by ShopPad Inc.
The simple solution to automate your store
Free plan · From $12/mo · 7d trial
Smart Order Emails Shopify App by Smart Notifications Ltd.
Use our powerful rule engine to automatically send order notifications to suppliers, customers, vendors, and staff. Send personalized emails according to specific order details.
5.0 17 reviewsPaid from $19/month
Pros and cons
Pros and cons of Smart Order Emails
Pros
- Exceptional Customer Support: Consistently praised for responsiveness, expertise, and personalized assistance, particularly from Kieran and Gavin.
- Versatile Functionality: Effectively addresses diverse use cases, from automating order notifications to customizing email templates.
- Time-Saving Automation: Streamlines workflows by reducing manual tasks like order processing and email communications.
- Easy Setup and Use: Frequently noted for its intuitive interface and quick installation, even for non-technical users.
Cons
- High Pricing: Some users find the app expensive compared to alternatives with similar or additional features.
Screenshots
About the app
Send personalized emails according to specific order details.
- Custom order notifications: Send personalized order alert emails & webhooks according to the rules you set.
- Order Management: Make rules using order details like SKU, vendor, tag or any other feature.
- Email Customization: Email customizable templates with attached CSVs or PDFs.
- Notification Filtering: Use filter rules to choose which line items show up in the notification.
- Batch Order Notifications: Notify daily or weekly order batches all at once.
Keywords
custom order notifications Shopify appsrule driven emails Shopify appsautomated supplier notifications Shopify appsorder attribute rules Shopify appscustomizable email templates Shopify appsbatch order notifications Shopify appsSKU based notifications Shopify appsvendor order alerts Shopify appsstaff order updates Shopify appscustomer order emails Shopify appsPDF attachment emails Shopify appsCSV order reports Shopify appsdaily order summaries Shopify appsweekly order batches Shopify appsfilter line items Shopify apps
Key features
- Automatically send custom order notifications based on user-defined rules.
- Create rules using SKU, vendor, tags, or other order attributes.
- Customize email templates with attached PDFs or CSVs for detailed reporting.
Pricing
Smart Order Emails pricing plans
Starter
$19 /month
- 2,500 emails per month
- Immediate notifications only
- Email notifications only
- Standard Support
Standard
$29 /month
- 5,000 emails per month
- Immediate+scheduled batch notifications
- Email & webhook notifications
- CSV email attachments
- Standard support
Professional
$39 /month
- 15,000 emails per month
- All Standard plan features
- Send email from your email address
- Delayed notifications
- PDF attachments
Not sure which plan to pick? Discuss Starter or Standard plans with us, learn about custom pricing, or get a demo.
Here’s an overview of Smart Order Emails costs for each of the plan(s)
The app has 3 pricing plans: 0 free and 3 paid. The paid plans offered by Smart Order Emails are Starter, Standard, Professional.
The details of the plans are outlined below.
- Starter: the Starter plan costs $19 and comes with a 7-day free trial period. The plan offers a host of features, including 2,500 emails per month, Immediate notifications only, Email notifications only, Standard Support.
- Standard: the Standard plan costs $29 and comes with a 7-day free trial period. The plan offers a host of features, including 5,000 emails per month, Immediate+scheduled batch notifications, Email & webhook notifications, CSV email attachments, Standard support.
- Professional: the Professional plan costs $39 and comes with a 7-day free trial period. The plan offers a host of features, including 15,000 emails per month, All Standard plan features, Send email from your email address, Delayed notifications, PDF attachments, Premium Support.
Smart Order Emails price summary
| Pricing summary | From $19/month. Free trial available. |
| Total pricing plan(s) | 3 |
| Number of free plan(s) | 0 |
| Number of paid plan(s) | 3 |
| Cost of paid plan(s) | $19, $29, $39 |
| Free trial available | Yes, for 7 day(s) |
Comparison
Top Smart Order Emails alternatives — detailed comparison
The table below highlights the crucial differences between Smart Order Emails and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 5.0 ★ (17 reviews) | 4.9 ★ (165 reviews) | N/A | |
| Developed by | Smart Notifications Ltd. | ShopPad Inc. | DevCloud LLC | |
| Launch date | 28 October 2016 | 24 July 2019 | 27 April 2026 | |
| Pricing | $19/month, $29/month, $39/month | Free, $12/month, $29/month, $99/month | Free, $6.99/month, $14.99/month, $24.99/month | |
| Objective | Send personalized emails according to specific order details. | The simple solution to automate your store | — | |
| Categories | Workflow automation, Staff notifications | Workflow automation, Staff notifications | Staff notifications, Workflow automation | |
| Key features & highlights | ||||
| Purpose | Use our powerful rule engine to automatically send order notifications to suppliers, customers, vendors, and staff. | Manage daily store operations by automating manual tasks. | Real-time alerts with 120+ templates. Deliver to Slack, Email, SMS, Teams, Discord, more. | |
| Features list |
|
| — | |
| Highlights | — |
|
| |
| User reviews and ratings | ||||
| Recommended | 100.0% | 97.0% | 0.0% | |
| Pros |
|
| — | |
| Cons |
|
| — | |
| Pricing and plans | ||||
| Total pricing plans | 3 | 4 | 4 | |
| Free plan | Not available | Available | Available | |
| Free trial | Yes, for 7 day(s) | Yes, for 7 day(s) | Yes, for 14 day(s) | |
| Technical information | ||||
| Rating | 5.0 ★ | 4.9 ★ | N/A | |
| Total reviews | 17 | 166 | N/A | |
| Launch date | 28 October 2016 | 24 July 2019 | 27 April 2026 | |
More details about Smart Order Emails
Product description
Smart Notifications is designed for merchants needing control over their order notifications, allowing for automated filtering and distribution of orders to suppliers, staff, and customers. It features an easy-to-use rule creator, advanced line item filtering, customizable templates, batch sending, delayed notifications, and customizable attachments in PDF and CSV formats.
