Top 96 Zendesk Shopify Apps in September 2026
Check out all Zendesk apps tailor-made for your Shopify store. Whether you are seeking free or paid solutions, Shopify offers a diverse range of 96 top-notch apps catering to businesses of all sizes.These apps are designed to boost your Shopify store's performance and make managing your business a breeze. Explore the collection and discover how these Zendesk apps can take your Shopify store to the next level!We meticulously handpicked these top Zendesk apps by evaluating various parameters, including ratings, reviews, price, popularity, launch date, and best matches, to ensure they offer the best value and experience to our users. Read full information here.Check out all Zendesk apps tailor-made for your Shopify store. Whether you're seeking free plans or premium solutions, Shopify offers a diverse range of 96 top-notch apps catering to businesses of all sizes. Discover the perfect tools to elevate your' e-commerce experience today!
Top Zendesk shopify apps
- Phone Call & AI Voice ‑ CONSIO:
AI IVR, AI Voice Agents, AI SMS & phone calls for ecommerce
- Flyweight AI Chatbot & AI Chat:
On-Brand AI Agent for AI Search, Tickets & Live Chat | ChatGPT
- WhatsApp Chat & Abandoned Cart:
Recover abandoned carts and chat with customers on WhatsApp.
- Rep AI: AI Agent & Live Chat:
Proactive AI chat turns browsers into buyers & cuts tickets
- Stylo: AI in Zendesk:
Solve Zendesk Tickets faster with Generative AI.
- Review Collect by Scaly:
Automated AI collection, response and analysis of reviews.
- Vennie: AI Chatbot for Zendesk:
AI Chatbot for Zendesk: automates support, boosts revenue
Phone Call & AI Voice ‑ CONSIO
AI IVR, AI Voice Agents, AI SMS & phone calls for ecommerce
Key Features
Inbound AI Voice 24/7 + AI IVR: answers, qualifies, routes high-intent calls
Outbound power dialer runs segmented campaigns; auto-drops voicemails, at scale
All-in-one Phone Hub: AI + human calls, SMS, live monitoring, Shopify ROI
Call top segments from Klaviyo & Shopify: VIPs, abandoned checkouts, in minutes
AI SMS follows up instantly with tracking links, product info, or order updates
toners.ca, Canada
I run Toners.ca, a small B2B toner and printer supplies business. Consio has quietly become one of the most useful tools in our Shopify stack — it does the boring, repetitive work that eats time in a small operation and lets us focus on customers and margins instead of admin.The app itself is clean, quick, and Shopify-native — no clunky sync issues, no surprises. But what really stands out is the support. Philippe reached out personally to check in — that's not something you see every day from a Shopify app team. When you're a small shop, having a real human on the other end who cares whether the tool is working for you is worth more than any feature list.If you're a small merchant weighing tools that promise to save you time, Consio is one of the few that actually delivers. Highly recommended.
Store Owner's Tip
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125
SD Points
1.62%
Market Share
ShopDigest's View
About the App
Phone Call & AI Voice ‑ CONSIO, a Zendesk Shopify app, has achieved 32 reviews and an average rating of 5 stars since its launch 2 years ago. Designed to assist Shopify merchants with - "Consio turns phone calls into ecom revenue: AI Voice Agent, AI IVR & AI SMS, phone call campaigns." it is a valuable addition to the Zendesk app lineup.
Top Features:
Zendesk Shopify apps can help elevate your e-commerce game. Phone Call & AI Voice ‑ CONSIO offers a host of key features, including:
- Inbound AI Voice 24/7 + AI IVR: answers, qualifies, routes high-intent calls
- Outbound power dialer runs segmented campaigns; auto-drops voicemails, at scale
- All-in-one Phone Hub: AI + human calls, SMS, live monitoring, Shopify ROI
- Call top segments from Klaviyo & Shopify: VIPs, abandoned checkouts, in minutes
- AI SMS follows up instantly with tracking links, product info, or order updates
Pricing Details
Phone Call & AI Voice ‑ CONSIO offers 1 free plan and 3 paid plans.
Considering installing this Zendesk Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Start Free
$0/month
Setup your account and campaigns free
$30 Plan
$30/month
includes 100 minutes of phone calls
$60 Plan
$60/month
includes 400 minutes of phone calls
$120 plan
$120/month
includes 1000 minutes of phone calls
Pros and Cons
Delve into ShopDigest's expert insights on Phone Call & AI Voice ‑ CONSIO - a Zendesk Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business.
Pros
Responsive and helpful assistance, especially during peak periods.
Frequent and impactful updates that align with user needs.
Simple installation process and quick setup for new users.
Cons
Flyweight AI Chatbot & AI Chat
On-Brand AI Agent for AI Search, Tickets & Live Chat | ChatGPT
Free Trial: 7 days
Pros
The app is frequently praised for its one-click setup and seamless integration with Shopify.
Users highlight the clean interface, intuitive navigation, and ease of use for both admins and customers.
The chatbot's ability to provide accurate, context-aware answers based on website content is widely appreciated.
Cons
Some users note that the starter plan's impressions cap is too low for businesses with higher traffic.
Idole Lebanon LLC, United States
The application is very smart and efficient and can read and memorize your website correctly,very good one
Store Owner's Tip
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123
SD Points
37.69%
Market Share
ShopDigest's View
About the App
Flyweight AI Chatbot & AI Chat, a Zendesk Shopify app, has achieved 108 reviews and an average rating of 4.8 stars since its launch 2 years ago. Designed to assist Shopify merchants with - "New! On-Brand AI Chatbot Across Every Customer Channel | Powered by Knowledge Graph & ChatGPT" it is a valuable addition to the Zendesk app lineup.
