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ShipBob works with direct-to-consumer and business-to-business brands, picking, packing, and shipping orders from over 40 global locations. Complete all your orders with a worldwide, personalized third-party logistics provider.
Pros and cons of ShipBob Fulfillment



Complete all your orders with a worldwide, personalized third-party logistics provider.
ShipBob Fulfillment pricing plans
Not sure which plan to pick? Discuss Free plans with us, learn about custom pricing, or get a demo.
The app has 1 pricing plan: 1 free and 0 paid. The free plan offered by ShipBob Fulfillment is Free.
The details of the plans are outlined below.
| Pricing summary | Free to install. Additional charges may apply. |
| Total pricing plan(s) | 1 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 0 |
| Free trial available | No |
For further information regarding ShipBob Fulfillment pricing plans, see the official website.
The table below highlights the crucial differences between ShipBob Fulfillment and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 4.3 ★ (286 reviews) | 3.6 ★ (3 reviews) | 3.6 ★ (99 reviews) | |
| Developed by | ShipBob | Shopify | Amazon | |
| Launch date | 19 February 2021 | 9 February 2024 | 14 July 2023 | |
| Pricing | Free | Free | Free | |
| Objective | Complete all your orders with a worldwide, personalized third-party logistics provider. | — | Use your Amazon inventory for fast and reliable delivery | |
| Categories | Third-party logistics (3PL) | Third-party logistics (3PL), Shipping solutions - Other | Third-party logistics (3PL), Social trust - Other | |
| Key features & highlights | ||||
| Purpose | ShipBob works with direct-to-consumer and business-to-business brands, picking, packing, and shipping orders from over 40 global locations. | Scale your business easily with our network of fulfillment partners | Use Amazon MCF to fulfill your orders | |
| Features list |
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| Highlights |
| — | — | |
| User reviews and ratings | ||||
| Recommended | 87.5% | 50.0% | 70.0% | |
| Pros |
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| Cons |
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| Pricing and plans | ||||
| Total pricing plans | 1 | 1 | 1 | |
| Free plan | Available | Available | Available | |
| Free trial | No | No | No | |
| Technical information | ||||
| Rating | 4.3 ★ | 3.6 ★ | 3.6 ★ | |
| Total reviews | 287 | 4 | 100 | |
| Launch date | 19 February 2021 | 9 February 2024 | 14 July 2023 | |
ShipBob provides comprehensive logistics support globally for e-commerce brands, including custom packaging and same-day shipping for online orders. The company also specializes in managing B2B/Wholesale orders, handling retailer compliance and EDI documents, while its extensive network of over 40 warehouses in 6 countries caters to business growth.
ShipBob is a third-party logistics (3PL) app for Shopify that offers automated order fulfillment, inventory management, and multi-warehouse distribution to optimize shipping times and costs. Its strengths include seamless Shopify integration, intuitive software with real-time order tracking, and responsive onboarding support, with many users highlighting dedicated account managers for smooth implementation. The app provides features like inventory sync, custom packaging options, and analytics to streamline operations. However, significant drawbacks include inconsistent customer service, with reports of delayed issue resolution and unresponsive support for critical problems. Pricing transparency is a recurring concern, with users citing unexpectedly high shipping and storage fees, frequent overcharges, and sudden rate increases. Operational issues such as lost inventory, incorrect product dimensions leading to inflated shipping quotes, and unreliable carrier partnerships further undermine reliability. While the platform excels in automation and ease of use for straightforward fulfillment, businesses with complex needs or tight margins may face challenges due to cost volatility and logistical inefficiencies.
For any questions, concerns, or assistance with ShipBob Fulfillment, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, ShipBob Fulfillment offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Details of the ShipBob Fulfillment are available in various languages on the Shopify app store, including English.
| Support email | support |
| Contact number(s) | Not available |
| FAQ page | FAQ details |
| Privacy policy | Privacy details |
| Language support | English |
The list of top Shopify apps, features or software tools that ShipBob Fulfillment seamlessly integrates with are given below.
| Name | ShipBob |
| Profile | See all apps by ShipBob |
| Website | View developer profile |
| Address | 120 North Racine, Suite 100, Chicago, IL, 60607 |
How to install ShipBob Fulfillment on your Shopify store
Your name, email and store domain go straight to the ShipBob team.
ShipBob contacts you directly to arrange setup for your store.
Perfect your store’s functionality without the pressure to move on until you’re ready.
ShipBob Fulfillment has an overall rating of 4.5 stars from a total of 287 reviews on the Shopify app store. Of these, 251 (87.5%) are positive, 2 (0.7%) are neutral, and 34 (11.8%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
Full service to get started, even for novices. Lots of functionality.
Suproteek is very knowledgeable and helps out quickly.
Suproteek was excellent and has a calm, thorough nature!
Suproteek was very informative, understanding and persistent in getting us the necessary onboarding information to ensure a smooth and successful transition. Very positive experience!!!
Suproteek was very helpful during the whole process, will recommend shipbob to my colleagues
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Position and market share today
| Keyword3pl | #1 | 30.7% ▲8.3 |
| KeywordPerishable tracking | #2 | 12.6% ▼5.1 |
| KeywordMulti-carrier tracking | #5 | 1.2% ▼2.8 |
| KeywordStock adjustments | #5 | 1.1% ▼1.1 |
Cumulative reviews · last 6 months
The key features offered by ShipBob Fulfillment to Shopify store owners are:
Yes, ShipBob Fulfillment seamlessly integrates with other Shopify apps or tools, such as Same-day shipping makes sure your customers' orders get to them on time., Our Customization Suite lets you create your own unboxing experience., Grow internationally with shipping options that include paid duties and warehouses located in 6 countries..
No, ShipBob Fulfillment does not offer any free trial.
The app offers 1 plan that is forever-free.
ShipBob Fulfillment is completely free to install and use. Additional charges may or may not apply.
Yes, ShipBob Fulfillment allows its subscribers to cancel or upgrade their subscription plan at any time.
Yes, ShipBob Fulfillment offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, ShipBob Fulfillment offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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Full service to get started, even for novices. Lots of functionality.
Suproteek is very knowledgeable and helps out quickly.
Suproteek was excellent and has a calm, thorough nature!
Suproteek was very informative, understanding and persistent in getting us the necessary onboarding information to ensure a smooth and successful transition. Very positive experience!!!
Suproteek was very helpful during the whole process, will recommend shipbob to my colleagues
The ShipBob onboarding process was a pleasant experience. Suproteek did a fantastic job walking me through everything and confirming along the way that I understood all aspects of the onboarding process. His support was top-notch. Great team to work with!
Suproteek Mukherjee was a phenomenal help through the integration of ShipBob to Shopify. I am thoroughly pleased and hope everyone can experience what I have with him.
The implementation process was made very clear and easy through my representative Suproteek. He answered all my questions and was very patient with me. I am very likely to recommend Shipbob to someone else because of the simple and helpful onboarding process!
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