by ReturnGO
Handle Returns, Swaps, Refunds, Return Labels, and Credits
From $147/mo · 14d trial
ClickPost Returns & Exchanges Shopify App by Clickpost - Returns, Exchanges and Refunds
We handle your order returns. A simple return process builds confidence and leads to repeat purchases. Centre for managing returns, tracking returns, and refunds
5.0 17 reviewsFreePaid from $15/month
Pros and cons
Pros and cons of ClickPost Returns & Exchanges
Pros
- Effective Customer Support: Quick and responsive assistance, with personalized onboarding and issue resolution.
- Customization and Ease of Setup: Flexible configuration options and straightforward implementation.
- Comprehensive Return Tracking: Centralized dashboard for managing and filtering return requests.
- 24/7 Availability: Round-the-clock support ensures timely help for users.
Cons
- Limited Collaboration Features: Inability to add comments or notes for team members during return approvals.
Screenshots
About the app
Centre for managing returns, tracking returns, and refunds
- User-friendly return portal: A simple self-service return portal for your customers.
- Returns Management Dashboard: A Dashboard for handling and acting on returns.
- Automated customer updates: Customers receive automatic email updates during the return process.
- Business Intelligence: Make wise business choices using detailed return reports.
- Multi-language support: Support for multiple languages in the branded return portal.
Keywords
Automate returns management Shopify appsSelf-service returns portal Shopify appsReduce return costs Shopify appsBranded returns portal Shopify appsAutomated return workflows Shopify appsCustomisable return policies Shopify appsReal-time return tracking Shopify appsReturns analytics dashboard Shopify appsCustomer loyalty returns Shopify appsMinimise returns Shopify apps
Key features
- Self-service branded portal simplifies returns and boosts customer trust.
- Automated workflows cut operational costs and streamline return processing.
- Customizable return policies adapt to specific business requirements.
Pricing
ClickPost Returns & Exchanges pricing plans
Starter
$0 /month
- Automatic / Manual Approval
- Manual Label Upload & Trigger
- Self-service Returns Portal
- Return Shipping Labels
- Refund Automations
Pro
$15 /month
- Includes all features from Starter Plan
- Unlimited Return Policies & Workflows
- Priority Live Chat and On-call Support
- Gift Cards & Store Credit Refunds
- New Carrier integration on request*
Pro + grow
$50 /month
- Includes all features from Starter Plan
- Unlimited Return Policies & Workflows
- Priority Live Chat and On-call Support
- Gift Cards & Store Credit Refunds
- New Carrier integration on request*
Enterprise
$700 /month
- Everything in Pro Plan +
- Al-powered Tracking Page
- Multiple Themes Available
- Unlimited Carrier Integrations
- 24/7 Premium Support
Not sure which plan to pick? Discuss Starter or Pro plans with us, learn about custom pricing, or get a demo.
Here’s an overview of ClickPost Returns & Exchanges costs for each of the plan(s)
The app has 4 pricing plans: 1 free and 3 paid. The free plan offered by ClickPost Returns & Exchanges is Starter. The paid plans offered by ClickPost Returns & Exchanges are Pro, Pro + grow, Enterprise.
The details of the plans are outlined below.
- Starter: this plan is free forever, incurring no subscription costs. It offers a wide range of features like Automatic / Manual Approval, Manual Label Upload & Trigger, Self-service Returns Portal, Return Shipping Labels, Refund Automations, Photo Uploads for Returns, Branded Tracking page, Email Notifications.
- Pro: the Pro plan costs $15 and comes with a 7-day free trial period. The plan offers a host of features, including Includes all features from Starter Plan, Unlimited Return Policies & Workflows, Priority Live Chat and On-call Support, Gift Cards & Store Credit Refunds, New Carrier integration on request*, Variant Exchange.
- Pro + grow: the Pro + grow plan costs $50 and comes with a 7-day free trial period. The plan offers a host of features, including Includes all features from Starter Plan, Unlimited Return Policies & Workflows, Priority Live Chat and On-call Support, Gift Cards & Store Credit Refunds, New Carrier integration on request*, Variant Exchange.
- Enterprise: the Enterprise plan costs $700 and comes with a 7-day free trial period. The plan offers a host of features, including Everything in Pro Plan +, Al-powered Tracking Page, Multiple Themes Available, Unlimited Carrier Integrations, 24/7 Premium Support, Dedicated Account Manager.
