Ex Chat & Order On Whatsapp Shopify App by Extendons

The Quick Whatsapp Integration App improves order handling on WhatsApp by managing multiple product details. Talk and finalize orders in WhatsApp chat to guarantee purchase.

5.0 44 reviewsFreePaid from $3.3333333333333335/month

Install in your Shopify store We pass your name, email and store domain to the Extendons team so they can help install and configure the app on your store.

.myshopify.com

Pros and cons

Pros and cons of Ex Chat & Order On Whatsapp

Pros
  • Exceptional Customer Support: Rapid response times and effective issue resolution, often praised for going above and beyond.
  • Seamless WhatsApp Integration: Enhances customer communication and order placement, particularly beneficial for e-commerce stores.
  • High Functionality: The app performs as described, with features like automatic draft order creation improving efficiency.
  • User-Friendly Experience: Intuitive setup and operation, making it easy for merchants to deploy and use.
Cons
  • Limited Feature Upgrades: Some users expressed a desire for additional features like abandoned cart functionality.

Screenshots

Ex Chat & Order On Whatsapp Shopify app screenshot 1
Ex Chat & Order On Whatsapp Shopify app screenshot 2
Ex Chat & Order On Whatsapp Shopify app screenshot 3

About the app

Talk and finalize orders in WhatsApp chat to guarantee purchase.

  • WhatsApp Order Button: The Order on Whatsapp button boosts orders and improves customer service.
  • "WhatsApp Integration": Show the WhatsApp order button on certain product, collection, and shopping cart pages.
  • Official Order WhatsApp: Provide an official WhatsApp business number for placing orders.
  • WhatsApp Business Integration: Business WhatsApp integration in a few steps offers a fast way to communicate.
  • Customize WhatsApp button: Customize WhatsApp button popup and write pre-set messages for customers.

Install in your Shopify store We pass your name, email and store domain to the Extendons team so they can help install and configure the app on your store.

Keywords

WhatsApp chat Shopify appsWhatsApp order button Shopify appsWhatsApp integration Shopify appsWhatsApp cart recovery Shopify appsWhatsApp customer chat Shopify appsWhatsApp button customization Shopify appsWhatsApp order conversion Shopify appsWhatsApp sales boost Shopify appsWhatsApp store chat Shopify appsWhatsApp product inquiry Shopify appsWhatsApp brand chat Shopify appsWhatsApp customer support Shopify appsWhatsApp cart page button Shopify appsWhatsApp home page button Shopify appsWhatsApp collection page button Shopify appsWhatsApp prefilled messages Shopify appsWhatsApp agent availability Shopify appsWhatsApp multiple numbers Shopify appsWhatsApp chat color Shopify appsWhatsApp chat style Shopify apps

Key features

  • Place orders directly via WhatsApp for seamless customer transactions.
  • Display WhatsApp order buttons on product, collection, and cart pages.
  • Support multiple WhatsApp business numbers with agent profiles.

Pricing

Ex Chat & Order On Whatsapp pricing plans

Development Store
$0 /month
  • Free for all under developement stores
  • Get complete app functionality access
  • Show WA chat icon/button on store
  • Add multiple WA account with agent
  • Customize agent profiles
Ultimate Plan
$3.99 /month
  • Display Button/Icon Everywhere
  • Add multiple business numbers
  • Customizable chat agent profile
  • Customize Button/Icon
  • Delete automated created draft orders
Annual Discounted
$3.3333333333333335 /month
  • Display Button/Icon Everywhere
  • Add multiple business numbers
  • Customizable chat agent profile
  • Customize Button/Icon
  • Show WA button selected products

Not sure which plan to pick? Discuss Development Store or Ultimate Plan plans with us, learn about custom pricing, or get a demo.

Here’s an overview of Ex Chat & Order On Whatsapp costs for each of the plan(s)

The app has 3 pricing plans: 1 free and 2 paid. The free plan offered by Ex Chat & Order On Whatsapp is Development Store. The paid plans offered by Ex Chat & Order On Whatsapp are Ultimate Plan, Annual Discounted.

The details of the plans are outlined below.

