Top 95 Zendesk Shopify Apps in November 2026

Check out all zendesk apps tailor-made for your Shopify store. Whether you are seeking free or paid solutions, Shopify offers a diverse range of 95 top-notch apps catering to businesses of all sizes. These apps are designed to boost your Shopify store's performance and make managing your business a breeze. Explore the collection and discover how these zendesk apps can take your Shopify store to the next level! We meticulously handpicked these top zendesk apps by evaluating various parameters, including ratings, reviews, price, popularity, launch date, and best matches, to ensure they offer the best value and experience to our users. Read full information here. Check out all zendesk apps tailor-made for your Shopify store. Whether you're seeking free plans or premium solutions, Shopify offers a diverse range of 95 top-notch apps catering to businesses of all sizes. Discover the perfect tools to elevate your' e-commerce experience today!

Wa: WhatsApp Chat, WhatsApp AI leads zendesk apps with 74.2% market share, ahead of Flyweight AI Chatbot & AI Chat at 11.1%. A concentrated field — one app holds most of the tracked installs.

95 apps trackedUpdated 1 November 2026

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Top ranked · #1 of 95
Zendesk AI Agent By Adelante

Zendesk AI Agent By Adelante by Adelante LTD

AI that safely finishes Zendesk tickets, order edits included

Pricing Plans: Free, $900/month
Free Trial: 14 days
Key Features
  • Resolves WISMO, returns, exchanges and address edits end to end
  • Checks identity and live Shopify order data before every reply or action
  • Runs every action past your policies first, like return windows and limits
  • Confirms each action worked; hands real exceptions to your team with context
  • Adelante sets up, tests and runs the agent for you

What merchants said

“ADELANTE's AI tool has changed how we run customer service.What stood out from the start is how human the conversations feel. The AI doesn't just answer — it genuinely understands our business: our service policy, our tone of voice, and the internal processes behind each request. Customers get a real answer, in our language, not a generic chatbot script.Beyond replying to inquiries, we also use it to execute actions inside our own systems. That means our human team is freed up to focus only on the complex cases that truly need a person — and the service we deliver overall is far more effective.The level of service from the ADELANTE team itself matches the product: responsive, professional, and genuinely invested in our success.Highly recommended.”
Shlomit Ofir · Israel · ★ 5.0 · 9/16/2026

Summary

Starting PriceFree
Free Trial14 days
Launch Date13 Apr 2026
DeveloperAdelante LTD
Ratings5.0 ★ (6)
View on ShopifyView charts
About the App

Zendesk AI Agent By Adelante, a Zendesk Shopify app, has achieved 6 reviews and an average rating of 5 stars since its launch this year. Designed to assist Shopify merchants with - "Finishes the order action in Zendesk: returns, exchanges and address edits, not only the reply." it is a valuable addition to the Zendesk app lineup.

Top Features:

Zendesk Shopify apps can help elevate your e-commerce game. Zendesk AI Agent By Adelante offers a host of key features, including:

  • Resolves WISMO, returns, exchanges and address edits end to end
  • Checks identity and live Shopify order data before every reply or action
  • Runs every action past your policies first, like return windows and limits
  • Confirms each action worked; hands real exceptions to your team with context
  • Adelante sets up, tests and runs the agent for you
Pricing Details

Zendesk AI Agent By Adelante offers 1 free plan and 1 paid plan.

Considering installing this Zendesk Shopify app? Explore the pricing details and discover if they align with your budget and needs.

  1. Free · $0/month

    Included features: 2,000 AI messages/month, Automatic setup from your store pages, Answers product, policy and order status, Real-time analytics dashboard, Human handoff with the full conversation, 1 language, Native Zendesk integration (Zendesk app), Upgrade anytime to the managed service

  2. Managed · $900/month

    Included features: Everything in Free, plus:, 5,000 AI messages/month, Done-for-you setup, live in 10 days, Weekly QA and tuning, operated by us, Trained on your brand, policies and SOPs, Executes returns, exchanges, order edits, Multi-language support, Visual product recommendations search

Talk to the developer

Install in Your Store Now

Your request goes to the team that built Zendesk AI Agent By Adelante, not a support queue.

#2 of 95
Wa: WhatsApp Chat, WhatsApp AI

Wa: WhatsApp Chat, WhatsApp AI by Appify Creations

Recover abandoned carts and chat with customers on WhatsApp.

Pricing Plans: Free, $17.99/month, $34.99/month
Free Trial: 7 days
Pros
  • Prompt and helpful assistance, with specific agents like Victor receiving praise for thorough problem resolution.
  • Seamless setup and compatibility with platforms like Shopify and WhatsApp.
  • Ability to personalize message templates to align with brand voice, enhancing customer engagement.
Cons
  • Occasional challenges in linking WhatsApp Business accounts, partly due to Meta’s policies.

What merchants said

“The order confirmation automation is probably the feature we use the most.”
Little Layers · United States · ★ 5.0 · 10/25/2026

Summary

Starting PriceFree
Free Trial7 days
Launch Date31 Dec 2024
Ratings4.9 ★ (102)
Install NowView charts
About the App

Wa: WhatsApp Chat, WhatsApp AI, a Zendesk Shopify app, has achieved 77 reviews and an average rating of 4.9 stars since its launch 2 years ago. Designed to assist Shopify merchants with - "Automate WhatsApp marketing, customer chats, COD confirmations, and cash-on-delivery orders." it is a valuable addition to the Zendesk app lineup.

Top Features:

Zendesk Shopify apps can help elevate your e-commerce game. Wa: WhatsApp Chat, WhatsApp AI offers a host of key features, including:

  • WhatsApp Chat & Automated WhatsApp Marketing: Send automated WhatsApp messages
  • Customizable Messaging Templates: Personalize messages with WhatsApp Automation
  • WhatsApp Button, WhatsApp Order Confirmation, WhatsApp Shipment & WhatsApp Chat
  • Integrates with: Klaviyo, Gorgias, Zendesk, Crisp, Re:amaze ... and more to come
  • WhatsApp API connection: Send messages directly from your own brand number
Pricing Details

Wa: WhatsApp Chat, WhatsApp AI offers 1 free plan and 2 paid plans.

Considering installing this Zendesk Shopify app? Explore the pricing details and discover if they align with your budget and needs.

  1. FREE · $0/month

    Included features: 1 Automated Reminder using WhatsApp API, WhatsApp Analytics message performance, WhatsApp discounts coupon, WhatsApp customer support., WhatsApp Premium Chat Widget, WhatsApp Cash on Delivery, Order Confirmation, Order Shipment, WhatsApp Marketing - Abandoned Cart

  2. LITE · $17.99/month

    Included features: 2 Automated Reminders using WhatsApp API, WhatsApp Analytics dashboard, WhatsApp discounts coupon, Advanced WhatsApp support, Send messages from your own brand number, WhatsApp Cash on Delivery, Order Confirmation, Order Shipment, WhatsApp Marketing - Abandoned Cart

  3. PRO · $34.99/month

    Included features: 3 Automated Reminders using WhatsApp API, WhatsApp Advanced analytics dashboard, Klaviyo,Gorgias,Zendesk,Crisp,Re:amaze, WhatsApp customer support, Track data with Google Analytics, Send messages from your own number, WhatsApp Cash on Delivery, WhatsApp Marketing - Abandoned Cart

Pros and Cons

Delve into ShopDigest's expert insights on Wa: WhatsApp Chat, WhatsApp AI - a Zendesk Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business. Read our full Wa: WhatsApp Chat, WhatsApp AI Zendesk App review.

