Shiprocket: eCommerce Shipping Shopify App by Shiprocket - Shipping in India

Shiprocket assists Indian companies in automating their shipping processes and completing global orders. Online shipping solution serving over 200,000 eCommerce sellers.

4.0 662 reviewsFreePaid from $3/month

Install in your Shopify store We pass your name, email and store domain to the Shiprocket - Shipping in India team so they can help install and configure the app on your store.

.myshopify.com

Pros and cons

Pros and cons of Shiprocket: eCommerce Shipping

Pros
  • Helpful Customer Support: Many users highlight responsive and supportive account managers who resolve issues promptly.
  • User-Friendly Platform: The app is praised for its intuitive interface and seamless integration with e-commerce platforms like Shopify.
  • Efficient Order Management: The platform simplifies order tracking and fulfillment, especially for high-volume sellers.
  • Reliable Account Managers: Dedicated account managers are frequently mentioned for their proactive assistance.
Cons
  • Hidden Charges and Billing Issues: Multiple complaints about unexpected fees and discrepancies in shipping costs.
  • Fake Delivery Attempts/RTO Fraud: Users report couriers marking undelivered orders as RTO without attempts.

Screenshots

Shiprocket: eCommerce Shipping Shopify app screenshot 1
Shiprocket: eCommerce Shipping Shopify app screenshot 2
Shiprocket: eCommerce Shipping Shopify app screenshot 3
Shiprocket: eCommerce Shipping Shopify app screenshot 4

About the app

Online shipping solution serving over 200,000 eCommerce sellers.

  • Shipping Automation: Automated Delivery Processes
  • Return and Refund: Managing Returns and Refunds
  • Customer Relations: Managing Communication with Buyers
  • Budget-friendly shipping: Economical worldwide delivery

Install in your Shopify store We pass your name, email and store domain to the Shiprocket - Shipping in India team so they can help install and configure the app on your store.

Keywords

eCommerce shipping automation Shopify appsbest courier recommendation Shopify appsreal-time order tracking Shopify appsnext-day COD payments Shopify appssame-day delivery Shopify appsreduce RTO rates Shopify appsautomated shipping solutions Shopify appsglobal shipping fulfillment Shopify appsfast order delivery Shopify appsCOD payment solutions Shopify apps

Key features

  • AI-powered courier recommendations optimize shipping choices for cost and speed.
  • Real-time order tracking updates customers via email, WhatsApp, and SMS.
  • Next-day cash-on-delivery payments accelerate business cash flow.

Pricing

Shiprocket: eCommerce Shipping pricing plans

Free
$0 /month
Basic
$3 /month
Advance
$6 /month
Pro
$9 /month

Not sure which plan to pick? Discuss Free or Basic plans with us, learn about custom pricing, or get a demo.

Here’s an overview of Shiprocket: eCommerce Shipping costs for each of the plan(s)

The app has 4 pricing plans: 1 free and 3 paid. The free plan offered by Shiprocket: eCommerce Shipping is Free. The paid plans offered by Shiprocket: eCommerce Shipping are Basic, Advance, Pro.

The details of the plans are outlined below.

  • Free: this plan is free forever, incurring no subscription costs.
  • Basic: the Basic plan costs $3 and has no free trial period.
  • Advance: the Advance plan costs $6 and has no free trial period.
  • Pro: the Pro plan costs $9 and has no free trial period.

Shiprocket: eCommerce Shipping price summary

Pricing summaryFree plan available
Total pricing plan(s)4
Number of free plan(s)1
Number of paid plan(s)3
Cost of paid plan(s)$3, $6, $9
Free trial availableNo

For further information regarding Shiprocket: eCommerce Shipping pricing plans, see the official website.

Install in your Shopify store We pass your name, email and store domain to the Shiprocket - Shipping in India team so they can help install and configure the app on your store.