Top Features:
Zendesk Shopify apps can help elevate your e-commerce game. Flyweight AI Chatbot & AI Chat offers a host of key features, including:
- AI knows all your store's texts: pages, articles, products,.. (nightly refresh).
- Automatically detects the personality of your brand & can be fine-tuned.
- Fluent in English & 100+ languages | Powered by Leading Graph Tech & ChatGPT
- Chatbot based on Shopify store data and routings | GDPR & AI-Act compliant.
- NEW! Ticket & Mail AI in your stack: Gmail, Zoho, Outlook Web, Zendesk & Gorgias
Pricing Details
Flyweight AI Chatbot & AI Chat offers 1 free plan and 2 paid plans.
Considering installing this Zendesk Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Free
$0/month
On-Brand AI Chatbot, AI Search & more
1 user for Web App + Ticket AI (New!)
✓Gmail ✓Zoho ✓Outlook ✓Zendesk ✓Gorgias
------------------------------
Unlimited Live chats & Brand Personality
Unlimited routing incl. Order-Tracking
Unlimited forms & lead forms
Beta: Instagram, WhatsApp, Messenger
AI Core
$30/month
Up to 3,000 products ($5 per +1,000)
1 user for Web App + Ticket AI (New!)
✓Gmail ✓Zoho ✓Outlook ✓Zendesk ✓Gorgias
------------------------------
All features from "Free":
Nightly refresh of all store data
Translation & Auto language detection
Startup 🇪🇺 GDPR & AI-Act ✓
AI Pro
$100/month
Up to 10,000 products ($5 per +1,000)
5 users for Web App + Ticket AI (New!)
✓Gmail ✓Zoho ✓Outlook ✓Zendesk ✓Gorgias
------------------------------
All features from "AI Core":
More products possible (1 Million+)
Onboarding & AI Performance call
Add external data: Zendesk knowledge
Pros and Cons
Delve into ShopDigest's expert insights on Flyweight AI Chatbot & AI Chat - a Zendesk Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business.
Pros
The app is frequently praised for its one-click setup and seamless integration with Shopify.
Users highlight the clean interface, intuitive navigation, and ease of use for both admins and customers.
The chatbot's ability to provide accurate, context-aware answers based on website content is widely appreciated.
Many reviews mention prompt, helpful, and responsive support for both technical and non-standard requests.
Users value the app's adherence to data privacy regulations, making it a trusted choice.
The chatbot effectively reduces support workload by handling customer inquiries autonomously.
Users enjoy the ability to personalize the chatbot's appearance and rules to match their store's branding.
Cons
Some users note that the starter plan's impressions cap is too low for businesses with higher traffic.
A few reviews mention a waiting period (e.g., 2 hours) for the chatbot to fully initialize after setup.
The absence of an option to transfer conversations to a live agent is a noted drawback for some users.
Explore Shopify app Analytics and Insights
Explore usage trends, country-wise patterns, and performance metrics like never before.
Phone Call & AI Voice ‑ CONSIO
Consio turns phone calls into ecom revenue: AI Voice Agent, AI IVR & AI SMS, phone call campaigns.
Flyweight AI Chatbot & AI Chat
New! On-Brand AI Chatbot Across Every Customer Channel | Powered by Knowledge Graph & ChatGPT
WhatsApp Chat & Abandoned Cart
Automate WhatsApp marketing, customer chats, COD confirmations, and cash-on-delivery orders.
WhatsApp Chat & Abandoned Cart
Recover abandoned carts and chat with customers on WhatsApp.
Free Trial: 7 days
Pros
Prompt and helpful assistance, with specific agents like Victor receiving praise for thorough problem resolution.
Seamless setup and compatibility with platforms like Shopify and WhatsApp.
Ability to personalize message templates to align with brand voice, enhancing customer engagement.
Cons
Occasional challenges in linking WhatsApp Business accounts, partly due to Meta’s policies.
Greengoods Fit, United States
The message delivery speed and tracking are excellent, and I appreciate how lightweight the app is it doesn’t slow anything down. On top of that, their support team is outstanding. They respond fast, know the product inside out, and even helped me customize the message flow to fit my brand voice.
Store Owner's Tip
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71
SD Points
-
Market Share
ShopDigest's View
About the App
WhatsApp Chat & Abandoned Cart, a Zendesk Shopify app, has achieved 58 reviews and an average rating of 4.8 stars since its launch 2 years ago. Designed to assist Shopify merchants with - "Automate WhatsApp marketing, customer chats, COD confirmations, and cash-on-delivery orders." it is a valuable addition to the Zendesk app lineup.
Top Features:
Zendesk Shopify apps can help elevate your e-commerce game. WhatsApp Chat & Abandoned Cart offers a host of key features, including:
- WhatsApp Chat & Automated WhatsApp Marketing: Send automated WhatsApp messages
- Customizable Messaging Templates: Personalize messages with WhatsApp Automation
- WhatsApp Button, WhatsApp Order Confirmation, WhatsApp Shipment & WhatsApp Chat
- Integrates with: Klaviyo, Gorgias, Zendesk, Crisp, Re:amaze ... and more to come
- WhatsApp API connection: Send messages directly from your own brand number
Pricing Details
WhatsApp Chat & Abandoned Cart offers 1 free plan and 2 paid plans.