  • Development Store: this plan is free forever, incurring no subscription costs. It offers a wide range of features like Free for all under developement stores, Get complete app functionality access, Show WA chat icon/button on store, Add multiple WA account with agent, Customize agent profiles, Customize chat prompt for homepage, Customize order on wWAbutton, Get premium support via WA chat.
  • Ultimate Plan: the Ultimate Plan plan costs $3.99 and comes with a 10-day free trial period. The plan offers a host of features, including Display Button/Icon Everywhere, Add multiple business numbers, Customizable chat agent profile, Customize Button/Icon, Delete automated created draft orders, Display chat widget on whole store pages, Drag & Drop Button block placement, Get premium support via WA chat.
  • Annual Discounted: the Annual Discounted plan costs $3.3333333333333335 and comes with a 10-day free trial period. The plan offers a host of features, including Display Button/Icon Everywhere, Add multiple business numbers, Customizable chat agent profile, Customize Button/Icon, Show WA button selected products, Display chat widget on whole store pages, Delete automated created draft orders, Get premium support via via WA chat.

Ex Chat & Order On Whatsapp price summary

Pricing summaryFree plan available. Free trial available.
Total pricing plan(s)3
Number of free plan(s)1
Number of paid plan(s)2
Cost of paid plan(s)$3.3333333333333335, $3.99
Free trial availableYes, for 10 day(s)

Install in your Shopify store We pass your name, email and store domain to the Extendons team so they can help install and configure the app on your store.

Comparison

Top Ex Chat & Order On Whatsapp alternatives — detailed comparison

The table below highlights the crucial differences between Ex Chat & Order On Whatsapp and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps
Add app
General information
Ratings5.0 ★ (23 reviews)4.9 ★ (318 reviews)5.0 ★ (28 reviews)
Developed byExtendonsPremioZyncLabs
Launch date4 October 202119 November 201916 May 2025
PricingFree, $3.99/month, $3.33/monthFree, $15/month, $39/month, $79/monthFree
ObjectiveTalk and finalize orders in WhatsApp chat to guarantee purchase.You can chat on WhatsApp, Facebook Messenger, Telegram, Viber, and also email."Hi" to "Buy". Turn chats into checkouts with a bubble button.
CategoriesChat, Badges and iconsChat, Badges and iconsChat, Badges and icons
Key features & highlights
PurposeThe Quick Whatsapp Integration App improves order handling on WhatsApp by managing multiple product details.Chat using over 20 buttons including WhatsApp, Facebook Messenger, Viber, Line, Telegram, Instagram, phone, etc.From “Hi” to “Buy” – faster. Turn chats into checkouts with a customer chat button.
Features list
  • Place orders directly via WhatsApp for seamless customer transactions.
  • Display WhatsApp order buttons on product, collection, and cart pages.
  • Support multiple WhatsApp business numbers with agent profiles.
  • Engage customers via WhatsApp, Facebook Messenger, SMS, and 20+ other chat platforms.
  • Customize chat widget colors, fonts, icons, and positions for brand consistency.
  • Track customer interactions and chat performance with Google Analytics integration.
  • Fully responsive chat widget works flawlessly on all devices.
  • Custom business hours let customers know your availability.
  • Brand-matching styling enhances your site’s look and feel.
Highlights———
User reviews and ratings
Recommended0.0%98.5%0.0%
Pros
  • Rapid response times and effective issue resolution, often praised for going above and beyond.
  • Enhances customer communication and order placement, particularly beneficial for e-commerce stores.
  • The app performs as described, with features like automatic draft order creation improving efficiency.
  • Intuitive setup and operation, making it easy for merchants to deploy and use.
  • Ability to tailor features to specific business needs, often provided at no extra cost.
  • Notable increase in order placements due to the convenience of WhatsApp-based ordering.
  • Effective performance across different regions, including Latin America and Brazil, despite time differences.
  • The app is frequently praised for its quick and straightforward setup process.
  • Users highlight the flexibility in customizing the widget’s appearance, placement, and functionality.
  • Seamless integration with WhatsApp, Messenger, Instagram, and other platforms is a standout feature.
  • Many reviews commend the responsive and helpful support team, often naming specific agents.
  • The app’s intuitive design makes it accessible even for non-technical users.
  • Users appreciate the insights provided by the app’s analytics on visitor interactions.
  • The widget runs smoothly without slowing down website performance.
  • The free version offers substantial functionality, making it valuable for small businesses.
  • Many users report higher conversion rates and improved communication with customers.
  • Works well across different devices and integrates with non-Shopify websites.
  • The app installs and operates quickly, meeting user expectations for speed.
  • Technical assistance is provided promptly, resolving issues efficiently.
Cons
  • Some users expressed a desire for additional features like abandoned cart functionality.
  • Some users find the 500-visitor/month limit for the free plan restrictive.
  • A few reviews mention difficulties with refunds and unexpected charges.
  • Non-English users note the lack of localized interfaces (e.g., Traditional Chinese).
  • Rare reports of technical glitches, such as saving issues on specific browsers.
—
Pricing and plans
Total pricing plans340
Free planAvailableAvailableNot available
Free trialYes, for 10 day(s)NoNo
Technical information
Rating5.0 ★4.9 ★5.0 ★
Total reviews4432570
Launch date4 October 202119 November 201916 May 2025

