AC ‑ Questions & Answers Shopify App by Appify Commerce

Product pages can show questions and answers about products. Show questions and answers about the product on its page.

5.0 29 reviewsFreePaid from $1.99/month

Install in your Shopify store We pass your name, email and store domain to the Appify Commerce team so they can help install and configure the app on your store.

.myshopify.com

Pros and cons

Pros and cons of AC ‑ Questions & Answers

Pros
  • Exceptional Customer Support: Quick, efficient, and personalized assistance for setup, customization, and issue resolution.
  • Seamless Integration: Easy setup and smooth compatibility with various themes and platforms.
  • Useful AI Feature: The AI functionality enhances response speed and user efficiency.
  • Customization Flexibility: Ability to tailor the app’s appearance and functionality to match branding and user needs.
Cons
  • Initial Setup Confusion: Some users experienced unclear pricing or plan selection during installation.
  • Limited Free Plan Features: The free version restricts configuration options and lacks import capabilities for thorough testing.

Screenshots

AC ‑ Questions & Answers Shopify app screenshot 1
AC ‑ Questions & Answers Shopify app screenshot 2
AC ‑ Questions & Answers Shopify app screenshot 3
AC ‑ Questions & Answers Shopify app screenshot 4
AC ‑ Questions & Answers Shopify app screenshot 5
AC ‑ Questions & Answers Shopify app screenshot 6

About the app

Show questions and answers about the product on its page.

  • Notification for new questions: Receive an alert when someone posts a new question.
  • Post question accessibility: The administrator can choose if only signed-in customers or all customers can ask a question.
  • Product review platform: Create a place to review, rate, and ask about products.

Install in your Shopify store We pass your name, email and store domain to the Appify Commerce team so they can help install and configure the app on your store.

Keywords

product Q&A Shopify appsAI-generated answers Shopify appsinstant notifications Shopify appsmultilingual Q&A Shopify appssmart FAQ Shopify appscustomizable Q&A Shopify appscustomer engagement Shopify appstrust building Shopify appsproduct questions Shopify appsFAQ management Shopify apps

Key features

  • AI-generated answers instantly respond to customer queries.
  • Customizable Q&A styles match your store’s branding.
  • Multilingual support enables global customer interactions.

Pricing

AC ‑ Questions & Answers pricing plans

Free
$0 /month
  • 25 Q&A per month
  • Directly publish Q&A to storefront
  • Email updates to questions
Basic
$1.99 /month
  • Unlimited Q&A
  • Verify before publishing
  • Questions only from logged-in
  • Import question (200)
Advanced
$3.99 /month
  • All Features of Basic Plan
  • Import questions (2000)
  • Mailchimp integration
  • Customize response email templates
  • Multilanguage support
Professional
$9.99 /month
  • All Features of Advanced Plan
  • AI Generated Answer
  • Unlimited Import/Export
  • Priority Support

Not sure which plan to pick? Discuss Free or Basic plans with us, learn about custom pricing, or get a demo.

Here’s an overview of AC ‑ Questions & Answers costs for each of the plan(s)

The app has 4 pricing plans: 1 free and 3 paid. The free plan offered by AC ‑ Questions & Answers is Free. The paid plans offered by AC ‑ Questions & Answers are Basic, Advanced, Professional.

The details of the plans are outlined below.

  • Free: this plan is free forever, incurring no subscription costs. It offers a wide range of features like 25 Q&A per month, Directly publish Q&A to storefront, Email updates to questions.
  • Basic: the Basic plan costs $1.99 and comes with a 7-day free trial period. The plan offers a host of features, including Unlimited Q&A, Verify before publishing, Questions only from logged-in, Import question (200).
  • Advanced: the Advanced plan costs $3.99 and comes with a 7-day free trial period. The plan offers a host of features, including All Features of Basic Plan, Import questions (2000), Mailchimp integration, Customize response email templates, Multilanguage support, Storefront customization.
  • Professional: the Professional plan costs $9.99 and comes with a 7-day free trial period. The plan offers a host of features, including All Features of Advanced Plan, AI Generated Answer, Unlimited Import/Export, Priority Support.