Pros
  • Prompt and helpful assistance, with specific agents like Victor receiving praise for thorough problem resolution.
  • Seamless setup and compatibility with platforms like Shopify and WhatsApp.
  • Ability to personalize message templates to align with brand voice, enhancing customer engagement.
  • Effective cart recovery feature with automated, non-intrusive WhatsApp notifications.
  • Simple installation and intuitive operation, making it accessible for all users.
  • Smooth operation without unnecessary bloat, ensuring reliability.
  • Tools like pop-ups and product recommendations improve store activity and customer interaction.
Cons
  • Occasional challenges in linking WhatsApp Business accounts, partly due to Meta’s policies.
  • A few users noted issues with email features, though WhatsApp alternatives were praised.
Talk to the developer

Install in Your Store Now

Your request goes to the team that built Wa: WhatsApp Chat, WhatsApp AI, not a support queue.

#3 of 95
Setloop Zendesk Connector

Setloop Zendesk Connector by SetLoop Ltd

Refunds, reships, and order edits inside Zendesk tickets

Pricing Plans: Free
Key Features
  • Automatic order lookup for the ticket requester across all connected stores
  • Full, partial, or shipping-only refunds against the original payment
  • Replacement orders, order edits, cancellation with restock, and tags

Summary

Starting PriceFree
Free TrialFree plan
Launch Date04 Aug 2026
DeveloperSetLoop Ltd
Ratings- (0)
View on ShopifyView charts
About the App

Setloop Zendesk Connector, a Zendesk Shopify app, has achieved 0 reviews and an average rating of 0 stars since its launch this year. Designed to assist Shopify merchants with - "See the customer's orders in every Zendesk ticket and refund, reship, edit, or cancel in clicks." it is a valuable addition to the Zendesk app lineup.

Top Features:

Zendesk Shopify apps can help elevate your e-commerce game. Setloop Zendesk Connector offers a host of key features, including:

  • Automatic order lookup for the ticket requester across all connected stores
  • Full, partial, or shipping-only refunds against the original payment
  • Replacement orders, order edits, cancellation with restock, and tags
Pricing Details

Setloop Zendesk Connector offers 0 free plans and 0 paid plans.

Considering installing this Zendesk Shopify app? Explore the pricing details and discover if they align with your budget and needs.

  1. · $0/month

Talk to the developer

Install in Your Store Now

Your request goes to the team that built Setloop Zendesk Connector, not a support queue.

Keyword ranking

Top three ranked in Shopify App Store

Zendesk AI Agent By Adelante
Zendesk AI Agent By Adelante

Finishes the order action in Zendesk: returns, exchanges and address edits, not only the reply.

5.0 ★ (6)$900/mo onwards
View app data →
Wa: WhatsApp Chat, WhatsApp AI
Wa: WhatsApp Chat, WhatsApp AI

Automate WhatsApp marketing, customer chats, COD confirmations, and cash-on-delivery orders.

4.9 ★ (102)$17.99/mo onwards
View app data →
Setloop Zendesk Connector
Setloop Zendesk Connector

See the customer's orders in every Zendesk ticket and refund, reship, edit, or cancel in clicks.

0.0 ★ (0)Free
View app data →
#4 of 95
Flyweight AI Chatbot & AI Chat

Flyweight AI Chatbot & AI Chat by Flyweight GmbH

Leading on-brand AI Agent with Chatbot, Search & Live Chat AI

Pricing Plans: Free
Pros
  • The app is frequently praised for its one-click setup and seamless integration with Shopify.
  • Users highlight the clean interface, intuitive navigation, and ease of use for both admins and customers.
  • The chatbot's ability to provide accurate, context-aware answers based on website content is widely appreciated.
Cons
  • Some users note that the starter plan's impressions cap is too low for businesses with higher traffic.

What merchants said

“Muy contentos con esta aplicación. Es fácil de configurar y de utilizar. Tiene conexión con los pedidos de Shopify unos costes bastante más razonables que otras APP que hemos visto. Además con el plan gratuito, puedes probarla para hacerte una idea de como funciona y que ofrece, así que está muy bien.”
Tea Shop · Spain · ★ 5.0 · 9/23/2026

Summary

Starting PriceFree
Free TrialFree plan
Launch Date23 Jul 2024
Ratings4.8 ★ (125)
Install NowView charts
About the App

Flyweight AI Chatbot & AI Chat, a Zendesk Shopify app, has achieved 124 reviews and an average rating of 4.8 stars since its launch 2 years ago. Designed to assist Shopify merchants with - "New! On-Brand AI Chatbot for Your Existing Stack | Powered by Knowledge Graph & ChatGPT" it is a valuable addition to the Zendesk app lineup.

Top Features:

Zendesk Shopify apps can help elevate your e-commerce game. Flyweight AI Chatbot & AI Chat offers a host of key features, including:

  • AI knows all your store's texts: pages, articles, products,.. (nightly refresh).
  • Automatically detects the personality of your brand & can be fine-tuned.
  • Fluent in English & 100+ languages | Powered by Leading Graph Tech & ChatGPT
  • Chatbot based on Shopify store data and routings | GDPR & AI-Act compliant.
  • NEW! Ticket & Mail AI in your stack: Gmail, Zoho, Outlook Web, Zendesk & Gorgias
Pricing Details

Flyweight AI Chatbot & AI Chat offers 1 free plan and 0 paid plans.

Considering installing this Zendesk Shopify app? Explore the pricing details and discover if they align with your budget and needs.

  1. Free · $0/month

    Included features: AI Suite with Chat, Search & Live Chat, Mail & Ticket AI in your existing stack, Live in 30 minutes: AI learns your store, Maximum accuracy with Knowledge Graph, ----------------------------------------, How does our pricing work?, One click to your tailored plan, Startup 🇪🇺 GDPR & AI-Act ✓

Pros and Cons

Delve into ShopDigest's expert insights on Flyweight AI Chatbot & AI Chat - a Zendesk Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business. Read our full Flyweight AI Chatbot & AI Chat Zendesk App review.

