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Enorm Ask a question Shopify App by EnormApps
This app allows customers to ask questions directly on product pages and individual pages. Allow your customers to ask questions and receive answers.
4.8 15 reviewsPaid from $3.99/month
Pros and cons
Pros and cons of Enorm Ask a question
Pros
- Excellent Customer Support: Highly responsive and helpful team, often resolving issues quickly and offering customization.
- Easy Installation: Many users highlighted the straightforward setup process with minimal technical hurdles.
- Customization Options: Flexibility in modifying layouts, colors, and fonts to match individual store designs.
- Free and Functional: Appreciated for being cost-free while delivering core functionalities effectively.
Cons
- Limited Design Control: Some users found the app’s CSS and layout restrictions too rigid, hindering deeper customization.
- Lack of Advanced Features: Absence of auto-question fields or more dynamic Q&A tools noted as a drawback.
Screenshots
About the app
Allow your customers to ask questions and receive answers.
- Customer Queries: Let customers inquire about products.
- Customer Email Notifications: When a customer asks questions about your product, send an email notification.
- Button Customization: Change the "ask a question" button to fit your theme.
Keywords
product question Shopify appscustomer inquiry Shopify appsask questions Shopify appsproduct page questions Shopify appsemail notifications Shopify appscustomizable buttons Shopify appsdirect customer questions Shopify apps
Key features
- Customers can ask unlimited questions about products directly on product pages.
- Admins receive instant email notifications for new customer questions.
- Admins can respond to questions via email or directly on the product page.
Pricing
Enorm Ask a question pricing plans
One plan
$3.99 /month
- One plan
Not sure which plan to pick? Discuss One plan plans with us, learn about custom pricing, or get a demo.
Here’s an overview of Enorm Ask a question costs for each of the plan(s)
The app has 1 pricing plan: 0 free and 1 paid. The paid plan offered by Enorm Ask a question is One plan.
The details of the plans are outlined below.
- One plan: the One plan plan costs $3.99 and comes with a 7-day free trial period. The plan offers a host of features, including One plan.
Enorm Ask a question price summary
| Pricing summary | $3.99/month. Free trial available. |
| Total pricing plan(s) | 1 |
| Number of free plan(s) | 0 |
| Number of paid plan(s) | 1 |
| Cost of paid plan(s) | $3.99 |
| Free trial available | Yes, for 7 day(s) |
Comparison
Top Enorm Ask a question alternatives — detailed comparison
The table below highlights the crucial differences between Enorm Ask a question and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 4.8 ★ (15 reviews) | 4.3 ★ (12 reviews) | 5.0 ★ (15 reviews) | |
| Developed by | EnormApps | Replyco - eCommerce Helpdesk | Cavalry | |
| Launch date | 12 September 2017 | 11 October 2022 | 6 December 2021 | |
| Pricing | $3.99/month | $45/month, $55/month, $65/month | Free | |
| Objective | Allow your customers to ask questions and receive answers. | Handle customer messages from email, social media, and marketplaces. | Boost Profits and Sales with Shield Shipping Insurance | |
| Categories | Helpdesk, Support - Other | Helpdesk, Support - Other | Helpdesk, Support - Other | |
| Key features & highlights | ||||
| Purpose | This app allows customers to ask questions directly on product pages and individual pages. | Gather all customer inquiries in one spot. Reply to them within minutes, not hours or days. | Boost your earnings by using shipping protection to safeguard against damage, loss, and theft during delivery. | |
| Features list |
|
|
| |
| Highlights | — | — | — | |
| User reviews and ratings | ||||
| Recommended | 93.3% | 83.3% | 100.0% | |
| Pros |
|
|
| |
| Cons |
|
|
| |
| Pricing and plans | ||||
| Total pricing plans | 1 | 3 | 1 | |
| Free plan | Not available | Not available | Available | |
| Free trial | Yes, for 7 day(s) | Yes, for 7 day(s) | No | |
| Technical information | ||||
| Rating | 4.8 ★ | 4.3 ★ | 5.0 ★ | |
| Total reviews | 15 | 12 | 15 | |
| Launch date | 12 September 2017 | 11 October 2022 | 6 December 2021 | |
More details about Enorm Ask a question
Product description
The app allows customers to post unlimited questions about products and lets the admin receive these inquiries through email. Admins can respond via email or directly on the question board, and the answer will appear on the relevant product page. The app is customizable and possesses a responsive layout.
AI summary
This Shopify app enables merchants to integrate a customizable Q&A feature directly into product pages, allowing customers to ask questions without leaving the site. It supports manual and automated question management, including transferring inquiries between stores, and offers basic styling options like font and color adjustments. The app is praised for its ease of installation, responsive customer support, and ability to enhance customer engagement, potentially boosting sales. However, it has notable limitations in design flexibility, with restrictive CSS and limited on-page configuration, making deep customization challenging without manual coding. Some users report difficulties integrating the app seamlessly into existing layouts due to external server dependencies and inflexible internal code. While the free version provides core functionality, the lack of automatic question-field population across all products is a missing feature. Overall, the app is well-suited for merchants seeking a straightforward Q&A solution but may fall short for those requiring advanced design control.
Support
For any questions, concerns, or assistance with Enorm Ask a question, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected].
Language support
Details of the Enorm Ask a question are available in various languages on the Shopify app store, including English.
Enorm Ask a question support information in a nutshell
| Support email | info |
| Contact number(s) | Not available |
| FAQ page | Not available |
| Privacy policy | Privacy details |
| Language support | English |
Integration
The list of top Shopify apps, features or software tools that Enorm Ask a question seamlessly integrates with are given below.
