Easy Returns Management System Shopify App by Spice Gems

Let's customers create a return request without logging in. Manage return requests and provide prepaid shipping labels.

4.7 29 reviewsPaid from $19.99/month

Install in your Shopify store We pass your name, email and store domain to the Spice Gems team so they can help install and configure the app on your store.

.myshopify.com

Screenshots

Easy Returns Management System Shopify app screenshot 1
Easy Returns Management System Shopify app screenshot 2
Easy Returns Management System Shopify app screenshot 3
Easy Returns Management System Shopify app screenshot 4
Easy Returns Management System Shopify app screenshot 5

About the app

Manage return requests and provide prepaid shipping labels.

  • Customers can create return request without logging in.
  • Keep customers updated with email notifications
  • Powerful reports

Install in your Shopify store We pass your name, email and store domain to the Spice Gems team so they can help install and configure the app on your store.

Keywords

Easy returns Shopify appsReturns management Shopify appsShopify return system appsAutomate returns Shopify appsRefund processing Shopify appsCustomer returns Shopify appsReturn policy Shopify appsShopify returns solution appsStreamline returns Shopify appsReturns automation Shopify apps

Key features

  • Allow customers to create returns without logging in for convenience.
  • Process multiple product returns in a single request to save time.
  • Generate graphical reports to identify frequently returned products and reasons.

Pricing

Easy Returns Management System pricing plans

Standard Plan
$19.99 /month

Not sure which plan to pick? Discuss Standard Plan plans with us, learn about custom pricing, or get a demo.

Here’s an overview of Easy Returns Management System costs for each of the plan(s)

The app has 1 pricing plan: 0 free and 1 paid. The paid plan offered by Easy Returns Management System is Standard Plan.

The details of the plans are outlined below.

  • Standard Plan: the Standard Plan plan costs $19.99 and comes with a 30-day free trial period.

Easy Returns Management System price summary

Pricing summary$19.99/month. Free trial available.
Total pricing plan(s)1
Number of free plan(s)0
Number of paid plan(s)1
Cost of paid plan(s)$19.99
Free trial availableYes, for 30 day(s)

Install in your Shopify store We pass your name, email and store domain to the Spice Gems team so they can help install and configure the app on your store.

Comparison

Top Easy Returns Management System alternatives — detailed comparison

The table below highlights the crucial differences between Easy Returns Management System and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps
EW: EU Withdrawal Button &FormInstall
Add app
General information
Ratings4.7 ★ (29 reviews)4.2 ★ (707 reviews)4.9 ★ (2,317 reviews)
Developed bySpice GemsShipStation401layers UG (haftungsbeschraenkt)
Launch date1 February 201614 November 20119 January 2026
Pricing$19.99/month$14.99/month, $29.99/month, $349.99/monthFree, $9.99/month, $29.99/month
ObjectiveManage return requests and provide prepaid shipping labels.Wherever you market your goods and no matter your shipping method, it's incredibly efficient.Easily comply with EU withdrawal requirements 2023/2673
CategoriesReturns and exchangesShipping, Returns and exchangesLegal, Returns and exchanges
Key features & highlights
PurposeLet's customers create a return request without logging in.Use ShipStation to send your orders, save money with reliable carriers, and simplify your operations.Implement EU Directive 2023/2673: Withdrawal button without login requirement according to EU law
Features list
  • Allow customers to create returns without logging in for convenience.
  • Process multiple product returns in a single request to save time.
  • Generate graphical reports to identify frequently returned products and reasons.
  • Sync orders from multiple sales channels into one centralized platform.
  • Access discounted shipping rates from top carriers like UPS and USPS.
  • Automate shipping workflows to save time and reduce manual tasks.
—
Highlights———
User reviews and ratings
Recommended89.7%75.4%98.7%
Pros—
  • The app is praised for its intuitive interface and straightforward navigation, making shipping processes quick and efficient.
  • Many users highlight the responsive and helpful customer service team, often resolving issues promptly.
  • Automation tools and batch processing significantly reduce manual work, saving users hours each week.
  • Seamless integration with multiple sales channels (Shopify, Etsy, Amazon, etc.) is frequently appreciated.
  • Users benefit from discounted shipping rates and overall cost savings compared to other platforms.
  • Features like customizable packing slips, labels, and receipts are well-received.
  • The app is noted for its stability and consistent performance in managing high order volumes.
  • Detailed analytics and reporting tools help users track shipping data and optimize operations.
  • Ability to compare and use multiple carrier services (USPS, UPS, FedEx, etc.) in one platform is valued.
  • Many users report significant improvements in productivity and operational efficiency since adopting the app.
—
Cons—
  • Frequent bugs, crashes, and syncing problems with orders and tracking information are common complaints.
  • The subscription fee is considered expensive, particularly for small businesses or low-volume shippers.
  • Users with large order volumes note missing features like automatic lowest-rate selection and HS code handling.
  • Orders sometimes take hours to sync from platforms like Shopify, causing delays in fulfillment.
  • Some users report slow, unresponsive, or ineffective support, especially for technical issues.
  • Dominant sentiment is positive, but negative feedback (especially for technical issues) was retained under Cons due to recurring complaints.
  • Retained under Cons as it was a consistent pain point for small businesses.
  • Clear negative themes with strong user feedback.
—
Pricing and plans
Total pricing plans133
Free planNot availableNot availableAvailable
Free trialYes, for 30 day(s)Yes, for 30 day(s)Yes, for 14 day(s)
Technical information
Rating4.7 ★4.2 ★4.9 ★
Total reviews297082,331
Launch date1 February 201614 November 20119 January 2026

