Get ahead of your rivals today with a speedy, dependable, and seamless delivery service.
Shiprocket assists Indian companies in automating their shipping processes and completing global orders. Online shipping solution serving over 200,000 eCommerce sellers.
Pros and cons of Shiprocket: eCommerce Shipping




Online shipping solution serving over 200,000 eCommerce sellers.
Shiprocket: eCommerce Shipping pricing plans
Not sure which plan to pick? Discuss Free or Basic plans with us, learn about custom pricing, or get a demo.
The app has 4 pricing plans: 1 free and 3 paid. The free plan offered by Shiprocket: eCommerce Shipping is Free. The paid plans offered by Shiprocket: eCommerce Shipping are Basic, Advance, Pro.
The details of the plans are outlined below.
| Pricing summary | Free plan available |
| Total pricing plan(s) | 4 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 3 |
| Cost of paid plan(s) | $3, $6, $9 |
| Free trial available | No |
For further information regarding Shiprocket: eCommerce Shipping pricing plans, see the official website.
The table below highlights the crucial differences between Shiprocket: eCommerce Shipping and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 4.0 ★ (659 reviews) | 5.0 ★ (1 reviews) | 4.6 ★ (19 reviews) | |
| Developed by | Shiprocket - Shipping in India | Webshipper ApS | Flagship Inc. | |
| Launch date | 6 July 2017 | 5 January 2023 | 22 March 2018 | |
| Pricing | Free, $3/month, $6/month, $9/month | Free | Free, $29.99/month | |
| Objective | Online shipping solution serving over 200,000 eCommerce sellers. | Automate your order flow with Webshipper | Provide order data in formats suitable for Japanese logistic systems. | |
| Categories | Shipping, Orders - Other | Shipping, Orders - Other | Shipping, Orders - Other | |
| Key features & highlights | ||||
| Purpose | Shiprocket assists Indian companies in automating their shipping processes and completing global orders. | Get ahead of your rivals today with a speedy, dependable, and seamless delivery service. | Create shipping instruction CSV files for Yamato, Sagawa, Japan Post, etc. with just one click. | |
| Features list |
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| Highlights | — | — | — | |
| User reviews and ratings | ||||
| Recommended | 75.8% | 100.0% | 84.2% | |
| Pros |
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| — | |
| Cons |
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| Pricing and plans | ||||
| Total pricing plans | 4 | 1 | 2 | |
| Free plan | Available | Available | Available | |
| Free trial | No | No | Yes, for 30 day(s) | |
| Technical information | ||||
| Rating | 4.0 ★ | 5.0 ★ | 4.6 ★ | |
| Total reviews | 662 | 1 | 19 | |
| Launch date | 6 July 2017 | 5 January 2023 | 22 March 2018 | |
Shiprocket offers a unified platform for eCommerce and D2C brands to ship their Shopify orders, partnering with over 25 courier services. It provides hassle-free shipping to over 24000 pincodes in India and 220+ global locations, along with features like a Courier Recommendation Engine, competitive rates, branded tracking page, and instant updates via email, WhatsApp, and SMS.
Shiprocket is a logistics and shipping platform designed for e-commerce businesses, offering seamless integration with Shopify and other sales channels. Its key features include a user-friendly dashboard, multi-courier partner support, competitive shipping rates, and real-time order tracking. The app streamlines order fulfillment, simplifies COD remittance, and provides tools for managing shipments efficiently. Strengths include responsive account managers, timely issue resolution, and a wide delivery network, making it suitable for scaling businesses. However, notable weaknesses involve inconsistent delivery reliability, including reports of fake delivery attempts, misrouted shipments, and delayed RTO (Return to Origin) processes. Some users report hidden charges, weight discrepancies, and unresponsive customer support for escalated issues. While many appreciate its ease of use and supportive account management, others highlight operational inefficiencies, particularly with third-party courier partners. The platform is praised for its technical integration and competitive pricing but faces criticism for transparency in billing and delivery accountability. Overall, it serves as a versatile shipping solution but may require improvements in consistency and customer service reliability.