Shopify Admin
Developer
| Name | EnormApps |
| Profile | See all apps by EnormApps |
| Website | View developer profile |
| Address | Farmington hills, MI |
Installation
How to install Enorm Ask a question on your Shopify store
1
Send your details
Your name, email and store domain go straight to the EnormApps team.
2
The developer gets in touch
EnormApps contacts you directly to arrange setup for your store.
3
Install at your own pace
Perfect your store’s functionality without the pressure to move on until you’re ready.
Customer reviews
4.8
★★★★★
15 total reviews
Enorm Ask a question has an overall rating of 4.8 stars from a total of 15 reviews on the Shopify app store. Of these, 14 (93.3%) are positive, 1 (6.7%) are neutral, and 0 (0.0%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
★★★★★Клизма.бгfrom Bulgaria · 10 January 2022
What I love the most is that i can email them any time and they will custom-modify the settings of each of my sites, to fit the model that i have developed with my q&a sections and sometimes they will transfer questions amongst my different sites. They are very responsive and good people to work with. Keep up the good work sirs!
★★★★★Ridgedale Orchard & Vineyardfrom United States · 16 November 2020
This is a great app and Enorm has fantastic customer service. They responded and helped with the code upload and had everything working within an hour of my request.
★★★★★Leeches Orgfrom United States · 10 April 2018
wow, that was very quick and easy to setup and install! I was even able to use it as a Live discussion board in literally seconds plus I can easily modify the font colors and sizes and the layout! Cool beans! Greetings from http://www.leeches.com :)
★★★★★We Ship Same Dayfrom United States · 6 February 2018
Perfect fit, fast shipping, Did some research, determined the timer was the problem, ordered the unit. Your web site said it would ship the same day, and to my joy, I had the timer within 24 hours. And within just a few minutes I had the new timer replaced and the 20 year dryer was running like new.
★★★★★The Dry Eye Shopfrom United States · 4 January 2018
Easy to figure out and use. The team was very prompt and helpful getting a little bit of custom coding done.
Performance on the App Store
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Category rank
#54
Support - Other
Total reviews
15
No change vs 30 days ago
Average rating
4.8 ★
0.00 vs 30 days ago
Top market
US
43.7% of installs
Category & keyword rankings
Position and market share today
| CategorySupport - Other | #54 | 0.0% |
Reviews trend
Cumulative reviews · last 6 months
15 → 15 reviews · rating steady at 4.8★
Ranks #54 in 1 of 1 App Store groups tracked.Open full charts →
Enorm Ask a question FAQs
How do I install the Enorm Ask a question Shopify app?
To install Enorm Ask a question on your Shopify store, click on the Enorm Ask a question installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Enorm Ask a question on your Shopify store, then contact us now.
What are the key features of Enorm Ask a question?
The key features offered by Enorm Ask a question to Shopify store owners are:
- Allow customers to ask questions about products.
- Every time a customer asks questions on your product, notify with email.
- Customize the ask a question button to match your theme.
Does Enorm Ask a question integrate with other Shopify apps or tools?
Yes, Enorm Ask a question seamlessly integrates with other Shopify apps or tools, such as Let customers inquire about products., When a customer asks questions about your product, send an email notification., Change the "ask a question" button to fit your theme..
Is there a free trial available for Enorm Ask a question?
Yes, Enorm Ask a question offers a 7-day free trial on all its paid plans.
What are the pricing plans for Enorm Ask a question?
The app offers 1 paid plan, which cost $3.99/month, and comes with a 7-day free trial period.
How does billing work for Enorm Ask a question?
Enorm Ask a question uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, Enorm Ask a question allows its subscribers to cancel or upgrade their subscription plan at any time.
Does Enorm Ask a question offer customer support?
Yes, Enorm Ask a question offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Is Enorm Ask a question compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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4.8★★★★★15 reviews · 93.3% positive
Writing reviews on ShopDigest is coming soon.
- КЛКлизма.бг★★★★★
What I love the most is that i can email them any time and they will custom-modify the settings of each of my sites, to fit the model that i have developed with my q&a sections and sometimes they will transfer questions amongst my different sites. They are very responsive and good people to work with. Keep up the good work sirs!
- RORidgedale Orchard & Vineyard★★★★★
This is a great app and Enorm has fantastic customer service. They responded and helped with the code upload and had everything working within an hour of my request.
- LOLeeches Org★★★★★
wow, that was very quick and easy to setup and install! I was even able to use it as a Live discussion board in literally seconds plus I can easily modify the font colors and sizes and the layout! Cool beans! Greetings from http://www.leeches.com :)
- WSWe Ship Same Day★★★★★
Perfect fit, fast shipping, Did some research, determined the timer was the problem, ordered the unit. Your web site said it would ship the same day, and to my joy, I had the timer within 24 hours. And within just a few minutes I had the new timer replaced and the 20 year dryer was running like new.
- TDThe Dry Eye Shop★★★★★
Easy to figure out and use. The team was very prompt and helpful getting a little bit of custom coding done.
- AGA Gilded Leaf★★★★★
Definitely recommend! Easy to use and install. Customer service is excellent with fast responses.
- IGIslamic Goods Direct Igd★★★★★
The team helped me get the app installed which was incredibly helpful (I hate having to mess around with code in the backend).
- SASaundraa1★★★★★
Amazing app!!! Great customer service all the time. Team, Don't loose the pace and hospitality what you have right now. this should be your strength!!!! Keep up doing the innovation.
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