AI summary
The app specializes in automating and customizing email notifications for Shopify stores, addressing diverse use cases such as order confirmations, vendor alerts, and internal staff communications. Its core functionality includes sending PDF attachments, filtering sensitive customer data, and tailoring notifications based on specific triggers like order metafields or buyer location. A standout strength is its highly responsive and personalized support, which assists with setup, template customization, and integration with other apps. The interface is user-friendly, requiring no coding expertise, and the app integrates seamlessly with Shopify workflows. However, some users note that the pricing may be higher compared to alternatives with broader feature sets. While the app excels in targeted automation, a few reviews suggest minor improvements, such as enhanced preview options for email templates. Overall, it is a versatile solution for businesses seeking to streamline communication processes with customers, vendors, or internal teams.
Support
For any questions, concerns, or assistance with Smart Order Emails, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, Smart Order Emails offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Language support
Details of the Smart Order Emails are available in various languages on the Shopify app store, including English.
Smart Order Emails support information in a nutshell
| Support email | help |
| Contact number(s) | Not available |
| FAQ page | FAQ details |
| Privacy policy | Privacy details |
| Language support | English |
Integration
The list of top Shopify apps, features or software tools that Smart Order Emails seamlessly integrates with are given below.
2048 VariantsBundles App
Developer
| Name | Smart Notifications Ltd. |
| Profile | See all apps by Smart Notifications Ltd. |
| Website | View developer profile |
| Address | 16 Saturn Close, Warminster, ENG, BA12 8GP |
Installation
How to install Smart Order Emails on your Shopify store
1
Send your details
Your name, email and store domain go straight to the Smart Notifications Ltd. team.
2
The developer gets in touch
Smart Notifications Ltd. contacts you directly to arrange setup for your store.
3
Install at your own pace
Perfect your store’s functionality without the pressure to move on until you’re ready.
Customer reviews
5.0
★★★★★
17 total reviews
Smart Order Emails has an overall rating of 5.0 stars from a total of 17 reviews on the Shopify app store. Of these, 17 (100.0%) are positive, 0 (0.0%) are neutral, and 0 (0.0%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
★★★★★TiCAA Kindermöbelfrom Germany · 5 February 2024
We are extremely pleased with this app, which has streamlined our email communications with customers to an impressive degree. The support team behind it has been consistently exceptional, providing top-notch assistance whenever needed. Without a doubt, I wholeheartedly recommend this app to anyone seeking to enhance their email automation processes.
★★★★★Mariano Store | Handcrafted since 1945from Portugal · 24 November 2023
I have no words to describe the help, patience and kindness of Kieran!Not understanding or understanding very little of coding is not a problem for whoever needs that app because the help Kieran gives is above and beyond my expectations! And of course, the app is great and we can sent as much notifications our clients need. 200% recomment the app!
★★★★★GetBranded.comfrom United States · 13 April 2023
We have been looking for the functionality this app provides since we started building our website over a year ago. Perfect for our use case, and Kieran has been super helpful with configuring the app and customizing the email layout. I just wish this had come up in our app searches sooner!
★★★★★ETNA Shirts & Morefrom Türkiye · 20 January 2023
I had a very difficult task - to send DSA (DISTANCE SALES AGREEMENT) only to buyers from a certain country who completed and paid for the order on the site, the support service simply delighted me! They helped me set everything up, answered my questions very quickly. Just 11 points out of 10! I highly recommend the app!
★★★★★Reichsgraf von Ingelheimfrom Germany · 5 January 2023
The Smart Notification App helped us to solve a specific use case (sending out a staff order confirmation after an order metafield has been updated). Kieran helped to quickly solve the issues we had in the beginning. The support is fantastic and the app does exactly what we need it to do.
Performance on the App Store
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Category rank
#10
Batch notifications
Total reviews
17
No change vs 30 days ago
Average rating
5.0 ★
0.00 vs 30 days ago
Top market
US
31.8% of installs
Category & keyword rankings
Position and market share today
| KeywordBatch notifications | #10 | 0.0% |
| KeywordStaff notifications | #19 | 0.0% |
| KeywordNotification rules | #20 | 0.0% |
| CategoryStaff notifications | #34 | 0.0% |
Reviews trend
Cumulative reviews · last 6 months
17 → 17 reviews · rating steady at 5.0★
Ranks #10 in 1 of 6 App Store groups tracked.Open full charts →
Smart Order Emails FAQs
How do I install the Smart Order Emails Shopify app?
