by Proveway
Simple App for PayPal and Order Tracking, Shipped Status
Free to install · From $9.99/mo · 7d trial
StatusPro ‑ Order Status Shopify App by Indie SaaS
Assign personalized statuses to your orders and keep your customers informed about the order's progress. Custom order status, search, and email alerts.
5.0 87 reviewsPaid from $9/month
Pros and cons
Pros and cons of StatusPro ‑ Order Status
Pros
- Intuitive UI: The app features a clean, user-friendly interface that is easy to navigate.
- Responsive Support: The developer and team provide quick, helpful, and personalized assistance.
- Automated Order Updates: Effectively reduces customer inquiries by automating status notifications.
- Customization: Offers extensive options to tailor the app to specific business needs and workflows.
Cons
- POS Order Handling: Inability to hide or properly manage POS orders within the app.
- Order Sync Issues: Occasional inconsistencies in order synchronization, particularly with larger order volumes.
Screenshots
About the app
Custom order status, search, and email alerts.
- Automated Email Updates: Automatically email customers (or third parties) when there's a change in order status.
- Status change automation: Change the order status automatically or when the order is completed.
- Order Tracking: The order lookup page lets customers see their order status.
- QR Code Order Update: Change your order status by scanning a QR code on your phone.
- Document attachments: Add pictures or PDF files to status updates.
Keywords
custom order status Shopify appsorder tracking Shopify appsauto email notifications Shopify appsQR code order update Shopify appsorder due dates Shopify appsorder status management Shopify appsfulfillment status Shopify appscustomer order updates Shopify appsautomated order status Shopify appsorder lookup page Shopify apps
Key features
- Automatically email customers when order status changes.
- Display custom order progress timelines on a status page.
- Let customers track orders easily via an order lookup page.
Pricing
StatusPro ‑ Order Status pricing plans
Simple Plan
$9 /month
- 200 orders / month
- Unlimited statuses
- Email notifications
- Order lookup page
- Status page integration
Essential Plan
$19 /month
- 1000 orders / month
- Unlimited statuses
- Email notifications
- Order lookup page
- Status page integration
Pro Plan
$29 /month
- 2000 orders / month
- Unlimited statuses
- Email notifications
- Order lookup page
- Status page integration
Enterprise
$99 /month
- 4000 orders / month
- Unlimited statuses
- Email notifications
- Order lookup page
- Status page integration
Not sure which plan to pick? Discuss Simple Plan or Essential Plan plans with us, learn about custom pricing, or get a demo.
Here’s an overview of StatusPro ‑ Order Status costs for each of the plan(s)
The app has 4 pricing plans: 0 free and 4 paid. The paid plans offered by StatusPro ‑ Order Status are Simple Plan, Essential Plan, Pro Plan, Enterprise.
The details of the plans are outlined below.
- Simple Plan: the Simple Plan plan costs $9 and comes with a 14-day free trial period. The plan offers a host of features, including 200 orders / month, Unlimited statuses, Email notifications, Order lookup page, Status page integration, Set order due dates, 6 months data retention.
- Essential Plan: the Essential Plan plan costs $19 and comes with a 14-day free trial period. The plan offers a host of features, including 1000 orders / month, Unlimited statuses, Email notifications, Order lookup page, Status page integration, Set order due dates, 1 year data retention, Flow & Webhooks.
- Pro Plan: the Pro Plan plan costs $29 and comes with a 14-day free trial period. The plan offers a host of features, including 2000 orders / month, Unlimited statuses, Email notifications, Order lookup page, Status page integration, Set order due dates, 2 years data retention, Flow, Webhooks & API.
- Enterprise: the Enterprise plan costs $99 and comes with a 14-day free trial period. The plan offers a host of features, including 4000 orders / month, Unlimited statuses, Email notifications, Order lookup page, Status page integration, Set order due dates, 2 years data retention, Flow, Webhooks & API.
StatusPro ‑ Order Status price summary
| Pricing summary | From $9/month. Free trial available. |
| Total pricing plan(s) | 4 |
| Number of free plan(s) | 0 |
| Number of paid plan(s) | 4 |
| Cost of paid plan(s) | $9, $19, $29, $99 |
| Free trial available | Yes, for 14 day(s) |
For further information regarding StatusPro ‑ Order Status pricing plans, see the official website.