AC ‑ Questions & Answers price summary

Pricing summaryFree plan available. Free trial available.
Total pricing plan(s)4
Number of free plan(s)1
Number of paid plan(s)3
Cost of paid plan(s)$1.99, $3.99, $9.99
Free trial availableYes, for 7 day(s)

Install in your Shopify store We pass your name, email and store domain to the Appify Commerce team so they can help install and configure the app on your store.

Comparison

Top AC ‑ Questions & Answers alternatives — detailed comparison

The table below highlights the crucial differences between AC ‑ Questions & Answers and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps
Add app
General information
Ratings5.0 ★ (29 reviews)4.8 ★ (2,034 reviews)4.9 ★ (2,571 reviews)
Developed byAppify CommerceHulkAppsPowerful Form
Launch date12 February 201811 August 201712 October 2017
PricingFree, $1.99/month, $3.99/month, $9.99/monthFree, $12.90/month, $24.90/monthFree, $14.90/month, $24.90/month, $49.90/month
ObjectiveShow questions and answers about the product on its page.Make fashionable forms quickly and easily.Form for Order, Sign-Up Form, Upload File Form, Personalized Form
CategoriesFAQ, FormsForms, SurveysForms, Surveys
Key features & highlights
PurposeProduct pages can show questions and answers about products.Create strong forms using our simple Form Builder app.Create your own contact us or custom form without needing any technical skills.
Features list
  • AI-generated answers instantly respond to customer queries.
  • Customizable Q&A styles match your store’s branding.
  • Multilingual support enables global customer interactions.
  • Create unlimited custom forms with drag-and-drop design for effortless customization.
  • Secure forms with Google reCaptcha to prevent spam and fake submissions.
  • Use conditional logic to dynamically adapt form fields based on user inputs.
  • Create custom forms with file and image upload options effortlessly.
  • Integrate form data with email platforms like Mailchimp and Klaviyo.
  • Build contact forms with captcha and conditional logic for security.
Highlights—
  • Based in Italy
  • Based in Japan
User reviews and ratings
Recommended100.0%96.5%97.7%
Pros
  • Quick, efficient, and personalized assistance for setup, customization, and issue resolution.
  • Easy setup and smooth compatibility with various themes and platforms.
  • The AI functionality enhances response speed and user efficiency.
  • Ability to tailor the app’s appearance and functionality to match branding and user needs.
  • The app functions as advertised, with consistent performance post-bug fixes.
  • Assistance provided for translating and adapting the app to different languages.
  • Affordable pricing with high-quality service and features.
  • Consistently praised for being fast, responsive, and highly effective in resolving issues.
  • Frequently highlighted for its intuitive interface and straightforward setup process.
  • Users appreciate the extensive functionality available without a paid subscription.
  • Offers a high level of flexibility in form design and branding.
  • The app is noted for its quick loading and smooth operation.
  • Forms are described as sleek and matching store branding.
  • Users report consistent and dependable form functionality.
  • Simplifies form creation for users of all technical levels.
  • Forms work well on various screen sizes and platforms.
  • Consistently praised for prompt, friendly, and effective assistance, often resolving issues quickly.
  • The app is frequently described as easy to use, with a straightforward setup and navigation.
  • Users appreciate the ability to tailor forms extensively to meet specific needs.
  • The app functions smoothly, with minimal technical issues reported during regular use.
  • Offers a wide range of tools and options that enhance form-building and management.
  • Many users highlight the app’s affordability, especially given its robust features.
  • Overall satisfaction is high, with many users recommending the app to others.
Cons
  • Some users experienced unclear pricing or plan selection during installation.
  • The free version restricts configuration options and lacks import capabilities for thorough testing.
  • Some users noted restrictions that may require upgrading.
  • A few reports of difficulties embedding forms on certain websites.
  • Mentioned as a minor drawback by some users.
  • A small number of users needed initial support to understand advanced features.
  • Rare instances where forms didn’t display correctly after theme updates.
  • Some users noted a lack of detailed explanations for complex features, requiring support assistance.
  • The "Occasional Technical Glitches" con was removed because the reviews overwhelmingly indicate that such issues are quickly resolved by support, reinforcing the "Exceptional Customer Support" pro. The sentiment leans positive.
Pricing and plans
Total pricing plans434
Free planAvailableAvailableAvailable
Free trialYes, for 7 day(s)Yes, for 3 day(s)Yes, for 7 day(s)
Technical information
Rating5.0 ★4.8 ★4.9 ★
Total reviews292,0542,649
Launch date12 February 201811 August 201712 October 2017