ClickPost Returns & Exchanges price summary
| Pricing summary | Free to install. Free trial available. |
| Total pricing plan(s) | 4 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 3 |
| Cost of paid plan(s) | $15, $50, $700 |
| Free trial available | Yes, for 7 day(s) |
Comparison
Top ClickPost Returns & Exchanges alternatives — detailed comparison
The table below highlights the crucial differences between ClickPost Returns & Exchanges and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 5.0 ★ (16 reviews) | 4.9 ★ (406 reviews) | 3.9 ★ (24 reviews) | |
| Developed by | Clickpost - Returns, Exchanges and Refunds | ReturnGO | Bosta | |
| Launch date | 27 June 2022 | 14 September 2020 | 4 May 2020 | |
| Pricing | Free, $15/month, $50/month, $700/month | $147/month, $297/month | Free | |
| Objective | Centre for managing returns, tracking returns, and refunds | Handle Returns, Swaps, Refunds, Return Labels, and Credits | Simple online shopping delivery service in Egypt | |
| Categories | Returns and exchanges, Order tracking | Returns and exchanges, Order tracking | Order tracking, Returns and exchanges | |
| Key features & highlights | ||||
| Purpose | We handle your order returns. A simple return process builds confidence and leads to repeat purchases. | Simplify returns and exchanges with a personalized return portal for straightforward return management. | We provide top-quality shipping services for our customers. | |
| Features list |
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| Highlights | — |
| — | |
| User reviews and ratings | ||||
| Recommended | 100.0% | 98.3% | 64.0% | |
| Pros |
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| Cons |
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| Pricing and plans | ||||
| Total pricing plans | 4 | 2 | 1 | |
| Free plan | Available | Not available | Available | |
| Free trial | Yes, for 7 day(s) | Yes, for 14 day(s) | No | |
| Technical information | ||||
| Rating | 5.0 ★ | 4.9 ★ | 3.9 ★ | |
| Total reviews | 17 | 407 | 25 | |
| Launch date | 27 June 2022 | 14 September 2020 | 4 May 2020 | |
More details about ClickPost Returns & Exchanges
Product description
ClickPost provides a platform for businesses to manage customer returns easily, efficiently handling all return requests and updates in one place. It facilitates a noteworthy post-purchase experience, fostering brand loyalty and catalyzing repurchases. Users can establish their own return policies, eligibility criteria, and reasons, with the entire application setup taking less than 30 minutes.
AI summary
This Shopify app provides a free, self-serve branded portal for customers to submit and track return requests, with a centralized dashboard for merchants to manage and filter returns efficiently. It offers strong customization options and straightforward setup, along with responsive, personalized onboarding support and 24/7 assistance. The app excels in customer service, with a highly accommodating team that quickly resolves queries and implements requested changes. A notable limitation is the inability to add internal comments when approving or declining returns, which could improve team collaboration. Overall, it is a practical solution for small businesses seeking cost-effective returns management with reliable support.
Support
For any questions, concerns, or assistance with ClickPost Returns & Exchanges, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected].
Language support
Details of the ClickPost Returns & Exchanges are available in various languages on the Shopify app store, including English.
ClickPost Returns & Exchanges support information in a nutshell
| Support email | app-support |
| Contact number(s) | Not available |
| FAQ page | Not available |
| Privacy policy | Privacy details |
| Language support | English |
Integration
The list of top Shopify apps, features or software tools that ClickPost Returns & Exchanges seamlessly integrates with are given below.
DelhiveryDHLFedexShiprocketUPSUSPS
Developer
| Name | Clickpost - Returns, Exchanges and Refunds |
| Website | View developer profile |
| Address | 48, Bhive Premium Church Street, Bangalore, KA, 560001 |
Installation
How to install ClickPost Returns & Exchanges on your Shopify store
1
Send your details
Your name, email and store domain go straight to the Clickpost - Returns, Exchanges and Refunds team.
2
The developer gets in touch
Clickpost - Returns, Exchanges and Refunds contacts you directly to arrange setup for your store.
3
Install at your own pace
Perfect your store’s functionality without the pressure to move on until you’re ready.
Customer reviews
5.0
★★★★★
17 total reviews
ClickPost Returns & Exchanges has an overall rating of 5.0 stars from a total of 17 reviews on the Shopify app store. Of these, 17 (100.0%) are positive, 0 (0.0%) are neutral, and 0 (0.0%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
★★★★★Samoh Internationalfrom India · 30 March 2026
The setup was surprisingly smooth and didn’t require much technical effort. The return flows are easy to manage, and the dashboard gives a clear picture of everything in one place.
