Rep Ai: Ai Agent & Live Chat — Market Share Across Shopify App Store Groups
Rep AI: AI Agent & Live Chat's estimated install share within each Shopify App Store group it appears in — categories, keywords, and collections — with current %, status (Growing / Stable / Declining), and 30-day change. Filterable by date range and sortable by share or share change.
| Category/Keyword | Market Share | Status |
|---|---|---|
| Keyword zendesk | 0.45%0.14 | Climbing |
| Category Chat Store management > Support > Chat | 0.37%0.17 | Climbing |
| Category Support Store management > Support | 0.26%0.12 | Climbing |
| Category Upsell and cross-sell Marketing and conversion > Upsell and bundles > Upsell and cross-sell | 0.10%0.05 | Climbing |
| Category Store management | 0.05%0.03 | Climbing |
| Category Upsell and bundles Marketing and conversion > Upsell and bundles | 0.05%0.02 | Climbing |
| Keyword tidio live chat | 0.02%0.02 | Climbing |
| Keyword live chat | 0.02%0.01 | Climbing |
| Category Marketing and conversion | 0.02%0.01 | Climbing |
Showing 1-9 out of 9
Key Insights:
- Rep AI: AI Agent & Live Chat captures 0.5% of installs in zendesk — its strongest position among the 9 Shopify groups shown.
- Over the past 30 days, 9 gained share — net positive share momentum.
- Chat is the biggest gainer (+0.17pp) — strongest share momentum this month.
Rep Ai: Ai Agent & Live Chat — Market Share Trend Across Top Groups
Monthly market share trajectory for Rep AI: AI Agent & Live Chat across its top 5 Shopify App Store groups over the past year — pick categories or keywords to plot, filter by country, and switch sub-tabs for absolute share or per-interval change.
Charts Data
| Category / Keyword | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 | Oct 2026 |
|---|---|---|---|---|---|---|
| Keyword Zendesk | — | — | 0.66% | 0.24%0 | 0.31%0 | 0.45%0 |
| Category Chat | 0.28% | 0.24%0 | 0.22%0 | 0.21%0 | 0.20%0 | 0.37%0 |
| Category Support | 0.20% | 0.17%0 | 0.16%0 | 0.15%0 | 0.14%0 | 0.26%0 |
| Category Upsell And Cross-Sell | 0.06% | 0.06%– | 0.05%0 | 0.05%– | 0.05%– | 0.10%0 |
| Category Store Management | 0.05% | 0.03%0 | 0.03%– | 0.03%– | 0.03%– | 0.05%0 |
Key Insights:
- Across the 5 plotted groups, Rep AI: AI Agent & Live Chat expanded share in 0 and contracted in 5.
Top Categories Rep Ai: Ai Agent & Live Chat Ranks In on Shopify
- Keyword zendesk — Holds 0.5% market share in this keyword (+0.14pp this month) — Rep AI: AI Agent & Live Chat's growing footprint here.
- Category Chat — Holds 0.4% market share in this category (+0.17pp this month) — Rep AI: AI Agent & Live Chat's growing footprint here.
- Category Support — Holds 0.3% market share in this category (+0.12pp this month) — Rep AI: AI Agent & Live Chat's growing footprint here.
- Category Upsell and cross-sell — Holds 0.1% market share in this category (+0.05pp this month) — Rep AI: AI Agent & Live Chat's growing footprint here.
- Category Store management — Holds 0.1% market share in this category (+0.03pp this month) — Rep AI: AI Agent & Live Chat's growing footprint here.
Rep Ai: Ai Agent & Live Chat on Shopify — Market Share FAQs
1. Where does Rep AI: AI Agent & Live Chat have the most market share on Shopify?
Rep AI: AI Agent & Live Chat captures the largest share of installs in zendesk — 0.5% of the group's tracked install base, followed by 0.4% in Chat and 0.3% in Support. Sort the table by Share to see the full ordered list.
2. Which Shopify categories is Rep AI: AI Agent & Live Chat gaining or losing share in?
Rep AI: AI Agent & Live Chat is gaining share in more groups than it's losing. Chat is the biggest gainer this month — switch the table sub-tab to "Market Share Changes" to see the full set of gainers and losers ordered by movement size.
3. How is Rep AI: AI Agent & Live Chat's Shopify market share calculated?
Market share is estimated from each app's review velocity within a group, used as a proxy for install share. For category and collection groups, it's a straight share-of-reviews calculation; for keyword groups, ranking position is weighted (rank #1 ≈ 40× the weight of rank #22, with apps beyond #22 excluded) since search traffic concentrates heavily at the top. The Country filter on the table re-computes share using only that country's reviews.
4. How often does Rep AI: AI Agent & Live Chat's Shopify market share update?
Share figures are recomputed weekly from the latest review data. Rep AI: AI Agent & Live Chat's current trajectory shows expanding share across multiple Shopify groups — the chart's Monthly granularity smooths weekly noise; switch to Weekly to see the inflection points.
