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by &d
This app allows you to register multiple shipping addresses in a single checkout, improving the purchasing experience for seasonal gifts like year-end and mid-year gifts.
From $29/mo · 7d trial
ShipInsure Shipping Protection Shopify App by ShipInsure
We offer protection for all your orders against loss, damage, or theft. Package Safety | Parcel Protection | Lost Package Scam
4.5 68 reviewsFree
Pros and cons
Pros and cons of ShipInsure Shipping Protection
Pros
- Seamless Integration: The app integrates effortlessly with Shopify workflows, enhancing operational efficiency.
- Effective Claims Process: Filing and resolving claims is straightforward and fast, reducing administrative burden.
- Responsive Customer Support: The support team is frequently praised for being helpful and quick to resolve issues.
- Revenue and Time Savings: Users report significant reductions in chargebacks and time spent handling shipping issues.
Cons
- Claim Denials and Inconsistencies: Some users experienced claim approvals followed by denials, causing frustration and financial loss.
- Security Vulnerabilities: Instances of post-uninstallation bot exploits leading to chargebacks highlight potential risks.
Screenshots
About the app
Package Safety | Parcel Protection | Lost Package Scam
- Shopify Plus integration: We connect with Shopify Plus stores and their checkout page.
- Revenue Protection: Stores have seen a rise in revenue after adding security measures.
- Customer confidence: Increase your customers' certainty to purchase by ensuring they are safe.
- Shipping Insurance: Merchants' Option for Third-Party Shipping Insurance
Keywords
shipping protection Shopify appsprotected checkout Shopify appsreduce shipping costs Shopify appscustomer trust Shopify appsone click claims Shopify appslost package coverage Shopify appsdamaged product protection Shopify appsincrease revenue Shopify appsorder protection Shopify appsfast claims resolution Shopify appsflexible pricing Shopify appsrevenue sharing Shopify appssmart shipping tech Shopify appsdedicated support Shopify appscustomer retention Shopify appsshipping headache solution Shopify appscheckout experience Shopify appspackage delivery protection Shopify apps
Key features
- Reduce support time and costs with automated claims processing.
- Boost revenue by offering optional shipping protection at checkout.
- Increase customer trust with guaranteed coverage for lost or damaged orders.
Pricing
ShipInsure Shipping Protection pricing plans
Free
$0 /month
Not sure which plan to pick? Discuss Free plans with us, learn about custom pricing, or get a demo.
Here’s an overview of ShipInsure Shipping Protection costs for each of the plan(s)
The app has 1 pricing plan: 1 free and 0 paid. The free plan offered by ShipInsure Shipping Protection is Free.
The details of the plans are outlined below.
- Free: this plan is free forever, incurring no subscription costs.
ShipInsure Shipping Protection price summary
| Pricing summary | Free |
| Total pricing plan(s) | 1 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 0 |
| Free trial available | No |
For further information regarding ShipInsure Shipping Protection pricing plans, see the official website.
Comparison
Top ShipInsure Shipping Protection alternatives — detailed comparison
The table below highlights the crucial differences between ShipInsure Shipping Protection and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 4.8 ★ (67 reviews) | 3.0 ★ (1 reviews) | 5.0 ★ (1,500 reviews) | |
| Developed by | ShipInsure | &d | Kaching Bundles & Upsells | |
| Launch date | 10 September 2021 | 13 January 2020 | 9 December 2024 | |
| Pricing | Free | $29/month, $59/month, $119/month | Free, $9.99/month, $14.99/month, $24.99/month | |
| Objective | Package Safety | Parcel Protection | Lost Package Scam | This app allows you to register multiple shipping addresses in a single checkout, improving the purchasing experience for seasonal gifts like year-end and mid-year gifts. | Boost your AOV: slide cart, upsell cart & free shipping bar | |
| Categories | Cart customization, Shipping solutions - Other | Cart customization, Shipping solutions - Other | Cart customization, Upsell and cross-sell | |
| Key features & highlights | ||||
| Purpose | We offer protection for all your orders against loss, damage, or theft. | Allowing multiple shipping addresses in a single checkout enhances the purchasing experience for seasonal gifts like year-end and mid-year gifts. | Boost AOV with a custom slide cart featuring cart discount, urgency timer, free shipping bar, etc. | |
| Features list |
|
|
| |
| Highlights | — | — |
| |
| User reviews and ratings | ||||
| Recommended | 86.8% | 0.0% | 99.4% | |
| Pros |
| — |
| |
| Cons |
| — |
| |
| Pricing and plans | ||||
| Total pricing plans | 1 | 3 | 4 | |
| Free plan | Available | Not available | Available | |
| Free trial | No | Yes, for 7 day(s) | Yes, for 14 day(s) | |
| Technical information | ||||
| Rating | 4.8 ★ | 3.0 ★ | 5.0 ★ | |
| Total reviews | 68 | 1 | 1,622 | |
| Launch date | 10 September 2021 | 13 January 2020 | 9 December 2024 | |
More details about ShipInsure Shipping Protection
Product description
ShipInsure provides package protection services for merchants since 2019, protecting customers' orders from loss, damage or theft during transit. Their Shopify app is user-friendly and they have a dedicated support team for assistance.