Considering installing this Zendesk Shopify app? Explore the pricing details and discover if they align with your budget and needs.
FREE
$0/month
1 Automated Reminder using WhatsApp API
WhatsApp Analytics message performance
WhatsApp discounts coupon
WhatsApp customer support.
WhatsApp Premium Chat Widget
WhatsApp Cash on Delivery
Order Confirmation, Order Shipment
WhatsApp Marketing - Abandoned Cart
LITE
$17.99/month
2 Automated Reminders using WhatsApp API
WhatsApp Analytics dashboard
WhatsApp discounts coupon
Advanced WhatsApp support
Send messages from your own brand number
WhatsApp Cash on Delivery
Order Confirmation, Order Shipment
WhatsApp Marketing - Abandoned Cart
PRO
$34.99/month
3 Automated Reminders using WhatsApp API
WhatsApp Advanced analytics dashboard
Klaviyo,Gorgias,Zendesk,Crisp,Re:amaze
WhatsApp customer support
Track data with Google Analytics
Send messages from your own number
WhatsApp Cash on Delivery
WhatsApp Marketing - Abandoned Cart
Pros and Cons
Delve into ShopDigest's expert insights on WhatsApp Chat & Abandoned Cart - a Zendesk Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business.
Pros
Prompt and helpful assistance, with specific agents like Victor receiving praise for thorough problem resolution.
Seamless setup and compatibility with platforms like Shopify and WhatsApp.
Ability to personalize message templates to align with brand voice, enhancing customer engagement.
Effective cart recovery feature with automated, non-intrusive WhatsApp notifications.
Simple installation and intuitive operation, making it accessible for all users.
Smooth operation without unnecessary bloat, ensuring reliability.
Tools like pop-ups and product recommendations improve store activity and customer interaction.
Cons
Occasional challenges in linking WhatsApp Business accounts, partly due to Meta’s policies.
A few users noted issues with email features, though WhatsApp alternatives were praised.
Rep AI: AI Agent & Live Chat
Proactive AI chat turns browsers into buyers & cuts tickets
Free Trial: 14 days
Pros
The support team is frequently praised for being responsive, proactive, and dedicated to helping users succeed.
Users highlight the ease of integrating the app with Shopify and other platforms, with a straightforward setup process.
Many reviews note significant improvements in conversion rates, revenue, and customer engagement after implementation.
Cons
Some users find the premium pricing for personalized or advanced features prohibitive.
REP Provisions, United States
This app has been an incredible revenue driver for us. It's also reduced support tickets dramatically. My CSR is Hans and he's been terrific and super helpful. I'm not technical and the app has been easy to implement, the ai responses are highly accurate.
Store Owner's Tip
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21
SD Points
1.35%
Market Share
ShopDigest's View
About the App
Rep AI: AI Agent & Live Chat, a Zendesk Shopify app, has achieved 92 reviews and an average rating of 4.7 stars since its launch 4 years ago. Designed to assist Shopify merchants with - "A ChatGPT-powered chatbot is here to increase conversions and sales—the future of sales channels has arrived." it is a valuable addition to the Zendesk app lineup.
Top Features:
Zendesk Shopify apps can help elevate your e-commerce game. Rep AI: AI Agent & Live Chat offers a host of key features, including:
- Proactive Re-engagement:AI actively restarts conversations with shoppers who are lost or puzzled.
- Greeting a Returning Customer:Customized Chats: "Hello Lisa from Ohio. Glad to see you again!"
- Brand Customization:Keep your brand consistent: personalize everything from appearance and mood to speech and style.
- Customer assistance:Assist customers to find items by asking: "What dress size are you looking for?"
- Chatbot Recommendations:The chatbot suggests items that are related and similar to what you choose.
Pricing Details
Rep AI: AI Agent & Live Chat offers 1 free plan and 3 paid plans.
Considering installing this Zendesk Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Pay-as-you-Grow
$0/month
100 free visitors a month
Up to 100 products
Self-serve onboarding
Chat support
AI Sales skills
Starter plan
$104/month
Up to 10K visitors/mo
Up to 1,000 products
Email support
AI Sales skills
Custom branding
AI training
AI product recommendations
Basic Plan
$209/month
Up to 25K visitors/mo
Up to 2,000 products
Chat support
AI Sales skills
Custom branding
AI training
AI product recommendations
Standard Plan
$368/month
Up to 50K visitors/mo
Up to 5K products
Chat support
AI Sales skills
Custom branding
AI training
Product recommendations
Pros and Cons
Delve into ShopDigest's expert insights on Rep AI: AI Agent & Live Chat - a Zendesk Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business.
Pros
The support team is frequently praised for being responsive, proactive, and dedicated to helping users succeed.
Users highlight the ease of integrating the app with Shopify and other platforms, with a straightforward setup process.
Many reviews note significant improvements in conversion rates, revenue, and customer engagement after implementation.
The AI chatbot is commended for its ability to learn, adapt, and provide accurate, personalized responses over time.
The app reduces customer service workload by handling common queries, freeing up staff for more complex tasks.
Users appreciate the ability to tailor the chatbot’s responses and features to match their brand’s tone and needs.
The app provides valuable insights and reporting tools to refine customer interactions and business strategies.
The chatbot’s ability to assist customers outside business hours is a recurring positive theme.
Multiple users emphasize that the app pays for itself through increased sales and efficiency gains.