Pros
  • The app is frequently praised for its one-click setup and seamless integration with Shopify.
  • Users highlight the clean interface, intuitive navigation, and ease of use for both admins and customers.
  • The chatbot's ability to provide accurate, context-aware answers based on website content is widely appreciated.
  • Many reviews mention prompt, helpful, and responsive support for both technical and non-standard requests.
  • Users value the app's adherence to data privacy regulations, making it a trusted choice.
  • The chatbot effectively reduces support workload by handling customer inquiries autonomously.
  • Users enjoy the ability to personalize the chatbot's appearance and rules to match their store's branding.
Cons
  • Some users note that the starter plan's impressions cap is too low for businesses with higher traffic.
  • A few reviews mention a waiting period (e.g., 2 hours) for the chatbot to fully initialize after setup.
  • The absence of an option to transfer conversations to a live agent is a noted drawback for some users.
Talk to the developer

Install in Your Store Now

Your request goes to the team that built Flyweight AI Chatbot & AI Chat, not a support queue.

#5 of 95
Stylo: AI in Zendesk

Stylo: AI in Zendesk by Stylo

Solve Zendesk Tickets faster with Generative AI.

Pricing Plans: Free
Pros
  • Automates repetitive ticket responses, significantly reducing manual workload and improving team productivity.
  • Seamlessly incorporates Shopify data to provide accurate order and product information in responses.
  • Offers high-quality, natural-sounding translations, enhancing support for global teams.
Cons
  • Struggles to generate accurate responses when customers ask about topics not covered in existing documentation.

What merchants said

“Stylo has been amazing for helping us write responses back to our customers without having to look up order/product info in Shopify.With good super easy setup and team has been great to work with.”
Disco Sundays · United States · ★ 5.0 · 2/22/2024

Summary

Starting PriceFree
Free TrialFree plan
Launch Date14 Feb 2024
DeveloperStylo
Ratings5.0 ★ (1)
View on ShopifyView charts
About the App

Stylo: AI in Zendesk, a Zendesk Shopify app, has achieved 1 reviews and an average rating of 5 stars since its launch 2 years ago. Designed to assist Shopify merchants with - "Stylo enhances your Zendesk ticket responses with the power of AI." it is a valuable addition to the Zendesk app lineup.

Top Features:

Zendesk Shopify apps can help elevate your e-commerce game. Stylo: AI in Zendesk offers a host of key features, including:

  • Automatically solve Zendesk tickets with the power of AI
  • Automatic translation from and to any language
  • Works with all Shopify plans, no add-ons required
  • Can answer any question found in your Zendesk Help Center
  • Brand, tone, and language settings ensure consistent messaging
Pricing Details

Stylo: AI in Zendesk offers 0 free plans and 0 paid plans.

Considering installing this Zendesk Shopify app? Explore the pricing details and discover if they align with your budget and needs.

  1. · $0/month

Pros and Cons

Delve into ShopDigest's expert insights on Stylo: AI in Zendesk - a Zendesk Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business.

Pros
  • Automates repetitive ticket responses, significantly reducing manual workload and improving team productivity.
  • Seamlessly incorporates Shopify data to provide accurate order and product information in responses.
  • Offers high-quality, natural-sounding translations, enhancing support for global teams.
  • Regular updates and responsiveness to user feedback demonstrate ongoing enhancements.
Cons
  • Struggles to generate accurate responses when customers ask about topics not covered in existing documentation.
Talk to the developer

Install in Your Store Now

Your request goes to the team that built Stylo: AI in Zendesk, not a support queue.

#6 of 95
Vennie: AI Chatbot for Zendesk

Vennie: AI Chatbot for Zendesk by Vennie Tech UG

AI Chatbot for Zendesk: automates support, boosts revenue

Key Features
  • Automates your support requests: address changes, cancellations, and more
  • Ready to use immediately: installation in just 30 minutes
  • Customizable: launch all answer categories live or test internally
  • Multilingual: supports the biggest languages, ideal for growing shops

What merchants said

“Der Vennichat Bot ist ein praktisches und benutzerfreundliches Tool, das schnell und präzise auf Anfragen reagiert. Die Gespräche sind flüssig und natürlich, was den Chat angenehm macht. Besonders positiv ist die Anpassungsfähigkeit an unterschiedliche Gesprächsstile.”
VICINITY · Germany · ★ 5.0 · 4/22/2025

Summary

Starting Price$99/mo
Free TrialNot Available
Launch Date20 Sep 2024
Ratings5.0 ★ (4)
View on ShopifyView charts
About the App

Vennie: AI Chatbot for Zendesk, a Zendesk Shopify app, has achieved 4 reviews and an average rating of 5 stars since its launch 2 years ago. Designed to assist Shopify merchants with - "Automate your Zendesk support – without hiring new staff!" it is a valuable addition to the Zendesk app lineup.

Top Features:

Zendesk Shopify apps can help elevate your e-commerce game. Vennie: AI Chatbot for Zendesk offers a host of key features, including:

  • Automates your support requests: address changes, cancellations, and more
  • Ready to use immediately: installation in just 30 minutes
  • Customizable: launch all answer categories live or test internally
  • Multilingual: supports the biggest languages, ideal for growing shops
Pricing Details

Vennie: AI Chatbot for Zendesk offers 0 free plans and 3 paid plans.

Considering installing this Zendesk Shopify app? Explore the pricing details and discover if they align with your budget and needs.

  1. Starter · $99/month

    Included features: Includes 400 generated messages, Responses to emails, Dynamic Shopify and knowledge base

  2. Business · $499/month

    Included features: Includes 3,000 generated messages, All "Starter" features, Dedicated support, Unlimited team members

  3. Corporate · $1499/month

    Included features: Includes 10,000 generated messages, All "Business" features, Priority adjustments implementation, Slack-Connect channel

Pros and Cons

Delve into ShopDigest's expert insights on Vennie: AI Chatbot for Zendesk - a Zendesk Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business.

Pros
  • The chatbot successfully streamlines support tasks, providing significant utility.
Talk to the developer

Install in Your Store Now

Your request goes to the team that built Vennie: AI Chatbot for Zendesk, not a support queue.

#7 of 95
Review Collect by Scaly

Review Collect by Scaly by Scaly

Automated AI collection, response and analysis of reviews.

Pricing Plans: Free
Key Features
  • Automatic review collection via WhatsApp, SMS and Email after every order
  • All your reviews (Google, Trustpilot, etc.) in one centralized dashboard
  • AI analysis of each feedback with concrete improvement recommendations
  • Automatic AI responses on Google and Trustpilot aligned with your brand tone
  • Native integration with Gorgias, Zendesk and Klaviyo for support & upsell

What merchants said

“Très bonne expérience avec Review Collect depuis sa mise en place. L’outil est simple d’utilisation, intuitif et nous a permis d’augmenter significativement notre volume d’avis.L’accompagnement est également un vrai point fort : l’équipe est disponible, réactive et toujours à l’écoute pour optimiser les performances de collecte !”
Franklin · France · ★ 5.0 · 5/20/2026

Summary

Starting PriceFree
Free TrialFree plan
Launch Date31 Aug 2023
DeveloperScaly
Ratings5.0 ★ (22)
Install NowView charts
About the App

Review Collect by Scaly, a Zendesk Shopify app, has achieved 22 reviews and an average rating of 5 stars since its launch 3 years ago. Designed to assist Shopify merchants with - "Collect more reviews via WhatsApp/SMS/Email. AI responds and analyzes each feedback" it is a valuable addition to the Zendesk app lineup.