To install Smart Order Emails on your Shopify store, click on the Smart Order Emails installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Smart Order Emails on your Shopify store, then contact us now.
What are the key features of Smart Order Emails?
The key features offered by Smart Order Emails to Shopify store owners are:
- Trigger custom order notification emails & webhooks based on rules you define.
- Create rules based on SKU, vendor, tag or any other attribute of an order.
- Send via email and attach CSVs or PDFs with fully customizable templates.
- Filter which line items appear in the notification using filter rules.
- Send daily or weekly batches of orders in a single notification.
Does Smart Order Emails integrate with other Shopify apps or tools?
Yes, Smart Order Emails seamlessly integrates with other Shopify apps or tools, such as Send personalized order alert emails & webhooks according to the rules you set., Make rules using order details like SKU, vendor, tag or any other feature., Email customizable templates with attached CSVs or PDFs..
Is there a free trial available for Smart Order Emails?
Yes, Smart Order Emails offers a 7-day free trial on all its paid plans.
What are the pricing plans for Smart Order Emails?
The app offers 3 paid plans, which cost $19/month, $29/month, $39/month, and come with a 7-day free trial period.
How does billing work for Smart Order Emails?
Smart Order Emails uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, Smart Order Emails allows its subscribers to cancel or upgrade their subscription plan at any time.
Does Smart Order Emails offer customer support?
Yes, Smart Order Emails offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, Smart Order Emails offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is Smart Order Emails compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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5.0★★★★★17 reviews · 100.0% positive
Writing reviews on ShopDigest is coming soon.
- TKTiCAA Kindermöbel★★★★★
We are extremely pleased with this app, which has streamlined our email communications with customers to an impressive degree. The support team behind it has been consistently exceptional, providing top-notch assistance whenever needed. Without a doubt, I wholeheartedly recommend this app to anyone seeking to enhance their email automation processes.
SNSmart Notifications Ltd.DeveloperThank you for the lovely review. It always means a lot of receive feedback about the app and our customer service, especially when it's so positive. As always do not hesitate to get in touch if you need anything.
- MSMariano Store | Handcrafted since 1945★★★★★
I have no words to describe the help, patience and kindness of Kieran!Not understanding or understanding very little of coding is not a problem for whoever needs that app because the help Kieran gives is above and beyond my expectations! And of course, the app is great and we can sent as much notifications our clients need. 200% recomment the app!
SNSmart Notifications Ltd.DeveloperThank you so much for the wonderful review. We work hard to deliver the best app and customer support we can and it's great to hear you've been so satisfied.
- GEGetBranded.com★★★★★
We have been looking for the functionality this app provides since we started building our website over a year ago. Perfect for our use case, and Kieran has been super helpful with configuring the app and customizing the email layout. I just wish this had come up in our app searches sooner!
- ESETNA Shirts & More★★★★★
I had a very difficult task - to send DSA (DISTANCE SALES AGREEMENT) only to buyers from a certain country who completed and paid for the order on the site, the support service simply delighted me! They helped me set everything up, answered my questions very quickly. Just 11 points out of 10! I highly recommend the app!
SNSmart Notifications Ltd.DeveloperWe're so glad the app has solved this problem for you. Thank you for your kind words!
- RVReichsgraf von Ingelheim★★★★★
The Smart Notification App helped us to solve a specific use case (sending out a staff order confirmation after an order metafield has been updated). Kieran helped to quickly solve the issues we had in the beginning. The support is fantastic and the app does exactly what we need it to do.
SNSmart Notifications Ltd.DeveloperYou're very kind, thank you. I'm glad that the app fulfilled your use case and that I could be of assistance during configuration of the app. Please don't hesitate to reach out if you need anything else.
- DEDID Electrical★★★★★
Fabulous app that has solved three big issues we have. Kieran has been very patient with us and has helped us out enormously so the support is second to none. The app is incredibly versatile and I would recommend to anyone without hesitation.
SNSmart Notifications Ltd.DeveloperThank you for the fantastic review, I'm glad you're so happy with the app and our customer service.
- TRThe Red Wagon★★★★★
We were looking for a way to send an email from our store to each customer after they placed an order on our Facebook channel and this app was able to do that seamlessly! We were able to customize the email exactly how we wanted it and tweak it as needed. The support on this app is incredible! Kieran set up my email notification template, answered all of my questions, and always got back to me so quickly. I'm so glad we found this app!
SNSmart Notifications Ltd.DeveloperThank you so much for such a great review. We're glad the app has been such a success for you and your business and that you were pleased with our customer support. As always, don't hesitate to reach out if you need further assistance.
- T+Thrifts + Threads★★★★★
What an amazing app and customer service! Our brand needed to filter out customer payment and billing info and we were unable to do so with the Shopify user permissions, as it allowed our staff in training to see customer address, email, phone, payment info etc. This way we were able to hide some confidential information until our staff in training is actually hired. Extremely useful and responsive customer service 10/10 recommend!
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