More details about Easy Returns Management System

Product description

The Returns Management System App, compatible with Shopify, streamlines the process of handling returns for both customers and business owners. Customers can effortlessly file a return, while business owners have an easier way to manage these requests, with additional features such as a Request Creation form.

Support

For any questions, concerns, or assistance with Easy Returns Management System, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, Easy Returns Management System offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.

Language support

Details of the Easy Returns Management System are available in various languages on the Shopify app store, including English.

Easy Returns Management System support information in a nutshell
Support emailhelp@spicegems.com
Contact number(s)Not available
FAQ pageFAQ details
Privacy policyPrivacy details
Language supportEnglish
Integration

The list of top Shopify apps, features or software tools that Easy Returns Management System seamlessly integrates with are given below.

No integration details available.

Developer
NameSpice Gems
ProfileSee all apps by Spice Gems
WebsiteView developer profile
Address6-A, Industrial Estate, NRC, Kota, RJ, 324007

Installation

How to install Easy Returns Management System on your Shopify store

1

Send your details

Your name, email and store domain go straight to the Spice Gems team.

2

The developer gets in touch

Spice Gems contacts you directly to arrange setup for your store.

3

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Customer reviews

4.7
★★★★★
29 total reviews
524
42
31
22
10

Easy Returns Management System has an overall rating of 4.7 stars from a total of 29 reviews on the Shopify app store. Of these, 26 (89.7%) are positive, 1 (3.4%) are neutral, and 2 (6.9%) are negative*.

*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.

★★★★★Sparkle In Pinkfrom United States · 26 May 2022

This is a very simple, easy to use app, that does what exactly what you need it to. Customer experience is also very straightforward, highly recommend!

★★★★★Paw Lanefrom Australia · 16 October 2021

Absolutely awesome. The customer service is better than any other app I have used. Attentive and more than helpful and very quick to get back to you with any questions or help. I would recommend this app to anyone how needs to streamline their returns process, it will certainly take the headache out of things for our business. Thanks so much for all your help. Highly recommend!!!!! 1000 STARS

★★★★★Lady Lux Swimwearfrom United States · 15 October 2021

The team is extremely helpful and very quick to respond! I requested a custom color and they did it right away. It was a very smooth and pleasant experience. Thank you so much!!

★★★★★Fitnesspowerfrom Sweden · 29 June 2021

Easy to navigate and alot of insight on returns. I can only recommend this app and i would not wanna be without it.

★★★★★Dress Hire AUfrom Australia · 31 July 2020

This app is straightforward to navigate and makes returns quick and easy. Customer support is excellent.

Install in your Shopify store We pass your name, email and store domain to the Spice Gems team so they can help install and configure the app on your store.

Performance on the App Store

Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.