The development and support teams are noted for their commitment to continuous improvement and user success.
Cons
Some users find the premium pricing for personalized or advanced features prohibitive.
A few reviews mention a learning curve due to the app’s extensive features and customization options.
A small number of users raised concerns about unclear pricing or billing practices after uninstallation.
The higher-tier pricing may be a barrier for smaller stores with tighter budgets.
Pros
Automates repetitive ticket responses, significantly reducing manual workload and improving team productivity.
Seamlessly incorporates Shopify data to provide accurate order and product information in responses.
Offers high-quality, natural-sounding translations, enhancing support for global teams.
Cons
Struggles to generate accurate responses when customers ask about topics not covered in existing documentation.
Color Me Urban Beauty, United States
I wasn't familiar with Stylo at all, I found this app in the Shopify app store and that led me to the Zendesk app store to find that they have several apps all centered around AI in CX. Though we use Shopify we don't have a high volume of tickets that need automated responses, we actually ended up using the Scribe app to write our help center articles for us. It's like chatgpt for our help center, which is more useful for us as we are just getting started with a support team (2 people) and it's harder to create a robust help center than it is to just answer the few tickets we get. I'm sure we'll get to the point where we need the generated response AI as well but for now Scribe has been a huge help!
Store Owner's Tip
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0
SD Points
-
Market Share
ShopDigest's View
About the App
Stylo: AI in Zendesk, a Zendesk Shopify app, has achieved 0 reviews and an average rating of 0 stars since its launch 2 years ago. Designed to assist Shopify merchants with - "Stylo enhances your Zendesk ticket responses with the power of AI." it is a valuable addition to the Zendesk app lineup.
Top Features:
Zendesk Shopify apps can help elevate your e-commerce game. Stylo: AI in Zendesk offers a host of key features, including:
- Automatically solve Zendesk tickets with the power of AI
- Automatic translation from and to any language
- Works with all Shopify plans, no add-ons required
- Can answer any question found in your Zendesk Help Center
- Brand, tone, and language settings ensure consistent messaging
Pricing Details
Stylo: AI in Zendesk offers 0 free plans and 0 paid plans.
Considering installing this Zendesk Shopify app? Explore the pricing details and discover if they align with your budget and needs.
$0/month
Pros and Cons
Delve into ShopDigest's expert insights on Stylo: AI in Zendesk - a Zendesk Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business.
Pros
Automates repetitive ticket responses, significantly reducing manual workload and improving team productivity.
Seamlessly incorporates Shopify data to provide accurate order and product information in responses.
Offers high-quality, natural-sounding translations, enhancing support for global teams.
Regular updates and responsiveness to user feedback demonstrate ongoing enhancements.
Cons
Struggles to generate accurate responses when customers ask about topics not covered in existing documentation.
Review Collect by Scaly
Automated AI collection, response and analysis of reviews.
Key Features
Automatic review collection via WhatsApp, SMS and Email after every order
All your reviews (Google, Trustpilot, etc.) in one centralized dashboard
AI analysis of each feedback with concrete improvement recommendations
Automatic AI responses on Google and Trustpilot aligned with your brand tone
Native integration with Gorgias, Zendesk and Klaviyo for support & upsell
Franklin, France
Très bonne expérience avec Review Collect depuis sa mise en place. L’outil est simple d’utilisation, intuitif et nous a permis d’augmenter significativement notre volume d’avis.L’accompagnement est également un vrai point fort : l’équipe est disponible, réactive et toujours à l’écoute pour optimiser les performances de collecte !
Store Owner's Tip
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0
SD Points
-
Market Share
ShopDigest's View
About the App
Review Collect by Scaly, a Zendesk Shopify app, has achieved 20 reviews and an average rating of 5 stars since its launch 3 years ago. Designed to assist Shopify merchants with - "Collect more reviews via WhatsApp/SMS/Email. AI responds and analyzes each feedback" it is a valuable addition to the Zendesk app lineup.
Top Features:
Zendesk Shopify apps can help elevate your e-commerce game. Review Collect by Scaly offers a host of key features, including:
- Automatic review collection via WhatsApp, SMS and Email after every order
- All your reviews (Google, Trustpilot, etc.) in one centralized dashboard
- AI analysis of each feedback with concrete improvement recommendations
- Automatic AI responses on Google and Trustpilot aligned with your brand tone
- Native integration with Gorgias, Zendesk and Klaviyo for support & upsell
Pricing Details
Review Collect by Scaly offers 0 free plans and 0 paid plans.
Considering installing this Zendesk Shopify app? Explore the pricing details and discover if they align with your budget and needs.
$0/month
Vennie: AI Chatbot for Zendesk
AI Chatbot for Zendesk: automates support, boosts revenue
Key Features
Automates your support requests: address changes, cancellations, and more
Ready to use immediately: installation in just 30 minutes
Customizable: launch all answer categories live or test internally
Multilingual: supports the biggest languages, ideal for growing shops
VICINITY, Germany
Der Vennichat Bot ist ein praktisches und benutzerfreundliches Tool, das schnell und präzise auf Anfragen reagiert. Die Gespräche sind flüssig und natürlich, was den Chat angenehm macht. Besonders positiv ist die Anpassungsfähigkeit an unterschiedliche Gesprächsstile.