For any questions, concerns, or assistance with Shiprocket: eCommerce Shipping, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, Shiprocket: eCommerce Shipping offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Details of the Shiprocket: eCommerce Shipping are available in various languages on the Shopify app store, including English.
| Support email | support |
| Contact number(s) | Not available |
| FAQ page | FAQ details |
| Privacy policy | Privacy details |
| Language support | English |
The list of top Shopify apps, features or software tools that Shiprocket: eCommerce Shipping seamlessly integrates with are given below.
| Name | Shiprocket - Shipping in India |
| Profile | See all apps by Shiprocket - Shipping in India |
| Website | View developer profile |
| Address | 416, Udyog Vihar III,, Sector 20,, Gurugram, HR, 122008 |
How to install Shiprocket: eCommerce Shipping on your Shopify store
Your name, email and store domain go straight to the Shiprocket - Shipping in India team.
Shiprocket - Shipping in India contacts you directly to arrange setup for your store.
Perfect your store’s functionality without the pressure to move on until you’re ready.
Shiprocket: eCommerce Shipping has an overall rating of 4.0 stars from a total of 662 reviews on the Shopify app store. Of these, 502 (75.8%) are positive, 7 (1.1%) are neutral, and 153 (23.1%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
Good Customer Support Team, quick responses and fast resolution of issues.
The support team reached out and resolved my concern. Special thanks to Dev for being responsive, professional, and genuinely helpful throughout the process. Appreciate the support!
We’ve been using Shiprocket from day one. The interface is easy to navigate and the range of features makes it extremely helpful for young brands like ours, while still being robust enough for brands that are scaling.What we’ve also really valued is how responsive the Shiprocket team is whenever support is needed. It has made managing our operations and fulfilments incredibly easy, which means we don’t have to get caught up in backend complexities and can genuinely focus on growing the business.Overall, Shiprocket has been a reliable shipping partner in our journey, and I would highly recommend it to any e-commerce brand, whether you’re just starting out or already operating at scale.
Azhar helped me pickup my parcel on time. Kudos to the shiprocket team
This app offers exactly what we needed to enhance our cart experience. The in-cart upsell and cross-sell functionality works smoothly, and the progress bar helps drive additional purchases. We especially appreciate the flexibility in customizing the cart design to fit our store’s look. Setup was simple, and it has positively impacted our conversion rates
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Cumulative reviews · last 6 months
The key features offered by Shiprocket: eCommerce Shipping to Shopify store owners are:
Yes, Shiprocket: eCommerce Shipping seamlessly integrates with other Shopify apps or tools, such as Automated Delivery Processes, Managing Returns and Refunds, Managing Communication with Buyers.
No, Shiprocket: eCommerce Shipping does not offer any free trial.
The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $3/month, $6/month, $9/month and have no free trial period.
Shiprocket: eCommerce Shipping uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Yes, Shiprocket: eCommerce Shipping allows its subscribers to cancel or upgrade their subscription plan at any time.
Yes, Shiprocket: eCommerce Shipping offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, Shiprocket: eCommerce Shipping offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
Get ahead of your rivals today with a speedy, dependable, and seamless delivery service.
Provide order data in formats suitable for Japanese logistic systems.
Simplify your shipping process and save money with our great shipping rates.
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Good Customer Support Team, quick responses and fast resolution of issues.
The support team reached out and resolved my concern. Special thanks to Dev for being responsive, professional, and genuinely helpful throughout the process. Appreciate the support!
Dear Seller! We are sorry to hear this. Please be assured that we will connect with you in this regard with an update at the earliest. ~ Team Shiprocket
We’ve been using Shiprocket from day one. The interface is easy to navigate and the range of features makes it extremely helpful for young brands like ours, while still being robust enough for brands that are scaling.What we’ve also really valued is how responsive the Shiprocket team is whenever support is needed. It has made managing our operations and fulfilments incredibly easy, which means we don’t have to get caught up in backend complexities and can genuinely focus on growing the business.Overall, Shiprocket has been a reliable shipping partner in our journey, and I would highly recommend it to any e-commerce brand, whether you’re just starting out or already operating at scale.
Azhar helped me pickup my parcel on time. Kudos to the shiprocket team
This app offers exactly what we needed to enhance our cart experience. The in-cart upsell and cross-sell functionality works smoothly, and the progress bar helps drive additional purchases. We especially appreciate the flexibility in customizing the cart design to fit our store’s look. Setup was simple, and it has positively impacted our conversion rates
Great experience, personal assistance via account managers always available.
Easy to use app orders sync quickly shipping and tracking work smoothly good option for shopify sellers in india
Best app for D2C ecommerce. We've been using it for 1 year now and the best shipping aggregator we've worked so far. Kuddos to our manager Bhumika Sharma for helping us resolve queries on time. The best part is their automated systems and innovations are helpful to make logistics side of the business easier..
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