Easy to install and fast, Alpaca offers scheduled pickup and local delivery services with no code required. Lists for selecting items, timetables, and inventories at various retail locations.
5.0
(67)
Alpine Outlets, United States
We’ve been using Alpaca for quite a while now and it’s been solid overall. The app is simple to set up and works well with our workflow for pickups and deliveries. We did run into a recent issue, but their support team (Sam in particular) was quick to respond, helpful, and took care of everything.Really appreciate the communication and customer service. Once everything was sorted it’s been running smooth again. Definitely recommend if you need a reliable pickup and delivery setup on Shopify.
Track Alpaca: Pack, Pickup, Deliver's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Exceptional Customer Support: Consistently praised for responsiveness, expertise, and willingness to go above and beyond to resolve issues.
Highly Customizable: Offers extensive customization options for packing, pickup, delivery, and notifications, surpassing competitors.
Intuitive User Interface: Clean, modern design with easy navigation and straightforward functionality.
Seamless Integration: Works flawlessly with Shopify, including native pickup functionality and multi-language support.
Learning Curve: Some users initially found the app complex to configure without support.
Limited Cost Transparency: A few users encountered unexpected plan upgrades or additional API costs during setup.
Lists for selecting items, timetables, and inventories at various retail locations.
1 location
Curbside pickup
Local delivery
Order fulfillment workflow
1 location
Curbside pickup
Local delivery
Print order packing slips
Picklists (digital and printable)
Up to 3 locations
Curbside pickup
Local delivery
Print order packing slips
Picklists (digital and printable)
Up to 5 locations
Curbside pickup
Local delivery
Print order packing slips
Picklists (digital and printable)
Not sure which plan to pick? Discuss Lite or Basic plans with us, learn about custom pricing, or get a demo.
The app has 4 pricing plans: 1 free and 3 paid. The free plan(s) offered by Alpaca: Pack, Pickup, Deliver: (Lite). The paid plan(s) offered by Alpaca: Pack, Pickup, Deliver: (Basic, Professional, Advanced).
The details of the plan(s) are outlined below:
Lite: This plan is free forever, incurring no subscription costs. It offers a wide range of features like 1 location, Curbside pickup, Local delivery, Order fulfillment workflow.
Basic: The Basic plan costs $19 and comes with a 14-day free trial period. The plan offers a host of features, including 1 location, Curbside pickup, Local delivery, Print order packing slips, Picklists (digital and printable), Order fulfillment workflow.
Professional: The Professional plan costs $49 and comes with a 14-day free trial period. The plan offers a host of features, including Up to 3 locations, Curbside pickup, Local delivery, Print order packing slips, Picklists (digital and printable), Order fulfillment workflow.
Advanced: The Advanced plan costs $75 and comes with a 14-day free trial period. The plan offers a host of features, including Up to 5 locations, Curbside pickup, Local delivery, Print order packing slips, Picklists (digital and printable), Order fulfillment workflow.
| Pricing summary | Free to install. Free trial available. |
| Total Pricing Plan(s) | 4 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 3 |
| Cost of Paid Plan(s) | $19, $49, $75 |
| Free trial available | Yes, for 14 day(s) |
For further information regarding Alpaca: Pack, Pickup, Deliver app pricing plans, see the official website.
If you are looking for discounts on Alpaca: Pack, Pickup, Deliver app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Union Works Apps to secure better deals on the Alpaca: Pack, Pickup, Deliver app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
“We’ve been using Alpaca for quite a while now and it’s been solid overall. The app is simple to set up and works well with our workflow for pickups and deliveries. We did run into a recent issue, but their support team (Sam in particular) was quick to respond, helpful, and took care of everything.Really appreciate the communication and customer service. Once everything was sorted it’s been running smooth again. Definitely recommend if you need a reliable pickup and delivery setup on Shopify.”
“We’ve tried multiple apps to handle customization for packing, pickup, and delivery but Alpaca is hands down the best. The interface is modern, clean, and intuitive. What really sets Alpaca apart is the level of customization it offers. It goes way beyond what most apps can do.But even more impressive than the app itself is the team behind it. We had a critical issue on our site, but since so much of our store’s functionality is built around their app, we reached out for help. Not only did the Alpaca team investigate and fix the issue, but they did it quickly and at no charge. They also took the time to explain the root of the issue so our developer could prevent it in the future.Incredible support. Powerful features. Clean design. If you’re serious about customizing your store’s fulfillment experience, Alpaca is the way to go.”