Store Owner's Tip
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0
SD Points
-
Market Share
ShopDigest's View
About the App
Vennie: AI Chatbot for Zendesk, a Zendesk Shopify app, has achieved 4 reviews and an average rating of 5 stars since its launch 2 years ago. Designed to assist Shopify merchants with - "Automate your Zendesk support – without hiring new staff!" it is a valuable addition to the Zendesk app lineup.
Top Features:
Zendesk Shopify apps can help elevate your e-commerce game. Vennie: AI Chatbot for Zendesk offers a host of key features, including:
- Automates your support requests: address changes, cancellations, and more
- Ready to use immediately: installation in just 30 minutes
- Customizable: launch all answer categories live or test internally
- Multilingual: supports the biggest languages, ideal for growing shops
Pricing Details
Vennie: AI Chatbot for Zendesk offers 0 free plans and 3 paid plans.
Considering installing this Zendesk Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Starter
$99/month
Includes 400 generated messages
Responses to emails
Dynamic Shopify and knowledge base
Business
$499/month
Includes 3,000 generated messages
All "Starter" features
Dedicated support
Unlimited team members
Corporate
$1499/month
Includes 10,000 generated messages
All "Business" features
Priority adjustments implementation
Slack-Connect channel
Pros and Cons
Delve into ShopDigest's expert insights on Vennie: AI Chatbot for Zendesk - a Zendesk Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business.
Pros
The chatbot successfully streamlines support tasks, providing significant utility.
Cons
Showing 1-10 out of 96
Best zendesk Apps in Shopify
zendesk apps are designed to address specific needs and challenges faced by Shopify store merchants. challenges faced by Shopify store merchants. Whether you're looking to optimize your store's SEO, improve customer support, enhance product listings, or streamline your inventory management, there's an app for that.
Discover a wealth of cutting-edge tools and features offered by these remarkable zendesk Shopify apps, including Phone Call & AI Voice ‑ CONSIO, Flyweight AI Chatbot & AI Chat, WhatsApp Chat & Abandoned Cart, and many more. Our app collection provides a comprehensive overview of the top apps in the zendesk category, enabling you to select the ones that will take your e-commerce venture to new heights.
Empower your Shopify store with the best zendesk apps the platform has to offer and elevate your online business.
Overview of the Above Top Zendesk Shopify Apps in September 2026
There are a number of zendesk apps in the Shopify app store designed to supercharge your e-commerce success. Whether you're a seasoned entrepreneur or just starting your online journey, the right apps can make all the difference. We have listed the top Shopify apps in the zendesk category, based on their popularity and average rating, to help you make informed decisions.
| App Name | Category | Developer | Starting Price | Free Plan | Reviews |
|---|---|---|---|---|---|
| Phone Call & AI Voice ‑ CONSIO | Zendesk | Consio AI Inc. | $0/month | Available | 5.0 (32) |
| Flyweight AI Chatbot & AI Chat | Zendesk | Flyweight GmbH | $0/month | Available | 4.8 (108) |
| WhatsApp Chat & Abandoned Cart | Zendesk | Appify Creations | $0/month | Available | 4.8 (58) |
| Rep AI: AI Agent & Live Chat | Zendesk | Rep AI Technologies Inc. | $0/month | Available | 4.7 (92) |
| Stylo: AI in Zendesk | Zendesk | Stylo | $0/month | Unavailable | - |
| Review Collect by Scaly | Zendesk | Scaly | $0/month | Unavailable | 5.0 (20) |
| Vennie: AI Chatbot for Zendesk | Zendesk | Vennie Tech UG | $99/month | Unavailable | 5.0 (4) |
Have a Closer Look at the Best Zendesk Apps
Now let us jump in and check out these Top 10 Zendesk Shopify apps.
1. Phone Call & AI Voice ‑ CONSIO
5.0
(40)
Reviews
Most Recent Review
5.0
Amazing
I run Toners.ca, a small B2B toner and printer supplies business. Consio has quietly become one of the most useful tools in our Shopify stack — it does the boring, repetitive work that eats time in a small operation and lets us focus on customers and margins instead of admin.The app itself is clean, quick, and Shopify-native — no clunky sync issues, no surprises. But what really stands out is the support. Philippe reached out personally to check in — that's not something you see every day from a Shopify app team. When you're a small shop, having a real human on the other end who cares whether the tool is working for you is worth more than any feature list.If you're a small merchant weighing tools that promise to save you time, Consio is one of the few that actually delivers. Highly recommended.
Recent Review
5.0
Amazing
Incredible phone platform for ecommerce!! We use Consio for a few outbound campaigns and we are very happy with the team and the results.
Why is Phone Call & AI Voice ‑ CONSIO a top Zendesk Shopify app?
ShopDigest selects the top Shopify apps in the Zendesk category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate Phone Call & AI Voice ‑ CONSIO with your Shopify store?
- Inbound AI Voice 24/7 + AI IVR: answers, qualifies, routes high-intent calls
- Outbound power dialer runs segmented campaigns; auto-drops voicemails, at scale
- All-in-one Phone Hub: AI + human calls, SMS, live monitoring, Shopify ROI
- Call top segments from Klaviyo & Shopify: VIPs, abandoned checkouts, in minutes
- AI SMS follows up instantly with tracking links, product info, or order updates
Shopify merchants highlight key advantages, such as Inbound AI Voice 24/7 + AI IVR: answers, qualifies, routes high-intent calls, Outbound power dialer runs segmented campaigns; auto-drops voicemails, at scale, and more,
What are some of the top alternatives for Phone Call & AI Voice ‑ CONSIO?
