by Order Editing
Self-service alterations can reduce expenses, improve customer experience, and raise the average order value.
From $99/mo · 7d trial
SelfServe Order Editing Upsell Shopify App by Grumspot Ltd.
Self-service order editing to swap items, fix addresses, & add post-purchase upsells. Fewer tickets. Order editing, EU Withdrawal, post-purchase & checkout upsells
5.0 36 reviewsFreePaid from $19.99/month
Screenshots
About the app
Order editing, EU Withdrawal, post-purchase & checkout upsells
- Customers edit their own orders: swap sizes, fix addresses, adjust quantity
- Order edit and one-click post-purchase upsells on checkout & order status page
- Edit orders and allow discount codes post-purchase and recover would-be refunds
- Set order editing windows, block downgrades, approve cancellations and upsells
- Google Maps address validation stops failed deliveries on order edits
Keywords
order edit Shopify appspost-purchase upsell Shopify appscustomer self-serve Shopify appsproduct swap Shopify appsaddress update Shopify appsvariant change Shopify appsorder status page Shopify appscart recovery Shopify appsself-serve checkout Shopify appspost-checkout upsell Shopify apps
Key features
- Let customers edit orders directly from their order status page.
- Enable product swaps, address updates, and variant changes effortlessly.
- Offer post-purchase upsells to let shoppers add items after checkout.
Pricing
SelfServe Order Editing Upsell pricing plans
Free
$0 /month
- Up to 25 monthly orders
- Up to $125 generated upsell revenue
- Address validation
- One-click post-purchase upsells
- Checkout Upsells
Up to 200 orders/m
$19.99 /month
- Up to 200 monthly orders
- Up to $1000 generated upsell revenue
- Address validation
- One-click post-purchase upsells
- Checkout Upsells
200-500 orders/m
$29 /month
- 200 - 500 monthly orders
- $1000 - $2500 generated upsell revenue
- Address validation
- One-click post-purchase upsells
- Checkout Upsells
500-1000 orders/m
$49 /month
- 500 - 1000 monthly orders
- $2500 - $5000 generated upsell revenue
- Address validation
- One-click post-purchase upsells
- Checkout Upsells
Not sure which plan to pick? Discuss Free or Up to 200 orders/m plans with us, learn about custom pricing, or get a demo.
Here’s an overview of SelfServe Order Editing Upsell costs for each of the plan(s)
The app has 4 pricing plans: 1 free and 3 paid. The free plan offered by SelfServe Order Editing Upsell is Free. The paid plans offered by SelfServe Order Editing Upsell are Up to 200 orders/m, 200-500 orders/m, 500-1000 orders/m.
The details of the plans are outlined below.
- Free: this plan is free forever, incurring no subscription costs. It offers a wide range of features like Up to 25 monthly orders, Up to $125 generated upsell revenue, Address validation, One-click post-purchase upsells, Checkout Upsells, Thank You and Order Status Pages Upsells, 24/7 Slack Support, no AI!.
- Up to 200 orders/m: the Up to 200 orders/m plan costs $19.99 and comes with a 3-day free trial period. The plan offers a host of features, including Up to 200 monthly orders, Up to $1000 generated upsell revenue, Address validation, One-click post-purchase upsells, Checkout Upsells, Thank You and Order Status Pages Upsells, 24/7 Slack Support, no AI!, If a feature is missing - we build it!.
- 200-500 orders/m: the 200-500 orders/m plan costs $29 and comes with a 3-day free trial period. The plan offers a host of features, including 200 - 500 monthly orders, $1000 - $2500 generated upsell revenue, Address validation, One-click post-purchase upsells, Checkout Upsells, Thank You and Order Status Pages Upsells, 24/7 Slack Support, no AI!, If a feature is missing - we build it!.
- 500-1000 orders/m: the 500-1000 orders/m plan costs $49 and comes with a 3-day free trial period. The plan offers a host of features, including 500 - 1000 monthly orders, $2500 - $5000 generated upsell revenue, Address validation, One-click post-purchase upsells, Checkout Upsells, Thank You and Order Status Pages Upsells, 24/7 Slack Support, no AI!, If a feature is missing - we build it!.
SelfServe Order Editing Upsell price summary
| Pricing summary | Free plan available. Free trial available. |
| Total pricing plan(s) | 4 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 3 |
| Cost of paid plan(s) | $19.99, $29, $49 |
| Free trial available | Yes, for 3 day(s) |
For further information regarding SelfServe Order Editing Upsell pricing plans, see the official website.
