Wixpa Customer Accounts & B2B Shopify App by 🚀 Wixpa Feed

Zon all in one customer account, Returns and exchanges,Loyalty and reward, Wishlist & B2B Wholesale Manage returns and exchanges effortlessly with return label

4.8 21 reviewsFree

Install in your Shopify store We pass your name, email and store domain to the 🚀 Wixpa Feed team so they can help install and configure the app on your store.

.myshopify.com

Pros and cons

Pros and cons of Wixpa Customer Accounts & B2B

Pros
  • Exceptional Customer Support: Numerous reviews highlight outstanding assistance from support team members like March, Lauren, and Katherine, with praise for their professionalism, patience, and problem-solving skills.
  • Smooth Setup Process: Several users noted the ease of setting up the app, often with guided help from support staff.
  • Positive Impact on Business: Users reported improved customer account management and increased repeat orders, particularly on Shopify stores.
  • Useful Features: The app’s functionality, especially for customer account management, is praised for being practical and effective.
Cons
  • Inconsistent Support Experience: While most reviews praised support, one user found it unhelpful, indicating variability in service quality.

Screenshots

Wixpa Customer Accounts & B2B Shopify app screenshot 1
Wixpa Customer Accounts & B2B Shopify app screenshot 2
Wixpa Customer Accounts & B2B Shopify app screenshot 3
Wixpa Customer Accounts & B2B Shopify app screenshot 4
Wixpa Customer Accounts & B2B Shopify app screenshot 5
Wixpa Customer Accounts & B2B Shopify app screenshot 6
Wixpa Customer Accounts & B2B Shopify app screenshot 7

About the app

Manage returns and exchanges effortlessly with return label

  • Branded self-serve returns portal with automated email updates to keep customers
  • Centralized returns management to handle refunds, exchanges, restocking
  • Advanced restock control with the ability to choose specific products, quantitie
  • Easy returns and exchanges, and in-store POS integration
  • Streamlined B2B wholesale(shopify plus only) with custom pricing and accounts.

Install in your Shopify store We pass your name, email and store domain to the 🚀 Wixpa Feed team so they can help install and configure the app on your store.

Keywords

customer account management Shopify appsreturns and exchanges Shopify appsloyalty and rewards Shopify appswishlist features Shopify appsB2B wholesale Shopify appsorder history Shopify appsre-order Shopify appscustomer dashboard Shopify appsin-store POS integration Shopify appscustom pricing Shopify appsretention increase Shopify appsseamless account management Shopify appsadvanced customer dashboard Shopify appsbuilt-in loyalty Shopify appswholesale accounts Shopify apps

Key features

  • Advanced customer dashboards streamline account management for users.
  • Built-in loyalty and rewards programs boost customer retention.
  • Easy returns and exchanges enhance post-purchase satisfaction.

Pricing

Wixpa Customer Accounts & B2B pricing plans

$0 /month

Not sure which plan to pick? Discuss plans with us, learn about custom pricing, or get a demo.

Here’s an overview of Wixpa Customer Accounts & B2B costs for each of the plan(s)

The app has 1 pricing plan: 1 free and 0 paid. The free plan offered by Wixpa Customer Accounts & B2B is .

The details of the plans are outlined below.

  • : this plan is free forever, incurring no subscription costs.

Wixpa Customer Accounts & B2B price summary

Pricing summaryFree
Total pricing plan(s)1
Number of free plan(s)1
Number of paid plan(s)0
Free trial availableNo

Install in your Shopify store We pass your name, email and store domain to the 🚀 Wixpa Feed team so they can help install and configure the app on your store.