“Alpaca has been great for our busy e commerce pet business. Specifically, when we needed a couple extra tweaks , the tech staff were diligent and made all necessary changes so it worked perfectly for us.”
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Customizable pickup times decide when customers can visit you. In-built tools assist you in managing social distancing rules.
Provide your customers with local delivery at adjustable rates. Easily share optimized delivery routes with a single click.
Improved processes for curbside pick-ups and local deliveries. Also includes digital and printable pick-up and packing slips.
The table below highlights the crucial differences between Alpaca: Pack, Pickup, Deliver and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 5.0(43 reviews) | 3.5(378 reviews) | |
| Developed by | Union Works Apps | Shopify | |
| Launch Date | 8/10/2020 | 5/15/2024 | |
| Pricing | Free, $19/month, $49/month, $75/month | Free | |
| Objective | Lists for selecting items, timetables, and inventories at various retail locations. | - | |
| Categories | Delivery and pickup, Invoices and receipts | Invoices and receipts, Orders - Other | |
| Key Features & Highlights | |||
| Purpose | Easy to install and fast, Alpaca offers scheduled pickup and local delivery services with no code required. | Customize and print pick lists, packing slips, invoices, and custom documents for your orders | |
| Features List |
|
| |
| Highlights | - | - | |
| User Reviews and Ratings | |||
| Recommended % | 100.0% | 42.9% | |
| Pros |
| - | |
| Cons |
| - | |
| Pricing and Plans | |||
| Total Pricing Plans | 4 | 0 | |
| Free Plan | Available | Not available | |
| Free Trial | Yes, for 14 day(s) | No | |
| Technical Information | |||
| Rating | 5.0 | 3.5 | |
| Total Reviews | 67 | 324 | |
| Launch Date | 8/10/2020 | 5/15/2024 | |
| SD Points | 19 | 145 | |
Alpaca allows you to conveniently manage store pickup and local delivery according to your schedule. Through the platform, you can control pickup and delivery timings, manage limit for orders, block services on holidays, and fulfil orders efficiently by using its dashboard. Alpaca takes pride in their fast and friendly support service.
The app is a comprehensive Shopify solution for managing order fulfillment, including packing, pickup, and delivery workflows. It offers a highly customizable interface with features such as local delivery navigation, multi-location inventory tracking, and scheduling with time-slot restrictions. The app integrates seamlessly with Shopify’s native functionality and supports multi-language stores, individual logins for team members, and granular control over delivery zones and pickup schedules. Its strengths include an intuitive, user-friendly design, scalability for businesses of varying sizes, and robust customization options that surpass many competitors. The support team is frequently highlighted for its responsiveness, expertise, and willingness to implement feature requests. However, some users note a learning curve during initial setup, and a few encountered technical issues, such as occasional bugs or limitations with flat-rate shipping options. Pricing may also be a consideration for smaller businesses, as certain advanced features require higher-tier plans. Overall, the app is a powerful tool for optimizing fulfillment operations, particularly for stores with complex delivery or pickup requirements.
For any questions, concerns, or assistance with Alpaca: Pack, Pickup, Deliver, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected].
| Support Email: | [email protected] |
| Contact Number(s): | Not available |
| FAQ Page: | Not available |
| Privacy Policy: | Privacy details |
| Language Support: | English |
The list of top Shopify apps or features or software tools that Alpaca: Pack, Pickup, Deliver seamlessly integrates are given below:
ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.
It lets you set custom delivery rates by distance or postal code, block unavailable dates, and optimize routes with one-click driver assignments for efficient local deliveries.
Yes, they can choose pickup timeslots while you control availability, set order limits, and block holidays—ideal for curbside or in-store pickup management.
Absolutely! Customers receive SMS/email notifications, live delivery maps, and proof of delivery, while merchants can optimize routes and monitor progress.
Yes, higher-tier plans allow managing up to 5 locations with separate pickup/delivery schedules, order limits, and inventory tracking.
