Rep Ai: Ai Agent & Live Chat Shopify App – Market Share & Install Footprint
(Updated September 2026) Track Rep AI: AI Agent & Live Chat's estimated install share within every Shopify App Store group it appears in — categories, keywords, and collections — with current %, 30-day change, and Growing / Stable / Declining status. Proactive AI chat turns browsers into buyers & cuts tickets.
Rep Ai: Ai Agent & Live Chat — Market Share Across Shopify App Store Groups
Rep AI: AI Agent & Live Chat's estimated install share within each Shopify App Store group it appears in — categories, keywords, and collections — with current %, status (Growing / Stable / Declining), and 30-day change. Filterable by date range and sortable by share or share change.
| Category/Keyword | Market Share | Status |
|---|---|---|
Keywordzendesk | 0.87%0.87 | Growing |
CategoryChat Store management > Support > Chat | 0.25%0.04 | Declining |
Keywordagent | 0.23%0.23 | Growing |
CategorySupport Store management > Support | 0.18%0.03 | Declining |
KeywordTicketing | 0.13%0.13 | Growing |
CategoryUpsell and cross-sell Marketing and conversion > Upsell and bundles > Upsell and cross-sell | 0.05%0.01 | Declining |
Keywordlive chat | 0.05%0.02 | Declining |
Keywordtickets | 0.04%0.04 | Growing |
CategoryStore management | 0.04%0.00 | Declining |
Keywordagentic | 0.03%0.03 | Growing |
Showing 1-10 out of 17
Key Insights:
- Rep AI: AI Agent & Live Chat captures 0.9% of installs in zendesk — its strongest position among the 10 Shopify groups shown (17 groups in total).
- Over the past 30 days, 5 gained share and 5 lost share — a mixed share picture.
Rep Ai: Ai Agent & Live Chat — Market Share Trend Across Top Groups
Monthly market share trajectory for Rep AI: AI Agent & Live Chat across its top 5 Shopify App Store groups over the past year — pick categories or keywords to plot, filter by country, and switch sub-tabs for absolute share or per-interval change.
Charts Data
| Category / Keyword | Apr 2026 | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 |
|---|---|---|---|---|---|---|
| Zendesk | — | — | — | 0.88% | 0.39%0.49 | 0.61%0.22 |
| Chat | 0.30% | 0.34%0.04 | 0.29%0.05 | 0.25%0.04 | 0.23%0.02 | 0.23% |
| Support | 0.22% | 0.25%0.03 | 0.21%0.04 | 0.18%0.03 | 0.17%0.01 | 0.16%0.01 |
| Upsell And Cross-Sell | 0.06% | 0.07%0.01 | 0.06%0.01 | 0.05%0.01 | 0.05% | 0.05% |
| Ticketing | — | — | — | 0.13% | 0.04%0.09 | 0.04% |
Key Insights:
- Across the 5 plotted groups, Rep AI: AI Agent & Live Chat expanded share in 0 and contracted in 5.
Top Categories Rep Ai: Ai Agent & Live Chat Ranks In on Shopify
- Keywordzendesk — Holds 0.9% market share in this keyword (+0.87pp this month) — Rep AI: AI Agent & Live Chat's growing footprint here.
- CategoryChat — Holds 0.2% market share in this category (-0.04pp this month) — slipping in this category.
- Keywordagent — Holds 0.2% market share in this keyword (+0.23pp this month) — Rep AI: AI Agent & Live Chat's growing footprint here.
- CategorySupport — Holds 0.2% market share in this category (-0.03pp this month) — slipping in this category.
- KeywordTicketing — Holds 0.1% market share in this keyword (+0.13pp this month) — Rep AI: AI Agent & Live Chat's growing footprint here.
Rep Ai: Ai Agent & Live Chat on Shopify — Market Share FAQs
1. Where does Rep AI: AI Agent & Live Chat have the most market share on Shopify?
Rep AI: AI Agent & Live Chat captures the largest share of installs in zendesk — 0.9% of the group's tracked install base, followed by 0.2% in Chat and 0.2% in agent. Sort the table by Share to see the full ordered list.
2. Which Shopify categories is Rep AI: AI Agent & Live Chat gaining or losing share in?
Rep AI: AI Agent & Live Chat's share movement is mixed this month — gaining in some groups, holding or slipping in others. Use the "Market Share Changes" sub-tab to find both the climbers and the decliners ordered by movement size.
3. How is Rep AI: AI Agent & Live Chat's Shopify market share calculated?
Market share is estimated from each app's review velocity within a group, used as a proxy for install share. For category and collection groups, it's a straight share-of-reviews calculation; for keyword groups, ranking position is weighted (rank #1 ≈ 40× the weight of rank #22, with apps beyond #22 excluded) since search traffic concentrates heavily at the top. The Country filter on the table re-computes share using only that country's reviews.
4. In how many Shopify groups does Rep AI: AI Agent & Live Chat hold market share?
Rep AI: AI Agent & Live Chat appears in 17 Shopify App Store groups in total — categories, keywords, and collections combined. The table above lists the top 10 where it captures the largest share; paginate or sort by Change to see the rest.
5. How often does Rep AI: AI Agent & Live Chat's Shopify market share update?
Share figures are recomputed weekly from the latest review data. Significant share changes typically take 2–4 weeks to manifest because the underlying review base moves slowly; switch the chart's granularity to Weekly to spot inflection points within the noise.