Category rank
#2
Return management
Total reviews
29
No change vs 30 days ago
Average rating
4.7 ★
0.00 vs 30 days ago
Top market
GB
63.1% of installs

Category & keyword rankings

Position and market share today

KeywordReturn management#20.0% ▼1.0
KeywordReturn tracking#60—
KeywordManual refunds#68—
CategoryReturns and warranty#870.0% ▼0.0

Reviews trend

Cumulative reviews · last 6 months

29 → 29 reviews · rating steady at 4.7★
Ranks #2 in 1 of 4 App Store groups tracked.Open full charts →

Easy Returns Management System FAQs

How do I install the Easy Returns Management System Shopify app?
To install Easy Returns Management System on your Shopify store, click on the Easy Returns Management System installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Easy Returns Management System on your Shopify store, then contact us now.
What are the key features of Easy Returns Management System?

The key features offered by Easy Returns Management System to Shopify store owners are:

  • Customers can create return request without logging in.
  • Keep customers updated with email notifications
  • Powerful reports
Does Easy Returns Management System integrate with other Shopify apps or tools?

Easy Returns Management System has not made any official mention of integrating with other Shopify apps or tools. To obtain further information, kindly reach out to their support team or consult your Shopify developer.

Is there a free trial available for Easy Returns Management System?

Yes, Easy Returns Management System offers a 30-day free trial on all its paid plans.

What are the pricing plans for Easy Returns Management System?

The app offers 1 paid plan, which cost $19.99/month, and comes with a 30-day free trial period.

How does billing work for Easy Returns Management System?

Easy Returns Management System uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.

Can I cancel or upgrade my subscription plan at any time?

Yes, Easy Returns Management System allows its subscribers to cancel or upgrade their subscription plan at any time.

Does Easy Returns Management System offer customer support?

Yes, Easy Returns Management System offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, Easy Returns Management System offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

Is Easy Returns Management System compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.

Alternatives

EW: EU Withdrawal Button &FormBuilt for Shopify
by 401layers UG (haftungsbeschraenkt)

Free plan · From $9.99/mo · 14d trial
★ 4.9 (2.3K)
Revoq ‑ EU Withdrawal ButtonBuilt for Shopify
by BuschBytes

Free plan · From $9/mo · 14d trial
★ 4.8 (569)

Most popular

Most popular Shopify apps on the market

Install in your Shopify store We pass your name, email and store domain to the Spice Gems team so they can help install and configure the app on your store.

.myshopify.com
4.7★★★★★29 reviews · 89.7% positive

Writing reviews on ShopDigest is coming soon.

  • SI
    Sparkle In PinkUnited States · 26 May 2022
    ★★★★★

    This is a very simple, easy to use app, that does what exactly what you need it to. Customer experience is also very straightforward, highly recommend!

  • PL
    Paw LaneAustralia · 16 Oct 2021
    ★★★★★

    Absolutely awesome. The customer service is better than any other app I have used. Attentive and more than helpful and very quick to get back to you with any questions or help. I would recommend this app to anyone how needs to streamline their returns process, it will certainly take the headache out of things for our business. Thanks so much for all your help. Highly recommend!!!!! 1000 STARS

  • LL
    Lady Lux SwimwearUnited States · 15 Oct 2021
    ★★★★★

    The team is extremely helpful and very quick to respond! I requested a custom color and they did it right away. It was a very smooth and pleasant experience. Thank you so much!!

  • FI
    FitnesspowerSweden · 29 Jun 2021
    ★★★★★

    Easy to navigate and alot of insight on returns. I can only recommend this app and i would not wanna be without it.

  • DH
    Dress Hire AUAustralia · 31 Jul 2020
    ★★★★★

    This app is straightforward to navigate and makes returns quick and easy. Customer support is excellent.

  • PA
    Phoenix Android RadiosUnited States · 21 May 2020
    ★★★★★

    We process quite some returns. This app really makes the processing much more streamlined with label generation from Shippo integration.

  • NN
    Noski NoskiPoland · 6 Apr 2020
    ★★★★★

    Great support, the best return app in my opinion. I tried few before choosing the right one. Working fine now.

  • WA
    WaynedaltonpartsUnited States · 30 Oct 2019
    ★★★★★

    Best solution I've found. Support is very helpful and quick. Functionality is great. Very customizable. Great pricing too! Update: I accidentally deleted the app (doh!) and their support was so on the ball about helping me get my data restored and everything back installed as it was before my mistake. Very happy with this app and their support all around!

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