More details about Ex Chat & Order On Whatsapp

Product description

The WhatsApp integration App allows customers to place orders directly through WhatsApp. A 'sell on WhatsApp' button can be displayed on various pages and an official business contact number can be added for potential customers. The app has customization options for button text color and features a secure chat process for easy customer negotiation.

AI summary

This Shopify app integrates WhatsApp with online stores, enabling customers to place orders directly through the messaging platform, which improves conversion rates and streamlines communication. Its standout features include automated draft order creation and seamless Shopify integration, catering particularly to markets where WhatsApp is a primary sales channel. The app is praised for its ease of deployment and reliable functionality. A key strength is its responsive and highly effective customer support, often resolving issues promptly, including on weekends. However, some users express interest in additional features like abandoned cart recovery. While the app excels in support and core functionality, its suitability depends on the merchant's reliance on WhatsApp for sales. The overall performance and support make it a strong choice for businesses prioritizing direct customer engagement via messaging.

Support

For any questions, concerns, or assistance with Ex Chat & Order On Whatsapp, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected].

Language support

Details of the Ex Chat & Order On Whatsapp are available in various languages on the Shopify app store, including English.

Ex Chat & Order On Whatsapp support information in a nutshell
Support emailess@extendons.com
Contact number(s)Not available
FAQ pageNot available
Privacy policyPrivacy details
Language supportEnglish
Integration

The list of top Shopify apps, features or software tools that Ex Chat & Order On Whatsapp seamlessly integrates with are given below.

Shopify AdminWhatsapp
Developer
NameExtendons
ProfileSee all apps by Extendons
WebsiteView developer profile
AddressPlot 349, Street 1, I-9/3, Islamabad, 46000

Installation

How to install Ex Chat & Order On Whatsapp on your Shopify store

1

Send your details

Your name, email and store domain go straight to the Extendons team.

2

The developer gets in touch

Extendons contacts you directly to arrange setup for your store.

3

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Customer reviews

5.0
★★★★★
44 total reviews
544
40
30
20
10

Ex Chat & Order On Whatsapp has an overall rating of 5.0 stars from a total of 44 reviews on the Shopify app store. Of these, 44 (100.0%) are positive, 0 (0.0%) are neutral, and 0 (0.0%) are negative*.

*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.

★★★★★coolpointkenyafrom Kenya · 7 October 2025

Thank you for the app and great support. Closing sales is much faster via whatsapp

★★★★★Purnima Jewelleryfrom India · 2 June 2025

Support is very good. Got solution in no time. Thank you very much to team.

★★★★★Matoz Car Accessoriesfrom Kenya · 5 May 2025

The app is amazing. The conversion rate is high on whatsapp. The technical support is 100% . Thank you for the good product

★★★★★BRUMEL SWIMWEARfrom United States · 25 October 2024

Muito bom! Tive dificuldade para instalar, mesmo tudo configurado ainda não aparecia na loja. Chamei no suporte e prontamente me ajudaram e deu tudo certo. Muito obrigada, recomendo muito!

★★★★★Enkaji Householdsfrom Kenya · 30 September 2024

awesome app. Made my whatsapp interactions easy since is the main channel for communication for our store. Hope awesome upgrades are done like abandoned cart

Install in your Shopify store We pass your name, email and store domain to the Extendons team so they can help install and configure the app on your store.

Performance on the App Store

Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.

