Rep AI: AI Agent & Live Chat
by Rep AI Technologies Inc.
A ChatGPT-powered chatbot is here to increase conversions and sales—the future of sales channels has arrived.
Free to install · From $104/mo · 14d trial
SmartBot: Leading AI Chatbot Shopify App by BestChat
Smart AI Robot: Boost sales, improve happiness, and simplify tasks. Unlimited AI Chat: Enhancing Sales and Improving Service
4.7 461 reviewsFreePaid from $30/month
Pros and cons
Pros and cons of SmartBot: Leading AI Chatbot
Pros
- Intuitive Setup: The app is straightforward to install and configure, requiring minimal effort.
- Effective Customer Service: Handles inquiries promptly, reducing the need for human intervention.
- Quick Learning: Adapts rapidly to store products and policies with minimal training.
- Personalized Recommendations: Provides tailored product suggestions based on customer needs.
Cons
- Inaccurate Information: Occasionally provides incorrect details about products or policies.
- Limited Training Control: Users report insufficient ability to restrict unwanted suggestions.
Screenshots
About the app
Unlimited AI Chat: Enhancing Sales and Improving Service
- SmartBot integration with Shopify: Easily connect SmartBot to Shopify with just a few clicks.
- Chat Widget Customization: Change your Chat Widget to match your store's brand.
- Boosting Conversions: Increase consultation numbers and conversions with customized invitations.
- Chat-Based Recommendations: Enable personalized product suggestions in the chat.
- Automated Customer Services: Automatically and smartly track orders and provide after-sale services.
Keywords
AI chatbot Shopify appsLive chat support Shopify appsBoost sales AI Shopify appsCustomer support chatbot Shopify appsOmnichannel messaging Shopify appsProduct recommendations AI Shopify appsCustom workflows AI Shopify appsAI sales assistant Shopify appsWhatsApp live chat Shopify appsEmail support chatbot Shopify appsAI product highlighting Shopify appsDeep learning chatbot Shopify appsAutomated customer service Shopify appsAI store assistant Shopify appsConversation automation Shopify apps
Key features
- Learns store products, policies, and pages for context-aware support.
- Boosts conversions with AI-driven personalized product recommendations.
- Automates customer service with smart order tracking and after-sale support.
Pricing
SmartBot: Leading AI Chatbot pricing plans
Free
$0 /month
- 300 AI chats (lifetime)
- 7-day Growth trial included
- Supports up to 50 products
Starter
$30 /month
- Unlimited AI chats
- Supports up to 500 products
- Learns FAQs & Policies
- WhatsApp live agent handoff
- Custom knowledge base
Growth
$100 /month
- Supports up to 3,000 products
- Learns from Blogs & Files
- Smart AI sales follow-up
- AI email reply & Product highlights
- Real-time sales pop-ups
Pro
$300 /month
- Supports up to 20,000 products
- Advanced AI chat automation
- AI-optimized product data
- High concurrency support
- Superior AI performance
Not sure which plan to pick? Discuss Free or Starter plans with us, learn about custom pricing, or get a demo.
Here’s an overview of SmartBot: Leading AI Chatbot costs for each of the plan(s)
The app has 4 pricing plans: 1 free and 3 paid. The free plan offered by SmartBot: Leading AI Chatbot is Free. The paid plans offered by SmartBot: Leading AI Chatbot are Starter, Growth, Pro.
The details of the plans are outlined below.
- Free: this plan is free forever, incurring no subscription costs. It offers a wide range of features like 300 AI chats (lifetime), 7-day Growth trial included, Supports up to 50 products.
- Starter: the Starter plan costs $30 and has no free trial period. The plan offers a host of features, including Unlimited AI chats, Supports up to 500 products, Learns FAQs & Policies, WhatsApp live agent handoff, Custom knowledge base.
- Growth: the Growth plan costs $100 and has no free trial period. The plan offers a host of features, including Supports up to 3,000 products, Learns from Blogs & Files, Smart AI sales follow-up, AI email reply & Product highlights, Real-time sales pop-ups.