Comparison

Top Wixpa Customer Accounts & B2B alternatives — detailed comparison

The table below highlights the crucial differences between Wixpa Customer Accounts & B2B and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps
EW: EU Withdrawal Button &FormInstall
Add app
General information
Ratings4.8 ★ (21 reviews)4.2 ★ (707 reviews)4.9 ★ (2,317 reviews)
Developed by🚀 Wixpa FeedShipStation401layers UG (haftungsbeschraenkt)
Launch date2 September 202414 November 20119 January 2026
PricingFree$14.99/month, $29.99/month, $349.99/monthFree, $9.99/month, $29.99/month
ObjectiveManage returns and exchanges effortlessly with return labelWherever you market your goods and no matter your shipping method, it's incredibly efficient.Easily comply with EU withdrawal requirements 2023/2673
CategoriesAccounts and login, Returns and exchangesShipping, Returns and exchangesLegal, Returns and exchanges
Key features & highlights
PurposeZon all in one customer account, Returns and exchanges,Loyalty and reward, Wishlist & B2B WholesaleUse ShipStation to send your orders, save money with reliable carriers, and simplify your operations.Implement EU Directive 2023/2673: Withdrawal button without login requirement according to EU law
Features list
  • Advanced customer dashboards streamline account management for users.
  • Built-in loyalty and rewards programs boost customer retention.
  • Easy returns and exchanges enhance post-purchase satisfaction.
  • Sync orders from multiple sales channels into one centralized platform.
  • Access discounted shipping rates from top carriers like UPS and USPS.
  • Automate shipping workflows to save time and reduce manual tasks.
—
Highlights———
User reviews and ratings
Recommended95.2%75.4%98.7%
Pros
  • Numerous reviews highlight outstanding assistance from support team members like March, Lauren, and Katherine, with praise for their professionalism, patience, and problem-solving skills.
  • Several users noted the ease of setting up the app, often with guided help from support staff.
  • Users reported improved customer account management and increased repeat orders, particularly on Shopify stores.
  • The app’s functionality, especially for customer account management, is praised for being practical and effective.
  • Users appreciated the seamless integration of the app into their workflows, often with support guidance.
  • The app is recognized as a must-have free solution for customizing Shopify customer account pages.
  • The app is praised for its intuitive interface and straightforward navigation, making shipping processes quick and efficient.
  • Many users highlight the responsive and helpful customer service team, often resolving issues promptly.
  • Automation tools and batch processing significantly reduce manual work, saving users hours each week.
  • Seamless integration with multiple sales channels (Shopify, Etsy, Amazon, etc.) is frequently appreciated.
  • Users benefit from discounted shipping rates and overall cost savings compared to other platforms.
  • Features like customizable packing slips, labels, and receipts are well-received.
  • The app is noted for its stability and consistent performance in managing high order volumes.
  • Detailed analytics and reporting tools help users track shipping data and optimize operations.
  • Ability to compare and use multiple carrier services (USPS, UPS, FedEx, etc.) in one platform is valued.
  • Many users report significant improvements in productivity and operational efficiency since adopting the app.
—
Cons
  • While most reviews praised support, one user found it unhelpful, indicating variability in service quality.
  • Frequent bugs, crashes, and syncing problems with orders and tracking information are common complaints.
  • The subscription fee is considered expensive, particularly for small businesses or low-volume shippers.
  • Users with large order volumes note missing features like automatic lowest-rate selection and HS code handling.
  • Orders sometimes take hours to sync from platforms like Shopify, causing delays in fulfillment.
  • Some users report slow, unresponsive, or ineffective support, especially for technical issues.
  • Dominant sentiment is positive, but negative feedback (especially for technical issues) was retained under Cons due to recurring complaints.
  • Retained under Cons as it was a consistent pain point for small businesses.
  • Clear negative themes with strong user feedback.
—
Pricing and plans
Total pricing plans033
Free planNot availableNot availableAvailable
Free trialNoYes, for 30 day(s)Yes, for 14 day(s)
Technical information
Rating4.8 ★4.2 ★4.9 ★
Total reviews217082,328
Launch date2 September 202414 November 20119 January 2026

More details about Wixpa Customer Accounts & B2B

Product description

Streamline returns and exchanges with our easy-to-use app. Offer a seamless Shop Now exchange experience through a branded, automated portal. Customize return policies, eligibility rules, resolutions, and reasons to automate your RMA process and email notifications. Integrate with label-generation tools for smooth shipping and enable self-serve returns with tracking. Manage everything in one dashboard, apply smart automation rules, monitor insights, optimize regional routing, and improve carrier

AI summary

The app enhances Shopify stores by providing customizable customer account pages, addressing a common limitation where default Shopify pages and many visual page builders lack such functionality. It offers features for account management and returns, improving user experience and potentially increasing repeat orders. Setup varies in difficulty, with some finding it straightforward while others encounter challenges. A standout strength is the highly responsive and personalized support team, frequently noted for resolving issues efficiently through detailed guidance, video calls, and proactive suggestions. However, there are isolated claims of unmet expectations regarding advanced account page features. The app is free and includes multilingual support, though its effectiveness may depend on individual store requirements. Overall, it is recognized for its practical utility and exceptional customer service, though initial setup complexity may pose a barrier for some.

Support

For any questions, concerns, or assistance with Wixpa Customer Accounts & B2B, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, Wixpa Customer Accounts & B2B offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.

Language support

Details of the Wixpa Customer Accounts & B2B are available in various languages on the Shopify app store, including English.

Wixpa Customer Accounts & B2B support information in a nutshell
Support emailsupport@zonstaff.com
Contact number(s)Not available
FAQ pageFAQ details
Privacy policyPrivacy details
Language supportEnglish
Integration

The list of top Shopify apps, features or software tools that Wixpa Customer Accounts & B2B seamlessly integrates with are given below.

