Wholesale Hero B2B Pricing Shopify App by Identixweb Limited

I am so satisfied with the high tech implementations with the app, with understanding from Hemadri and the devlopment team behind, they have done a really good job.Combining the two apps Table Press Size cart with new ordering function in an advanced table set-up and the Wholesale B2B app with price depending on my setting to each specific customer down to variant level. For further development to reach my ideas and needs the team have already offered a two step specification and description of the new functions. I am looking forward to the future implementations with a well communicating Hemadri and team. Keep up the good work!

Great application!! Just what I needed to market effectively to both B2C and B2B customers. Can even set a few different offers to cater to family/friends, retailers, wholesalers, etc. Totally worth the pro fee as it reduces a lot of manual oversight. Would highly recommend to anyone trying to maximize their revenue with different branches of customers.

24/01/2024. This app has been a rollercoaster of ups and downs.When I first downloaded the app in Autumn 2023, it did not work for an extended period of time whilst I was paying for it. Customer service was initially poor until my complaint got through to Hemadri, who has been excellent throughout. Hemadri has been responsive, kind and quick to try and get the issues resolved.However, there are a lot of issues. I have lost count the number of times the app has not worked. I need custom pricing for each of my customers for the same product. This custom pricing often fails to apply once the customer gets through to checkout. I had an issue last week which was initially said to be working fine before it was resolved and then this week, I had the same checkout issues but on mobile IOS, which caused further issues. The app is unfortunately not reliable at this point of time and I would not rely on the product if you will be having large numbers of customer orders.Although, I do believe the app will eventually be reliable, they do attend to the issues and make an effort to resolve them, despite there being endless issues. For the time being, I will continue to use this app in hopes that it will function better as the customer service from Hemadri has been fantastic. When the app works it is a great addition to the website and really does help with businesses in the B2B market.23/04/26After using this app for over 2 years now, I can finally say this app is working completely as intended and has become a key function to the website. Well over £30k has been processed through this app and I have not experienced any major issues in a long time. I will continue to use this app for custom pricing and have no intention to look elsewhere!

Brilliant app and the help is always there to helpI wanted a app to give a specific price reduction and this one was the msot easy and simple to use and manage

This is an amazing app - it is meeting all my requirements for doing wholesale.

The app has a good range of functions at a fair price/performance ratio.We sell cosmetic products to end consumers and offer B2B access for registered beauty salons, which can buy from us in the protected area.To be honest, I had already thought about removing the app because fonts were being loaded from Google and a CSS file was manipulating my design without me being able to influence it. Customer support put me off for a long time and didn't offer a solution. But why am I giving this a 5-star rating? A few days ago, I was contacted by support, I pointed out my dissatisfaction and the old case again and this time they took very good care of it and solved the problems for me as well as for all other customers. So in conclusion, my recommendation.

This is the app.Great customer service. Super fast, super helpful!!

Very good application, and very complete in its operation and easy to use.