More details about AC ‑ Questions & Answers

Product description

Our app allows customers to ask questions directly on product pages for enhanced transparency and confidence in their purchases. Administrators can also post FAQs to proactively address common queries and potential concerns.

AI summary

This Shopify app enables merchants to manage customer inquiries by allowing questions to be posted directly on product pages or a dedicated FAQ section, with responses visible to future customers. It features seamless theme integration, customizable layouts, and support for multilingual setups. The app includes an AI-powered response tool to streamline replies and offers import/export functionality for FAQs from other platforms. Its strengths include exceptional customer support, with rapid issue resolution and customization assistance, as well as an intuitive setup process. However, occasional bugs, such as crashes triggered by special characters in titles, have been reported, though these are typically addressed quickly. The free plan has limited functionality, restricting serious testing, and some users note the lack of analytics to track the impact of answered questions on sales. Despite these minor limitations, the app is widely regarded as a reliable solution for enhancing customer engagement and reducing barriers to sales.

Support

For any questions, concerns, or assistance with AC ‑ Questions & Answers, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, AC ‑ Questions & Answers offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.

Language support

Details of the AC ‑ Questions & Answers are available in various languages on the Shopify app store, including English.

AC ‑ Questions & Answers support information in a nutshell
Support emailsupport@appifycommerce.com
Contact number(s)Not available
FAQ pageFAQ details
Privacy policyPrivacy details
Language supportEnglish
Integration

The list of top Shopify apps, features or software tools that AC ‑ Questions & Answers seamlessly integrates with are given below.

Shopify AdminKlaviyoMailchimpMailgunSendGrid
Developer
NameAppify Commerce
ProfileSee all apps by Appify Commerce
WebsiteView developer profile
AddressAhmedabad, GJ

Installation

How to install AC ‑ Questions & Answers on your Shopify store

1

Send your details

Your name, email and store domain go straight to the Appify Commerce team.

2

The developer gets in touch

Appify Commerce contacts you directly to arrange setup for your store.

3

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Customer reviews

5.0
★★★★★
29 total reviews
528
41
30
20
10

AC ‑ Questions & Answers has an overall rating of 5.0 stars from a total of 29 reviews on the Shopify app store. Of these, 29 (100.0%) are positive, 0 (0.0%) are neutral, and 0 (0.0%) are negative*.

*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.

★★★★★Fountainfulfrom United States · 18 August 2026

User-friendly interface and responsive support team. Highly recommend!

★★★★★Wisher Performancefrom United States · 15 July 2026

This app has been very helpful for our customer base. It gives customers an easy way to ask product questions, allows us to respond quickly and makes those answers available to help other customers who may have the same question.The app is straightforward to use and anytime I have had a question or run into an issue, their support team has responded quickly and helped get it resolved.

★★★★★Audio Trendsfrom Australia · 2 April 2026

A great, user friendly app. It allows both product and tag based questions and works well. Support and very quick to help and resolve any challenges. Thank you

★★★★★Simpli Stampedfrom United States · 24 March 2026

This app is fantastic. Customers definitely use it, and I have gotten orders that might have otherwise been lost. The customer service is amazing too.

★★★★★COSRX Officialfrom South Korea · 8 September 2025

Satisfied with this app! It's easy to set up and use. Their response was so fast and they have been really helpful for customizing the app.

Install in your Shopify store We pass your name, email and store domain to the Appify Commerce team so they can help install and configure the app on your store.