- Pro: the Pro plan costs $300 and has no free trial period. The plan offers a host of features, including Supports up to 20,000 products, Advanced AI chat automation, AI-optimized product data, High concurrency support, Superior AI performance, Support headless storefronts, Priority customer support.
SmartBot: Leading AI Chatbot price summary
| Pricing summary | Free plan available |
| Total pricing plan(s) | 4 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 3 |
| Cost of paid plan(s) | $30, $100, $300 |
| Free trial available | No |
For further information regarding SmartBot: Leading AI Chatbot pricing plans, see the official website.
Comparison
Top SmartBot: Leading AI Chatbot alternatives — detailed comparison
The table below highlights the crucial differences between SmartBot: Leading AI Chatbot and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 4.7 ★ (459 reviews) | 4.6 ★ (119 reviews) | 5.0 ★ (10 reviews) | |
| Developed by | BestChat | Rep AI Technologies Inc. | ADot,Inc. | |
| Launch date | 1 August 2023 | 18 April 2022 | 8 April 2025 | |
| Pricing | Free, $30/month, $100/month, $300/month | Free, $104/month, $209/month, $368/month | Free | |
| Objective | Unlimited AI Chat: Enhancing Sales and Improving Service | Proactive AI chat turns browsers into buyers & cuts tickets | Answers support FAQs 24/7, recommends bundles, recovers carts | |
| Categories | Chat, Upsell and cross-sell | Chat, Upsell and cross-sell | Chat, Upsell and cross-sell | |
| Key features & highlights | ||||
| Purpose | Smart AI Robot: Boost sales, improve happiness, and simplify tasks. | A ChatGPT-powered chatbot is here to increase conversions and sales—the future of sales channels has arrived. | Free AI support chatbot that answers FAQs instantly and turns those conversations into orders. | |
| Features list |
|
|
| |
| Highlights |
| — | — | |
| User reviews and ratings | ||||
| Recommended | 93.5% | 94.9% | 100.0% | |
| Pros |
|
|
| |
| Cons |
|
|
| |
| Pricing and plans | ||||
| Total pricing plans | 4 | 4 | 0 | |
| Free plan | Available | Available | Not available | |
| Free trial | No | Yes, for 14 day(s) | No | |
| Technical information | ||||
| Rating | 4.7 ★ | 4.6 ★ | 5.0 ★ | |
| Total reviews | 461 | 118 | 10 | |
| Launch date | 1 August 2023 | 18 April 2022 | 8 April 2025 | |
More details about SmartBot: Leading AI Chatbot
Product description
SmartBot is a no-code platform for eCommerce that provides instant support and personalized shopping experiences to boost sales. It allows visitors to easily search products and get customized recommendations, as well as enabling customers to check their order status post-sale.
AI summary
The app is an AI-powered Shopify chatbot designed to enhance customer service and engagement by providing instant, personalized responses to inquiries. It excels in product recommendations, answering FAQs, and guiding customers through purchases, often reducing the need for live support. The bot learns quickly from store data, requires minimal setup, and integrates seamlessly with Shopify stores. Strengths include its intuitive interface, ability to handle a wide range of queries, and potential to boost sales by improving customer interaction. However, limitations include occasional inaccuracies in responses, such as recommending sold-out products or providing outdated information, and limited customization options for chat behavior. Some users note the lack of live agent handoff and insufficient control over the bot’s suggestions. While generally praised for its efficiency and cost-effectiveness, support responsiveness and privacy concerns are occasional drawbacks. The app is particularly valued for its time-saving capabilities and adaptability, though its performance depends heavily on proper training and store data quality.
Support
For any questions, concerns, or assistance with SmartBot: Leading AI Chatbot, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected].
Language support
Details of the SmartBot: Leading AI Chatbot are available in various languages on the Shopify app store, including English, French, German, Spanish, Japanese, Dutch, Portuguese (Brazil), Portuguese (Portugal), Chinese (Simplified), Chinese (Traditional), and Korean.
