Rep AI: AI Agent & Live Chat Shopify App
by Rep AI Technologies Inc.A ChatGPT-powered chatbot is here to increase conversions and sales—the future of sales channels has arrived. Proactive AI chat turns browsers into buyers & cuts tickets
4.7
(115)
REP Provisions, United States
This app has been an incredible revenue driver for us. It's also reduced support tickets dramatically. My CSR is Hans and he's been terrific and super helpful. I'm not technical and the app has been easy to implement, the ai responses are highly accurate.
Install in your Shopify Store
Rep AI: AI Agent & Live Chat Charts
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Pros and Cons
Pros and Cons of Rep AI: AI Agent & Live Chat
Pros
Exceptional Customer Support: The support team is frequently praised for being responsive, proactive, and dedicated to helping users succeed.
Seamless Integration: Users highlight the ease of integrating the app with Shopify and other platforms, with a straightforward setup process.
Increased Sales and Conversion Rates: Many reviews note significant improvements in conversion rates, revenue, and customer engagement after implementation.
Smart and Adaptive AI: The AI chatbot is commended for its ability to learn, adapt, and provide accurate, personalized responses over time.
Cons
High Cost for Advanced Features: Some users find the premium pricing for personalized or advanced features prohibitive.
Initial Learning Curve: A few reviews mention a learning curve due to the app’s extensive features and customization options.
Screenshots
About the App
Proactive AI chat turns browsers into buyers & cuts tickets
- Proactive Re-engagement: AI actively restarts conversations with shoppers who are lost or puzzled.
- Greeting a Returning Customer: Customized Chats: "Hello Lisa from Ohio. Glad to see you again!"
- Brand Customization: Keep your brand consistent: personalize everything from appearance and mood to speech and style.
- Customer assistance: Assist customers to find items by asking: "What dress size are you looking for?"
- Chatbot Recommendations: The chatbot suggests items that are related and similar to what you choose.
Keywords
Key Features
- Behavioral AI engages visitors proactively to boost conversion rates.
- Generative AI handles sales and support queries to reduce tickets.
- Custom branding ensures the chatbot matches your brand’s voice and style.
Pricing
Rep AI: AI Agent & Live Chat Pricing Plans
Pay-as-you-Grow
$0/month
100 free visitors a month
Up to 100 products
Self-serve onboarding
Chat support
AI Sales skills
Starter plan
$104/month
Up to 10K visitors/mo
Up to 1,000 products
Email support
AI Sales skills
Custom branding
Basic Plan
$209/month
Up to 25K visitors/mo
Up to 2,000 products
Chat support
AI Sales skills
Custom branding
Standard Plan
$368/month
Up to 50K visitors/mo
Up to 5K products
Chat support
AI Sales skills
Custom branding
Not sure which plan to pick? Discuss Pay-as-you-Grow or Starter plan plans with us, learn about custom pricing, or get a demo.
Here's an overview of Rep AI: AI Agent & Live Chat costs for each of the plan(s):
The app has 4 pricing plans: 1 free and 3 paid. The free plan(s) offered by Rep AI: AI Agent & Live Chat: (Pay-as-you-Grow). The paid plan(s) offered by Rep AI: AI Agent & Live Chat: (Starter plan, Basic Plan, Standard Plan).
The details of the plan(s) are outlined below:
Pay-as-you-Grow: This plan is free forever, incurring no subscription costs. It offers a wide range of features like 100 free visitors a month, Up to 100 products, Self-serve onboarding, Chat support, AI Sales skills.
Starter plan: The Starter plan plan costs $104 and comes with a 14-day free trial period. The plan offers a host of features, including Up to 10K visitors/mo, Up to 1,000 products, Email support, AI Sales skills, Custom branding, AI training, AI product recommendations.
Basic Plan: The Basic Plan plan costs $209 and comes with a 14-day free trial period. The plan offers a host of features, including Up to 25K visitors/mo, Up to 2,000 products, Chat support, AI Sales skills, Custom branding, AI training, AI product recommendations.
Standard Plan: The Standard Plan plan costs $368 and comes with a 14-day free trial period. The plan offers a host of features, including Up to 50K visitors/mo, Up to 5K products, Chat support, AI Sales skills, Custom branding, AI training, Product recommendations.
Rep AI: AI Agent & Live Chat Price Summary
| Pricing summary | Free to install. Free trial available. |
| Total Pricing Plan(s) | 4 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 3 |
| Cost of Paid Plan(s) | $104, $209, $368 |
| Free trial available | Yes, for 14 day(s) |
For further information regarding Rep AI: AI Agent & Live Chat app pricing plans, see the official website.