★★★★★qissa-newfrom India · 27 March 2026
We’ve tried a couple of returns apps before, but this one stands out for its simplicity and reliability. It just works without constant monitoring.
★★★★★Pinacoladafrom India · 20 March 2026
Loving the recent automations-they’ve reduced manual effort and made our returns and exchanges much more efficient.
★★★★★Plus Size Clothing Online For Men and Women In India | Instafab Plusfrom India · 19 March 2026
Very easy to set up and use, also the team is very responsive. It’s simplified our returns process significantly and saved our team a lot of time. Definitely recommend!
★★★★★Westside Globalfrom India · 5 February 2026
Clickpost Returns & Exchange is a fantastic returns partner for our business!We’re able to get support directly via chat for any queries or technical questions, and they always get back to us quickly. The workflows around returns and exchange configurations are simple, flexible, and easy to customize based on our requirements.
Performance on the App Store
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Category rank
—
No tracked groups
Total reviews
17
No change vs 30 days ago
Average rating
5.0 ★
0.00 vs 30 days ago
Top market
IN
99.1% of installs
Reviews trend
Cumulative reviews · last 6 months
17 → 17 reviews · rating steady at 5.0★
No App Store groups tracked yet.Open full charts →
ClickPost Returns & Exchanges FAQs
How do I install the ClickPost Returns & Exchanges Shopify app?
To install ClickPost Returns & Exchanges on your Shopify store, click on the ClickPost Returns & Exchanges installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install ClickPost Returns & Exchanges on your Shopify store, then contact us now.
What are the key features of ClickPost Returns & Exchanges?
The key features offered by ClickPost Returns & Exchanges to Shopify store owners are:
- Automated self-serve portal for easy returns, exchanges & refunds.
- Dashboard to manage, track, and resolve return & exchange requests.
- Process refunds to via gift cards or original payment methods.
- Customizable return and exchange policies, rules, and eligibility.
- Analytics & reporting with insights on return and Exchange trends.
Does ClickPost Returns & Exchanges integrate with other Shopify apps or tools?
Yes, ClickPost Returns & Exchanges seamlessly integrates with other Shopify apps or tools, such as A simple self-service return portal for your customers., A Dashboard for handling and acting on returns., Customers receive automatic email updates during the return process..
Is there a free trial available for ClickPost Returns & Exchanges?
Yes, ClickPost Returns & Exchanges offers a 7-day free trial on all its paid plans.
What are the pricing plans for ClickPost Returns & Exchanges?
The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $15/month, $50/month, $700/month, and come with a 7-day free trial period.
How does billing work for ClickPost Returns & Exchanges?
ClickPost Returns & Exchanges uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, ClickPost Returns & Exchanges allows its subscribers to cancel or upgrade their subscription plan at any time.
Does ClickPost Returns & Exchanges offer customer support?
Yes, ClickPost Returns & Exchanges offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Is ClickPost Returns & Exchanges compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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5.0★★★★★17 reviews · 100.0% positive
Writing reviews on ShopDigest is coming soon.
- SISamoh International★★★★★
The setup was surprisingly smooth and didn’t require much technical effort. The return flows are easy to manage, and the dashboard gives a clear picture of everything in one place.
- QIqissa-new★★★★★
We’ve tried a couple of returns apps before, but this one stands out for its simplicity and reliability. It just works without constant monitoring.
- PIPinacolada★★★★★
Loving the recent automations-they’ve reduced manual effort and made our returns and exchanges much more efficient.
- PSPlus Size Clothing Online For Men and Women In India | Instafab Plus★★★★★
Very easy to set up and use, also the team is very responsive. It’s simplified our returns process significantly and saved our team a lot of time. Definitely recommend!
- WGWestside Global★★★★★
Clickpost Returns & Exchange is a fantastic returns partner for our business!We’re able to get support directly via chat for any queries or technical questions, and they always get back to us quickly. The workflows around returns and exchange configurations are simple, flexible, and easy to customize based on our requirements.
- VEVezzo★★★★★
Good app, easy to configure and the support team is very responsive and supportive.
- SUSuperYou★★★★★
We’ve had a good experience working with ClickPost. The platform gives clear visibility across multiple courier partners and the integrations were fairly smooth to set up. Tracking and performance insights are useful, and the support team is responsive whenever issues come up. Overall, it has helped simplify our shipping workflows and improve the post-order experience for our customers.
- SUSudathi★★★★★
Onboarding is simple and well guided, and the configurations are easy to understand. Their support team is quick and amazing. The dashboard is also clean and well organized, making returns or exchanges easy to process. Overall, it’s truly great value for money.
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