Comparison

Top Shiprocket: eCommerce Shipping alternatives — detailed comparison

The table below highlights the crucial differences between Shiprocket: eCommerce Shipping and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps
WebshipperInstall
Add app
General information
Ratings4.0 ★ (659 reviews)5.0 ★ (1 reviews)4.6 ★ (19 reviews)
Developed byShiprocket - Shipping in IndiaWebshipper ApSFlagship Inc.
Launch date6 July 20175 January 202322 March 2018
PricingFree, $3/month, $6/month, $9/monthFreeFree, $29.99/month
ObjectiveOnline shipping solution serving over 200,000 eCommerce sellers.Automate your order flow with WebshipperProvide order data in formats suitable for Japanese logistic systems.
CategoriesShipping, Orders - OtherShipping, Orders - OtherShipping, Orders - Other
Key features & highlights
PurposeShiprocket assists Indian companies in automating their shipping processes and completing global orders.Get ahead of your rivals today with a speedy, dependable, and seamless delivery service.Create shipping instruction CSV files for Yamato, Sagawa, Japan Post, etc. with just one click.
Features list
  • AI-powered courier recommendations optimize shipping choices for cost and speed.
  • Real-time order tracking updates customers via email, WhatsApp, and SMS.
  • Next-day cash-on-delivery payments accelerate business cash flow.
  • Automatically import orders from your e-commerce platform for seamless processing.
  • Generate shipping labels instantly with just a few clicks.
  • Send automated tracking notifications to keep customers informed.
  • Export Shopify order data in Shift-JIS format without garbled characters.
  • Generate CSV files compatible with Yamato, Sagawa, and Japan Post shipping systems.
  • Add delivery date and time directly to shipping instructions.
Highlights———
User reviews and ratings
Recommended75.8%100.0%84.2%
Pros
  • Many users highlight responsive and supportive account managers who resolve issues promptly.
  • The app is praised for its intuitive interface and seamless integration with e-commerce platforms like Shopify.
  • The platform simplifies order tracking and fulfillment, especially for high-volume sellers.
  • Dedicated account managers are frequently mentioned for their proactive assistance.
  • The service is valued for supporting business growth with streamlined logistics.
  • Several long-term users report consistent satisfaction with the service.
  • The app excels in handling Shopify order management, particularly for businesses in Denmark.
  • The team provides helpful assistance during setup and ongoing support.
—
Cons
  • Multiple complaints about unexpected fees and discrepancies in shipping costs.
  • Users report couriers marking undelivered orders as RTO without attempts.
  • Allegations of couriers falsely inflating parcel weights to charge extra.
  • Frequent complaints about late pickups and extended delivery times.
  • Users need to verify compatibility with their store before installation, which may cause delays.
  • Key features like "np atobarai csv" are reported as non-functional beyond a limited period, impacting usability.
  • Delays in response from the support team, with unresolved issues affecting user satisfaction.
Pricing and plans
Total pricing plans412
Free planAvailableAvailableAvailable
Free trialNoNoYes, for 30 day(s)
Technical information
Rating4.0 ★5.0 ★4.6 ★
Total reviews662119
Launch date6 July 20175 January 202322 March 2018

More details about Shiprocket: eCommerce Shipping

Product description

Shiprocket offers a unified platform for eCommerce and D2C brands to ship their Shopify orders, partnering with over 25 courier services. It provides hassle-free shipping to over 24000 pincodes in India and 220+ global locations, along with features like a Courier Recommendation Engine, competitive rates, branded tracking page, and instant updates via email, WhatsApp, and SMS.

AI summary

Shiprocket is a logistics and shipping platform designed for e-commerce businesses, offering seamless integration with Shopify and other sales channels. Its key features include a user-friendly dashboard, multi-courier partner support, competitive shipping rates, and real-time order tracking. The app streamlines order fulfillment, simplifies COD remittance, and provides tools for managing shipments efficiently. Strengths include responsive account managers, timely issue resolution, and a wide delivery network, making it suitable for scaling businesses. However, notable weaknesses involve inconsistent delivery reliability, including reports of fake delivery attempts, misrouted shipments, and delayed RTO (Return to Origin) processes. Some users report hidden charges, weight discrepancies, and unresponsive customer support for escalated issues. While many appreciate its ease of use and supportive account management, others highlight operational inefficiencies, particularly with third-party courier partners. The platform is praised for its technical integration and competitive pricing but faces criticism for transparency in billing and delivery accountability. Overall, it serves as a versatile shipping solution but may require improvements in consistency and customer service reliability.