SmartBot: Leading AI Chatbot support information in a nutshell
| Support email | service |
| Contact number(s) | Not available |
| FAQ page | Not available |
| Privacy policy | Privacy details |
| Language support | English, French, German, Spanish, Japanese, Dutch, Portuguese (Brazil), Portuguese (Portugal), Chinese (Simplified), Chinese (Traditional), and Korean |
Integration
The list of top Shopify apps, features or software tools that SmartBot: Leading AI Chatbot seamlessly integrates with are given below.
CheckoutShopify FlowShopify AdminChatGPTGeminiGorgiasGPT-5KlaviyoWhatsApp
Developer
| Name | BestChat |
| Profile | See all apps by BestChat |
| Website | View developer profile |
| Address | 9325 Yonge St, Richmond Hill, ON, L4B IJ8 |
Installation
How to install SmartBot: Leading AI Chatbot on your Shopify store
1
Send your details
Your name, email and store domain go straight to the BestChat team.
2
The developer gets in touch
BestChat contacts you directly to arrange setup for your store.
3
Install at your own pace
Perfect your store’s functionality without the pressure to move on until you’re ready.
Customer reviews
4.7
★★★★★
461 total reviews
SmartBot: Leading AI Chatbot has an overall rating of 4.7 stars from a total of 461 reviews on the Shopify app store. Of these, 431 (93.5%) are positive, 18 (3.9%) are neutral, and 12 (2.6%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
★★★★★AURELIUSfrom India · 27 September 2026
i like the app very much its great with free plan also
★★★★★The Collective - Art & Awarenessfrom United Kingdom · 17 August 2026
Just incredible! Easy to install, and it will make life easier!
★★★★★SSBC-USAfrom United States · 27 July 2026
SmartBot has been a great addition to our SSBC-USA Shopify store. We were looking for more than just a basic chatbot—we wanted something that could actually help customers with product questions, guide them toward the right products, and support the sales process 24/7.The biggest value for us has been the amount of pre-sale engagement. Customers are actively using SmartBot to ask product and fitment-related questions before purchasing, which gives us another opportunity to capture buyers who may otherwise leave the site without contacting us.Setup was straightforward, and the ability to add our own product knowledge, policies, FAQs, and company-specific instructions has made the responses much more relevant to our business.We’re still continuing to optimize the knowledge base, but we’ve already seen conversations that demonstrate SmartBot can assist customers through the buying process and recommend products.For a business with a technical product catalog where customers often need reassurance before purchasing, SmartBot has been a valuable tool and has real potential to contribute directly to conversions.
★★★★★Luxe Ensemblefrom Dominican Republic · 18 July 2026
es muy util si no tienes tiempo ni personal para gestionar cada duda de los clientes
★★★★★La Caverne De Chababafrom Guadeloupe · 14 July 2026
très simple a utiliser, l'automatisation se fait simplement.
Performance on the App Store
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Category rank
#2
sales boost
Total reviews
461
▲ 4 vs 30 days ago
Average rating
4.7 ★
0.00 vs 30 days ago
Top market
US
29.0% of installs · ▼ 2.40%
Category & keyword rankings
Position and market share today
| Keywordsales boost | #2 | 41.0% ▲1.4 |
| Keywordchatbot | #3 | 6.5% ▼4.6 |
| KeywordAI chatbots | #3 | 7.8% ▼4.6 |
| KeywordEmojis and stickers | #7 | 1.2% ▼2.0 |
Reviews trend
Cumulative reviews · last 6 months
402 → 461 reviews · rating steady at 4.7★
Ranks #2 in 1 of 10 App Store groups tracked.Open full charts →
SmartBot: Leading AI Chatbot FAQs
How do I install the SmartBot: Leading AI Chatbot Shopify app?
To install SmartBot: Leading AI Chatbot on your Shopify store, click on the SmartBot: Leading AI Chatbot installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install SmartBot: Leading AI Chatbot on your Shopify store, then contact us now.