Rep AI: AI Agent & Live Chat Shopify App Discounts
If you are looking for discounts on Rep AI: AI Agent & Live Chat app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Rep AI Technologies Inc. to secure better deals on the Rep AI: AI Agent & Live Chat app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about Rep AI: AI Agent & Live Chat
“This app has been an incredible revenue driver for us. It's also reduced support tickets dramatically. My CSR is Hans and he's been terrific and super helpful. I'm not technical and the app has been easy to implement, the ai responses are highly accurate.”
“The Rep AI concierge for sales & customer service has quickly become as essential component of our DtC tech stack. The UX is great for customers, the back end UI and reporting are excellent for us, and the ROI is undeniable. Beyond being a great tool, it's backed by phenomenal technical customer support. Shout out to Hans in particular. Would recommend this tool for any mid-size+ DtC brand that's looking to increase sales and/or reduce customer support ticket load.”
“This is the best AI-rep we've used (and we've tried a few of them for our store). The customer service is quick to jump in and help you out. I especially enjoy the continual updates that Rep AI sends out on their software -- peace of mind for knowing that they're always working on the back-end systems. This AI-rep has really been helpful on reducing the manual touch-points needed to answer questions users have when visiting our website. Highly recommended!”
Trusted By
Trusted by the best Shopify stores
REP Provisions
United States
ISOtunes.com
United States
Capstone Games
United States
Infinity Braids
Netherlands
Homespice.com
United States
Balardi
United States
Couture Candy
United States
Poster Memorabilia
Australia
Comparison
Top Rep AI: AI Agent & Live Chat Alternatives Detailed Comparison
The table below highlights the crucial differences between Rep AI: AI Agent & Live Chat and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 4.7(92 reviews) | 4.7(435 reviews) | |
| Developed by | Rep AI Technologies Inc. | BestChat | |
| Launch Date | 4/18/2022 | 8/1/2023 | |
| Pricing | Free, $104/month, $209/month, $368/month | Free, $30/month, $100/month, $300/month | |
| Objective | Proactive AI chat turns browsers into buyers & cuts tickets | Unlimited AI Chat: Enhancing Sales and Improving Service | |
| Categories | Chat, Upsell and cross-sell | Chat, Upsell and cross-sell | |
| Key Features & Highlights | |||
| Purpose | A ChatGPT-powered chatbot is here to increase conversions and sales—the future of sales channels has arrived. | Smart AI Robot: Boost sales, improve happiness, and simplify tasks. | |
| Features List |
|
| |
| Highlights | - |
| |
| User Reviews and Ratings | |||
| Recommended % | 95.7% | 93.4% | |
| Pros |
|
| |
| Cons |
|
| |
| Pricing and Plans | |||
| Total Pricing Plans | 4 | 4 | |
| Free Plan | Available | Available | |
| Free Trial | Yes, for 14 day(s) | No | |
| Technical Information | |||
| Rating | 4.7 | 4.7 | |
| Total Reviews | 115 | 395 | |
| Launch Date | 4/18/2022 | 8/1/2023 | |
| SD Points | 21 | 301 | |
More Details About Rep AI: AI Agent & Live Chat
Product Description
The sales chatbot uses Behavioral and Generative AI to recommend products, answer queries, and assist shoppers from selection to purchase. It can be set up in 10-15 minutes and customised to match your brand, and it integrates perfectly with Shopify apps like Gorgias, Klaviyo, Postscript, and Attentive.
AI Summary
Rep AI is a Shopify app designed to enhance customer engagement and sales through an AI-powered chatbot. The app integrates seamlessly with Shopify stores, offering features like automated customer support, personalized product recommendations, and real-time responses to inquiries. Its strengths include intuitive setup, robust automation capabilities, and the ability to significantly improve conversion rates and reduce customer service workload. The chatbot can handle multiple conversations simultaneously, guide customers through purchases, and provide insights via analytics. A notable advantage is the responsive and dedicated support team, which assists with onboarding, customization, and ongoing optimization. However, some limitations include occasional inaccuracies in AI responses, a learning curve for advanced features, and higher pricing tiers that may be prohibitive for smaller businesses. Despite these drawbacks, the app is widely regarded as a valuable tool for boosting sales and streamlining customer interactions, particularly for stores with moderate to high traffic.
Support
For any questions, concerns, or assistance with Rep AI: AI Agent & Live Chat, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected]. Additionally, Rep AI: AI Agent & Live Chat offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Rep AI: AI Agent & Live Chat Support Information In A Nutshell:
| Support Email: | [email protected] |
| Contact Number(s): | Not available |
| FAQ Page: | FAQ details |
| Privacy Policy: | Privacy details |
| Language Support: | English |
Integration
The list of top Shopify apps or features or software tools that Rep AI: AI Agent & Live Chat seamlessly integrates are given below:
Developer
Name: Rep AI Technologies Inc.