AI summary
ShipInsure is a Shopify app designed to automate shipping protection by insuring packages against loss, damage, or theft. It integrates seamlessly with stores, offering customers an optional add-on during checkout. Key strengths include straightforward claim filing, fast processing, and responsive customer support, which many find helpful for resolving issues efficiently. The app also provides revenue-sharing benefits, reducing operational costs for merchants. However, some limitations include vulnerabilities in post-uninstallation security, where hidden listings may remain accessible, potentially exposing stores to fraudulent transactions. Additionally, claim denials after initial approvals and inconsistent customer support responsiveness have been reported, creating challenges for merchants and customers. Customization options are limited, with pricing adjustments requiring direct contact and delayed implementation. Despite these drawbacks, the app is praised for reducing time spent on carrier claims and improving post-purchase customer experiences when functioning as intended.
Support
For any questions, concerns, or assistance with ShipInsure Shipping Protection, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, ShipInsure Shipping Protection offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Language support
Details of the ShipInsure Shipping Protection are available in various languages on the Shopify app store, including English.
ShipInsure Shipping Protection support information in a nutshell
| Support email | merchant |
| Contact number(s) | Not available |
| FAQ page | FAQ details |
| Privacy policy | Privacy details |
| Language support | English |
Integration
The list of top Shopify apps, features or software tools that ShipInsure Shipping Protection seamlessly integrates with are given below.
CheckoutCustomer accountsGorgiasHelp Desk SoftwareRechargeTicketing systemWith All Cart'sZendesk
Developer
| Name | ShipInsure |
| Profile | See all apps by ShipInsure |
| Website | View developer profile |
| Address | 1221 College Park Dr, Suite 116, Dover, DE, 19904 |
Installation
How to install ShipInsure Shipping Protection on your Shopify store
1
Send your details
Your name, email and store domain go straight to the ShipInsure team.
2
The developer gets in touch
ShipInsure contacts you directly to arrange setup for your store.
3
Install at your own pace
Perfect your store’s functionality without the pressure to move on until you’re ready.
Customer reviews
4.5
★★★★☆
68 total reviews
ShipInsure Shipping Protection has an overall rating of 4.5 stars from a total of 68 reviews on the Shopify app store. Of these, 59 (86.8%) are positive, 0 (0.0%) are neutral, and 9 (13.2%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
★★★★★Halter Ego®from United States · 29 October 2026
We have been a Shipinsure customer for 2 years and we LOVE them!The app is super easy to install and our customers love the added confidence they get knowing their orders are covered and, on the rare occasion we have submitted claims, they were handled immediately which ensured the best possible customer experience for our customers - something that's really important to us and that we are known for. The Shipinsure team is always super responsive and knowledgeable and our Account Manager, Lexi is the BEST!
★★★★★Bright Bodyfrom United States · 13 October 2026
ShipInsure is top tier: from onboarding, customization, claims, and check-ins, their team is super responsive and helpful. I wanted to customize the widget in our cart so that it was abundantly obvious ShipInsure was optional. Despite this being a bit of an unusual request, they implemented all our requested changes and we are still at the top end of adoption rate for their benchmarks. They've also been super open to feedback and input on improving the platform and insights for future offers. If you're a growing brand looking for an excellent way to improve customer experience and reduce the inevitable losses from USPS losing your packages, ShipInsure is a no-brainer.
★★★★★Back to the Future™from United States · 10 August 2026
After being with one of ShipInsure's competitors for a few years, we made the switch earlier this year to ShipInsure, which has provided some much needed flexibility and customization capabilities we did not have with our previous solution. They are very attentive to our needs, timely in their response time, and very easy to work with. We are impressed!
★★★★★Ceramedfrom Canada · 10 August 2026
We’ve had a great experience with ShipInsure. It’s easy to use, reliable, and has helped simplify our shipping process.One of the biggest benefits for us is that it has significantly reduced the back-and-forth between our operations team and customers when it comes to shipping issues. It makes the process smoother for everyone and saves our team valuable time.Overall, we’re very happy with ShipInsure and would definitely recommend it to other businesses.
★★★★★Vivida Lifestylefrom United Kingdom · 20 July 2026
It’s been great working with the ShipInsure team to offer this added protection to our customers. The support and communication throughout the launch were excellent, and the team has always been available whenever we’ve had questions.What is amazing too is that it’s genuine insurance: if an order goes missing, there is reimbursement for the product’s full retail value, rather than simply its cost value. Our customers appreciate the added peace of mind, and we also love how the service helps encourage repeat purchases. Highly recommended.