Top Features:

Zendesk Shopify apps can help elevate your e-commerce game. Review Collect by Scaly offers a host of key features, including:

  • Automatic review collection via WhatsApp, SMS and Email after every order
  • All your reviews (Google, Trustpilot, etc.) in one centralized dashboard
  • AI analysis of each feedback with concrete improvement recommendations
  • Automatic AI responses on Google and Trustpilot aligned with your brand tone
  • Native integration with Gorgias, Zendesk and Klaviyo for support & upsell
Pricing Details

Review Collect by Scaly offers 0 free plans and 0 paid plans.

Considering installing this Zendesk Shopify app? Explore the pricing details and discover if they align with your budget and needs.

  1. · $0/month

Talk to the developer

Install in Your Store Now

Your request goes to the team that built Review Collect by Scaly, not a support queue.

#8 of 95
My AskAI: AI Support Chatbot

My AskAI: AI Support Chatbot by My AskAI

AI support chatbot for Zendesk, Intercom, Gorgias & more.

Pricing Plans: $149/month
Free Trial: 30 days
Key Features
  • Connect to Zendesk, Gorgias, Intercom or any helpdesk - keep your existing tools
  • Answer questions about orders, shipping and products automatically with AI
  • Automate actions such as address changes, refunds and cancellations with tasks
  • Support customers in 95 languages 24/7 without increasing overhead
  • Seamlessly hand complex questions to your team when your AI agent needs help

Summary

Starting Price$149/mo
Free Trial30 days
Launch Date28 Feb 2025
DeveloperMy AskAI
Ratings- (0)
View on ShopifyView charts
About the App

My AskAI: AI Support Chatbot, a Zendesk Shopify app, has achieved 0 reviews and an average rating of 0 stars since its launch 1 years ago. Designed to assist Shopify merchants with - "AI customer service agent for instant answers in any language. Integrated with all major helpdesks." it is a valuable addition to the Zendesk app lineup.

Top Features:

Zendesk Shopify apps can help elevate your e-commerce game. My AskAI: AI Support Chatbot offers a host of key features, including:

  • Connect to Zendesk, Gorgias, Intercom or any helpdesk - keep your existing tools
  • Answer questions about orders, shipping and products automatically with AI
  • Automate actions such as address changes, refunds and cancellations with tasks
  • Support customers in 95 languages 24/7 without increasing overhead
  • Seamlessly hand complex questions to your team when your AI agent needs help
Pricing Details

My AskAI: AI Support Chatbot offers 0 free plans and 1 paid plan.

Considering installing this Zendesk Shopify app? Explore the pricing details and discover if they align with your budget and needs.

  1. Pro · $149/month

    Included features: 1,000 tickets/mo included, Connect Gorgias, Zendesk, Intercom, AI Email Assistant, Chrome Extension Copilot, Sync Help Articles, Google Drive, Notion

Talk to the developer

Install in Your Store Now

Your request goes to the team that built My AskAI: AI Support Chatbot, not a support queue.

#9 of 95
Yuma AI

Yuma AI by Yuma AI

24/7 AI-powered customer support automation

Pricing Plans: $850/month, $1200/month
Free Trial: 14 days
Key Features
  • Built to fully resolve tickets, not just deflect or hand off
  • Ask Yuma to build automations, analyze tickets, monitor performance, and more
  • Connects to Gorgias, Zendesk, Kustomer, Re:Amaze, Loop, Recharge, and more
  • Matches your brand voice across email, chat, and social; in any language, 24/7
  • Comes with white-glove support

What merchants said

“Our biggest concern with AI support was whether it could actually handle WISMO tickets accurately. That's where Yuma has been really impressive.Yuma has helped us automate a large portion of our order status inquiries without sacrificing the customer experience. Their approach is focused and practical. Instead of trying to answer everything, they build for specific use cases, which has led to much higher accuracy than we've seen with other AI tools.The team has also been great to work with. They're responsive, easy to reach, and quick to turn feedback into improvements. We've been able to move fast, test new ideas, and continuously improve the experience for both our customers and support team.Yuma is definitely worth a look.”
Uproot Clean · United States · ★ 5.0 · 6/23/2026

Summary

Starting Price$850/mo
Free Trial14 days
Launch Date07 May 2025
DeveloperYuma AI
Ratings5.0 ★ (9)
View on ShopifyView charts
About the App

Yuma AI, a Zendesk Shopify app, has achieved 9 reviews and an average rating of 5 stars since its launch 1 years ago. Designed to assist Shopify merchants with - "AI agents that resolve support tickets end-to-end and self-improves over time" it is a valuable addition to the Zendesk app lineup.

Top Features:

Zendesk Shopify apps can help elevate your e-commerce game. Yuma AI offers a host of key features, including:

  • Built to fully resolve tickets, not just deflect or hand off
  • Ask Yuma to build automations, analyze tickets, monitor performance, and more
  • Connects to Gorgias, Zendesk, Kustomer, Re:Amaze, Loop, Recharge, and more
  • Matches your brand voice across email, chat, and social; in any language, 24/7
  • Comes with white-glove support
Pricing Details

Yuma AI offers 0 free plans and 2 paid plans.

Considering installing this Zendesk Shopify app? Explore the pricing details and discover if they align with your budget and needs.

  1. Small Merchant · $850/month

  2. Medium Merchant · $1200/month

Talk to the developer

Install in Your Store Now

Your request goes to the team that built Yuma AI, not a support queue.

#10 of 95
Rep AI: AI Agent & Live Chat

Rep AI: AI Agent & Live Chat by Rep AI Technologies Inc.

Proactive AI chat turns browsers into buyers & cuts tickets

Free Trial: 14 days
Pros
  • The support team is frequently praised for being responsive, proactive, and dedicated to helping users succeed.
  • Users highlight the ease of integrating the app with Shopify and other platforms, with a straightforward setup process.
  • Many reviews note significant improvements in conversion rates, revenue, and customer engagement after implementation.
Cons
  • Some users find the premium pricing for personalized or advanced features prohibitive.

What merchants said

“Great service, really helpful in closing online transactions and answering visitors' questions. The AI effectively identifies when shoppers are hesitating and steps in at the perfect moment to guide them toward checkout. It has significantly reduced the volume of repetitive support tickets we handle by accurately resolving order status and FAQ inquiries in real-time. The setup was quick, and the tool has been a noticeable asset in improving our overall conversion rates and customer satisfaction. Highly recommended for any store looking to automate support while simultaneously driving sales.”
Baked Cravings · United States · ★ 5.0 · 10/29/2026

Summary

Starting PriceFree
Free Trial14 days
Launch Date18 Apr 2022
Ratings4.6 ★ (124)
Install NowView charts
About the App

Rep AI: AI Agent & Live Chat, a Zendesk Shopify app, has achieved 119 reviews and an average rating of 4.6 stars since its launch 4 years ago. Designed to assist Shopify merchants with - "A ChatGPT-powered chatbot is here to increase conversions and sales—the future of sales channels has arrived." it is a valuable addition to the Zendesk app lineup.