Install Now
Our experts are here to help you.
2. Flyweight AI Chatbot & AI Chat
4.8
(126)
Reviews
Most Recent Review
5.0
Amazing
The application is very smart and efficient and can read and memorize your website correctly,very good one
Recent Review
5.0
Amazing
We are sofar very satisfied with this AI chatbot solution. It has enhanced the user experience on our website and provides real value to our visitors. During our implementation process, the customer support team truly stood out. They responded incredibly fast, were always helpful, and went the extra mile to resolve questions. Outstanding service and a great product we highly recommend.
Why is Flyweight AI Chatbot & AI Chat a top Zendesk Shopify app?
ShopDigest selects the top Shopify apps in the Zendesk category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate Flyweight AI Chatbot & AI Chat with your Shopify store?
- AI knows all your store's texts: pages, articles, products,.. (nightly refresh).
- Automatically detects the personality of your brand & can be fine-tuned.
- Fluent in English & 100+ languages | Powered by Leading Graph Tech & ChatGPT
- Chatbot based on Shopify store data and routings | GDPR & AI-Act compliant.
- NEW! Ticket & Mail AI in your stack: Gmail, Zoho, Outlook Web, Zendesk & Gorgias
Shopify merchants highlight key advantages, such as AI knows all your store's texts: pages, articles, products,.. (nightly refresh)., Automatically detects the personality of your brand & can be fine-tuned., and more,
What are some of the top alternatives for Flyweight AI Chatbot & AI Chat?
Install Now
Our experts are here to help you.
3. WhatsApp Chat & Abandoned Cart
4.8
(58)
Reviews
Most Recent Review
5.0
Amazing
The message delivery speed and tracking are excellent, and I appreciate how lightweight the app is it doesn’t slow anything down. On top of that, their support team is outstanding. They respond fast, know the product inside out, and even helped me customize the message flow to fit my brand voice.
Recent Review
5.0
Amazing
super antento, muchas gracias por el esfuerzo en hablar español. me ayudaron mucho
Why is WhatsApp Chat & Abandoned Cart a top Zendesk Shopify app?
ShopDigest selects the top Shopify apps in the Zendesk category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate WhatsApp Chat & Abandoned Cart with your Shopify store?
- WhatsApp Chat & Automated WhatsApp Marketing: Send automated WhatsApp messages
- Customizable Messaging Templates: Personalize messages with WhatsApp Automation
- WhatsApp Button, WhatsApp Order Confirmation, WhatsApp Shipment & WhatsApp Chat
- Integrates with: Klaviyo, Gorgias, Zendesk, Crisp, Re:amaze ... and more to come
- WhatsApp API connection: Send messages directly from your own brand number
Shopify merchants highlight key advantages, such as WhatsApp Chat & Automated WhatsApp Marketing: Send automated WhatsApp messages, Customizable Messaging Templates: Personalize messages with WhatsApp Automation, and more,
What are some of the top alternatives for WhatsApp Chat & Abandoned Cart?
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4. Rep AI: AI Agent & Live Chat
4.7
(116)
Reviews
Most Recent Review
5.0
Amazing
This app has been an incredible revenue driver for us. It's also reduced support tickets dramatically. My CSR is Hans and he's been terrific and super helpful. I'm not technical and the app has been easy to implement, the ai responses are highly accurate.
Recent Review
5.0
Amazing
The Rep AI concierge for sales & customer service has quickly become as essential component of our DtC tech stack. The UX is great for customers, the back end UI and reporting are excellent for us, and the ROI is undeniable. Beyond being a great tool, it's backed by phenomenal technical customer support. Shout out to Hans in particular. Would recommend this tool for any mid-size+ DtC brand that's looking to increase sales and/or reduce customer support ticket load.
Why is Rep AI: AI Agent & Live Chat a top Zendesk Shopify app?
ShopDigest selects the top Shopify apps in the Zendesk category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate Rep AI: AI Agent & Live Chat with your Shopify store?
- Proactive Re-engagement: AI actively restarts conversations with shoppers who are lost or puzzled.
- Greeting a Returning Customer: Customized Chats: "Hello Lisa from Ohio. Glad to see you again!"
- Brand Customization: Keep your brand consistent: personalize everything from appearance and mood to speech and style.
- Customer assistance: Assist customers to find items by asking: "What dress size are you looking for?"
- Chatbot Recommendations: The chatbot suggests items that are related and similar to what you choose.
Shopify merchants highlight key advantages, such as AI proactively re-engages shoppers who are stuck or confused with a conversation, Personalized Conversations: "Hey Lisa from Ohio. Welcome back!", and more,
What are some of the top alternatives for Rep AI: AI Agent & Live Chat?
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5. Stylo: AI in Zendesk
-
Reviews
Most Recent Review
5.0
Amazing
I wasn't familiar with Stylo at all, I found this app in the Shopify app store and that led me to the Zendesk app store to find that they have several apps all centered around AI in CX. Though we use Shopify we don't have a high volume of tickets that need automated responses, we actually ended up using the Scribe app to write our help center articles for us. It's like chatgpt for our help center, which is more useful for us as we are just getting started with a support team (2 people) and it's harder to create a robust help center than it is to just answer the few tickets we get. I'm sure we'll get to the point where we need the generated response AI as well but for now Scribe has been a huge help!