Performance on the App Store

Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.

Category rank
#4
Rich text editor
Total reviews
29
No change vs 30 days ago
Average rating
5.0 ★
0.00 vs 30 days ago
Top market
US
44.8% of installs

Category & keyword rankings

Position and market share today

KeywordRich text editor#40.5% ▲0.4
CategoryFAQ#50.8% ▼0.4
KeywordInstant answers#70.1% ▼0.0
KeywordAccordions#80.5% ▲0.4

Reviews trend

Cumulative reviews · last 6 months

27 → 29 reviews · rating steady at 5.0★
Ranks #4 in 1 of 10 App Store groups tracked.Open full charts →

AC ‑ Questions & Answers FAQs

How do I install the AC ‑ Questions & Answers Shopify app?
To install AC ‑ Questions & Answers on your Shopify store, click on the AC ‑ Questions & Answers installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install AC ‑ Questions & Answers on your Shopify store, then contact us now.
What are the key features of AC ‑ Questions & Answers?

The key features offered by AC ‑ Questions & Answers to Shopify store owners are:

  • Allow customers to ask questions directly on product pages
  • AI-powered answers for faster and smarter responses
  • Admin control to review, manage and publish Q&A
  • Smart FAQ system with categories and tagging
  • Multi-language support with easy customization
Does AC ‑ Questions & Answers integrate with other Shopify apps or tools?

Yes, AC ‑ Questions & Answers seamlessly integrates with other Shopify apps or tools, such as Receive an alert when someone posts a new question., The administrator can choose if only signed-in customers or all customers can ask a question., Create a place to review, rate, and ask about products..

Is there a free trial available for AC ‑ Questions & Answers?

Yes, AC ‑ Questions & Answers offers a 7-day free trial on all its paid plans.

What are the pricing plans for AC ‑ Questions & Answers?

The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $1.99/month, $3.99/month, $9.99/month, and come with a 7-day free trial period.

How does billing work for AC ‑ Questions & Answers?

AC ‑ Questions & Answers uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.

Can I cancel or upgrade my subscription plan at any time?

Yes, AC ‑ Questions & Answers allows its subscribers to cancel or upgrade their subscription plan at any time.

Does AC ‑ Questions & Answers offer customer support?

Yes, AC ‑ Questions & Answers offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, AC ‑ Questions & Answers offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

Is AC ‑ Questions & Answers compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.

Alternatives

Most popular

Most popular Shopify apps on the market

Install in your Shopify store We pass your name, email and store domain to the Appify Commerce team so they can help install and configure the app on your store.

.myshopify.com
5.0★★★★★29 reviews · 100.0% positive

Writing reviews on ShopDigest is coming soon.

  • FO
    FountainfulUnited States · 18 Aug 2026
    ★★★★★

    User-friendly interface and responsive support team. Highly recommend!

    AC
    Appify CommerceDeveloper19 Aug 2026

    Thank you so much for your wonderful 5-star review! ⭐⭐⭐⭐⭐We’re thrilled to hear that you found our app user-friendly and our support team responsive. Your recommendation means a lot to us! 🙏Thank you for choosing us! 💙

  • WP
    Wisher PerformanceUnited States · 15 Jul 2026
    ★★★★★

    This app has been very helpful for our customer base. It gives customers an easy way to ask product questions, allows us to respond quickly and makes those answers available to help other customers who may have the same question.The app is straightforward to use and anytime I have had a question or run into an issue, their support team has responded quickly and helped get it resolved.

    AC
    Appify CommerceDeveloper17 Jul 2026

    Thank you so much for your wonderful review! 😊 We're delighted to hear that our app has been helping both your team and your customers by making it easy to ask and answer product questions. It's also great to know you've found the app straightforward to use. Providing fast, reliable support is something we truly value, so we're glad our team has been able to assist whenever needed. Thank you for your support—we're always here if you need anything!

