Signifyd Shopify App by Signifyd

Boost conversions while ensuring protection from both fraudulent and non-fraudulent chargebacks. Assured Protection Against Fraudulent and Non-fraudulent Chargebacks

4.2 92 reviewsFree

Install in your Shopify store We pass your name, email and store domain to the Signifyd team so they can help install and configure the app on your store.

.myshopify.com

Pros and cons

Pros and cons of Signifyd

Pros
  • Effective Fraud Detection: The app consistently identifies and blocks fraudulent orders, reducing chargebacks.
  • Responsive Customer Support: Many users highlight quick and helpful responses from the support team.
  • Order Guarantee: Users appreciate the reimbursement for chargebacks on guaranteed orders, when claims are honored.
  • Easy Integration: The app integrates seamlessly with Shopify and requires minimal setup.
Cons
  • Inconsistent Reimbursement: Some users report denied claims despite meeting guarantee terms.
  • Poor Communication on Plan Changes: Lack of notice or clarity when account plans are altered or terminated.

Screenshots

Signifyd Shopify app screenshot 1
Signifyd Shopify app screenshot 2
Signifyd Shopify app screenshot 3
Signifyd Shopify app screenshot 4
Signifyd Shopify app screenshot 5

About the app

Assured Protection Against Fraudulent and Non-fraudulent Chargebacks

  • Real-time transaction decisions: Get instant decisions on all online business transactions.
  • 100% Financial Guarantee: Get a full money-back guarantee on approved orders.
  • Order decision insight: Understand every order decision completely.
  • Fraud & Chargeback Analysis: Monitor fraudulent activities and chargeback patterns using detailed reports.
  • Automated fulfillment: Streamline delivery process and enhance customer satisfaction.

Install in your Shopify store We pass your name, email and store domain to the Signifyd team so they can help install and configure the app on your store.

Keywords

fraud protection Shopify appschargeback guarantee Shopify appsreal-time fraud detection Shopify appsapprove more orders Shopify appsautomated fulfillment Shopify appsfraud prevention Shopify appsidentity verification Shopify appsboost revenue Shopify appscustomer experience Shopify appsinsights reporting Shopify apps

Key features

  • Approved orders come with a full financial guarantee against fraud chargebacks.
  • Real-time transaction decisions ensure instant approval or rejection of orders.
  • Detailed insights and reports help identify fraud trends before they escalate.

Pricing

Signifyd pricing plans

Free
$0 /month

Not sure which plan to pick? Discuss Free plans with us, learn about custom pricing, or get a demo.

Here’s an overview of Signifyd costs for each of the plan(s)

The app has 1 pricing plan: 1 free and 0 paid. The free plan offered by Signifyd is Free.

The details of the plans are outlined below.

  • Free: this plan is free forever, incurring no subscription costs.

Signifyd price summary

Pricing summaryFree to install. Additional charges may apply.
Total pricing plan(s)1
Number of free plan(s)1
Number of paid plan(s)0
Free trial availableNo

For further information regarding Signifyd pricing plans, see the official website.

Install in your Shopify store We pass your name, email and store domain to the Signifyd team so they can help install and configure the app on your store.

