Boost conversions while ensuring protection from both fraudulent and non-fraudulent chargebacks. Assured Protection Against Fraudulent and Non-fraudulent Chargebacks
Pros and cons of Signifyd





Assured Protection Against Fraudulent and Non-fraudulent Chargebacks
Signifyd pricing plans
Not sure which plan to pick? Discuss Free plans with us, learn about custom pricing, or get a demo.
The app has 1 pricing plan: 1 free and 0 paid. The free plan offered by Signifyd is Free.
The details of the plans are outlined below.
| Pricing summary | Free to install. Additional charges may apply. |
| Total pricing plan(s) | 1 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 0 |
| Free trial available | No |
For further information regarding Signifyd pricing plans, see the official website.
The table below highlights the crucial differences between Signifyd and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 4.4 ★ (90 reviews) | 4.9 ★ (1,776 reviews) | 4.7 ★ (131 reviews) | |
| Developed by | Signifyd | Blockify | Disputifier | |
| Launch date | 21 June 2013 | 13 March 2018 | 23 September 2020 | |
| Pricing | Free | Free, $9.99/month, $29.99/month, $59.99/month | Free | |
| Objective | Assured Protection Against Fraudulent and Non-fraudulent Chargebacks | Block fraud with IP blocker, bot blocker and country blocker | Automated system for disputing chargebacks and preventing fraud, providing 10 times return on investment. | |
| Categories | Fraud, Returns and warranty - Other | Fraud, Geolocation | Fraud, Workflow automation | |
| Key features & highlights | ||||
| Purpose | Boost conversions while ensuring protection from both fraudulent and non-fraudulent chargebacks. | Fraud filter & fraud prevention to redirect & block IP, block country, & block bots using Proxy/VPN | Fighting chargebacks automatically with top-tier chargeback prevention. | |
| Features list |
|
|
| |
| Highlights |
|
|
| |
| User reviews and ratings | ||||
| Recommended | 80.4% | 97.8% | 90.6% | |
| Pros |
|
|
| |
| Cons |
|
|
| |
| Pricing and plans | ||||
| Total pricing plans | 1 | 4 | 1 | |
| Free plan | Available | Available | Available | |
| Free trial | No | Yes, for 3 day(s) | No | |
| Technical information | ||||
| Rating | 4.4 ★ | 4.9 ★ | 4.7 ★ | |
| Total reviews | 92 | 1,869 | 139 | |
| Launch date | 21 June 2013 | 13 March 2018 | 23 September 2020 | |
Signifyd's Complete Chargeback Protection offers immediate decisions on orders at checkout with a guarantee against fraud and losses from chargebacks for all approved orders. This service lessens the risk of chargeback losses for the merchant, fostering trust among customers, and promoting growth.
Signifyd is a Shopify app designed to provide fraud protection and chargeback guarantees for e-commerce businesses. The app analyzes transactions to identify and block fraudulent orders while approving legitimate ones, reducing manual review efforts. Key features include automated fraud detection, detailed risk assessments for each order, and reimbursement for approved orders that result in chargebacks. Strengths include its effectiveness in preventing fraud, seamless integration with Shopify, and responsive customer support, which many find helpful for resolving issues and optimizing settings. The app is particularly valued by high-risk industries and businesses with large order volumes, as it enhances approval rates and minimizes financial losses. However, some limitations include inconsistent reimbursement practices, with reports of denied claims due to strict eligibility criteria or delays in payout. Additionally, customer service responsiveness can vary, with some users experiencing unaddressed support requests. Pricing structures and plan changes have also raised concerns, particularly for smaller businesses facing higher minimum spend requirements. Despite these issues, Signifyd remains a widely used solution for fraud prevention, offering significant benefits for businesses prioritizing security and efficiency in order processing.
For any questions, concerns, or assistance with Signifyd, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, Signifyd offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Details of the Signifyd are available in various languages on the Shopify app store, including English.
| Support email | support |
| Contact number(s) | Not available |
| FAQ page | FAQ details |
| Privacy policy | Privacy details |
| Language support | English |
The list of top Shopify apps, features or software tools that Signifyd seamlessly integrates with are given below.
| Name | Signifyd |
| Profile | See all apps by Signifyd |
| Website | View developer profile |
| Address | 99 South Almaden Ave, Suite 400, San Jose, CA, 95113 |
How to install Signifyd on your Shopify store
Your name, email and store domain go straight to the Signifyd team.
Signifyd contacts you directly to arrange setup for your store.
Perfect your store’s functionality without the pressure to move on until you’re ready.
Signifyd has an overall rating of 4.2 stars from a total of 92 reviews on the Shopify app store. Of these, 74 (80.4%) are positive, 0 (0.0%) are neutral, and 18 (19.6%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
We use Signifyd to help us prevent fraudulent orders and to get chargeback reimbursement on applicable orders. This is a great app with amazing customer support. Very prompt and informative customer support. Sometime the app does not provide detailed information on why a charge back and/or order was marked as fraud, but this is not a huge deal. Other than that, everything runs great with minimal actions on our end. I recommend this app to any company having issues with chargebacks or fraud. Our account rep Spencer is awesome!
