Apps tracked
Category leader
Wa: WhatsApp Chat, WhatsApp AITop region
Top Zendesk Shopify Apps Ranked Today
Top 10 zendesk Shopify apps ranked by current App Store position, with market share and review counts. Updated weekly.
| App | Rank | Market share | Reviews |
|---|---|---|---|
 Zendesk AI Agent By Adelante | 1– | 9.64%9.31 | 6– |
| Wa: WhatsApp Chat, WhatsApp AI | 2– | 74.22%30.81 | 10234 |
 Setloop Zendesk Connector | 39 | 0.00%– | 0– |
 Flyweight AI Chatbot & AI Chat | 41 | 11.09%18.75 | 125– |
 Stylo: AI in Zendesk | 51 | 0.00%– | 1– |
 Vennie: AI Chatbot for Zendesk | 61 | 0.00%– | 4– |
 Review Collect by Scaly | 72 | 0.12%0.06 | 22– |
 My AskAI: AI Support Chatbot | 82 | 0.00%– | 0– |
 Yuma AI | 92 | 0.05%0.11 | 9– |
 Rep AI: AI Agent & Live Chat | 10– | 0.45%0.14 | 1247 |
Key Insights:
- Zendesk AI Agent By Adelante commands 9.6% market share, -64.6pp ahead of Wa: WhatsApp Chat, WhatsApp AI — a fragmented zendesk category.
- In the last 30 days, 2 apps climbed and 5 dropped in ranking among the top 10 tracked zendesk apps.
- Wa: WhatsApp Chat, WhatsApp AI added the most new reviews this month (+34) — strong adoption momentum.
- Note: Wa: WhatsApp Chat, WhatsApp AI holds higher market share (74.2%) than the rank-#1 app Zendesk AI Agent By Adelante — share and App Store rank don't align in this category, so cross-checking both views matters.
Live Ranking and Market Share Trends for Zendesk Shopify Apps
Monthly ranking and market share trends for the top 5 zendesk Shopify apps over the past year — see how each app's App Store position and market share have shifted month by month.
Charts Data
| App | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 | Oct 2026 |
|---|---|---|---|---|---|---|
| Zendesk AI Agent By Adelante | #1– | #1– | #1– | #1– | #1– | #1– |
| Wa: WhatsApp Chat, WhatsApp AI | #2– | #2– | #2– | #2– | #2– | #2– |
| Setloop Zendesk Connector | — | — | — | #16– | #124 | #39 |
| Flyweight AI Chatbot & AI Chat | #31– | #31– | #376 | #392 | #336 | #41 |
| Stylo: AI in Zendesk | #51 | #5– | #41 | #31 | #41 | #51 |
Key Insights:
- Zendesk AI Agent By Adelante's ranking held steady from #1 to #1 over the charted period.
- 2 of 5 top zendesk apps improved their position; 1 declined — a mixed picture.
- Zendesk AI Agent By Adelante's market share is 9.6% — losing -0.6pp since the start of the chart.
Zendesk Shopify Apps — Market Share by Country
Top 5 countries driving installs for zendesk Shopify apps, with current market share and 30-day change versus the previous month.
| Country | Market share | Change |
|---|---|---|
 United States | 39.3% | 18.32 |
 United Kingdom | 11.9% | 2.59 |
 Israel | 11.0% | 6.54 |
 Australia | 4.8% | 1.49 |
 United Arab Emirates | 4.5% | 1.61 |
Key Insights:
- United States accounts for 39.3% of zendesk app installs — the single largest market.
- Top 3 markets (United States, United Kingdom, Israel) collectively cover 62.3% of all tracked zendesk installs — highly concentrated demand.
Fastest to 1,000 Reviews — Zendesk Shopify Apps
Race-style view of how the top 4 zendesk Shopify apps reached 1,000 reviews — months since launch on the X-axis, cumulative review count on the Y-axis.
Charts Data
| App | Months to Reach 1,000 Reviews | Current Review Count |
|---|---|---|
| Flyweight AI Chatbot & AI Chat | Not yet reached | 124 |
| Wa: WhatsApp Chat, WhatsApp AI | Not yet reached | 77 |
| Zendesk AI Agent By Adelante | Not yet reached | 6 |
| Stylo: AI in Zendesk | Not yet reached | 1 |
Key Insights:
- 4 of the top 4 zendesk apps haven't yet crossed 1,000 reviews — Flyweight AI Chatbot & AI Chat is closest at 124 cumulative.