What are the key features of SmartBot: Leading AI Chatbot?
The key features offered by SmartBot: Leading AI Chatbot to Shopify store owners are:
- Knows your store: Understands products, policies, pages, and store knowledge.
- Smarter Sales: Boost conversions with AI recommendations and support.
- Custom Workflows: Set business rules and let AI follow them automatically.
- Omnichannel Messaging: AI hands off to live agents via WhatsApp and email.
- Product Highlighting: AI extracts selling points to aid purchase decisions.
Does SmartBot: Leading AI Chatbot integrate with other Shopify apps or tools?
Yes, SmartBot: Leading AI Chatbot seamlessly integrates with other Shopify apps or tools, such as Easily connect SmartBot to Shopify with just a few clicks., Change your Chat Widget to match your store's brand., Increase consultation numbers and conversions with customized invitations..
Is there a free trial available for SmartBot: Leading AI Chatbot?
No, SmartBot: Leading AI Chatbot does not offer any free trial.
What are the pricing plans for SmartBot: Leading AI Chatbot?
The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $30/month, $100/month, $300/month and have no free trial period.
How does billing work for SmartBot: Leading AI Chatbot?
SmartBot: Leading AI Chatbot uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, SmartBot: Leading AI Chatbot allows its subscribers to cancel or upgrade their subscription plan at any time.
Does SmartBot: Leading AI Chatbot offer customer support?
Yes, SmartBot: Leading AI Chatbot offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Is SmartBot: Leading AI Chatbot compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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Writing reviews on ShopDigest is coming soon.
- AUAURELIUS★★★★★
i like the app very much its great with free plan also
- TCThe Collective - Art & Awareness★★★★★
Just incredible! Easy to install, and it will make life easier!
BEBestChatDeveloperDear The Collective, thank you for your amazing feedback! 😊 We’re thrilled our product makes life easier for you!
- SSSSBC-USA★★★★★
SmartBot has been a great addition to our SSBC-USA Shopify store. We were looking for more than just a basic chatbot—we wanted something that could actually help customers with product questions, guide them toward the right products, and support the sales process 24/7.The biggest value for us has been the amount of pre-sale engagement. Customers are actively using SmartBot to ask product and fitment-related questions before purchasing, which gives us another opportunity to capture buyers who may otherwise leave the site without contacting us.Setup was straightforward, and the ability to add our own product knowledge, policies, FAQs, and company-specific instructions has made the responses much more relevant to our business.We’re still continuing to optimize the knowledge base, but we’ve already seen conversations that demonstrate SmartBot can assist customers through the buying process and recommend products.For a business with a technical product catalog where customers often need reassurance before purchasing, SmartBot has been a valuable tool and has real potential to contribute directly to conversions.
BEBestChatDeveloperHi SSBC-USA, thank you for your detailed and positive feedback! 😊 We’re thrilled SmartBot supports your sales and enhances customer engagement so well.
- LELuxe Ensemble★★★★★
es muy util si no tienes tiempo ni personal para gestionar cada duda de los clientes
- LCLa Caverne De Chababa★★★★★
très simple a utiliser, l'automatisation se fait simplement.
- ESEHILF SWISS★★★★★
chiar ajuta, a vandut din primele zile un produs prin recomandarea lui.
BEBestChatDeveloperDear EHILF SWISS, thanks for sharing your great experience! 💙 We value your support and will keep improving SmartBot to help your success.
- SMSaint Moda★★★★★
Increíbleeeee me he quedado sorprendido es como hablar con una IA como Gemini o algo así pedo dentro de la Página, así ayuda a mis clientes a comprar más rápido
- SIsineklikhane.com★★★★★
uygulamayı beğendim. fiyatı biraz daha uygun olsa burada ki şampiyon uygulama diyebilirim
BEBestChatDeveloperRespected sineklikhane.com, thanks for loving the app! We hear your concerns about pricing and will thoughtfully take them into account.
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