Performance on the App Store
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Category rank
#2
store-credit-api
Total reviews
68
▲ 2 vs 30 days ago
Average rating
4.5 ★
▲ 0.02 vs 30 days ago
Top market
US
85.2% of installs · ▲ 1.10%
Category & keyword rankings
Position and market share today
| Collectionstore-credit-api | #2 | 32.4% ▼2.0 |
| Keywordrevenue share | #6 | 1.3% ▼0.0 |
| KeywordShipping protection | #9 | 0.2% ▼0.2 |
| CategoryShipping solutions - Other | #12 | 1.8% ▲0.3 |
Reviews trend
Cumulative reviews · last 6 months
60 → 68 reviews · rating 4.5★ (+0.02)
Ranks #2 in 1 of 10 App Store groups tracked.Open full charts →
ShipInsure Shipping Protection FAQs
How do I install the ShipInsure Shipping Protection Shopify app?
To install ShipInsure Shipping Protection on your Shopify store, click on the ShipInsure Shipping Protection installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install ShipInsure Shipping Protection on your Shopify store, then contact us now.
What are the key features of ShipInsure Shipping Protection?
The key features offered by ShipInsure Shipping Protection to Shopify store owners are:
- Reduce support time and costs with smart tech and dedicated support
- Minimize losses while increasing revenue through order protection
- Increase customer retention with fast claims resolution
- Flexible pricing and revenue-sharing options tailored to your store’s needs
Does ShipInsure Shipping Protection integrate with other Shopify apps or tools?
Yes, ShipInsure Shipping Protection seamlessly integrates with other Shopify apps or tools, such as We connect with Shopify Plus stores and their checkout page., Stores have seen a rise in revenue after adding security measures., Increase your customers' certainty to purchase by ensuring they are safe..
Is there a free trial available for ShipInsure Shipping Protection?
No, ShipInsure Shipping Protection does not offer any free trial.
What are the pricing plans for ShipInsure Shipping Protection?
The app offers 1 plan that is forever-free.
How does billing work for ShipInsure Shipping Protection?
ShipInsure Shipping Protection is completely free to install and use. Additional charges may or may not apply.
Can I cancel or upgrade my subscription plan at any time?
Yes, ShipInsure Shipping Protection allows its subscribers to cancel or upgrade their subscription plan at any time.
Does ShipInsure Shipping Protection offer customer support?
Yes, ShipInsure Shipping Protection offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, ShipInsure Shipping Protection offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is ShipInsure Shipping Protection compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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- HEHalter Ego®★★★★★
We have been a Shipinsure customer for 2 years and we LOVE them!The app is super easy to install and our customers love the added confidence they get knowing their orders are covered and, on the rare occasion we have submitted claims, they were handled immediately which ensured the best possible customer experience for our customers - something that's really important to us and that we are known for. The Shipinsure team is always super responsive and knowledgeable and our Account Manager, Lexi is the BEST!
- BBBright Body★★★★★
ShipInsure is top tier: from onboarding, customization, claims, and check-ins, their team is super responsive and helpful. I wanted to customize the widget in our cart so that it was abundantly obvious ShipInsure was optional. Despite this being a bit of an unusual request, they implemented all our requested changes and we are still at the top end of adoption rate for their benchmarks. They've also been super open to feedback and input on improving the platform and insights for future offers. If you're a growing brand looking for an excellent way to improve customer experience and reduce the inevitable losses from USPS losing your packages, ShipInsure is a no-brainer.
- BTBack to the Future™★★★★★
After being with one of ShipInsure's competitors for a few years, we made the switch earlier this year to ShipInsure, which has provided some much needed flexibility and customization capabilities we did not have with our previous solution. They are very attentive to our needs, timely in their response time, and very easy to work with. We are impressed!
- CECeramed★★★★★
We’ve had a great experience with ShipInsure. It’s easy to use, reliable, and has helped simplify our shipping process.One of the biggest benefits for us is that it has significantly reduced the back-and-forth between our operations team and customers when it comes to shipping issues. It makes the process smoother for everyone and saves our team valuable time.Overall, we’re very happy with ShipInsure and would definitely recommend it to other businesses.
- VLVivida Lifestyle★★★★★
It’s been great working with the ShipInsure team to offer this added protection to our customers. The support and communication throughout the launch were excellent, and the team has always been available whenever we’ve had questions.What is amazing too is that it’s genuine insurance: if an order goes missing, there is reimbursement for the product’s full retail value, rather than simply its cost value. Our customers appreciate the added peace of mind, and we also love how the service helps encourage repeat purchases. Highly recommended.
- DUDupe★★★★★
awesome service and the people who work there actually care and work with you
- OOOoze★★★★★
We've tried a few shipping insurance providers and this was by far the easiest install. The team is super responsive and we love the dashboard. If you're considering switching this is the easiest tech switch you'll make all year.
- WSWrigleyville Sports★★★★★
Awesome shipping protection tool. Seamless integration, great customer experience, and lightning-fast claims resolution. It has saved our team a ton of customer service hours!
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