Recent Review
5.0
Amazing
Stylo has been at this for a while (we've been a customer for more than a year) and they are hands-down the best AI system in Zendesk. Adding Shopify data was a feature request we put in a while ago so it's great to see that they took this seriously and built it into a separate app. If you have a high volume of tickets that slip through ticket deflection you should definitely take a look at this.
Why is Stylo: AI in Zendesk a top Zendesk Shopify app?
ShopDigest selects the top Shopify apps in the Zendesk category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate Stylo: AI in Zendesk with your Shopify store?
- Automatically solve Zendesk tickets with the power of AI
- Automatic translation from and to any language
- Works with all Shopify plans, no add-ons required
- Can answer any question found in your Zendesk Help Center
- Brand, tone, and language settings ensure consistent messaging
Shopify merchants highlight key advantages, such as Automatically solve Zendesk tickets with the power of AI, Automatic translation from and to any language, and more,
What are some of the top alternatives for Stylo: AI in Zendesk?
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6. Review Collect by Scaly
5.0
(23)
Reviews
Most Recent Review
5.0
Amazing
Très bonne expérience avec Review Collect depuis sa mise en place. L’outil est simple d’utilisation, intuitif et nous a permis d’augmenter significativement notre volume d’avis.L’accompagnement est également un vrai point fort : l’équipe est disponible, réactive et toujours à l’écoute pour optimiser les performances de collecte !
Recent Review
5.0
Amazing
We've been using Review Collect for a couple of months now. On boarding was simple and the results have been great so far. It's enabling us to effectively keep multiple review platforms up to date in one place. Good stuff!
Why is Review Collect by Scaly a top Zendesk Shopify app?
ShopDigest selects the top Shopify apps in the Zendesk category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate Review Collect by Scaly with your Shopify store?
- Automatic review collection via WhatsApp, SMS and Email after every order
- All your reviews (Google, Trustpilot, etc.) in one centralized dashboard
- AI analysis of each feedback with concrete improvement recommendations
- Automatic AI responses on Google and Trustpilot aligned with your brand tone
- Native integration with Gorgias, Zendesk and Klaviyo for support & upsell
Shopify merchants highlight key advantages, such as Automatic review collection via WhatsApp, SMS and Email after every order, All your reviews (Google, Trustpilot, etc.) in one centralized dashboard, and more,
What are some of the top alternatives for Review Collect by Scaly?
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7. Vennie: AI Chatbot for Zendesk
5.0
(3)
Reviews
Most Recent Review
5.0
Amazing
Der Vennichat Bot ist ein praktisches und benutzerfreundliches Tool, das schnell und präzise auf Anfragen reagiert. Die Gespräche sind flüssig und natürlich, was den Chat angenehm macht. Besonders positiv ist die Anpassungsfähigkeit an unterschiedliche Gesprächsstile.
Recent Review
5.0
Amazing
10/10 Chatbot. Helped us a lot in automizing our support.Highly recommend
Why is Vennie: AI Chatbot for Zendesk a top Zendesk Shopify app?
ShopDigest selects the top Shopify apps in the Zendesk category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate Vennie: AI Chatbot for Zendesk with your Shopify store?
- Automates your support requests: address changes, cancellations, and more
- Ready to use immediately: installation in just 30 minutes
- Customizable: launch all answer categories live or test internally
- Multilingual: supports the biggest languages, ideal for growing shops
Shopify merchants highlight key advantages, such as Automates your support requests: address changes, cancellations, and more, Ready to use immediately: installation in just 30 minutes, and more,
What are some of the top alternatives for Vennie: AI Chatbot for Zendesk?
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How We Selected the Top Shopify Apps in zendesk
Our team employs a comprehensive evaluation process that takes into account various factors to ensure you are presented with only the best options. Here's how we do it:
By Reviews: We understand the value of peer recommendations, and that's why we've sorted these top Shopify apps in zendesk based on the highest praise received from users, ensuring you get tried-and-tested solutions. The top listed apps here have earned the trust of fellow Shopify merchants. Jump to Highest Reviewed zendesk Shopify Apps.
By Price: Budget consideration is important while choosing a Shopify app for your store. That's why we have also categorized these top Shopify apps in zendesk by price, enabling you to find the perfect solutions that align with your financial goals without compromising on quality. Jump to Top Paid zendesk Shopify Apps.
By Launch Date: To keep you updated about the latest innovations, we've organized these Shopify apps based on their launch date. You can check the list of recently launched top apps in zendesk that could bring innovative solutions to your Shopify store. Jump to Newly Launched zendesk Shopify Apps.
By Popularity: We feature the zendesk apps that are making waves among Shopify store owners, helping you stay ahead of the curve. These apps have captured the attention of ecommerce owners and are listed as the top in the popularity section of the Shopify app store. Jump to Most Popular zendesk Shopify Apps.
By Ratings: We prioritize apps that have consistently earned high ratings, reflecting their impact and user satisfaction. These zendesk apps with excellent ratings stand out from their competitors, making them a solid choice for your business needs. Jump to Top Rated zendesk Shopify Apps.
By Best Match: We harness the power of Shopify's own recommendations! Our selection considers apps that Shopify suggests as a strong fit for zendesk, ensuring you access the platform's expert insights. Jump to Best Match zendesk Shopify Apps.
With these criteria in mind, we strive to present you with a diverse and well-rounded selection of the top zendesk Shopify apps in 2026. Rest assured, our selection process is designed to assist you in finding the most suitable solutions for your Shopify store needs.
