by Skai Lama
Let your customers make their own Bundles & Gift Boxes.
Free to install · From $29/mo · 15d trial
Simply Shipping Protection Shopify App by Lucent Innovation
Eliminate insurance apps and handle your own shipping protection program by offering it as an additional service. Increase your earnings and boost cart upsell with shipping protection.
4.8 131 reviewsFreePaid from $4.99/month
Pros and cons
Pros and cons of Simply Shipping Protection
Pros
- Excellent Customer Support: Responsive, helpful, and quick to resolve issues, often praised for personalized assistance.
- Easy Integration: Simple and fast setup process, with many users highlighting seamless installation and customization.
- Revenue Generation: Effectively increases order value and profitability by offering shipping protection.
- Customization Options: Flexible features allow tailoring to specific business needs, including design and functionality adjustments.
Cons
- Technical Glitches: Some users experienced bugs, especially during theme updates or with conflicting apps.
- Limited Language Support: Claims management and other features primarily function in English.
Screenshots
About the app
Increase your earnings and boost cart upsell with shipping protection.
- Effortless Claims Management: Easy Claim Portal: Handle claims simply with one-click customer claims.
- Revenue Tracking: Monitor your revenue and claims using detailed reports.
- Auto Shipping Protection.: Adjustable Settings for Car Shipping Protection.
- Platform Integration: Works with Rebuy, Cart Drawer, iCart Drawer, Slide Cart, Flits, Recharge.
- Custom Shipping Protection: We provide personalized Shipping Protection, different from Route, an insurance company.
Keywords
shipping protection Shopify appsmanage claims Shopify appsauto shipping protection Shopify appscustom shipping protection Shopify appsshipping insurance Shopify appsupsell shipping protection Shopify appsstreamlined claim portal Shopify appstrack claims Shopify appsshipping protection reports Shopify appsintegrate shipping protection Shopify apps
Key features
- Handle customer claims quickly with a one-click portal.
- Track revenue and claims through detailed analytics reports.
- Automate shipping protection with customizable settings.
Pricing
Simply Shipping Protection pricing plans
Free Tier
$0 /month
- Automatic Installation
- Email Support
- Chat Support
- Support for Shipping Protection
- Fixed & Percentage plans
Starter
$4.99 /month
- Up to 50 Insured Orders/month
- Automatic Installation
- Email Support
- Chat Support
- Support for Shipping Insurance
Basic
$19.99 /month
- Up to 200 Insured Orders/month
- Expert Support
- Email SMTP customization request
- App UI customization
- Shopify expert onboarding
Advance
$49.99 /month
- Up to 500 Insured Orders/month
- Expert Support
- Email SMTP customization request
- App UI customization
- Shopify expert onboarding
Not sure which plan to pick? Discuss Free Tier or Starter plans with us, learn about custom pricing, or get a demo.
Here’s an overview of Simply Shipping Protection costs for each of the plan(s)
The app has 4 pricing plans: 1 free and 3 paid. The free plan offered by Simply Shipping Protection is Free Tier. The paid plans offered by Simply Shipping Protection are Starter, Basic, Advance.
The details of the plans are outlined below.
- Free Tier: this plan is free forever, incurring no subscription costs. It offers a wide range of features like Automatic Installation, Email Support, Chat Support, Support for Shipping Protection, Fixed & Percentage plans, Best claim management.
- Starter: the Starter plan costs $4.99 and comes with a 7-day free trial period. The plan offers a host of features, including Up to 50 Insured Orders/month, Automatic Installation, Email Support, Chat Support, Support for Shipping Insurance, Fixed & Percentage plans, Best claim management.
- Basic: the Basic plan costs $19.99 and comes with a 7-day free trial period. The plan offers a host of features, including Up to 200 Insured Orders/month, Expert Support, Email SMTP customization request, App UI customization, Shopify expert onboarding, Fixed & Percentage plans, Best claim management.
- Advance: the Advance plan costs $49.99 and comes with a 7-day free trial period. The plan offers a host of features, including Up to 500 Insured Orders/month, Expert Support, Email SMTP customization request, App UI customization, Shopify expert onboarding, Fixed & Percentage plans, Best claim management.