Comparison
Top SelfServe Order Editing Upsell alternatives — detailed comparison
The table below highlights the crucial differences between SelfServe Order Editing Upsell and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 5.0 ★ (36 reviews) | 5.0 ★ (345 reviews) | 5.0 ★ (126 reviews) | |
| Developed by | Grumspot Ltd. | Order Editing | Untechnickle | |
| Launch date | 12 December 2024 | 1 May 2023 | 11 November 2024 | |
| Pricing | Free, $19.99/month, $29/month, $49/month | $99/month, $199/month, $399/month, $599/month | Free, $49/month, $149/month | |
| Objective | Order editing, EU Withdrawal, post-purchase & checkout upsells | Let shoppers edit address, edit orders, cancel order, & upsell | Buyers edit orders, cancel order, edit address, up/ aftersells | |
| Categories | Order editing, Upsell and cross-sell | Order editing, Upsell and cross-sell | Order editing, Upsell and cross-sell | |
| Key features & highlights | ||||
| Purpose | Self-service order editing to swap items, fix addresses, & add post-purchase upsells. Fewer tickets. | Self-service alterations can reduce expenses, improve customer experience, and raise the average order value. | Self-service order editing app trusted by world-class brands. More sales, higher AOV, fewer tickets. | |
| Features list |
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| Highlights | — |
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| User reviews and ratings | ||||
| Recommended | 100.0% | 99.4% | 100.0% | |
| Pros | — |
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| Cons | — |
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| Pricing and plans | ||||
| Total pricing plans | 4 | 4 | 3 | |
| Free plan | Available | Not available | Available | |
| Free trial | Yes, for 3 day(s) | Yes, for 7 day(s) | Yes, for 7 day(s) | |
| Technical information | ||||
| Rating | 5.0 ★ | 5.0 ★ | 5.0 ★ | |
| Total reviews | 36 | 352 | 144 | |
| Launch date | 12 December 2024 | 1 May 2023 | 11 November 2024 | |
More details about SelfServe Order Editing Upsell
Product description
Every "Can I swap my size?" email costs you time. Every "Can I change my address?" ticket pulls your team off real work. And customers who can't get a quick fix? They cancel the whole order. SelfServe puts order editing in customers' hands. They swap or add products, fix addresses (validated by Google Maps, no extra fee), adjust quantities, cancel orders, and apply discounts right from the order status page. Fewer tickets. Higher AOV. Live stores have added $69k+ in post-purchase upsell revenue.
Support
For any questions, concerns, or assistance with SelfServe Order Editing Upsell, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, SelfServe Order Editing Upsell offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Language support
Details of the SelfServe Order Editing Upsell are available in various languages on the Shopify app store, including English, Serbian, Bulgarian, German, Romanian, Turkish, Greek, and French.
SelfServe Order Editing Upsell support information in a nutshell
| Support email | support |
| Contact number(s) | Not available |
| FAQ page | FAQ details |
| Privacy policy | Privacy details |
| Language support | English, Serbian, Bulgarian, German, Romanian, Turkish, Greek, and French |
Integration
The list of top Shopify apps, features or software tools that SelfServe Order Editing Upsell seamlessly integrates with are given below.
CheckoutCustomer accountsShopify FlowShopify AdminKlaviyoShipbobShipStation
Developer
| Name | Grumspot Ltd. |
| Profile | See all apps by Grumspot Ltd. |
| Website | View developer profile |
| Address | street Mogilata 12, ent. 1, floor 3, ap. 11, Sofia, 1000 |
Installation
How to install SelfServe Order Editing Upsell on your Shopify store
1
Send your details
Your name, email and store domain go straight to the Grumspot Ltd. team.
2
The developer gets in touch
Grumspot Ltd. contacts you directly to arrange setup for your store.
3
Install at your own pace
Perfect your store’s functionality without the pressure to move on until you’re ready.
Customer reviews
5.0
★★★★★
36 total reviews
SelfServe Order Editing Upsell has an overall rating of 5.0 stars from a total of 36 reviews on the Shopify app store. Of these, 36 (100.0%) are positive, 0 (0.0%) are neutral, and 0 (0.0%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
★★★★★biotrade.ukfrom United Kingdom · 7 October 2026
SelfServe has been a fantastic addition to our Shopify store, and their customer support has truly stood out. The team is kind, responsive, and genuinely open to feedback. Whenever we’ve run into an issue or needed a personalization, they’ve listened carefully and done their best to find a solution. It means so much to work with a team that cares, follows up, and keeps trying until things are right. We’re incredibly grateful for their support and would highly recommend SelfServe!
★★★★★Angy Pawsfrom Australia · 7 October 2026
Game changer. This eliminates the majority of customer enquiries and frees up SO MUCH time. The team are also great at helping work out app conflicts and any weird little issues you come across. Highly recommended.
★★★★★Biotradefrom Bulgaria · 7 October 2026
SelfServe has been a fantastic addition to our Shopify store, and their customer support has truly stood out. The team is kind, responsive, and genuinely open to feedback. Whenever we’ve run into an issue or needed a personalization, they’ve listened carefully and done their best to find a solution. It means so much to work with a team that cares, follows up, and keeps trying until things are right. We’re incredibly grateful for their support and would highly recommend SelfServe!
★★★★★Airwaysfrom Bulgaria · 1 September 2026
A great app! Delyan was extremely supportive with onboarding me over a call just minutes after I installed it and we already have our first upsell.