Website: /partners/voicefront
Address: 1000 North West Street, Wilmington, DE, 19801
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Customer Reviews
Rep AI: AI Agent & Live Chat has an overall rating of 4.7 stars from a total of 115 reviews on the Shopify app store. Of these, 106 (92.2%) are positive, 0 (0.0%) are neutral, and 9 (7.8%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
This app has been an incredible revenue driver for us. It's also reduced support tickets dramatically. My CSR is Hans and he's been terrific and super helpful. I'm not technical and the app has been easy to implement, the ai responses are highly accurate.
The Rep AI concierge for sales & customer service has quickly become as essential component of our DtC tech stack. The UX is great for customers, the back end UI and reporting are excellent for us, and the ROI is undeniable. Beyond being a great tool, it's backed by phenomenal technical customer support. Shout out to Hans in particular. Would recommend this tool for any mid-size+ DtC brand that's looking to increase sales and/or reduce customer support ticket load.
This is the best AI-rep we've used (and we've tried a few of them for our store). The customer service is quick to jump in and help you out. I especially enjoy the continual updates that Rep AI sends out on their software -- peace of mind for knowing that they're always working on the back-end systems. This AI-rep has really been helpful on reducing the manual touch-points needed to answer questions users have when visiting our website. Highly recommended!
Rep AI made integrating AI into our Shopify store effortless. The onboarding was outstanding, the team gave patient, hands‑on support for non‑technical users and took the time to really understand our brand. Integration was fast, and within the first week we saw a clear reduction in manual work as the chatbot started answering customer questions accurately.Rep AI handled our promotions and product suggestions well, driving additional sales. Their tailored approach (including concierge services) fit our needs and delivered real value. Support has been exceptional, the best AI service we’ve used. Highly recommended for growing e‑commerce businesses.
Hello Rep is a fantastic tool. The ease of deployment is astonishing, and the included plugins make the experience even better. Training the chat, customizing the bubble, testing, and going live is incredibly simple and refreshing. After working on many software implementations, this felt like a breath of fresh air during the go-live phase. Even after deployment, the experience continues to be amazing. Highly recommended!
Video Demo and Screenshots
Product Video
Product Screenshots
Installation Steps
How to install Rep AI: AI Agent & Live Chat on your Shopify store
Find your app
Use filters like pricing, availability, and features to find the perfect match for your store's needs.
Get a personalized setup plan
Our team will create an installation plan based on your current store setup, goals, and requirements.
Install at your own pace
Perfect your store's functionality without the pressure to move on until you're ready.
Install in your Shopify Store
Rep AI: AI Agent & Live Chat FAQ's
How do I install the Rep AI: AI Agent & Live Chat Shopify app?
To install Rep AI: AI Agent & Live Chat app on your Shopify store, click on the Rep AI: AI Agent & Live Chat installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install Rep AI: AI Agent & Live Chat on your Shopify store, then contact us now.
What are the key features of Rep AI: AI Agent & Live Chat?
The key features offered by Rep AI: AI Agent & Live Chat to Shopify store owners are:
- ✅Behavioral AI spots hesitating shoppers and opens an AI chat to save the sale
- ✅AI shopping assistant recommends products and guides shoppers to checkout
- ✅Automates support 24/7: order tracking, returns & FAQs—deflecting tickets
- ✅Hands off to live chat agents with the full conversation summarized
- ✅GPT AI trained on your catalog, policies & brand voice—always on-brand
Does Rep AI: AI Agent & Live Chat integrate with other Shopify apps or tools?
Yes, Rep AI: AI Agent & Live Chat seamlessly integrates with other Shopify apps or tools, such as AI actively restarts conversations with shoppers who are lost or puzzled., Customized Chats: "Hello Lisa from Ohio. Glad to see you again!", Keep your brand consistent: personalize everything from appearance and mood to speech and style..
Is there a free trial available for Rep AI: AI Agent & Live Chat?
Yes, Rep AI: AI Agent & Live Chat offers 14 days free trial on all its paid plans.
What are the pricing plans for Rep AI: AI Agent & Live Chat?
The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $104/month, $209/month, $368/month, and come with a 14-day free trial period.
How does billing work for Rep AI: AI Agent & Live Chat?
Rep AI: AI Agent & Live Chat uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, Rep AI: AI Agent & Live Chat allows its subscribers to cancel or upgrade their subscription plan at any time.
Does Rep AI: AI Agent & Live Chat offer customer support? How can I get assistance?
Yes, Rep AI: AI Agent & Live Chat offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Additionally, Rep AI: AI Agent & Live Chat offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is Rep AI: AI Agent & Live Chat compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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