ShipHero Inventory & Shipping Shopify App by ShipHero

Been using ShipHero for about a year now, there is a steep learning curve, but once you understand it, it is an incredible tool that has helped us manage our inventory more efficiently than before. We have tried the competition, and ShipHero sits at the top handedly. The support we have received between onboarding through ongoing feature requests and maintenance questions, they have been a tremendous resource for us as a brand. Highly recommend.

We love Shiphero! Super user friendly and recommend it to everyone

We’ve used a lot of warehouse tools over the years, and ShipHero stands out as one of the few platforms that’s clearly built by people who actually understand fulfillment at scale.What separates ShipHero is how operationally thoughtful it is. The picking and packing workflows, batching logic, inventory controls, and error-reduction features aren’t fluff — they’re designed for speed, accuracy, and accountability. Once properly configured, it forces discipline into your warehouse in a way spreadsheets and lighter WMS tools simply can’t.The system scales with you. As volume grows, ShipHero doesn’t break — it gets more valuable. We’ve been able to build repeatable processes, real KPIs, and clear ownership across our team, which has directly improved fulfillment speed and reduced costly mistakes.Support has also been solid. When issues come up, the team understands warehouse reality and doesn’t give generic SaaS answers. That matters when orders are moving in real time.ShipHero isn’t the cheapest option — and that’s a good thing. It’s not meant for early-stage brands that want shortcuts. It’s for operators who care about precision, scalability, and building a warehouse that can handle serious growth.If you’re running meaningful volume and want a WMS that brings structure instead of chaos, ShipHero is absolutely worth it.

Shiphero has proven to be an invaluable asset to our business, offering a comprehensive and user-friendly solution for inventory management and shipping. The platform's intuitive interface and robust feature set have significantly streamlined our operations, reducing errors and increasing efficiency.We particularly appreciate the flexibility offered by features such as on-demand bundling, pre-built assemblies, order merging, and bulk shipping. These capabilities have allowed us to optimize our workflows and better serve our customers.The onboarding process was seamless, largely due to the exceptional support provided by our account specialist, Stacy V. Stacy's knowledge and dedication were instrumental in ensuring a smooth transition to the new system.We wholeheartedly recommend Shiphero to businesses seeking a reliable and efficient inventory and shipping solution.

I'm extremely happy with our decision to implement ShipHero as our warehouse management solution. From the very beginning, the implementation process was well-organized and enabled us to launch on-time and within budget. The team at ShipHero was incredibly knowledgeable and supportive, tailoring the software to our specific needs and ensuring a smooth transition.One of the most impressive aspects of ShipHero is its flexibility. Our warehouse environment is complex, with a wide range of products, storage configurations, and unique processes. This software is adapting to our unique requirements, preparing us to optimize our operations and increase efficiency.The user-friendly interface and intuitive features have made it easy for our team to learn and adopt the software. We expect to see significant improvements in inventory accuracy, order fulfillment speed, and overall productivity in the next few months. I highly recommend ShipHero to businesses looking for a reliable and adaptable warehouse management solution.

Had a wonderful experience so far with ShipHero. They set up everything super quick and got me to being able to have my inventory tracked and my shipments out! Customer service was top notch! Kyle has been super helpful and responsive. He is very knowledgeable and has been super easy to work with. The system itself very user friendly. I love that I can set up kits within ShipHero without needing to have an extra app in Shopify. I love that I can tell exactly where my inventory goes and it tracks every change! I do wish ( or maybe I haven’t found it) there was an option to see how much inventory was used in the last 30 days. I also love how easy it is to pick and pack orders. Definitely the best system I’ve used so far for warehouse management

*What do you like best about ShipHero?Having attentive staff that quickly answers and fixes questions related to their platform. I have had numerous 'issues' and very few ended up requiring extended amounts of time to fix. Most issues are resolved the same day.. I really thank the staff for making Ship Hero an easy product to work with.* What do you dislike about ShipHero?Not being able to schedule reports to be be run at a certain time or on demand. In a given day I could download 20 or more reports as we have multiple clients and reporting requirements. In an ideal world I could kick off a custom job to pull all this data without having to go to each interface, wait while this loads and downloads..

Our company just finish on-boarding with Alissa who is the Senior Solutions Specialist. She is an all-star! We have gone through on-boarding with other programs that our company used previously and this is by far the best experience that we have ever had. Alissa is very knowledgeable, patient and genuinely kind. We were sad once our on-boarding process ended because we wish that we could continue working with her! Ship Hero has been the best system that we've been able to find for our company. Alias mapping SKUs, assembly bundles and other kits have been a breeze to set up and manage. Dynamic inventory has been a huge change to our system but it has truly helped us grow and track inventory more efficiently. Integrations with Amazon and Shopify work very well. Inventory adjustments push almost instantaneously to our sales channels. We are very happy with our experience so far. We only wish that Ship Hero had a manufacturing function so that we could use the program for all of our needs!