Simply Shipping Protection price summary
| Pricing summary | Free to install. Free trial available. |
| Total pricing plan(s) | 4 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 3 |
| Cost of paid plan(s) | $4.99, $19.99, $49.99 |
| Free trial available | Yes, for 7 day(s) |
Comparison
Top Simply Shipping Protection alternatives — detailed comparison
The table below highlights the crucial differences between Simply Shipping Protection and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 4.6 ★ (130 reviews) | 4.9 ★ (1,424 reviews) | 5.0 ★ (1,594 reviews) | |
| Developed by | Lucent Innovation | Skai Lama | Rapid Bundle | Upsells | Cart Drawer | Subscriptions | |
| Launch date | 14 January 2021 | 15 September 2022 | 3 January 2022 | |
| Pricing | Free, $4.99/month, $19.99/month, $49.99/month | Free, $29/month, $49/month, $99/month | Free, $15/month, $29/month, $59/month | |
| Objective | Increase your earnings and boost cart upsell with shipping protection. | Let your customers make their own Bundles & Gift Boxes. | — | |
| Categories | Warranties and insurance, Upsell and bundles - Other | Product bundles, Upsell and bundles - Other | Product bundles, Upsell and bundles - Other | |
| Key features & highlights | ||||
| Purpose | Eliminate insurance apps and handle your own shipping protection program by offering it as an additional service. | Easy Bundles: Sell combined products, suggest additional items, offer gift boxes, and allow customers to create their own boxes. | We help you to grow your AOV with bundles, volume discount, gifts, BOGO and upsells | |
| Features list |
|
|
| |
| Highlights | — | — |
| |
| User reviews and ratings | ||||
| Recommended | 93.9% | 98.8% | 99.1% | |
| Pros |
|
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| |
| Cons |
|
|
| |
| Pricing and plans | ||||
| Total pricing plans | 4 | 4 | 4 | |
| Free plan | Available | Available | Available | |
| Free trial | Yes, for 7 day(s) | Yes, for 15 day(s) | Yes, for 7 day(s) | |
| Technical information | ||||
| Rating | 4.6 ★ | 4.9 ★ | 5.0 ★ | |
| Total reviews | 131 | 1,514 | 1,622 | |
| Launch date | 14 January 2021 | 15 September 2022 | 3 January 2022 | |
More details about Simply Shipping Protection
Product description
Simply Shipping Protection is a novel app that enables businesses to provide direct shipping protection to customers, removing the need for third-party insurers. The app streamlines the claims process, provides customization features, and automatic protection coverage, aiding businesses to stand out from competitors, foster customer loyalty, and minimize financial risks.
AI summary
The app provides an in-house shipping insurance solution for Shopify stores, enabling merchants to offer shipping protection directly to customers while retaining control over claims and profits. Key features include customizable insurance widgets, automated integration with checkout, and a claims management system. Its strengths lie in seamless setup, responsive customer support, and the ability to increase revenue by keeping insurance fees in-house rather than relying on third-party providers. The app is praised for its user-friendly interface, flexibility in customization, and quick resolution of technical issues. However, some limitations include occasional conflicts with certain themes or discount apps, which can disrupt checkout functionality. A few reports note inconsistent support responsiveness and challenges with specific features like percentage-based pricing rules. Despite these issues, the app is widely regarded as a reliable alternative to third-party insurance services, particularly for merchants seeking greater control over shipping protection and revenue retention.
Support
For any questions, concerns, or assistance with Simply Shipping Protection, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, Simply Shipping Protection offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Language support
Details of the Simply Shipping Protection are available in various languages on the Shopify app store, including English.
Simply Shipping Protection support information in a nutshell
| Support email | fd-ticket |
| Contact number(s) | Not available |
| FAQ page | FAQ details |
| Privacy policy | Privacy details |
| Language support | English |
Integration
The list of top Shopify apps, features or software tools that Simply Shipping Protection seamlessly integrates with are given below.
CheckoutShopify AdminCart DrawerGrowaveiCart DrawerRebuySlide CartYotpo
Developer
| Name | Lucent Innovation |
| Profile | See all apps by Lucent Innovation |
| Website | View developer profile |
| Address | Gandhinagar, GJ |
Installation
How to install Simply Shipping Protection on your Shopify store
1
Send your details
Your name, email and store domain go straight to the Lucent Innovation team.
2
The developer gets in touch
Lucent Innovation contacts you directly to arrange setup for your store.
3
Install at your own pace
Perfect your store’s functionality without the pressure to move on until you’re ready.
Customer reviews
4.8
★★★★★
131 total reviews
Simply Shipping Protection has an overall rating of 4.8 stars from a total of 131 reviews on the Shopify app store. Of these, 123 (93.9%) are positive, 1 (0.8%) are neutral, and 7 (5.3%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
★★★★★Tropical Pool Storefrom Australia · 31 August 2026
Great app, great people! Took us a while to get there but we got there in style :-)
★★★★★Macedon Perfumesfrom United States · 10 July 2026
After being dropped by a major shipping protection provider due to claim volume caused entirely by carrier failures — not anything on our end — we needed a replacement fast. Simply Shipping Protection stepped in seamlessly.The setup was straightforward, the support team was incredibly responsive, and they even implemented a custom workaround to get our widget pre-selected at checkout when Shopify's native settings wouldn't allow it. Varun went above and beyond to make sure everything worked exactly the way we needed it to. The free tier is generous and the pricing structure makes sense for a growing small business. We collect the protection fees, we handle our own claims, and nobody can pull the rug out from under us for being "unprofitable." That's the control we needed. Highly recommend for any indie brand that wants shipping protection without the drama.