Top Features:

Zendesk Shopify apps can help elevate your e-commerce game. Rep AI: AI Agent & Live Chat offers a host of key features, including:

  • Proactive Re-engagement:AI actively restarts conversations with shoppers who are lost or puzzled.
  • Greeting a Returning Customer:Customized Chats: "Hello Lisa from Ohio. Glad to see you again!"
  • Brand Customization:Keep your brand consistent: personalize everything from appearance and mood to speech and style.
  • Customer assistance:Assist customers to find items by asking: "What dress size are you looking for?"
  • Chatbot Recommendations:The chatbot suggests items that are related and similar to what you choose.
Pricing Details

Rep AI: AI Agent & Live Chat offers 1 free plan and 3 paid plans.

Considering installing this Zendesk Shopify app? Explore the pricing details and discover if they align with your budget and needs.

  1. Pay-as-you-Grow · $0/month

    Included features: 100 free visitors a month, Up to 100 products, Self-serve onboarding, Chat support, AI Sales skills

  2. Starter plan · $104/month

    Included features: Up to 10K visitors/mo, Up to 1,000 products, Email support, AI Sales skills, Custom branding, AI training, AI product recommendations

  3. Basic Plan · $209/month

    Included features: Up to 25K visitors/mo, Up to 2,000 products, Chat support, AI Sales skills, Custom branding, AI training, AI product recommendations

  4. Standard Plan · $368/month

    Included features: Up to 50K visitors/mo, Up to 5K products, Chat support, AI Sales skills, Custom branding, AI training, Product recommendations

Pros and Cons

Delve into ShopDigest's expert insights on Rep AI: AI Agent & Live Chat - a Zendesk Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business. Read our full Rep AI: AI Agent & Live Chat Zendesk App review.

Pros
  • The support team is frequently praised for being responsive, proactive, and dedicated to helping users succeed.
  • Users highlight the ease of integrating the app with Shopify and other platforms, with a straightforward setup process.
  • Many reviews note significant improvements in conversion rates, revenue, and customer engagement after implementation.
  • The AI chatbot is commended for its ability to learn, adapt, and provide accurate, personalized responses over time.
  • The app reduces customer service workload by handling common queries, freeing up staff for more complex tasks.
  • Users appreciate the ability to tailor the chatbot’s responses and features to match their brand’s tone and needs.
  • The app provides valuable insights and reporting tools to refine customer interactions and business strategies.
  • The chatbot’s ability to assist customers outside business hours is a recurring positive theme.
  • Multiple users emphasize that the app pays for itself through increased sales and efficiency gains.
  • The development and support teams are noted for their commitment to continuous improvement and user success.
Cons
  • Some users find the premium pricing for personalized or advanced features prohibitive.
  • A few reviews mention a learning curve due to the app’s extensive features and customization options.
  • A small number of users raised concerns about unclear pricing or billing practices after uninstallation.
  • The higher-tier pricing may be a barrier for smaller stores with tighter budgets.
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Best zendesk Apps in Shopify

zendesk apps are designed to address specific needs and challenges faced by Shopify store merchants. Whether you're looking to optimize your store's SEO, improve customer support, enhance product listings, or streamline your inventory management, there's an app for that.

Discover a wealth of cutting-edge tools and features offered by these remarkable zendesk Shopify apps, including Zendesk AI Agent By Adelante, Wa: WhatsApp Chat, WhatsApp AI, Setloop Zendesk Connector, and many more. Our app collection provides a comprehensive overview of the top apps in the zendesk category, enabling you to select the ones that will take your e-commerce venture to new heights.

Empower your Shopify store with the best zendesk apps the platform has to offer and elevate your online business.

Explore Apps by Criteria:

  1. Most Popular zendesk Apps
  2. Highest Reviewed zendesk Apps
  3. Top Rated zendesk Apps
  4. Newly Launched zendesk Apps

Overview of the Above Top Zendesk Shopify Apps in November 2026

There are a number of zendesk apps in the Shopify app store designed to supercharge your e-commerce success. Whether you're a seasoned entrepreneur or just starting your online journey, the right apps can make all the difference. We have listed the top Shopify apps in the zendesk category, based on their popularity and average rating, to help you make informed decisions.

App NameCategoryDeveloperStarting PriceFree PlanReviews
Zendesk AI Agent By AdelanteZendesk AI Agent By AdelanteZendeskAdelante LTD$0/month● Available5.0 ★ (6)
Wa: WhatsApp Chat, WhatsApp AIWa: WhatsApp Chat, WhatsApp AIBuilt for ShopifyZendeskAppify Creations$0/month● Available4.9 ★ (77)
Setloop Zendesk ConnectorSetloop Zendesk ConnectorZendeskSetLoop Ltd$0/month● Unavailable- (0)
Flyweight AI Chatbot & AI ChatFlyweight AI Chatbot & AI ChatBuilt for ShopifyZendeskFlyweight GmbH$0/month● Available4.8 ★ (124)
Stylo: AI in ZendeskStylo: AI in ZendeskZendeskStylo$0/month● Unavailable5.0 ★ (1)
Vennie: AI Chatbot for ZendeskVennie: AI Chatbot for ZendeskZendeskVennie Tech UG$99/month● Unavailable5.0 ★ (4)
Review Collect by ScalyReview Collect by ScalyZendeskScaly$0/month● Unavailable5.0 ★ (22)
My AskAI: AI Support ChatbotMy AskAI: AI Support ChatbotZendeskMy AskAI$149/month● Unavailable- (0)
Yuma AIYuma AIZendeskYuma AI$850/month● Unavailable5.0 ★ (9)
Rep AI: AI Agent & Live ChatRep AI: AI Agent & Live ChatZendeskRep AI Technologies Inc.$0/month● Available4.6 ★ (119)

Have a Closer Look at the Best Zendesk Apps

Now let us jump in and check out these Top 5 Zendesk Shopify apps.

Zendesk AI Agent By Adelante

1. Zendesk AI Agent By Adelante

5.0 ★ (6)
Zendesk AI Agent By Adelante screenshot 1
Zendesk AI Agent By Adelante screenshot 2
Zendesk AI Agent By Adelante screenshot 3
Zendesk AI Agent By Adelante screenshot 4

Reviews

Most Recent Review

5.0 ★Amazing

ADELANTE's AI tool has changed how we run customer service.What stood out from the start is how human the conversations feel. The AI doesn't just answer — it genuinely understands our business: our service policy, our tone of voice, and the internal processes behind each request. Customers get a real answer, in our language, not a generic chatbot script.Beyond replying to inquiries, we also use it to execute actions inside our own systems. That means our human team is freed up to focus only on the complex cases that truly need a person — and the service we deliver overall is far more effective.The level of service from the ADELANTE team itself matches the product: responsive, professional, and genuinely invested in our success.Highly recommended.