The dashboard simplifies pick-and-pack workflows with digital/printable picklists, packing slips, and location-based order sorting for faster processing.
Yes, set advance notice requirements, cutoff times, minimum order values, and even block specific dates like holidays for full control.
You can generate branded packing slips, shipping labels, and bulk-print documents while automating email updates for customers.
The Lite plan supports 1 location with curbside pickup, local delivery, and basic fulfillment workflows—no cost to install.
Alpaca: Pack, Pickup, Deliver has an overall rating of 4.9 stars from a total of 67 reviews on the Shopify app store. Of these, 65 (97.0%) are positive, 0 (0.0%) are neutral, and 2 (3.0%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
We’ve been using Alpaca for quite a while now and it’s been solid overall. The app is simple to set up and works well with our workflow for pickups and deliveries. We did run into a recent issue, but their support team (Sam in particular) was quick to respond, helpful, and took care of everything.Really appreciate the communication and customer service. Once everything was sorted it’s been running smooth again. Definitely recommend if you need a reliable pickup and delivery setup on Shopify.
We’ve tried multiple apps to handle customization for packing, pickup, and delivery but Alpaca is hands down the best. The interface is modern, clean, and intuitive. What really sets Alpaca apart is the level of customization it offers. It goes way beyond what most apps can do.But even more impressive than the app itself is the team behind it. We had a critical issue on our site, but since so much of our store’s functionality is built around their app, we reached out for help. Not only did the Alpaca team investigate and fix the issue, but they did it quickly and at no charge. They also took the time to explain the root of the issue so our developer could prevent it in the future.Incredible support. Powerful features. Clean design. If you’re serious about customizing your store’s fulfillment experience, Alpaca is the way to go.
We’ve tried multiple apps to handle customization for packing, pickup, and delivery but Alpaca is hands down the best. The interface is modern, clean, and intuitive. What really sets Alpaca apart is the level of customization it offers. It goes way beyond what most apps can do.But even more impressive than the app itself is the team behind it. We had a critical issue on our site, but since so much of our store’s functionality is built around their app, we reached out for help. Not only did the Alpaca team investigate and fix the issue, but they did it quickly and at no charge. They also took the time to explain the root of the issue so our developer could prevent it in the future.Incredible support. Powerful features. Clean design. If you’re serious about customizing your store’s fulfillment experience, Alpaca is the way to go.
Alpaca has been great for our busy e commerce pet business. Specifically, when we needed a couple extra tweaks , the tech staff were diligent and made all necessary changes so it worked perfectly for us.
We have been using this app for a few years and have been very happy with the results. We ran into an issue recently, and Steve from customer service went out of his way to troubleshoot and help resolve the problem quickly.
We have been using this app for a few years and have been very happy with the results. We ran into an issue recently, and Steve from customer service went out of his way to troubleshoot and help resolve the problem quickly.
App works flawlessly for years for our Shopify Plus store. They also have an amazing support team behind the product. Highly recommended!
App works flawlessly for years for our Shopify Plus store. They also have an amazing support team behind the product. Highly recommended!



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Our team will create an installation plan based on your current store setup, goals, and requirements.
Perfect your store's functionality without the pressure to move on until you're ready.
To install Alpaca: Pack, Pickup, Deliver app on your Shopify store, click on the Alpaca: Pack, Pickup, Deliver installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install Alpaca: Pack, Pickup, Deliver on your Shopify store, then contact us now.
The key features offered by Alpaca: Pack, Pickup, Deliver to Shopify store owners are:
Yes, Alpaca: Pack, Pickup, Deliver seamlessly integrates with other Shopify apps or tools, such as Simple and quick to set up, no coding needed., Easy and adaptable store pickup choices. Allow customers to arrange their pickup time., Provide local delivery based on your conditions. Set delivery costs according to postal code, distance, and so on..
Yes, Alpaca: Pack, Pickup, Deliver offers 14 days free trial on all its paid plans.
The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $19/month, $49/month, $75/month, and come with a 14-day free trial period.
Alpaca: Pack, Pickup, Deliver uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Yes, Alpaca: Pack, Pickup, Deliver allows its subscribers to cancel or upgrade their subscription plan at any time.
Yes, Alpaca: Pack, Pickup, Deliver offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.