Comparison

Top Signifyd alternatives — detailed comparison

The table below highlights the crucial differences between Signifyd and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps
Add app
General information
Ratings4.4 ★ (90 reviews)4.9 ★ (1,776 reviews)4.7 ★ (131 reviews)
Developed bySignifydBlockifyDisputifier
Launch date21 June 201313 March 201823 September 2020
PricingFreeFree, $9.99/month, $29.99/month, $59.99/monthFree
ObjectiveAssured Protection Against Fraudulent and Non-fraudulent ChargebacksBlock fraud with IP blocker, bot blocker and country blockerAutomated system for disputing chargebacks and preventing fraud, providing 10 times return on investment.
CategoriesFraud, Returns and warranty - OtherFraud, GeolocationFraud, Workflow automation
Key features & highlights
PurposeBoost conversions while ensuring protection from both fraudulent and non-fraudulent chargebacks.Fraud filter & fraud prevention to redirect & block IP, block country, & block bots using Proxy/VPNFighting chargebacks automatically with top-tier chargeback prevention.
Features list
  • Approved orders come with a full financial guarantee against fraud chargebacks.
  • Real-time transaction decisions ensure instant approval or rejection of orders.
  • Detailed insights and reports help identify fraud trends before they escalate.
  • Block IPs and countries to prevent fraudulent activities and bot traffic.
  • Detect and block proxy, VPN, and Tor connections for enhanced security.
  • Automatically cancel high-risk orders to reduce chargebacks and fraud losses.
  • Automatically fight chargebacks using AI-driven customized responses.
  • Prevent fraudulent chargebacks with real-time fraud detection.
  • Reduce undelivered order disputes with automated shipping notifications.
Highlights
  • Based in United States
  • Based in United States
  • Based in Netherlands
User reviews and ratings
Recommended80.4%97.8%90.6%
Pros
  • The app consistently identifies and blocks fraudulent orders, reducing chargebacks.
  • Many users highlight quick and helpful responses from the support team.
  • Users appreciate the reimbursement for chargebacks on guaranteed orders, when claims are honored.
  • The app integrates seamlessly with Shopify and requires minimal setup.
  • Automates fraud detection, freeing up manual review time for businesses.
  • Provides comprehensive data and insights to evaluate order legitimacy.
  • Reduces losses from fraud and increases order approval confidence.
  • Users value clear explanations and proactive updates from the team.
  • Works well for businesses of varying sizes, from small to high-volume stores.
  • Many reviewers with multi-year usage attest to its reliability.
  • Consistently praised for being fast, professional, and highly responsive, with many users highlighting personalized assistance.
  • Successfully blocks bots, fraudulent orders, and unwanted traffic, significantly reducing spam and security risks.
  • Quick and easy installation process, often complemented by helpful live chat support for configuration.
  • Frequently mentioned as cost-effective for the level of protection and features provided.
  • Offers granular control over blocking by country, IP, or region, alongside useful analytics.
  • Works as intended without major technical issues, delivering consistent results.
  • Real-time support via chat is highlighted for its efficiency and clarity in resolving queries.
  • Users report reduced fraudulent activity and improved site performance post-installation.
  • Staff are noted for their expertise, patience, and willingness to educate users.
  • Many users explicitly recommend the app due to its combined effectiveness and support quality.
  • Automated system significantly reduces chargebacks and improves dispute resolution success rates.
  • Responsive and knowledgeable team provides quick assistance and setup guidance.
  • Real-time notifications and data-driven responses streamline dispute handling.
  • Pay-per-use model and high success rate save businesses money and time.
  • Easy setup and intuitive interface enhance user experience.
  • Tools help identify and mitigate fraudulent orders effectively.
  • Support staff with deep industry knowledge ensures optimal performance.
  • Provides valuable data to prevent future disputes.
  • Helps maintain good standing with payment providers.
  • Reduces manual effort in gathering evidence and submitting responses.
Cons
  • Some users report denied claims despite meeting guarantee terms.
  • Lack of notice or clarity when account plans are altered or terminated.
  • Pricing structure can be prohibitive for smaller merchants.
  • Exclusions (e.g., "product not received") frustrate users expecting full protection.
  • Some users expressed a desire for deeper insights or more control over analytics beyond basic blocking.
  • While effective, a small number of users noted challenges with fully blocking VPN-based access.
  • A minority of users required highly specific blocking rules that weren’t always straightforward to implement.
  • Some users report incorrect high-risk order classifications leading to unnecessary cancellations.
  • Automatic refunds for disputes in transit can contribute to losses and potential fraud.
  • Instances of overbilling and lack of transparency in fee adjustments.
  • Absence of integration with certain payment platforms like PayPal.
Pricing and plans
Total pricing plans141
Free planAvailableAvailableAvailable
Free trialNoYes, for 3 day(s)No
Technical information
Rating4.4 ★4.9 ★4.7 ★
Total reviews921,869139
Launch date21 June 201313 March 201823 September 2020

More details about Signifyd

Product description

Signifyd's Complete Chargeback Protection offers immediate decisions on orders at checkout with a guarantee against fraud and losses from chargebacks for all approved orders. This service lessens the risk of chargeback losses for the merchant, fostering trust among customers, and promoting growth.

AI summary

Signifyd is a Shopify app designed to provide fraud protection and chargeback guarantees for e-commerce businesses. The app analyzes transactions to identify and block fraudulent orders while approving legitimate ones, reducing manual review efforts. Key features include automated fraud detection, detailed risk assessments for each order, and reimbursement for approved orders that result in chargebacks. Strengths include its effectiveness in preventing fraud, seamless integration with Shopify, and responsive customer support, which many find helpful for resolving issues and optimizing settings. The app is particularly valued by high-risk industries and businesses with large order volumes, as it enhances approval rates and minimizes financial losses. However, some limitations include inconsistent reimbursement practices, with reports of denied claims due to strict eligibility criteria or delays in payout. Additionally, customer service responsiveness can vary, with some users experiencing unaddressed support requests. Pricing structures and plan changes have also raised concerns, particularly for smaller businesses facing higher minimum spend requirements. Despite these issues, Signifyd remains a widely used solution for fraud prevention, offering significant benefits for businesses prioritizing security and efficiency in order processing.

