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Automatically divide and direct orders based on item or rule. Automated dividing of orders based on product, availability, or predetermined rules.
Pros and cons of SplitOrder





Automated dividing of orders based on product, availability, or predetermined rules.
SplitOrder pricing plans
Not sure which plan to pick? Discuss Starter plan or Standard plan plans with us, learn about custom pricing, or get a demo.
The app has 3 pricing plans: 0 free and 3 paid. The paid plans offered by SplitOrder are Starter plan, Standard plan, High volume plan.
The details of the plans are outlined below.
| Pricing summary | From $19/month. Free trial available. |
| Total pricing plan(s) | 3 |
| Number of free plan(s) | 0 |
| Number of paid plan(s) | 3 |
| Cost of paid plan(s) | $19, $49, $199 |
| Free trial available | Yes, for 14 day(s) |
The table below highlights the crucial differences between SplitOrder and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 3.6 ★ (39 reviews) | 4.7 ★ (24 reviews) | 4.9 ★ (19 reviews) | |
| Developed by | Mercantile Apps | Flex Commerce | Behelpme | |
| Launch date | 11 August 2021 | 24 May 2024 | 28 October 2022 | |
| Pricing | $19/month, $49/month, $199/month | $19.99/month, $49.99/month, $199.99/month | Free, $9.99/month, $29.99/month, $49.99/month | |
| Objective | Automated dividing of orders based on product, availability, or predetermined rules. | Split orders with rules to customize your fulfillment workflow | BulkPro - Bulk Order Import | |
| Categories | Order editing, Orders - Other | Order editing, Orders - Other | Orders - Other, Order editing | |
| Key features & highlights | ||||
| Purpose | Automatically divide and direct orders based on item or rule. | Split orders to customize your fulfillment workflow! Save time by splitting orders and fulfillments. | BulkPro - Order Import lets you quickly import multiple orders to your store using Excel or CSV. | |
| Features list |
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| Highlights | — | — | — | |
| User reviews and ratings | ||||
| Recommended | 79.5% | 95.8% | 89.5% | |
| Pros |
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| Cons |
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| Pricing and plans | ||||
| Total pricing plans | 3 | 3 | 4 | |
| Free plan | Not available | Not available | Available | |
| Free trial | Yes, for 14 day(s) | Yes, for 7 day(s) | No | |
| Technical information | ||||
| Rating | 3.6 ★ | 4.7 ★ | 4.9 ★ | |
| Total reviews | 39 | 24 | 19 | |
| Launch date | 11 August 2021 | 24 May 2024 | 28 October 2022 | |
SplitOrder is a solution for those who need assistance in processing their orders. It can be particularly useful if you don't process each order in the exact way they come in.
The app specializes in splitting Shopify orders into separate fulfillments based on customizable criteria such as product SKUs, location, tags, or pre-order status, streamlining multi-warehouse or mixed-product fulfillment. Its strengths include seamless integration with ShipStation, automated order splitting, and responsive customer support that often accommodates custom feature requests. The app significantly reduces manual labor, optimizes shipping costs, and improves fulfillment efficiency, particularly for businesses handling subscriptions, pre-orders, or multi-location inventory. However, limitations include inconsistent price retention for split orders with multiple currencies, occasional reporting discrepancies in Shopify’s sales analytics, and a pricing structure that may be costly for lower-volume stores. While setup is generally straightforward, some configurations require initial troubleshooting or developer assistance. The app is most effective for businesses with complex fulfillment needs but may face challenges with currency handling or high-volume cost efficiency.
For any questions, concerns, or assistance with SplitOrder, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected].
Details of the SplitOrder are available in various languages on the Shopify app store, including English.
| Support email | service |
| Contact number(s) | Not available |
| FAQ page | Not available |
| Privacy policy | Privacy details |
| Language support | English |
The list of top Shopify apps, features or software tools that SplitOrder seamlessly integrates with are given below.
| Name | Mercantile Apps |
| Profile | See all apps by Mercantile Apps |
| Website | View developer profile |
| Address | PO Box 100612, Denver, CO, 80210 |
How to install SplitOrder on your Shopify store
Your name, email and store domain go straight to the Mercantile Apps team.
Mercantile Apps contacts you directly to arrange setup for your store.