Top Zendesk Shopify Apps Ranked by Position
Zendesk AI Agent By Adelante ranks #1 for zendesk with 9.6% share — the leader position in a fragmented field where many apps are within striking distance, -64.6pp ahead of Wa: WhatsApp Chat, WhatsApp AI (74.2%). Setloop Zendesk Connector sits at #3 with 0 share, rounding out the top tier. Together, the top 3 apps absorb 83.9% of all zendesk installs — a highly concentrated landscape with limited room for new entrants. Setloop Zendesk Connector is the standout mover this month, climbing 9 positions — a momentum signal worth tracking. Worth noting: the top-ranked app and the highest-share app aren't the same here — App Store rank and our market share metric (computed from review counts and other factors) move on independent dynamics, so cross-checking both views matters in this category.
Zendesk is a fragmented market — the top 3 apps together hold only 83.9% of installs, leaving Zendesk AI Agent By Adelante's 9.6% lead modest in absolute terms and Setloop Zendesk Connector at 0 still capturing meaningful share. With this many viable apps, pricing model and integration depth differentiate zendesk options more than rank does.
Live Ranking and Market Share Trends Across Zendesk Shopify Apps
Zendesk AI Agent By Adelante held #1 steadily from Apr 2026 to Oct 2026 — an entrenched leader in zendesk that challengers haven't displaced. Across the top 5 plotted zendesk apps, 2 improved their ranking while 1 declined — the category is moving upward overall. Zendesk AI Agent By Adelante's share held near 9.6% from Apr 2026 to Oct 2026 — a stable install base for zendesk apps rather than active gain or loss.
3 of 5 plotted zendesk apps moved positions in this window — recent trajectory beats current rank as a signal when a category is reshuffling this actively.
Review Growth Velocity in Zendesk — Which Apps Grew Fastest
None of the top 4 zendesk apps tracked here have yet crossed 1,000 reviews. Flyweight AI Chatbot & AI Chat leads the set on current cumulative reviews with 124 — closest to the milestone, at roughly 12% of the way there.
With no app in this zendesk set having crossed 1,000 reviews, the category is still in early adoption. Flyweight AI Chatbot & AI Chat is the closest to breaking out at 124 cumulative reviews — worth tracking its per-month review velocity to see whether it's on pace to cross the milestone first.
Top 5 Apps in Zendesk
- Zendesk AI Agent By Adelante — Tops the zendesk rankings with 9.6% market share and 5.0★.
- Wa: WhatsApp Chat, WhatsApp AI — Ranks #2 for zendesk with 74.2% market share and 4.9★.
- Setloop Zendesk Connector — Climbed 9 positions this month to rank #3 — 0 share, 0 reviews.
- Flyweight AI Chatbot & AI Chat — Currently ranked #4 with 11.1% market share and 4.8★.
- Stylo: AI in Zendesk — Currently ranked #5 with 0 market share and 5.0★.
Zendesk Shopify Apps — Frequently Asked Questions
1. What is the best zendesk app on Shopify?
zendesk is a fragmented market on Shopify — Zendesk AI Agent By Adelante ranks #1 with 9.6% market share, but multiple apps capture meaningful share. Compare the top 5 on rankings, market share, and reviews to find the right fit for your store.
2. Which zendesk app has the highest market share on Shopify?
Zendesk AI Agent By Adelante holds the highest market share among zendesk apps at 9.6% (-9.31pp vs 30 days ago). Market share here is estimated from each app's recent review velocity, with rank-weighted adjustment because positions in keyword search drive most installs.
3. How many zendesk apps are tracked on Shopify?
ShopDigest tracks 95 zendesk apps on the Shopify App Store. Rankings, market share, geography, and review data refresh weekly.
4. Which zendesk app is growing the fastest on Shopify?
Setloop Zendesk Connector has shown the strongest ranking momentum, climbing 9 positions over the past 30 days. Use the Rankings tab to see full month-over-month trajectories.
5. Where are zendesk apps most popular on Shopify?
United States has the highest concentration of zendesk app installs at 39.3%, followed by United Kingdom at 11.9%. The Geography tab shows the full country-by-country breakdown.
6. How is market share calculated for zendesk on Shopify keyword pages?
For keyword pages, market share is rank-weighted — apps at position #1 carry roughly 40× the weight of apps at position #22, and apps beyond #22 are excluded. This reflects the reality that Shopify keyword search traffic concentrates heavily at the top of results.