Shlomit Ofir · Israel · 16 Sep 2026

Recent Review

5.0 ★Amazing

We’re a leading online-only women’s fashion retailer in our region, so customer service is a major part of our day-to-day business. Before implementing the bot, our team handled everything manually, but after just **one week, the bot has already reduced our customer service inquiries by at least 50%**, even without our exchanges and returns system integrated yet.What’s especially impressive is how quickly the bot learns our business- it makes around *20 corrections or improvements to its answers every day, by itself!* This means it continuously becomes more accurate and better aligned with our customers’ needs.The support from Adelante has been excellent, with almost hourly communication with a professional, responsive, and personal developer- Tamir- who really understands our needs and is always available to help.

Tamara · Israel · 25 Aug 2026
Why is Zendesk AI Agent By Adelante a top Zendesk Shopify app?
With an impressive overall rating of 5 stars and 6 reviews, Zendesk AI Agent By Adelante stands out as one of the top Zendesk Shopify apps. The main objective of the app is - Finishes the order action in Zendesk: returns, exchanges and address edits, not only the reply. Its purpose underscores its significance in enhancing your Shopify store experience.

ShopDigest selects the top Shopify apps in the Zendesk category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate Zendesk AI Agent By Adelante with your Shopify store?
By integrating a Zendesk app with your Shopify store, you unlock a range of benefits. Zendesk AI Agent By Adelante, a popular Zendesk Shopify app, brings the following functionalities and value to a Shopify store, including:
  • Resolves WISMO, returns, exchanges and address edits end to end
  • Checks identity and live Shopify order data before every reply or action
  • Runs every action past your policies first, like return windows and limits
  • Confirms each action worked; hands real exceptions to your team with context
  • Adelante sets up, tests and runs the agent for you
Learn more about the Zendesk AI Agent By Adelante features in detail.

Shopify merchants highlight key advantages, such as Resolves WISMO, returns, exchanges and address edits end to end, Checks identity and live Shopify order data before every reply or action, and more,
What are some of the top alternatives for Zendesk AI Agent By Adelante?
Looking for options? Dive into a selection of Zendesk apps that rival Zendesk AI Agent By Adelante, each offering unique features to enhance your Shopify store. Consider these top alternatives: which can match or even surpass the offerings of Zendesk AI Agent By Adelante, giving you flexibility and choice.
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Wa: WhatsApp Chat, WhatsApp AI screenshot 1
Wa: WhatsApp Chat, WhatsApp AI screenshot 2
Wa: WhatsApp Chat, WhatsApp AI screenshot 3
Wa: WhatsApp Chat, WhatsApp AI screenshot 4
Wa: WhatsApp Chat, WhatsApp AI screenshot 5

Reviews

Most Recent Review

5.0 ★Amazing

The order confirmation automation is probably the feature we use the most.

Little Layers · United States · 25 Oct 2026

Recent Review

5.0 ★Amazing

Gute Lösung für WhatsApp-Marketing ohne komplizierte Einrichtung.

Northvale · Australia · 23 Oct 2026
Why is Wa: WhatsApp Chat, WhatsApp AI a top Zendesk Shopify app?
With an impressive overall rating of 4.9 stars and 102 reviews, Wa: WhatsApp Chat, WhatsApp AI stands out as one of the top Zendesk Shopify apps. The main objective of the app is - Automate WhatsApp marketing, customer chats, COD confirmations, and cash-on-delivery orders. Its purpose underscores its significance in enhancing your Shopify store experience.

ShopDigest selects the top Shopify apps in the Zendesk category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate Wa: WhatsApp Chat, WhatsApp AI with your Shopify store?
By integrating a Zendesk app with your Shopify store, you unlock a range of benefits. Wa: WhatsApp Chat, WhatsApp AI, a popular Zendesk Shopify app, brings the following functionalities and value to a Shopify store, including:
  • WhatsApp Chat & Automated WhatsApp Marketing: Send automated WhatsApp messages
  • Customizable Messaging Templates: Personalize messages with WhatsApp Automation
  • WhatsApp Button, WhatsApp Order Confirmation, WhatsApp Shipment & WhatsApp Chat
  • Integrates with: Klaviyo, Gorgias, Zendesk, Crisp, Re:amaze ... and more to come
  • WhatsApp API connection: Send messages directly from your own brand number
Learn more about the Wa: WhatsApp Chat, WhatsApp AI features in detail.

Shopify merchants highlight key advantages, such as WhatsApp Chat & Automated WhatsApp Marketing: Send automated WhatsApp messages, Customizable Messaging Templates: Personalize messages with WhatsApp Automation, and more,
What are some of the top alternatives for Wa: WhatsApp Chat, WhatsApp AI?
Looking for options? Dive into a selection of Zendesk apps that rival Wa: WhatsApp Chat, WhatsApp AI, each offering unique features to enhance your Shopify store. Consider these top alternatives: which can match or even surpass the offerings of Wa: WhatsApp Chat, WhatsApp AI, giving you flexibility and choice.
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Setloop Zendesk Connector

3. Setloop Zendesk Connector

- (0)
Setloop Zendesk Connector screenshot 1
Setloop Zendesk Connector screenshot 2
Setloop Zendesk Connector screenshot 3
Setloop Zendesk Connector screenshot 4

Reviews

No reviews available for this app.

Why is Setloop Zendesk Connector a top Zendesk Shopify app?
With an impressive overall rating of 0 stars and 0 reviews, Setloop Zendesk Connector stands out as one of the top Zendesk Shopify apps. The main objective of the app is - See the customer's orders in every Zendesk ticket and refund, reship, edit, or cancel in clicks. Its purpose underscores its significance in enhancing your Shopify store experience.

ShopDigest selects the top Shopify apps in the Zendesk category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate Setloop Zendesk Connector with your Shopify store?
By integrating a Zendesk app with your Shopify store, you unlock a range of benefits. Setloop Zendesk Connector, a popular Zendesk Shopify app, brings the following functionalities and value to a Shopify store, including:
  • Automatic order lookup for the ticket requester across all connected stores
  • Full, partial, or shipping-only refunds against the original payment
  • Replacement orders, order edits, cancellation with restock, and tags
Learn more about the Setloop Zendesk Connector features in detail.

Shopify merchants highlight key advantages, such as Automatic order lookup for the ticket requester across all connected stores, Full, partial, or shipping-only refunds against the original payment, and more,
What are some of the top alternatives for Setloop Zendesk Connector?
Looking for options? Dive into a selection of Zendesk apps that rival Setloop Zendesk Connector, each offering unique features to enhance your Shopify store. Consider these top alternatives: which can match or even surpass the offerings of Setloop Zendesk Connector, giving you flexibility and choice.
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Flyweight AI Chatbot & AI Chat screenshot 1
Flyweight AI Chatbot & AI Chat screenshot 2
Flyweight AI Chatbot & AI Chat screenshot 3
Flyweight AI Chatbot & AI Chat screenshot 4
Flyweight AI Chatbot & AI Chat screenshot 5
Flyweight AI Chatbot & AI Chat screenshot 6

Reviews

Most Recent Review

5.0 ★Amazing

Muy contentos con esta aplicación. Es fácil de configurar y de utilizar. Tiene conexión con los pedidos de Shopify unos costes bastante más razonables que otras APP que hemos visto. Además con el plan gratuito, puedes probarla para hacerte una idea de como funciona y que ofrece, así que está muy bien.