Support

For any questions, concerns, or assistance with Signifyd, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, Signifyd offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.

Language support

Details of the Signifyd are available in various languages on the Shopify app store, including English.

Signifyd support information in a nutshell
Support emailsupport@signifyd.com
Contact number(s)Not available
FAQ pageFAQ details
Privacy policyPrivacy details
Language supportEnglish
Integration

The list of top Shopify apps, features or software tools that Signifyd seamlessly integrates with are given below.

CarthookPayPalRechargeShop PayStripe Early Fraud Warnings
Developer
NameSignifyd
ProfileSee all apps by Signifyd
WebsiteView developer profile
Address99 South Almaden Ave, Suite 400, San Jose, CA, 95113

Installation

How to install Signifyd on your Shopify store

1

Send your details

Your name, email and store domain go straight to the Signifyd team.

2

The developer gets in touch

Signifyd contacts you directly to arrange setup for your store.

3

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Customer reviews

4.2
★★★★☆
92 total reviews
572
42
30
23
115

Signifyd has an overall rating of 4.2 stars from a total of 92 reviews on the Shopify app store. Of these, 74 (80.4%) are positive, 0 (0.0%) are neutral, and 18 (19.6%) are negative*.

*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.

★★★★★Dr. Dabberfrom United States · 9 July 2026

We use Signifyd to help us prevent fraudulent orders and to get chargeback reimbursement on applicable orders. This is a great app with amazing customer support. Very prompt and informative customer support. Sometime the app does not provide detailed information on why a charge back and/or order was marked as fraud, but this is not a huge deal. Other than that, everything runs great with minimal actions on our end. I recommend this app to any company having issues with chargebacks or fraud. Our account rep Spencer is awesome!

★★★★★DRAG CARTEL IND.from United States · 16 June 2026

Working with Signifyd and Spencer our assigned team Manager has been an absolute dream. Spencer is consistently cooperative, responsive, and incredibly easy to partner with. Every challenge we've faced (from fraudulent orders to chargebacks and everything in between) has been handled with complete ease with Signifyd. We just upgraded our platform and plan as we have been with them for 5 years and things are evolving daily and it was time and were happy with the changes ahead for the future of our company lets go ready for another 5.DC~ CEO

★★★★★Endless Supplyfrom United States · 19 May 2026

Working with Spencer at Signifyd has been a great experience. Our store has recently seen an increase in chargebacks, so we knew we needed to make adjustments to ensure we had stronger protection in place. Spencer helped guide us through switching to a new plan that better fit our current needs and risk level, and he made the entire process extremely smooth from start to finish and promptly answered any and all questions we had.We highly recommend working with Signifyd to ensure protection for all orders from your store!

★★★★★The Treadmill Factoryfrom Canada · 22 April 2026

We’ve partnered with Signifyd for several years now, and the experience has been consistently positive. Their team is highly responsive, easy to work with, and always ready to provide support when needed.The Complete Chargeback Protection program has been especially valuable; it gives us confidence that our business is safeguarded, no matter how a transaction turns out.Highly Recommended!

★★★★★Tatchafrom United States · 11 February 2026

Transition from old ecom platform to shopify has been seamless. Had great support along the way. Signifyd holds themself to high standards and I absolutely love working with them.

Install in your Shopify store We pass your name, email and store domain to the Signifyd team so they can help install and configure the app on your store.

Performance on the App Store

Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.

Category rank
#1
Prevención del fraude
Total reviews
92
▲ 1 vs 30 days ago
Average rating
4.2 ★
▲ 0.01 vs 30 days ago
Top market
US
80.7% of installs · ▲ 1.42%

Category & keyword rankings

Position and market share today

CollectionPrevención del fraude#162.5%
KeywordGift card abuse#110.0% ▲0.0
CategoryReturns and warranty - Other#131.4%
CategoryReturns and warranty#170.1% ▲0.0

Reviews trend

Cumulative reviews · last 6 months

88 → 92 reviews · rating 4.2★ (+0.01)
Ranks #1 in 1 of 10 App Store groups tracked.Open full charts →

Signifyd FAQs

How do I install the Signifyd Shopify app?
To install Signifyd on your Shopify store, click on the Signifyd installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Signifyd on your Shopify store, then contact us now.
What are the key features of Signifyd?

The key features offered by Signifyd to Shopify store owners are:

  • Financial Guarantee: Full protection against fraud and non-fraud chargebacks.
  • Real-Time Decisioning: Instant approval or decline at checkout, zero risk.
  • Intelligent Returns: Automatically approve legitimate returns for fast refunds.
  • Stop Returns Abuse: Identify and prevent serial abusers and policy violations.
  • Growth Engine: Approve more good orders and safely automate fulfillment.
Does Signifyd integrate with other Shopify apps or tools?