Comparison
Top StatusPro ‑ Order Status alternatives — detailed comparison
The table below highlights the crucial differences between StatusPro ‑ Order Status and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 5.0 ★ (86 reviews) | 4.9 ★ (160 reviews) | 1.8 ★ (3 reviews) | |
| Developed by | Indie SaaS | Proveway | RapidShyp | |
| Launch date | 27 July 2022 | 5 January 2021 | 17 July 2024 | |
| Pricing | $9/month, $19/month, $29/month, $99/month | Free, $9.99/month, $29.99/month | Free | |
| Objective | Custom order status, search, and email alerts. | Simple App for PayPal and Order Tracking, Shipped Status | Ship your orders with multiple couriers on a single platform | |
| Categories | Order tracking, Orders - Other | Order tracking, Orders - Other | Order tracking, Orders - Other | |
| Key features & highlights | ||||
| Purpose | Assign personalized statuses to your orders and keep your customers informed about the order's progress. | Sync your PayPal tracking automatically to gain PayPal's trust, minimize held money, and get your funds faster. | RapidShyp helps online sellers ship orders across India using multiple couriers on a single platform | |
| Features list |
|
|
| |
| Highlights | — | — | — | |
| User reviews and ratings | ||||
| Recommended | 98.9% | 97.5% | 33.3% | |
| Pros |
|
| — | |
| Cons |
|
| — | |
| Pricing and plans | ||||
| Total pricing plans | 4 | 3 | 1 | |
| Free plan | Not available | Available | Available | |
| Free trial | Yes, for 14 day(s) | Yes, for 7 day(s) | No | |
| Technical information | ||||
| Rating | 5.0 ★ | 4.9 ★ | 1.8 ★ | |
| Total reviews | 87 | 160 | 3 | |
| Launch date | 27 July 2022 | 5 January 2021 | 17 July 2024 | |
More details about StatusPro ‑ Order Status
Product description
Enhance customer satisfaction and minimize queries by updating customers on their order status with customized statuses. Each status can link to a specific email template and an order lookup page enables customers to monitor their order's progress.
AI summary
StatusPro is a Shopify app designed to automate and streamline order status tracking and customer notifications, particularly for businesses with custom or production-based workflows. The app enables merchants to create customizable order status stages, automate email updates, and provide customers with real-time visibility into their order progress through a clean, intuitive interface. Key features include integration with Shopify’s order status page, QR code functionality for in-store pickups, and support for multilingual notifications. Its strengths lie in its ease of setup, robust customization options, and seamless automation, which significantly reduces customer inquiries about order status. The app is particularly effective for businesses with long lead times, such as custom manufacturing or pre-order fulfillment. However, limitations include occasional synchronization issues with POS orders and a lack of filtering options for POS order visibility in certain plans. The developer is noted for exceptional responsiveness, often accommodating feature requests and providing prompt support. While the app excels in functionality and customer service, minor technical refinements could further enhance its reliability for specific use cases.
Support
For any questions, concerns, or assistance with StatusPro ‑ Order Status, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected].
Language support
Details of the StatusPro ‑ Order Status are available in various languages on the Shopify app store, including English, Dutch, German, Spanish, Portuguese (Brazil), French, Swedish, Japanese, and Italian.
StatusPro ‑ Order Status support information in a nutshell
| Support email | support |
| Contact number(s) | Not available |
| FAQ page | Not available |
| Privacy policy | Privacy details |
| Language support | English, Dutch, German, Spanish, Portuguese (Brazil), French, Swedish, Japanese, and Italian |
Integration
The list of top Shopify apps, features or software tools that StatusPro ‑ Order Status seamlessly integrates with are given below.
Customer accountsShopify POSShopify FlowShopify AdminAPIWebhooks
Developer
| Name | Indie SaaS |
| Profile | See all apps by Indie SaaS |
| Website | View developer profile |
| Address | 63 Belmont Avenue, Belfast, NIR, BT4 3DE |
Installation
How to install StatusPro ‑ Order Status on your Shopify store
1
Send your details
Your name, email and store domain go straight to the Indie SaaS team.
2
The developer gets in touch
Indie SaaS contacts you directly to arrange setup for your store.
3
Install at your own pace
Perfect your store’s functionality without the pressure to move on until you’re ready.
Customer reviews
5.0
★★★★★
87 total reviews
StatusPro ‑ Order Status has an overall rating of 5.0 stars from a total of 87 reviews on the Shopify app store. Of these, 86 (98.9%) are positive, 0 (0.0%) are neutral, and 1 (1.1%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
★★★★★Wonder Minifrom France · 12 November 2026
Super application, avec des fonctionnalités très pratiques, aussi bien pour le vendeur que pour ses clients.Mention spéciale au support, particulièrement réactif, professionnel et efficace !
★★★★★Records on Vinylfrom Netherlands · 20 August 2026
Implementing StatusPro has been a smooth experience with an immediate positive impact on our conversion rate optimization. Clear communication around product and order statuses builds instant customer confidence. It does exactly what it promises—clean, fast, and highly effective.
★★★★★Equiluxe Tackfrom United States · 7 August 2026
This app checks all the boxes for us. It's very customizable to your needs, and for us, we have a few complex scenarios for how our orders are processed, but this app makes that all so easy. The support is top notch too. If you're looking for a status update app, this is it! It has also SIGNIFICANTLY cut down on our customer service hours, and increased our customer satisfaction.