Tea Shop · Spain · 23 Sep 2026

Recent Review

5.0 ★Amazing

Everything is great. This app can help you both of Chat Ai and search products.

Molastic · Thailand · 15 Sep 2026
Why is Flyweight AI Chatbot & AI Chat a top Zendesk Shopify app?
With an impressive overall rating of 4.8 stars and 125 reviews, Flyweight AI Chatbot & AI Chat stands out as one of the top Zendesk Shopify apps. The main objective of the app is - New! On-Brand AI Chatbot for Your Existing Stack | Powered by Knowledge Graph & ChatGPT Its purpose underscores its significance in enhancing your Shopify store experience.

ShopDigest selects the top Shopify apps in the Zendesk category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate Flyweight AI Chatbot & AI Chat with your Shopify store?
By integrating a Zendesk app with your Shopify store, you unlock a range of benefits. Flyweight AI Chatbot & AI Chat, a popular Zendesk Shopify app, brings the following functionalities and value to a Shopify store, including:
  • AI knows all your store's texts: pages, articles, products,.. (nightly refresh).
  • Automatically detects the personality of your brand & can be fine-tuned.
  • Fluent in English & 100+ languages | Powered by Leading Graph Tech & ChatGPT
  • Chatbot based on Shopify store data and routings | GDPR & AI-Act compliant.
  • NEW! Ticket & Mail AI in your stack: Gmail, Zoho, Outlook Web, Zendesk & Gorgias
Learn more about the Flyweight AI Chatbot & AI Chat features in detail.

Shopify merchants highlight key advantages, such as AI knows all your store's texts: pages, articles, products,.. (nightly refresh)., Automatically detects the personality of your brand & can be fine-tuned., and more,
What are some of the top alternatives for Flyweight AI Chatbot & AI Chat?
Looking for options? Dive into a selection of Zendesk apps that rival Flyweight AI Chatbot & AI Chat, each offering unique features to enhance your Shopify store. Consider these top alternatives: which can match or even surpass the offerings of Flyweight AI Chatbot & AI Chat, giving you flexibility and choice.
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Stylo: AI in Zendesk

5. Stylo: AI in Zendesk

5.0 ★ (1)
Stylo: AI in Zendesk screenshot 1
Stylo: AI in Zendesk screenshot 2
Stylo: AI in Zendesk screenshot 3
Stylo: AI in Zendesk screenshot 4

Reviews

Most Recent Review

5.0 ★Amazing

Stylo has been amazing for helping us write responses back to our customers without having to look up order/product info in Shopify.With good super easy setup and team has been great to work with.

Disco Sundays · United States · 22 Feb 2024
Why is Stylo: AI in Zendesk a top Zendesk Shopify app?
With an impressive overall rating of 5 stars and 1 reviews, Stylo: AI in Zendesk stands out as one of the top Zendesk Shopify apps. The main objective of the app is - Stylo enhances your Zendesk ticket responses with the power of AI. Its purpose underscores its significance in enhancing your Shopify store experience.

ShopDigest selects the top Shopify apps in the Zendesk category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate Stylo: AI in Zendesk with your Shopify store?
By integrating a Zendesk app with your Shopify store, you unlock a range of benefits. Stylo: AI in Zendesk, a popular Zendesk Shopify app, brings the following functionalities and value to a Shopify store, including:
  • Automatically solve Zendesk tickets with the power of AI
  • Automatic translation from and to any language
  • Works with all Shopify plans, no add-ons required
  • Can answer any question found in your Zendesk Help Center
  • Brand, tone, and language settings ensure consistent messaging
Learn more about the Stylo: AI in Zendesk features in detail.

Shopify merchants highlight key advantages, such as Automatically solve Zendesk tickets with the power of AI, Automatic translation from and to any language, and more,
What are some of the top alternatives for Stylo: AI in Zendesk?
Looking for options? Dive into a selection of Zendesk apps that rival Stylo: AI in Zendesk, each offering unique features to enhance your Shopify store. Consider these top alternatives: which can match or even surpass the offerings of Stylo: AI in Zendesk, giving you flexibility and choice.
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How We Selected the Top Shopify Apps in zendesk

Our team employs a comprehensive evaluation process that takes into account various factors to ensure you are presented with only the best options. Here's how we do it:

  • By Reviews: We understand the value of peer recommendations, and that's why we've sorted these top Shopify apps in zendesk based on the highest praise received from users, ensuring you get tried-and-tested solutions. The top listed apps here have earned the trust of fellow Shopify merchants. Jump to Highest Reviewed zendesk Shopify Apps.
  • By Price: Budget consideration is important while choosing a Shopify app for your store. That's why we have also categorized these top Shopify apps in zendesk by price, enabling you to find the perfect solutions that align with your financial goals without compromising on quality. Jump to Top Paid zendesk Shopify Apps.
  • By Launch Date: To keep you updated about the latest innovations, we've organized these Shopify apps based on their launch date. You can check the list of recently launched top apps in zendesk that could bring innovative solutions to your Shopify store. Jump to Newly Launched zendesk Shopify Apps.
  • By Popularity: We feature the zendesk apps that are making waves among Shopify store owners, helping you stay ahead of the curve. These apps have captured the attention of ecommerce owners and are listed as the top in the popularity section of the Shopify app store. Jump to Most Popular zendesk Shopify Apps.
  • By Ratings: We prioritize apps that have consistently earned high ratings, reflecting their impact and user satisfaction. These zendesk apps with excellent ratings stand out from their competitors, making them a solid choice for your business needs. Jump to Top Rated zendesk Shopify Apps.
  • By Best Match: We harness the power of Shopify's own recommendations! Our selection considers apps that Shopify suggests as a strong fit for zendesk, ensuring you access the platform's expert insights. Jump to Best Match zendesk Shopify Apps.

With these criteria in mind, we strive to present you with a diverse and well-rounded selection of the top zendesk Shopify apps in 2026. Rest assured, our selection process is designed to assist you in finding the most suitable solutions for your Shopify store needs.