Yes, Signifyd seamlessly integrates with other Shopify apps or tools, such as Get instant decisions on all online business transactions., Get a full money-back guarantee on approved orders., Understand every order decision completely..

Is there a free trial available for Signifyd?

No, Signifyd does not offer any free trial.

What are the pricing plans for Signifyd?

The app offers 1 plan that is forever-free.

How does billing work for Signifyd?

Signifyd is completely free to install and use. Additional charges may or may not apply.

Can I cancel or upgrade my subscription plan at any time?

Yes, Signifyd allows its subscribers to cancel or upgrade their subscription plan at any time.

Does Signifyd offer customer support?

Yes, Signifyd offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, Signifyd offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

Is Signifyd compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.

Yofi
by BotNot, Inc.

Trust goes both ways.

Free
★ 5.0 (3)

Most popular

Most popular Shopify apps on the market

Install in your Shopify store We pass your name, email and store domain to the Signifyd team so they can help install and configure the app on your store.

.myshopify.com
4.2★★★★☆92 reviews · 80.4% positive

Writing reviews on ShopDigest is coming soon.

  • DD
    Dr. DabberUnited States · 9 Jul 2026
    ★★★★★

    We use Signifyd to help us prevent fraudulent orders and to get chargeback reimbursement on applicable orders. This is a great app with amazing customer support. Very prompt and informative customer support. Sometime the app does not provide detailed information on why a charge back and/or order was marked as fraud, but this is not a huge deal. Other than that, everything runs great with minimal actions on our end. I recommend this app to any company having issues with chargebacks or fraud. Our account rep Spencer is awesome!

  • DC
    DRAG CARTEL IND.United States · 16 Jun 2026
    ★★★★★

    Working with Signifyd and Spencer our assigned team Manager has been an absolute dream. Spencer is consistently cooperative, responsive, and incredibly easy to partner with. Every challenge we've faced (from fraudulent orders to chargebacks and everything in between) has been handled with complete ease with Signifyd. We just upgraded our platform and plan as we have been with them for 5 years and things are evolving daily and it was time and were happy with the changes ahead for the future of our company lets go ready for another 5.DC~ CEO

  • ES
    Endless SupplyUnited States · 19 May 2026
    ★★★★★

    Working with Spencer at Signifyd has been a great experience. Our store has recently seen an increase in chargebacks, so we knew we needed to make adjustments to ensure we had stronger protection in place. Spencer helped guide us through switching to a new plan that better fit our current needs and risk level, and he made the entire process extremely smooth from start to finish and promptly answered any and all questions we had.We highly recommend working with Signifyd to ensure protection for all orders from your store!

  • TT
    The Treadmill FactoryCanada · 22 Apr 2026
    ★★★★★

    We’ve partnered with Signifyd for several years now, and the experience has been consistently positive. Their team is highly responsive, easy to work with, and always ready to provide support when needed.The Complete Chargeback Protection program has been especially valuable; it gives us confidence that our business is safeguarded, no matter how a transaction turns out.Highly Recommended!

  • TA
    TatchaUnited States · 11 Feb 2026
    ★★★★★

    Transition from old ecom platform to shopify has been seamless. Had great support along the way. Signifyd holds themself to high standards and I absolutely love working with them.

  • BR
    BrightonUnited States · 21 Jan 2026
    ★★★★★

    Partnering with Signifyd has been an excellent experience. Our CSM, Hayley, and the entire team are wonderfully responsive and consistently provide exceptional service. With Signifyd as our partner, we have complete peace of mind and the freedom to focus on scaling our business. We highly recommend Signifyd to any company looking for reliable fraud prevention and a proactive, trusted partner.

    SI
    SignifydDeveloper23 Jan 2026

    Thank you for the kind words! We’re thrilled to provide the peace of mind you need to focus on scaling your business. We truly value the partnership.

  • VP
    Valhalla Pure OutfittersCanada · 15 Dec 2025
    ★★★★★

    Exceptional service and wonderfully responsive customer support team. A predictable insurance mechanism has allowed us to supercharge our growth without the burden of dealing with fraudulent orders. The Signifyd Shopify app has made integration painless. A++

    SI
    SignifydDeveloper16 Dec 2025

    We're proud to be part of your growth story! Thank you for sharing your experience.

  • S&
    S&BUnited States · 10 Dec 2025
    ★★★★★

    We’ve been using Signifyd for a few years now, and it has been a great experience. Their team is incredibly responsive, quick to assist, and always helpful.

    SI
    SignifydDeveloper16 Dec 2025

    Thank you for sharing your experience. We're grateful to partner with you!

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