Category rank
#2
Real-time messaging
Total reviews
0
No change vs 30 days ago
Average rating
0.0 ★
0.00 vs 30 days ago
Top market
—
Share of installs unavailable

Category & keyword rankings

Position and market share today

KeywordReal-time messaging#20.0%
Ranks #2 in 1 of 1 App Store groups tracked.Open full charts →

Ex Chat & Order On Whatsapp FAQs

How do I install the Ex Chat & Order On Whatsapp Shopify app?
To install Ex Chat & Order On Whatsapp on your Shopify store, click on the Ex Chat & Order On Whatsapp installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Ex Chat & Order On Whatsapp on your Shopify store, then contact us now.
What are the key features of Ex Chat & Order On Whatsapp?

The key features offered by Ex Chat & Order On Whatsapp to Shopify store owners are:

  • Display WA order chat button help to get more orders & enhance customer
  • Display button/icon on specific home, product, collection, & cart page
  • Instant Messaging: Chat with customers instantly via real-time message
  • Personalize social chat button/icon & compose prefilled messages for customers
  • Create multiple chat agents account
Does Ex Chat & Order On Whatsapp integrate with other Shopify apps or tools?

Yes, Ex Chat & Order On Whatsapp seamlessly integrates with other Shopify apps or tools, such as The Order on Whatsapp button boosts orders and improves customer service., Show the WhatsApp order button on certain product, collection, and shopping cart pages., Provide an official WhatsApp business number for placing orders..

Is there a free trial available for Ex Chat & Order On Whatsapp?

Yes, Ex Chat & Order On Whatsapp offers a 10-day free trial on all its paid plans.

What are the pricing plans for Ex Chat & Order On Whatsapp?

The app has 3 pricing plans: 1 free and 2 paid. The paid plans cost $3.99/month, $3.3333333333333335/month, and come with a 10-day free trial period.

How does billing work for Ex Chat & Order On Whatsapp?

Ex Chat & Order On Whatsapp uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.

Can I cancel or upgrade my subscription plan at any time?

Yes, Ex Chat & Order On Whatsapp allows its subscribers to cancel or upgrade their subscription plan at any time.

Does Ex Chat & Order On Whatsapp offer customer support?

Yes, Ex Chat & Order On Whatsapp offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].

Is Ex Chat & Order On Whatsapp compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.

Alternatives

ShopWa : WhatsApp Chat
by Vexa Studio

Free
★ 5.0 (3)

Most popular

Most popular Shopify apps on the market

Install in your Shopify store We pass your name, email and store domain to the Extendons team so they can help install and configure the app on your store.

.myshopify.com
5.0★★★★★44 reviews · 100.0% positive

Writing reviews on ShopDigest is coming soon.

  • CO
    coolpointkenyaKenya · 7 Oct 2025
    ★★★★★

    Thank you for the app and great support. Closing sales is much faster via whatsapp

  • PJ
    Purnima JewelleryIndia · 2 Jun 2025
    ★★★★★

    Support is very good. Got solution in no time. Thank you very much to team.

  • MC
    Matoz Car AccessoriesKenya · 5 May 2025
    ★★★★★

    The app is amazing. The conversion rate is high on whatsapp. The technical support is 100% . Thank you for the good product

  • BS
    BRUMEL SWIMWEARUnited States · 25 Oct 2024
    ★★★★★

    Muito bom! Tive dificuldade para instalar, mesmo tudo configurado ainda não aparecia na loja. Chamei no suporte e prontamente me ajudaram e deu tudo certo. Muito obrigada, recomendo muito!

  • EH
    Enkaji HouseholdsKenya · 30 Sep 2024
    ★★★★★

    awesome app. Made my whatsapp interactions easy since is the main channel for communication for our store. Hope awesome upgrades are done like abandoned cart

  • KL
    KloiraUnited States · 27 Sep 2024
    ★★★★★

    These guys are amazing! I have never seen support like this. No mater which plan you pick but they are on their 100% with support. No doubt product is amazing. The best thing I like is automatic draft order creation. That is a smart move for marketing as well. Already purchased 2nd license for my second store. And highly recommending to everyone who are looking for a WhatsApp tool :)

  • CH
    Chordz-qaQatar · 26 Sep 2024
    ★★★★★

    Easy to deploy. Support team is fast and efficient.

  • YA
    YazuriboraCongo - Kinshasa · 7 Sep 2024
    ★★★★★

    Très belle expérience, en plus le service client m'a aidé même le week-end jusqu'à tard le soir. L'application est pratique.

    EX
    ExtendonsDeveloper9 Sep 2024

    Thank you for your review! 💖 💖 💖 Keep using the Whatsapp Integration App and enjoy the benefits it brings to your business.

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