How to Choose the Best zendesk Shopify App For Your Store

Choosing the right zendesk Shopify App for your store depends on various factors specific to your business goals. To make an informed decision, follow these steps:

  • Identify Your Requirements: Begin by understanding the specific goals and challenges your store faces. List the key features and functionalities you need in a zendesk app to address these requirements effectively.
  • Read User Reviews: Explore user reviews and ratings for the zendesk apps you are considering. Real-hand experiences from other Shopify merchants can provide valuable insights into how each app performs.
  • Compare Features: Use our app comparison page, where you can add the zendesk apps of your choice and perform a side-by-side comparison. This page allows you to evaluate each app's features, pricing, support, and other essential factors to help you find the best fit for your store.
  • Consider Budget: While some apps offer free plans with basic functionalities, others may require a paid subscription for access to advanced features. You can check out our complete list of Top Paid zendesk Shopify apps, and choose an app that aligns with your budget and can grow with your store as it expands.
  • Support and Documentation: Check the documentation and customer support resources of the app. A well-supported zendesk app that offers comprehensive documentation can help you implement and use it more effectively.
  • Integration Compatibity: Ensure that the zendesk app you choose can seamlessly integrate with your existing apps and theme to avoid compatibility issues.
  • Trial Periods: Some zendesk apps offer a free trial period that enables you to test the app's capabilities before purchasing a subscription.

Each Shopify store is different, and the best zendesk app for your store will be one that aligns closely with your specific business requirements.

More Information on zendesk Shopify Apps

Now let us jump in and check out these Top 10 zendesk Shopify apps.

In this comprehensive guide, we've provided you with a complete collection of zendesk Shopify apps that can help streamline your ecommerce journey. These zendesk Shopify apps cover a wide spectrum of needs to take your store forward. From 95 outstanding apps, we've covered every facet of zendesk, ensuring you have access to a vast range of tools to enhance your Shopify store.

However, choosing the perfect zendesk app for your specific requirements is key. Consider your specific goals, read user reviews, and compare features to find the ideal match for your Shopify store. Our Shopify app comparison page simplifies this process by allowing you to create side-by-side comparisons for any zendesk apps of your choice. ShopDigest guides you through the selection process, making it easier to find and install the perfect zendesk app that aligns with your goals.

Shopify zendesk App Installation

There are thousands of zendesk Shopify apps with different installation instructions, integration complexities, and customization levels. Our team at ShopDigest is here to assist you every step of the way. Installing your chosen app is a breeze with our service, ensuring a seamless integration into your store's ecosystem.

What's included

  • Safely install/uninstall Shopify app of your choice
  • App integration with any theme as per specification
  • Configurations & setup
  • Assured support and guidance
  • Get discount offers (not guaranteed)

What's not included

  • Shopify app subscription cost
Keyword charts

Explore key insights for zendesk apps

Market share, rank movement, install geography and review pace — tracked across all 95 apps. Open the full charts for history and app-level detail.

Open zendesk charts

Market share leaders

Nov 2026
Wa: WhatsApp Chat, WhatsApp AI74.2%
Flyweight AI Chatbot & AI Chat11.1%
Zendesk AI Agent By Adelante9.6%
Rep AI: AI Agent & Live Chat0.5%
Review Collect by Scaly0.1%

The top two apps hold 85.3% of tracked installs.

Rank movers, 30 days

Top 10 tracked
Setloop Zendesk ConnectorSetloop Zendesk Connector▲ 9#3
Review Collect by ScalyReview Collect by Scaly▲ 2#7
My AskAI: AI Support ChatbotMy AskAI: AI Support Chatbot▼ 2#8
Yuma AIYuma AI▼ 2#9
Flyweight AI Chatbot & AI ChatFlyweight AI Chatbot & AI Chat▼ 1#4

2 apps climbed and 5 dropped among the top 10 tracked.

Where installs come from

Keyword-wide
🇺🇸United States39.3%
🇬🇧United Kingdom11.9%
🇮🇱Israel11.0%
🇦🇺Australia4.8%
🇦🇪United Arab Emirates4.5%

United States and United Kingdom merchants drive 51.2% of installs.

Reviews added, 30 days

Top tracked apps
Wa: WhatsApp Chat, WhatsApp AI+34
Rep AI: AI Agent & Live Chat+7

41 new reviews across the top 10 tracked apps in the last 30 days.

Key Insights:
  • Zendesk AI Agent By Adelante commands 9.6% market share, -64.6pp ahead of Wa: WhatsApp Chat, WhatsApp AI — a fragmented zendesk category.
  • In the last 30 days, 2 apps climbed and 5 dropped in ranking among the top 10 tracked zendesk apps.
  • Wa: WhatsApp Chat, WhatsApp AI added the most new reviews this month (+34) — strong adoption momentum.

Frequently Asked Questions for zendesk Shopify Apps

1. What are some of the top Shopify apps under the zendesk category?

Here are some of the top Shopify apps under the zendesk category:

Each of these apps offers unique features and functionalities tailored to boost your zendesk efforts and optimize your store's performance. Explore these top choices and find the perfect fit for your business needs.

2. How do I install a zendesk Shopify app?

Installing a zendesk Shopify app is simple. Navigate to the Shopify App Store, search for the specific app you want to install, and click on the "Install Now" button. Follow the on-screen instructions to integrate the app seamlessly into your Shopify store. If you need our expert guidance to help you install zendesk apps on your Shopify store, feel free to contact us now.

3. Are there free apps available in the zendesk category?

Yes, the zendesk category offers a variety of free apps that can be integrated into your Shopify store at no cost. These free apps come with a range of basic features and functionalities to assist you in managing various aspects of your ecommerce business.

4. Are there any trial options available for paid apps in the zendesk category?

Many paid apps in the zendesk category offer free trial periods, allowing you to explore their features and assess their compatibility for your business. Take advantage of these trial periods to determine if the app aligns with your needs before opting for a paid plan.

5. How can I determine which zendesk Shopify app is best for my store?

Determining the best zendesk Shopify app for your store requires careful consideration of your business requirements and goals. To make an informed decision, we recommend visiting our App Comparison Page. There, you can easily add the apps of your choice and conduct a side-by-side comparison of their features, functionalities, pricing, and user reviews.

Some popular zendesk Shopify apps are:

6. Can I use multiple zendesk Shopify apps simultaneously?

You can use multiple zendesk Shopify apps at the same time to create a powerful ecosystem for your store. Just ensure that the apps complement each other and do not conflict in their functionalities.

7. How can I find the latest and trending Shopify apps in the zendesk category?

To discover the latest and trending Shopify apps in the zendesk category, visit:

Newly launched zendesk Shopify apps
Most popular zendesk Shopify apps

These lists showcase recently added Shopify apps and those gaining popularity among users.

8. Are there any discounts or promotions available for zendesk Shopify apps?

At times, app developers may offer special promotions or discounts. Keep an eye on the app details and the Shopify app store for any ongoing deals or exclusive offers.

Alternatively, contact our team if you're looking for discounts on zendesk app pricing plans, we can help secure better deals on the zendesk app exclusively for you.

*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on the apps as any changes to the pricing plans are ultimately up to the discretion of the developer.

Zendesk AI Agent By Adelante
by Adelante LTD

AI that safely finishes Zendesk tickets, order edits included

Free plan · From $900/mo · 14d trial
★ 5.0 (6)
Setloop Zendesk Connector
by SetLoop Ltd

Refunds, reships, and order edits inside Zendesk tickets

Free
★ 0.0 (0)
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