How to Choose the Best zendesk Shopify App For Your Store
Choosing the right zendesk Shopify App for your store depends on various factors specific to your business goals. To make an informed decision, follow these steps:
Identify Your Requirements: Begin by understanding the specific goals and challenges your store faces. List the key features and functionalities you need in a zendesk app to address these requirements effectively.
Read User Reviews: Explore user reviews and ratings for the zendesk apps you are considering. Real-hand experiences from other Shopify merchants can provide valuable insights into how each app performs.
Compare Features: Use our app comparison page, where you can add the zendesk apps of your choice and perform a side-by-side comparison. This page allows you to evaluate each app's features, pricing, support, and other essential factors to help you find the best fit for your store.
Consider Budget: While some apps offer free plans with basic functionalities, others may require a paid subscription for access to advanced features. You can check out our complete list of Top Paid zendesk Shopify apps, and choose an app that aligns with your budget and can grow with your store as it expands.
Support and Documentation: Check the documentation and customer support resources of the app. A well-supported zendesk app that offers comprehensive documentation can help you implement and use it more effectively.
Integration Compatibity: Ensure that the zendesk app you choose can seamlessly integrate with your existing apps and theme to avoid compatibility issues.
Trial Periods: Some zendesk apps offer a free trial period that enables you to test the app's capabilities before purchasing a subscription.
Each Shopify store is different, and the best zendesk app for your store will be one that aligns closely with your specific business requirements.
More Information on zendesk Shopify Apps
Now let us jump in and check out these Top 10 zendesk Shopify apps.
In this comprehensive guide, we've provided you with a complete collection of zendesk Shopify apps that can help streamline your ecommerce journey. These zendesk Shopify apps cover a wide spectrum of needs to take your store forward. From 96 outstanding apps, we've covered every facet of zendesk, ensuring you have access to a vast range of tools to enhance your Shopify store.
However, choosing the perfect zendesk app for your specific requirements is key. Consider your specific goals, read user reviews, and compare features to find the ideal match for your Shopify store. Our Shopify app comparison page simplifies this process by allowing you to create side-by-side comparisons for any zendesk apps of your choice. ShopDigest guides you through the selection process, making it easier to find and install the perfect zendesk app that aligns with your goals.
Shopify zendesk App Installation
There are thousands of zendesk Shopify apps with different installation instructions, integration complexities, and customization levels. Our team at ShopDigest is here to assist you every step of the way. Installing your chosen app is a breeze with our service, ensuring a seamless integration into your store's ecosystem.
What's included
- Safely install/uninstall Shopify app of your choice
- App integration with any theme as per specification
- Configurations & setup
- Assured support and guidance
- Get discount offers (not guaranteed)
What's not included
- Shopify app subscription cost
Frequently Asked Questions for zendesk Shopify Apps
1. What are some of the top Shopify apps under the zendesk category?
Here are some of the top Shopify apps under the zendesk category:
- Phone Call & AI Voice ‑ CONSIO
- Flyweight AI Chatbot & AI Chat
- WhatsApp Chat & Abandoned Cart
- Rep AI: AI Agent & Live Chat
- Stylo: AI in Zendesk
- Review Collect by Scaly
- Vennie: AI Chatbot for Zendesk
Each of these apps offers unique features and functionalities tailored to boost your zendesk efforts and optimize your store's performance. Explore these top choices and find the perfect fit for your business needs.
2. How do I install a zendesk Shopify app?
3. Are there free apps available in the zendesk category?
Yes, the zendesk category offers a variety of free apps that can be integrated into your Shopify store at no cost. These free apps come with a range of basic features and functionalities to assist you in managing various aspects of your ecommerce business.
4. Are there any trial options available for paid apps in the zendesk category?
5. How can I determine which zendesk Shopify app is best for my store?
Determining the best zendesk Shopify app for your store requires careful consideration of your business requirements and goals. To make an informed decision, we recommend visiting our App Comparison Page. There, you can easily add the apps of your choice and conduct a side-by-side comparison of their features, functionalities, pricing, and user reviews.
Some popular zendesk Shopify apps are:
- Phone Call & AI Voice ‑ CONSIO
- Flyweight AI Chatbot & AI Chat
- WhatsApp Chat & Abandoned Cart
- Rep AI: AI Agent & Live Chat
- Stylo: AI in Zendesk
- Review Collect by Scaly
- Vennie: AI Chatbot for Zendesk
6. Can I use multiple zendesk Shopify apps simultaneously?
7. How can I find the latest and trending Shopify apps in the zendesk category?
To discover the latest and trending Shopify apps in the zendesk category, visit:
Newly launched zendesk Shopify appsMost popular zendesk Shopify appsThese lists showcase recently added Shopify apps and those gaining popularity among users.
8. Are there any discounts or promotions available for zendesk Shopify apps?
At times, app developers may offer special promotions or discounts. Keep an eye on the app details and the Shopify app store for any ongoing deals or exclusive offers.
Alternatively, contact our team if you're looking for discounts on zendesk app pricing plans, we can help secure better deals on the zendesk app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on the apps as any changes to the pricing plans are ultimately up to the discretion of the developer.Most Popular zendesk Shopify Apps
In the most popular zendesk Shopify apps section, we highlight apps that have captured the attention and trust of numerous entrepreneurs. With their impressive features and functionalities, they have become favorites in the zendesk category. Explore the power of these highly sought-after apps and elevate your Shopify store to new heights.
Browse Shopify Apps
Discover, compare, and find the best Shopify apps for your store.