CheckoutCustomer accountsShopify POSShopify AdminB2B WholesaleLoyalty and RewardsReturn & ExchangeReturns and exchangeReturns and exchangesWishlists
Developer
Name🚀 Wixpa Feed
ProfileSee all apps by 🚀 Wixpa Feed
WebsiteView developer profile
Address71-75 Shelton Street, Covent Garden, London, BFP, WC2H 9JQ

Installation

How to install Wixpa Customer Accounts & B2B on your Shopify store

1

Send your details

Your name, email and store domain go straight to the 🚀 Wixpa Feed team.

2

The developer gets in touch

🚀 Wixpa Feed contacts you directly to arrange setup for your store.

3

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Customer reviews

4.8
★★★★★
21 total reviews
520
40
30
20
11

Wixpa Customer Accounts & B2B has an overall rating of 4.8 stars from a total of 21 reviews on the Shopify app store. Of these, 20 (95.2%) are positive, 0 (0.0%) are neutral, and 1 (4.8%) are negative*.

*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.

★★★★★Markus Späth GmbHfrom Germany · 22 October 2025

Amazing Customer Support! Had a small issue that was fixed in minutes by Hammad. Support was really reactive and texted back in seconds!!

★★★★★Rémyefrom Canada · 2 February 2025

Une app facile à utiliser, intuitive et adaptable au contenu, exactement ce qu'on cherchait

★★★★★Nourish Mefrom Australia · 30 January 2025

Lauren helped me get the app installed via Google Meetings. Excellent Service.

★★★★★usedautoairbagsfrom Canada · 4 January 2025

Professional and Courteous!I’ve never experienced such professional and courteous chat support. They truly prioritize customer satisfaction. Special Thanks to Lauren for the amazing help!

★★★★★Lucky Engineeringfrom Pakistan · 25 December 2024

March's dedication to her clients is simply heartwarming.

Install in your Shopify store We pass your name, email and store domain to the 🚀 Wixpa Feed team so they can help install and configure the app on your store.

Performance on the App Store

Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.

Category rank
#8
thank-you-order-status-returns-exchanges
Total reviews
21
No change vs 30 days ago
Average rating
4.8 ★
0.00 vs 30 days ago
Top market
US
23.8% of installs

Category & keyword rankings

Position and market share today

Collectionthank-you-order-status-returns-exchanges#80.0%
KeywordReturn management#24—
KeywordCustomer blocklists#28—
Keywordzonos#29—

Reviews trend

Cumulative reviews · last 6 months

21 → 21 reviews · rating steady at 4.8★
Ranks #8 in 1 of 10 App Store groups tracked.Open full charts →

Wixpa Customer Accounts & B2B FAQs

How do I install the Wixpa Customer Accounts & B2B Shopify app?
To install Wixpa Customer Accounts & B2B on your Shopify store, click on the Wixpa Customer Accounts & B2B installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Wixpa Customer Accounts & B2B on your Shopify store, then contact us now.
What are the key features of Wixpa Customer Accounts & B2B?

The key features offered by Wixpa Customer Accounts & B2B to Shopify store owners are:

  • Branded self-serve returns portal with automated email updates to keep customers
  • Centralized returns management to handle refunds, exchanges, restocking
  • Advanced restock control with the ability to choose specific products, quantitie
  • Easy returns and exchanges, and in-store POS integration
  • Streamlined B2B wholesale(shopify plus only) with custom pricing and accounts.
Does Wixpa Customer Accounts & B2B integrate with other Shopify apps or tools?

Wixpa Customer Accounts & B2B has not made any official mention of integrating with other Shopify apps or tools. To obtain further information, kindly reach out to their support team or consult your Shopify developer.

Is there a free trial available for Wixpa Customer Accounts & B2B?

No, Wixpa Customer Accounts & B2B does not offer any free trial.

What are the pricing plans for Wixpa Customer Accounts & B2B?

The app offers 1 plan that is forever-free.

How does billing work for Wixpa Customer Accounts & B2B?

Wixpa Customer Accounts & B2B is completely free to install and use. Additional charges may or may not apply.

Can I cancel or upgrade my subscription plan at any time?

Yes, Wixpa Customer Accounts & B2B allows its subscribers to cancel or upgrade their subscription plan at any time.

Does Wixpa Customer Accounts & B2B offer customer support?

Yes, Wixpa Customer Accounts & B2B offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, Wixpa Customer Accounts & B2B offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

Is Wixpa Customer Accounts & B2B compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.

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Most popular

Most popular Shopify apps on the market

Install in your Shopify store We pass your name, email and store domain to the 🚀 Wixpa Feed team so they can help install and configure the app on your store.

.myshopify.com
4.8★★★★★21 reviews · 95.2% positive

Writing reviews on ShopDigest is coming soon.

  • MS
    Markus Späth GmbHGermany · 22 Oct 2025
    ★★★★★

    Amazing Customer Support! Had a small issue that was fixed in minutes by Hammad. Support was really reactive and texted back in seconds!!