★★★★★NL BEAUTY Romaniafrom Bulgaria · 19 August 2026
Fantastic app with outstanding support - the team was incredibly responsive, helped us tailor everything to our workflow, and went above and beyond whenever we had questions. The EU Withdrawal feature has been invaluable for our European store and they’ve been continuously improving their upsells configurability based on our requirements.
Performance on the App Store
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Category rank
#4
thank-you-order-status-edit-cancel-orders
Total reviews
36
No change vs 30 days ago
Average rating
5.0 ★
0.00 vs 30 days ago
Top market
BG
50.5% of installs
Category & keyword rankings
Position and market share today
| Collectionthank-you-order-status-edit-cancel-orders | #4 | 9.1% ▲0.0 |
| KeywordCustom attributes | #7 | 0.7% ▲0.2 |
| KeywordOrder editing | #7 | 0.8% ▲0.0 |
| CategoryOrder editing | #8 | 3.2% ▼0.1 |
Reviews trend
Cumulative reviews · last 6 months
19 → 36 reviews · rating steady at 5.0★
Ranks #4 in 1 of 10 App Store groups tracked.Open full charts →
SelfServe Order Editing Upsell FAQs
How do I install the SelfServe Order Editing Upsell Shopify app?
To install SelfServe Order Editing Upsell on your Shopify store, click on the SelfServe Order Editing Upsell installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install SelfServe Order Editing Upsell on your Shopify store, then contact us now.
What are the key features of SelfServe Order Editing Upsell?
The key features offered by SelfServe Order Editing Upsell to Shopify store owners are:
- Customers edit their own orders: swap sizes, fix addresses, adjust quantity
- Order edit and one-click post-purchase upsells on checkout & order status page
- Edit orders and allow discount codes post-purchase and recover would-be refunds
- Set order editing windows, block downgrades, approve cancellations and upsells
- Google Maps address validation stops failed deliveries on order edits
Does SelfServe Order Editing Upsell integrate with other Shopify apps or tools?
SelfServe Order Editing Upsell has not made any official mention of integrating with other Shopify apps or tools. To obtain further information, kindly reach out to their support team or consult your Shopify developer.
Is there a free trial available for SelfServe Order Editing Upsell?
Yes, SelfServe Order Editing Upsell offers a 3-day free trial on all its paid plans.
What are the pricing plans for SelfServe Order Editing Upsell?
The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $19.99/month, $29/month, $49/month, and come with a 3-day free trial period.
How does billing work for SelfServe Order Editing Upsell?
SelfServe Order Editing Upsell uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, SelfServe Order Editing Upsell allows its subscribers to cancel or upgrade their subscription plan at any time.
Does SelfServe Order Editing Upsell offer customer support?
Yes, SelfServe Order Editing Upsell offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, SelfServe Order Editing Upsell offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is SelfServe Order Editing Upsell compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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5.0★★★★★36 reviews · 100.0% positive
Writing reviews on ShopDigest is coming soon.
- BIbiotrade.uk★★★★★
SelfServe has been a fantastic addition to our Shopify store, and their customer support has truly stood out. The team is kind, responsive, and genuinely open to feedback. Whenever we’ve run into an issue or needed a personalization, they’ve listened carefully and done their best to find a solution. It means so much to work with a team that cares, follows up, and keeps trying until things are right. We’re incredibly grateful for their support and would highly recommend SelfServe!
- APAngy Paws★★★★★
Game changer. This eliminates the majority of customer enquiries and frees up SO MUCH time. The team are also great at helping work out app conflicts and any weird little issues you come across. Highly recommended.
- BIBiotrade★★★★★
SelfServe has been a fantastic addition to our Shopify store, and their customer support has truly stood out. The team is kind, responsive, and genuinely open to feedback. Whenever we’ve run into an issue or needed a personalization, they’ve listened carefully and done their best to find a solution. It means so much to work with a team that cares, follows up, and keeps trying until things are right. We’re incredibly grateful for their support and would highly recommend SelfServe!
- AIAirways★★★★★
A great app! Delyan was extremely supportive with onboarding me over a call just minutes after I installed it and we already have our first upsell.
- NBNL BEAUTY Romania★★★★★
Fantastic app with outstanding support - the team was incredibly responsive, helped us tailor everything to our workflow, and went above and beyond whenever we had questions. The EU Withdrawal feature has been invaluable for our European store and they’ve been continuously improving their upsells configurability based on our requirements.
- NBNL BEAUTY INTERNATIONAL★★★★★
Fantastic app with outstanding support - the team was incredibly responsive, helped us tailor everything to our workflow, and went above and beyond whenever we had questions. The EU Withdrawal feature has been invaluable for our European store and they’ve been continuously improving their upsells configurability based on our requirements.
- NOnovium★★★★★
A solid team with quick responses and efficient communication. We'll keep using and monitoring this app.
- NGNISHORAMA GLOBAL★★★★★
The post-purchase upsell feature works really well. It's easy to set up, feels seamless for customers, and has helped us increase AOV without impacting the checkout experience. A simple but effective way to generate additional revenue from existing orders.
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