★★★★★RodeoHfrom United States · 27 March 2026
Stop here and install. Fantastic customer support. Highly recommended and very customizable - all you have to do is ask the team to get the desired look.
★★★★★SURVIVALfrom Australia · 19 August 2025
Works perfectly on our site and the team have been incredibly responsive and supportive to help with integration. Highly recommend!
★★★★★Mac Shackfrom South Africa · 20 May 2025
Excellent app. The team is also very supportive and quick with communication, which is very nice.
Performance on the App Store
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Category rank
#13
Shipping protection
Total reviews
130
No change vs 30 days ago
Average rating
4.8 ★
0.00 vs 30 days ago
Top market
US
70.3% of installs
Category & keyword rankings
Position and market share today
| KeywordShipping protection | #13 | 0.0% ▲0.0 |
| Keywordside cart | #14 | 0.0% ▼0.0 |
| KeywordClaims dashboard | #15 | 0.0% ▼0.0 |
| Keywordinsurance | #16 | 0.0% ▲0.0 |
Reviews trend
Cumulative reviews · last 6 months
127 → 130 reviews · rating steady at 4.8★
Ranks #13 in 1 of 10 App Store groups tracked.Open full charts →
Simply Shipping Protection FAQs
How do I install the Simply Shipping Protection Shopify app?
To install Simply Shipping Protection on your Shopify store, click on the Simply Shipping Protection installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Simply Shipping Protection on your Shopify store, then contact us now.
What are the key features of Simply Shipping Protection?
The key features offered by Simply Shipping Protection to Shopify store owners are:
- Set fixed or percentage (%) pricing and show toggle with opt-in popup
- Customize and show widgets on cart, side cart, checkout, or post-purchase
- Let customers file claims with a widget placed on any store page
- Settle claims with refunds, reorders, or credits using built-in integrations
- Track revenue and claims in one clean dashboard
Does Simply Shipping Protection integrate with other Shopify apps or tools?
Yes, Simply Shipping Protection seamlessly integrates with other Shopify apps or tools, such as Easy Claim Portal: Handle claims simply with one-click customer claims., Monitor your revenue and claims using detailed reports., Adjustable Settings for Car Shipping Protection..
Is there a free trial available for Simply Shipping Protection?
Yes, Simply Shipping Protection offers a 7-day free trial on all its paid plans.
What are the pricing plans for Simply Shipping Protection?
The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $4.99/month, $19.99/month, $49.99/month, and come with a 7-day free trial period.
How does billing work for Simply Shipping Protection?
Simply Shipping Protection uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, Simply Shipping Protection allows its subscribers to cancel or upgrade their subscription plan at any time.
Does Simply Shipping Protection offer customer support?
Yes, Simply Shipping Protection offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, Simply Shipping Protection offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is Simply Shipping Protection compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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4.8★★★★★131 reviews · 93.9% positive
Writing reviews on ShopDigest is coming soon.
- TPTropical Pool Store★★★★★
Great app, great people! Took us a while to get there but we got there in style :-)
- MPMacedon Perfumes★★★★★
After being dropped by a major shipping protection provider due to claim volume caused entirely by carrier failures — not anything on our end — we needed a replacement fast. Simply Shipping Protection stepped in seamlessly.The setup was straightforward, the support team was incredibly responsive, and they even implemented a custom workaround to get our widget pre-selected at checkout when Shopify's native settings wouldn't allow it. Varun went above and beyond to make sure everything worked exactly the way we needed it to. The free tier is generous and the pricing structure makes sense for a growing small business. We collect the protection fees, we handle our own claims, and nobody can pull the rug out from under us for being "unprofitable." That's the control we needed. Highly recommend for any indie brand that wants shipping protection without the drama.
- RORodeoH★★★★★
Stop here and install. Fantastic customer support. Highly recommended and very customizable - all you have to do is ask the team to get the desired look.
- SUSURVIVAL★★★★★
Works perfectly on our site and the team have been incredibly responsive and supportive to help with integration. Highly recommend!
- MSMac Shack★★★★★
Excellent app. The team is also very supportive and quick with communication, which is very nice.
- BObobblegiftsde★★★★★
Very good, help to set up the app and also fix the issues. Reply my message very soon. Thank you.
- FJFresh Jagua ®★★★★★
Gives Me Control and Truly Protects My CustomersI used to work with the big insurance companies, but they were keeping most of the money and making it difficult for my customers to file and receive claims. It felt like they didn’t respect my customers or my business. That’s when I decided to take control and handle shipping insurance myself—and I’m so glad I did.This app has been a game-changer. Now, I can protect my customers properly and keep the profits in-house rather than letting a third party take advantage.Customer service has also been top-notch. They were super helpful with setup, and communication has been smooth and responsive every step of the way.Highly recommend if you want to do right by your customers and your business!
- MLMoto Loot★★★★★
Kinjal in customer support is incredible! App works as expected, but I wanted additional customizations - they were happy to help. 100% recommend!
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