    �W
    🚀 Wixpa FeedDeveloper11 Nov 2025

    Thank you so much for your kind words! 🌟 We’re thrilled to hear Hammad could resolve your issue quickly. Your appreciation means a lot to our team! 🙌💖

  • RÉ
    RémyeCanada · 2 Feb 2025
    ★★★★★

    Une app facile à utiliser, intuitive et adaptable au contenu, exactement ce qu'on cherchait

    �W
    🚀 Wixpa FeedDeveloper12 Feb 2025

    Merci beaucoup pour votre retour ! 😊 Nous sommes ravis que l’app réponde à vos attentes. 🌟 Facile, intuitive et adaptable, c’est exactement ce que nous visons ! 🚀 N’hésitez pas à nous contacter si vous avez besoin d’aide. ✨

  • NM
    Nourish MeAustralia · 30 Jan 2025
    ★★★★★

    Lauren helped me get the app installed via Google Meetings. Excellent Service.

    �W
    🚀 Wixpa FeedDeveloper12 Feb 2025

    Thank you for sharing your experience! 😊 We’re glad Lauren could assist you with the app installation via Google Meetings. 🌟 Excellent service is what we aim for! 🚀 Feel free to reach out if you need more help. ✨

  • US
    usedautoairbagsCanada · 4 Jan 2025
    ★★★★★

    Professional and Courteous!I’ve never experienced such professional and courteous chat support. They truly prioritize customer satisfaction. Special Thanks to Lauren for the amazing help!

    �W
    🚀 Wixpa FeedDeveloper8 Jan 2025

    Thank you so much for your kind words! 😊 We're thrilled to hear about your positive experience with our support team. 🌟 Lauren will be delighted to know she made such a great impact. 💖 Customer satisfaction is our top priority, and your feedback motivates us to keep delivering the best service. 🚀✨

  • LE
    Lucky EngineeringPakistan · 25 Dec 2024
    ★★★★★

    March's dedication to her clients is simply heartwarming.

    �W
    🚀 Wixpa FeedDeveloper31 Dec 2024

    Thank you so much for your kind words! 😊 March truly goes above and beyond for her clients, and it’s wonderful to see her efforts appreciated. ❤️

  • MA
    MadamePakistan · 9 Dec 2024
    ★★★★★

    Zon Customer Account has completely upgraded the experience on my Shopify store. Customers love the ease of managing their accounts, and I’ve noticed a big improvement in repeat orders. The setup was straightforward, but what stood out was the support. March was so helpful—she even suggested tweaks I hadn’t thought of! It’s rare to find such a dedicated team behind an app. Highly recommend

    �W
    🚀 Wixpa FeedDeveloper10 Dec 2024

    🌟 **Thank you so much for your amazing review!** 🌟 We're thrilled to hear that **Zon Customer Account** has upgraded your Shopify store experience and brought ease to your customers. 🤩 Seeing an improvement in repeat orders is exactly what we aim for! 🚀 We're especially happy that **March** could assist you with those extra tweaks—our team is always here to go the extra mile. 💪✨ Your recommendation means the world to us. Thank you for being a part of our journey! ❤️ – The Zon Team

  • WC
    Women ChoicePakistan · 5 Dec 2024
    ★★★★★

    I had an excellent experience with the Lauren! Her expertise was evident from the very beginning—they quickly understood my issue and provided clear, step-by-step guidance to resolve it. They were patient, professional, and went the extra mile to ensure I was satisfied with the solution. It's rare to find such knowledgeable and friendly support. Thank you for making my experience seamless and stress-free!

    �W
    🚀 Wixpa FeedDeveloper6 Dec 2024

    Thank you for sharing your fantastic experience! 😊 Lauren truly is a gem, and we’re so glad her expertise and dedication made such a positive impact. 🌟 Your kind words about her patience, professionalism, and clear guidance mean a lot to us. 🙌 We’re always here to ensure your experience stays seamless—thank you for trusting us! 💻✨

  • DD
    Devranj DesignsIndia · 23 Nov 2024
    ★★★★★

    Laiba (Lauren) was quick to get on a Google Meet call with me and discuss the integration issues and their timeline for launching the new customer account features by 10th Dec, 2024. Am eager to see how I can integrate the upcoming features of the App into my website successfully.

    �W
    🚀 Wixpa FeedDeveloper27 Nov 2024

    Thank you for your thoughtful review! 😊 We're delighted to hear that Laiba (Lauren) was able to assist you promptly via Google Meet and discuss the exciting upcoming features. 🚀 We're just as eager as you are for the launch on 10th Dec 2024 and can't wait to see how these integrations enhance your website! If you have any more questions or need assistance, we're here for you. 💻✨

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