★★★★★slatsolution.comfrom United States · 8 July 2026
Great app we use for our shipping, LTL Freight, and Out of stock notifications for customers
★★★★★Duct2Gofrom United States · 7 July 2026
Such a helpful app! This has made our process more communicative with our customers, without having to call or email them updates manually. IT also has streamlined our process making it more efficient. It also cuts down on incoming calls inquiring on their shipments. I love this app and its capabilities!
Performance on the App Store
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Category rank
#2
order status
Total reviews
87
▲ 1 vs 30 days ago
Average rating
5.0 ★
0.00 vs 30 days ago
Top market
US
49.4% of installs · ▼ 1.66%
Category & keyword rankings
Position and market share today
| Keywordorder status | #2 | 7.2% ▼12.0 |
| Keywordorder management | #3 | 1.0% ▼0.6 |
| Keywordstore statistics | #3 | 0.6% ▼2.3 |
| Collectionthank-you-order-status-order-tracking | #3 | 0.8% ▼0.2 |
Reviews trend
Cumulative reviews · last 6 months
81 → 87 reviews · rating steady at 5.0★
Ranks #2 in 1 of 10 App Store groups tracked.Open full charts →
StatusPro ‑ Order Status FAQs
How do I install the StatusPro ‑ Order Status Shopify app?
To install StatusPro ‑ Order Status on your Shopify store, click on the StatusPro ‑ Order Status installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install StatusPro ‑ Order Status on your Shopify store, then contact us now.
What are the key features of StatusPro ‑ Order Status?
The key features offered by StatusPro ‑ Order Status to Shopify store owners are:
- Send auto emails to customers (or third parties) when order status changes
- Order status page integration - show your own custom order progress timeline
- Order lookup page allows customers to easily check order progress anytime
- Set order due dates to help manage your orders and set customer expectations
- Update order status via QR code scan on your smartphone (with photo upload)
Does StatusPro ‑ Order Status integrate with other Shopify apps or tools?
Yes, StatusPro ‑ Order Status seamlessly integrates with other Shopify apps or tools, such as Automatically email customers (or third parties) when there's a change in order status., Change the order status automatically or when the order is completed., The order lookup page lets customers see their order status..
Is there a free trial available for StatusPro ‑ Order Status?
Yes, StatusPro ‑ Order Status offers a 14-day free trial on all its paid plans.
What are the pricing plans for StatusPro ‑ Order Status?
The app offers 4 paid plans, which cost $9/month, $19/month, $29/month, $99/month, and come with a 14-day free trial period.
How does billing work for StatusPro ‑ Order Status?
StatusPro ‑ Order Status uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, StatusPro ‑ Order Status allows its subscribers to cancel or upgrade their subscription plan at any time.
Does StatusPro ‑ Order Status offer customer support?
Yes, StatusPro ‑ Order Status offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Is StatusPro ‑ Order Status compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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5.0★★★★★87 reviews · 98.9% positive
Writing reviews on ShopDigest is coming soon.
- WMWonder Mini★★★★★
Super application, avec des fonctionnalités très pratiques, aussi bien pour le vendeur que pour ses clients.Mention spéciale au support, particulièrement réactif, professionnel et efficace !
- RORecords on Vinyl★★★★★
Implementing StatusPro has been a smooth experience with an immediate positive impact on our conversion rate optimization. Clear communication around product and order statuses builds instant customer confidence. It does exactly what it promises—clean, fast, and highly effective.
- ETEquiluxe Tack★★★★★
This app checks all the boxes for us. It's very customizable to your needs, and for us, we have a few complex scenarios for how our orders are processed, but this app makes that all so easy. The support is top notch too. If you're looking for a status update app, this is it! It has also SIGNIFICANTLY cut down on our customer service hours, and increased our customer satisfaction.
- SLslatsolution.com★★★★★
Great app we use for our shipping, LTL Freight, and Out of stock notifications for customers
- DUDuct2Go★★★★★
Such a helpful app! This has made our process more communicative with our customers, without having to call or email them updates manually. IT also has streamlined our process making it more efficient. It also cuts down on incoming calls inquiring on their shipments. I love this app and its capabilities!
- LCLavender Creek Gems★★★★★
This app is wonderful! Makes it super easy to keep our customers up to date on the status of their orders. And when changes were made and I needed assistance, not only did they respond super quickly, but they reached back out to let us know when it was updated. Superb service!
- LILireille★★★★★
Impressive App, easy to use and intuitive design. Best of all, we can access the app from Shopify admin without opening the app. I personally think that all apps integrated with Shopify should work like that. Otherwise, it is just too much Apps to handle for merchants. Highly recommend this App!
- HSHyperco Sports★★★★★
I've been using this for nearly 3 years now and it's been great. The developers have even helped me do a custom delay for a specific use case I had. Will definitely keep using it!
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