Perfect your store’s functionality without the pressure to move on until you’re ready.
SplitOrder has an overall rating of 4.3 stars from a total of 39 reviews on the Shopify app store. Of these, 31 (79.5%) are positive, 2 (5.1%) are neutral, and 6 (15.4%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
SplitOrder saves our team a lot of time on manual labor needed to manage our drop ship vendor shipments. Allowing us to split the order into multiple orders allows us to automate our purchase orders to our vendors without needing our shipping team to separate the self-fulfilled from drop ship items in our WMS system.Jesse is extremely helpful and a creative problem solver who helped diagnose an issue with split orders and our returns portal. Such a HUGE help!
FINALLY! A way for me to split line items that have been fulfilled but come back from 3rd party vendors as out of stock!
The app works great. Splits the orders to the 3PLs we require. Easy to setup and good support.
App worked great for our needs. We needed to split orders based on Location (two different countries) and it worked seamlessly and perfectly. The developer is very quick in replying to emails when support is needed. I recommend this app.
Our experience with this app was extremely pleasant. We need to use this app to help separate some of our orders that included some pre-ordered products.
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Position and market share today
| Keywordsplit order | #3 | 7.3% ▼2.5 |
| Keywordshipstation | #21 | 0.0% ▲0.0 |
| KeywordAutomated fulfillment | #28 | — ▼0.0 |
| Keywordedit order | #46 | — |
Cumulative reviews · last 6 months
The key features offered by SplitOrder to Shopify store owners are:
Yes, SplitOrder seamlessly integrates with other Shopify apps or tools, such as Automatically hold, divide, or redirect items that are out of stock., Split or redirect items based on vendor, sku, tag or property automatically., Divide items automatically based on their number, cost, or weight..
Yes, SplitOrder offers a 14-day free trial on all its paid plans.
The app offers 3 paid plans, which cost $19/month, $49/month, $199/month, and come with a 14-day free trial period.
SplitOrder uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Yes, SplitOrder allows its subscribers to cancel or upgrade their subscription plan at any time.
Yes, SplitOrder offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
BulkPro - Bulk Order Import
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SplitOrder saves our team a lot of time on manual labor needed to manage our drop ship vendor shipments. Allowing us to split the order into multiple orders allows us to automate our purchase orders to our vendors without needing our shipping team to separate the self-fulfilled from drop ship items in our WMS system.Jesse is extremely helpful and a creative problem solver who helped diagnose an issue with split orders and our returns portal. Such a HUGE help!
FINALLY! A way for me to split line items that have been fulfilled but come back from 3rd party vendors as out of stock!
The app works great. Splits the orders to the 3PLs we require. Easy to setup and good support.
App worked great for our needs. We needed to split orders based on Location (two different countries) and it worked seamlessly and perfectly. The developer is very quick in replying to emails when support is needed. I recommend this app.
Our experience with this app was extremely pleasant. We need to use this app to help separate some of our orders that included some pre-ordered products.
Hi Garden Answer,Would love to help, though to be honest I think what your referring to isn't us at SplitOrder, as we don't touch (inadvertently or in-app) the continue selling when out of stock setting??As to any unexpected behavior, if you were interested in re-downloading the App for another try. We could then address any conflict or suggest a work-around, as while our options are quite vast, splitting orders does have a lot of moving parts, especially with 3rd parties and unique workflows.
SplitOrder is fantastic! It is the ONLY solution that was able to allow us to split orders into separate fulfillments and allowed us to purchase/print multiple labels for orders with two or more items. The fact that this isn't native Shopify functionality is shocking. Shopify needs to buy SplitOrder and make this part of the native experience. The customer support team is very responsive and helped us transition from purchasing labels through Shopify to ShipStation.I can't recommend SplitOrder enough!
This is the best app! Accurately splits orders based on various criteria. Easy to set up and the absolute best support of any app we use in our Shopify store. This app has saved us tons of labor and increased our efficiency ten-fold.
With multiple warehouse locations in the country, the SplitOrder app has made allocating items to a specific fulfillment warehouse easy. I love how this app allows you to split orders by product SKU, location, etc, or a combination of each feature. With this app, we're no longer limited to just one fulfillment location with all of our inventory. It reduces your shipping cost significantly and transit time to your customers.
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