Working with Signifyd and Spencer our assigned team Manager has been an absolute dream. Spencer is consistently cooperative, responsive, and incredibly easy to partner with. Every challenge we've faced (from fraudulent orders to chargebacks and everything in between) has been handled with complete ease with Signifyd. We just upgraded our platform and plan as we have been with them for 5 years and things are evolving daily and it was time and were happy with the changes ahead for the future of our company lets go ready for another 5.DC~ CEO
Working with Spencer at Signifyd has been a great experience. Our store has recently seen an increase in chargebacks, so we knew we needed to make adjustments to ensure we had stronger protection in place. Spencer helped guide us through switching to a new plan that better fit our current needs and risk level, and he made the entire process extremely smooth from start to finish and promptly answered any and all questions we had.We highly recommend working with Signifyd to ensure protection for all orders from your store!
We’ve partnered with Signifyd for several years now, and the experience has been consistently positive. Their team is highly responsive, easy to work with, and always ready to provide support when needed.The Complete Chargeback Protection program has been especially valuable; it gives us confidence that our business is safeguarded, no matter how a transaction turns out.Highly Recommended!
Transition from old ecom platform to shopify has been seamless. Had great support along the way. Signifyd holds themself to high standards and I absolutely love working with them.
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Position and market share today
| CollectionPrevención del fraude | #1 | 62.5% |
| KeywordGift card abuse | #11 | 0.0% ▲0.0 |
| CategoryReturns and warranty - Other | #13 | 1.4% |
| CategoryReturns and warranty | #17 | 0.1% ▲0.0 |
Cumulative reviews · last 6 months
The key features offered by Signifyd to Shopify store owners are:
Yes, Signifyd seamlessly integrates with other Shopify apps or tools, such as Get instant decisions on all online business transactions., Get a full money-back guarantee on approved orders., Understand every order decision completely..
No, Signifyd does not offer any free trial.
The app offers 1 plan that is forever-free.
Signifyd is completely free to install and use. Additional charges may or may not apply.
Yes, Signifyd allows its subscribers to cancel or upgrade their subscription plan at any time.
Yes, Signifyd offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, Signifyd offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
Automated system for disputing chargebacks and preventing fraud, providing 10 times return on investment.
Trust goes both ways.
Most popular Shopify apps on the market
Product reviews with pictures and videos for credibility and search engine optimization.
Display your products to billions of TikTok users.
Simplify all tasks and focus on your business.
Increase your brand visibility and communicate with customers on Shop.
Writing reviews on ShopDigest is coming soon.
We use Signifyd to help us prevent fraudulent orders and to get chargeback reimbursement on applicable orders. This is a great app with amazing customer support. Very prompt and informative customer support. Sometime the app does not provide detailed information on why a charge back and/or order was marked as fraud, but this is not a huge deal. Other than that, everything runs great with minimal actions on our end. I recommend this app to any company having issues with chargebacks or fraud. Our account rep Spencer is awesome!
Working with Signifyd and Spencer our assigned team Manager has been an absolute dream. Spencer is consistently cooperative, responsive, and incredibly easy to partner with. Every challenge we've faced (from fraudulent orders to chargebacks and everything in between) has been handled with complete ease with Signifyd. We just upgraded our platform and plan as we have been with them for 5 years and things are evolving daily and it was time and were happy with the changes ahead for the future of our company lets go ready for another 5.DC~ CEO
Working with Spencer at Signifyd has been a great experience. Our store has recently seen an increase in chargebacks, so we knew we needed to make adjustments to ensure we had stronger protection in place. Spencer helped guide us through switching to a new plan that better fit our current needs and risk level, and he made the entire process extremely smooth from start to finish and promptly answered any and all questions we had.We highly recommend working with Signifyd to ensure protection for all orders from your store!
We’ve partnered with Signifyd for several years now, and the experience has been consistently positive. Their team is highly responsive, easy to work with, and always ready to provide support when needed.The Complete Chargeback Protection program has been especially valuable; it gives us confidence that our business is safeguarded, no matter how a transaction turns out.Highly Recommended!
Transition from old ecom platform to shopify has been seamless. Had great support along the way. Signifyd holds themself to high standards and I absolutely love working with them.
Partnering with Signifyd has been an excellent experience. Our CSM, Hayley, and the entire team are wonderfully responsive and consistently provide exceptional service. With Signifyd as our partner, we have complete peace of mind and the freedom to focus on scaling our business. We highly recommend Signifyd to any company looking for reliable fraud prevention and a proactive, trusted partner.
Thank you for the kind words! We’re thrilled to provide the peace of mind you need to focus on scaling your business. We truly value the partnership.
Exceptional service and wonderfully responsive customer support team. A predictable insurance mechanism has allowed us to supercharge our growth without the burden of dealing with fraudulent orders. The Signifyd Shopify app has made integration painless. A++
We're proud to be part of your growth story! Thank you for sharing your experience.
We’ve been using Signifyd for a few years now, and it has been a great experience. Their team is incredibly responsive, quick to assist, and always helpful.
Thank you for sharing your experience. We're grateful to partner with you!
ShopDigest is an independent directory of Shopify work. Developers, agencies and experts publish the projects they’ve actually shipped — migrations, rebuilds, custom apps, headless storefronts — with the results attached.
For merchants, that means judging a partner on evidence instead of a sales page: browse real builds in your category and budget, then reach out directly. For builders, it means one profile that keeps working after the project ships.
No commissions, no pay-to-rank placements. The best work rises because people save and follow it.
More about ShopDigestA portfolio directory for the Shopify ecosystem — builders publish, merchants browse, nobody buys a better position.