Support

For any questions, concerns, or assistance with Shiprocket: eCommerce Shipping, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, Shiprocket: eCommerce Shipping offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.

Language support

Details of the Shiprocket: eCommerce Shipping are available in various languages on the Shopify app store, including English.

Shiprocket: eCommerce Shipping support information in a nutshell
Support emailsupport@shiprocket.com
Contact number(s)Not available
FAQ pageFAQ details
Privacy policyPrivacy details
Language supportEnglish
Integration

The list of top Shopify apps, features or software tools that Shiprocket: eCommerce Shipping seamlessly integrates with are given below.

AmazoneBayPayoneerRazorpay
Developer
NameShiprocket - Shipping in India
ProfileSee all apps by Shiprocket - Shipping in India
WebsiteView developer profile
Address416, Udyog Vihar III,, Sector 20,, Gurugram, HR, 122008

Installation

How to install Shiprocket: eCommerce Shipping on your Shopify store

1

Send your details

Your name, email and store domain go straight to the Shiprocket - Shipping in India team.

2

The developer gets in touch

Shiprocket - Shipping in India contacts you directly to arrange setup for your store.

3

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Customer reviews

4.0
★★★★☆
662 total reviews
5452
450
37
27
1146

Shiprocket: eCommerce Shipping has an overall rating of 4.0 stars from a total of 662 reviews on the Shopify app store. Of these, 502 (75.8%) are positive, 7 (1.1%) are neutral, and 153 (23.1%) are negative*.

*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.

★★★★★AmayaKartfrom India · 1 October 2026

Good Customer Support Team, quick responses and fast resolution of issues.

★★★★★XtraSleekfrom India · 27 July 2026

The support team reached out and resolved my concern. Special thanks to Dev for being responsive, professional, and genuinely helpful throughout the process. Appreciate the support!

★★★★★Aranqafrom India · 18 March 2026

We’ve been using Shiprocket from day one. The interface is easy to navigate and the range of features makes it extremely helpful for young brands like ours, while still being robust enough for brands that are scaling.What we’ve also really valued is how responsive the Shiprocket team is whenever support is needed. It has made managing our operations and fulfilments incredibly easy, which means we don’t have to get caught up in backend complexities and can genuinely focus on growing the business.Overall, Shiprocket has been a reliable shipping partner in our journey, and I would highly recommend it to any e-commerce brand, whether you’re just starting out or already operating at scale.

★★★★★Lovesakefrom India · 6 March 2026

Azhar helped me pickup my parcel on time. Kudos to the shiprocket team

★★★★★Gadget Lanefrom India · 25 February 2026

This app offers exactly what we needed to enhance our cart experience. The in-cart upsell and cross-sell functionality works smoothly, and the progress bar helps drive additional purchases. We especially appreciate the flexibility in customizing the cart design to fit our store’s look. Setup was simple, and it has positively impacted our conversion rates

Install in your Shopify store We pass your name, email and store domain to the Shiprocket - Shipping in India team so they can help install and configure the app on your store.

Performance on the App Store

Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.

Category rank
—
No tracked groups
Total reviews
662
▲ 2 vs 30 days ago
Average rating
4.0 ★
▼ 0.01 vs 30 days ago
Top market
IN
100.0% of installs

Reviews trend

Cumulative reviews · last 6 months

640 → 662 reviews · rating 4.0★ (−0.01)
No App Store groups tracked yet.Open full charts →

Shiprocket: eCommerce Shipping FAQs

How do I install the Shiprocket: eCommerce Shipping Shopify app?
To install Shiprocket: eCommerce Shipping on your Shopify store, click on the Shiprocket: eCommerce Shipping installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Shiprocket: eCommerce Shipping on your Shopify store, then contact us now.
What are the key features of Shiprocket: eCommerce Shipping?

