of delivery
Total reviews
942
▲ 15 vs 30 days ago
Average rating
4.8 ★
0.00 vs 30 days ago
Top market
IT
46.1% of installs · ▼ 0.54%

Category & keyword rankings

Position and market share today

KeywordDelivery options#188.5% ▲62.7
KeywordProof of delivery#169.8% ▼2.9
KeywordCustoms documents#154.0% ▲22.5
KeywordLabel creation#152.4% ▼10.3

Reviews trend

Cumulative reviews · last 6 months

807 → 942 reviews · rating steady at 4.8★
Ranks #1 in 9 of 10 App Store groups tracked.Open full charts →

Packlink PRO Shipping Platform FAQs

How do I install the Packlink PRO Shipping Platform Shopify app?
To install Packlink PRO Shipping Platform on your Shopify store, click on the Packlink PRO Shipping Platform installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Packlink PRO Shipping Platform on your Shopify store, then contact us now.
What are the key features of Packlink PRO Shipping Platform?

The key features offered by Packlink PRO Shipping Platform to Shopify store owners are:

  • Sync and automate Shopify orders in real time to streamline delivery
  • Access discounted shipping rates and a wide choice of shipping services
  • Check up-to-date order tracking at all times
  • Create shipping rules by item, order value, transit time, and more at checkout
  • Offer customers a large choice of carriers and delivery options at checkout
Does Packlink PRO Shipping Platform integrate with other Shopify apps or tools?

Yes, Packlink PRO Shipping Platform seamlessly integrates with other Shopify apps or tools, such as Automatically sync your Shopify orders and other marketplaces instantly., Get special rates for both national and international carriers that we've pre-negotiated., Create a personalized system to quickly select, pack, and print shipping labels..

Is there a free trial available for Packlink PRO Shipping Platform?

No, Packlink PRO Shipping Platform does not offer any free trial.

What are the pricing plans for Packlink PRO Shipping Platform?

The app has 2 pricing plans: 1 free and 1 paid. The paid plan cost $29/month and has no free trial period.

How does billing work for Packlink PRO Shipping Platform?

Packlink PRO Shipping Platform uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.

Can I cancel or upgrade my subscription plan at any time?

Yes, Packlink PRO Shipping Platform allows its subscribers to cancel or upgrade their subscription plan at any time.

Does Packlink PRO Shipping Platform offer customer support?

Yes, Packlink PRO Shipping Platform offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, Packlink PRO Shipping Platform offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

Is Packlink PRO Shipping Platform compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.

Most popular

Most popular Shopify apps on the market

Install in your Shopify store We pass your name, email and store domain to the AUCTANE S.L.U. team so they can help install and configure the app on your store.

.myshopify.com
4.8★★★★★942 reviews · 94.9% positive

Writing reviews on ShopDigest is coming soon.

  • SA
    Sunset AvenueFrance · 6 Nov 2026
    ★★★★★

    Mathieu m’accompagner tout au long du processus pour installer l’application et m’a expliqué tous les détails. Il a été très patient avec moi et maintenant je suis très à l’aise pour utiliser cette application. Merci encore de votre patience et de votre gentillesse!

  • MN
    Maison NaoraFrance · 6 Nov 2026
    ★★★★★

    Mathieu m’a accompagnée avec beaucoup de patience tout au long de l’installation et a pris le temps de bien tout m’expliquer. Je suis maintenant très à l’aise avec l’application. Merci encore pour sa gentillesse et sa disponibilité !

  • LB
    La BAAZ ~ Brasserie Artisanale d'AvèZeFrance · 26 Oct 2026
    ★★★★★

    Réactif, précis et professionnel, Mathieu m'a aidé à mettre les paramètres nécessaires en place pour mes ventes en ligne et en plus il conseille bien.

  • EC
    Even Concept StoreItaly · 15 Oct 2026
    ★★★★★

    Servizio fantastico e Valentina Colombo è sempre gentilissima e disponibile.

  • AL
    Aurelia LampsSpain · 15 Oct 2026
    ★★★★★

    Un 10 la experiencia, la llamada con Priscila me ya ayudado mucho a entender la app y la integración con Shopify.

  • LB
    L'Olivier BleuFrance · 14 Oct 2026
    ★★★★★

    Un accompagnement au top, très réactif et professionnel. Mathieu a été d'une excellente aide pour configurer l'application et me guider. Un service client de grande qualité.

  • SC
    SOFT CRAB ShopSpain · 14 Oct 2026
    ★★★★★

    Cómodo, sencillo económico y muy útil además de agradable gracias a la atención de la asistencia para la integración APÎ de Priscilla Montalván.

  • HA
    HAJÉAFrance · 13 Oct 2026
    ★★★★★

    Merci beaucoup Mathieu pour votre accompagnement, votre patience et vos explications claires. Votre aide a rendu la configuration beaucoup plus simple et mon travail plus facile ! J’apprécie également vos tarifs très compétitifs, qui me permettent de proposer des frais de livraison accessibles à mes clientes.Merci à toute l’équipe Packlink pour votre disponibilité et votre efficacité.

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