  • AT
    Audio TrendsAustralia · 2 Apr 2026
    ★★★★★

    A great, user friendly app. It allows both product and tag based questions and works well. Support and very quick to help and resolve any challenges. Thank you

    AC
    Appify CommerceDeveloper3 Apr 2026

    Thank you so much for your wonderful 5-star review! ⭐⭐⭐⭐⭐We’re really glad to hear that you find the app user-friendly and that both product and tag-based questions are working well for you. Your kind words about our support team truly mean a lot to us 😊We always strive to provide quick and helpful assistance, so it’s great to know that your experience reflects that.If you ever have any suggestions or need further help, we’re always here for you!Thanks again for your support 🙏

  • SS
    Simpli StampedUnited States · 24 Mar 2026
    ★★★★★

    This app is fantastic. Customers definitely use it, and I have gotten orders that might have otherwise been lost. The customer service is amazing too.

    AC
    Appify CommerceDeveloper25 Mar 2026

    Thank you so much for your amazing review! 🌟We’re truly happy to hear that Askify is helping you capture orders that might have otherwise been missed — that’s exactly what we aim for!It also means a lot to know that you’re enjoying our customer support. Your kind words really motivate our team to keep improving and delivering the best experience possible.If you ever need anything or have any suggestions, we’re always here for you 💛Thanks again for your support!

  • CO
    COSRX OfficialSouth Korea · 8 Sep 2025
    ★★★★★

    Satisfied with this app! It's easy to set up and use. Their response was so fast and they have been really helpful for customizing the app.

    AC
    Appify CommerceDeveloper12 Sep 2025

    Thank you so much for your kind words! 💙 We’re thrilled to hear that you found the app easy to set up and that our support team could assist you quickly. Your satisfaction means a lot to us, and we’re always here if you need any further help or customization. 🚀— Team AppifyCommerce

  • くら
    くらしラボJapan · 4 Sep 2025
    ★★★★★

    Kinnari has been incredibly kind and supportive over the past few days, continuously providing feedback and assistance. Of course, the app’s design is simple and easy to view, and it is also very easy to use. It can be used as an FAQ, and separately, it allows customers to submit their own Q&A as well. Highly recommended!

    AC
    Appify CommerceDeveloper12 Sep 2025

    Thank you so much for your kind words and recommendation! 🌟 We’re glad to hear that you found the app easy to use and that the Q&A and FAQ features are working well for you. Your feedback motivates us to keep improving and supporting you better every day. 💙— Team AppifyCommerce

  • CE
    Cathcart ElliotUnited Kingdom · 18 Jun 2025
    ★★★★★

    Great app, i wanted some custom adjustments and they were very responsive and super-helpful in getting it how i wanted. Full marks

    AC
    Appify CommerceDeveloper12 Sep 2025

    Thank you so much for your kind words! 🌟 We’re glad our team could help with your custom adjustments and get everything working just the way you wanted. Your support means a lot to us! 💙

  • OF
    OFFRANDESFrance · 29 Apr 2025
    ★★★★★

    I needed help to customize the app. Kinnari replied quickly and everything was done smoothly. So far i love the app! THX a lot.

    AC
    Appify CommerceDeveloper30 Apr 2025

    Thank you so much for your kind words! 😊 We're thrilled to hear that our support team was able to assist you quickly and that everything went smoothly. We're glad you're enjoying the Askify App so far — if you ever need further support or customization, we're always here to help. Thanks again for choosing Askify!

About ShopDigest

The Shopify ecosystem, shown through the work

ShopDigest is an independent directory of Shopify work. Developers, agencies and experts publish the projects they’ve actually shipped — migrations, rebuilds, custom apps, headless storefronts — with the results attached.

For merchants, that means judging a partner on evidence instead of a sales page: browse real builds in your category and budget, then reach out directly. For builders, it means one profile that keeps working after the project ships.

No commissions, no pay-to-rank placements. The best work rises because people save and follow it.

More about ShopDigest
About ShopDigest

Show the work.
Win the work.

A portfolio directory for the Shopify ecosystem — builders publish, merchants browse, nobody buys a better position.

More about ShopDigest