The key features offered by Shiprocket: eCommerce Shipping to Shopify store owners are:

  • Courier Recommendation Engine: Let AI pick the best courier for your needs.
  • Real-time Tracking: Keep customers updated at every stage of their orders.
  • Next-day COD Payments: Speed up your cash flow with Instant COD.
  • Same/Next-day Delivery: Get your orders to customers faster than ever.
  • Significant Lower RTOs: Reduce return rates and keep your profits high.
Does Shiprocket: eCommerce Shipping integrate with other Shopify apps or tools?

Yes, Shiprocket: eCommerce Shipping seamlessly integrates with other Shopify apps or tools, such as Automated Delivery Processes, Managing Returns and Refunds, Managing Communication with Buyers.

Is there a free trial available for Shiprocket: eCommerce Shipping?

No, Shiprocket: eCommerce Shipping does not offer any free trial.

What are the pricing plans for Shiprocket: eCommerce Shipping?

The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $3/month, $6/month, $9/month and have no free trial period.

How does billing work for Shiprocket: eCommerce Shipping?

Shiprocket: eCommerce Shipping uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.

Can I cancel or upgrade my subscription plan at any time?

Yes, Shiprocket: eCommerce Shipping allows its subscribers to cancel or upgrade their subscription plan at any time.

Does Shiprocket: eCommerce Shipping offer customer support?

Yes, Shiprocket: eCommerce Shipping offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, Shiprocket: eCommerce Shipping offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

Is Shiprocket: eCommerce Shipping compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.

Webshipper
by Webshipper ApS

Get ahead of your rivals today with a speedy, dependable, and seamless delivery service.

Free
★ 5.0 (1)

Most popular

Most popular Shopify apps on the market

Install in your Shopify store We pass your name, email and store domain to the Shiprocket - Shipping in India team so they can help install and configure the app on your store.

.myshopify.com
4.0★★★★☆662 reviews · 75.8% positive

Writing reviews on ShopDigest is coming soon.

  • AM
    AmayaKartIndia · 1 Oct 2026
    ★★★★★

    Good Customer Support Team, quick responses and fast resolution of issues.

  • XT
    XtraSleekIndia · 27 Jul 2026
    ★★★★★

    The support team reached out and resolved my concern. Special thanks to Dev for being responsive, professional, and genuinely helpful throughout the process. Appreciate the support!

    S-
    Shiprocket - Shipping in IndiaDeveloper27 Jul 2026

    Dear Seller! We are sorry to hear this. Please be assured that we will connect with you in this regard with an update at the earliest. ~ Team Shiprocket

  • AR
    AranqaIndia · 18 Mar 2026
    ★★★★★

    We’ve been using Shiprocket from day one. The interface is easy to navigate and the range of features makes it extremely helpful for young brands like ours, while still being robust enough for brands that are scaling.What we’ve also really valued is how responsive the Shiprocket team is whenever support is needed. It has made managing our operations and fulfilments incredibly easy, which means we don’t have to get caught up in backend complexities and can genuinely focus on growing the business.Overall, Shiprocket has been a reliable shipping partner in our journey, and I would highly recommend it to any e-commerce brand, whether you’re just starting out or already operating at scale.

  • LO
    LovesakeIndia · 6 Mar 2026
    ★★★★★

    Azhar helped me pickup my parcel on time. Kudos to the shiprocket team

  • GL
    Gadget LaneIndia · 25 Feb 2026
    ★★★★★

    This app offers exactly what we needed to enhance our cart experience. The in-cart upsell and cross-sell functionality works smoothly, and the progress bar helps drive additional purchases. We especially appreciate the flexibility in customizing the cart design to fit our store’s look. Setup was simple, and it has positively impacted our conversion rates

  • NA
    NANAKIIndia · 17 Feb 2026
    ★★★★★

    Great experience, personal assistance via account managers always available.

  • HM
    Heaven MagicIndia · 4 Feb 2026
    ★★★★★

    Easy to use app orders sync quickly shipping and tracking work smoothly good option for shopify sellers in india

  • DR
    DreamyDermaIndia · 4 Feb 2026
    ★★★★★

    Best app for D2C ecommerce. We've been using it for 1 year now and the best shipping aggregator we've worked so far. Kuddos to our manager Bhumika Sharma for helping us resolve queries on time. The best part is their automated systems and innovations are helpful to make logistics side of the business easier..

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