by Dondy
Add a WhatsApp button to your shop and retrieve forgotten carts through WhatsApp to increase sales and enhance customer service.
Free plan · From $6.99/mo · 7d trial
SH: WhatsApp Chat & Marketing Shopify App by HolaManito
Retrieve lost shopping carts (over $5m retrieved so far) & talk to customers via WhatsApp. Live Chat on WhatsApp, Cash on Delivery through WhatsApp, Unfinished Shopping Cart.
4.8 58 reviewsFreePaid from $5/month
Pros and cons
Pros and cons of SH: WhatsApp Chat & Marketing
Pros
- Effective Abandoned Cart Recovery: The app significantly boosts sales by automating WhatsApp reminders for abandoned carts.
- High-Quality Customer Support: Numerous users highlight quick, efficient, and friendly assistance from the support team.
- Easy Setup and Use: Many reviews mention the app’s intuitive installation and seamless operation.
- Customization Features: Users appreciate the ability to tailor templates and chat icons to match their brand.
Cons
- Hidden Costs: Multiple users report unexpected charges despite the app being advertised as free.
- Bugs and Reliability Issues: Some users experience functionality problems, such as failed WhatsApp notifications.
Screenshots
About the app
Live Chat on WhatsApp, Cash on Delivery through WhatsApp, Unfinished Shopping Cart.
- WhatsApp Chat Button: Turn on the WhatsApp Chat button to offer excellent customer service.
- Boost Referral Sales: Boost your referral sales by using the Whatsapp Share button.
- Automated cart recovery: Automatically retrieve abandoned carts through WhatsApp and SMS.
- WhatsApp Marketing: Use WhatsApp to offer discounts, win back old customers, and increase your earnings.
- Order Notifications: Inform your customer about each order update through WhatsApp and SMS.
Keywords
WhatsApp abandoned cart recovery Shopify appsWhatsApp customer support Shopify appsWhatsApp chat button Shopify appsWhatsApp share button Shopify appsautomated WhatsApp notifications Shopify appsWhatsApp order updates Shopify appsWhatsApp discount offers Shopify appsrecover lost sales Shopify appsboost revenue WhatsApp Shopify appsabandoned cart WhatsApp Shopify apps
Key features
- Automatically recover abandoned carts via WhatsApp and SMS notifications.
- Boost referral sales with a built-in WhatsApp Share button.
- Send real-time order updates and tracking details through WhatsApp.
Pricing
SH: WhatsApp Chat & Marketing pricing plans
Free
$0 /month
- Unlimited WhatsApp Chat & Share
- Abandoned Cart recovery on WhatsApp
- Order Confirmation & Shipment messages
- Cash on Delivery confirmation messages
- Bulk Messages for Marketing Campaigns
Pro
$5 /month
- Everything in Free plan
- Your brand name & logo in messages
- Unlimited Template customization
- Multi language template support
Not sure which plan to pick? Discuss Free or Pro plans with us, learn about custom pricing, or get a demo.
Here’s an overview of SH: WhatsApp Chat & Marketing costs for each of the plan(s)
The app has 2 pricing plans: 1 free and 1 paid. The free plan offered by SH: WhatsApp Chat & Marketing is Free. The paid plan offered by SH: WhatsApp Chat & Marketing is Pro.
The details of the plans are outlined below.
- Free: this plan is free forever, incurring no subscription costs. It offers a wide range of features like Unlimited WhatsApp Chat & Share, Abandoned Cart recovery on WhatsApp, Order Confirmation & Shipment messages, Cash on Delivery confirmation messages, Bulk Messages for Marketing Campaigns, Premium Chat & Share Button Designs, Stats & reports for automation.
- Pro: the Pro plan costs $5 and has no free trial period. The plan offers a host of features, including Everything in Free plan, Your brand name & logo in messages, Unlimited Template customization, Multi language template support.
SH: WhatsApp Chat & Marketing price summary
| Pricing summary | Free to install |
| Total pricing plan(s) | 2 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 1 |
| Cost of paid plan(s) | $5 |
| Free trial available | No |
For further information regarding SH: WhatsApp Chat & Marketing pricing plans, see the official website.
Comparison
Top SH: WhatsApp Chat & Marketing alternatives — detailed comparison
The table below highlights the crucial differences between SH: WhatsApp Chat & Marketing and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 4.6 ★ (59 reviews) | 4.9 ★ (825 reviews) | 3.9 ★ (340 reviews) | |
| Developed by | HolaManito | Dondy | Scrptble | |
| Launch date | 20 May 2021 | 15 March 2023 | 21 October 2024 | |
| Pricing | Free, $5/month | Free, $6.99/month, $79.99/month, $159.99/month | Free, $4.99/month, $9.99/month, $14.99/month, $24.99/month, $49.99/month | |
| Objective | Live Chat on WhatsApp, Cash on Delivery through WhatsApp, Unfinished Shopping Cart. | Abandoned cart recovery, AI agent & automations on WhatsApp | — | |
| Categories | Abandoned cart, Chat | Abandoned cart, Chat | Chat, Abandoned cart | |
| Key features & highlights | ||||
| Purpose | Retrieve lost shopping carts (over $5m retrieved so far) & talk to customers via WhatsApp. | Add a WhatsApp button to your shop and retrieve forgotten carts through WhatsApp to increase sales and enhance customer service. | Automate order confirmations, shipping updates, cart recovery, and stock alerts through WhatsApp. | |
| Features list |
|
|
| |
| Highlights | — |
| — | |
| User reviews and ratings | ||||
| Recommended | 94.8% | 96.2% | 76.9% | |
| Pros |
|
|
| |
| Cons |
|
|
| |
| Pricing and plans | ||||
| Total pricing plans | 2 | 4 | 5 | |
| Free plan | Available | Available | Not available | |
| Free trial | No | Yes, for 7 day(s) | Yes, for 3 day(s) | |
| Technical information | ||||
| Rating | 4.6 ★ | 4.9 ★ | 3.9 ★ | |
| Total reviews | 58 | 837 | 333 | |
| Launch date | 20 May 2021 | 15 March 2023 | 21 October 2024 | |
More details about SH: WhatsApp Chat & Marketing
Product description
Sweethelp is a tool designed to recover abandoned shopping carts via WhatsApp, utilizing advanced marketing automation. It incorporates real-time data to monitor sales and enhance your ROI and conversion rate through automated, customizable WhatsApp templates.
AI summary
The app is a Shopify-integrated WhatsApp tool designed to enhance customer engagement and sales recovery through features like abandoned cart reminders, chat functionality, and customizable notifications. It offers robust analytics, allowing businesses to track metrics like click-through and conversion rates to optimize messaging strategies. The app supports brand-aligned customization, including chat icon placement and template personalization, and integrates seamlessly without requiring users to lose their WhatsApp number. Its strengths include a user-friendly setup, responsive customer support, and effective cart recovery, with some users reporting significant sales improvements. However, there are concerns about transparency in pricing, as the app is marketed as free but may incur charges based on usage, leading to unexpected fees. Some users also report technical issues, such as delayed or undelivered notifications, and occasional unresponsiveness from support. Despite these drawbacks, the app is widely regarded as a cost-effective solution for WhatsApp-based customer engagement, particularly for businesses prioritizing direct communication and cart recovery.
Support
For any questions, concerns, or assistance with SH: WhatsApp Chat & Marketing, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, SH: WhatsApp Chat & Marketing offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Language support
Details of the SH: WhatsApp Chat & Marketing are available in various languages on the Shopify app store, including Arabic, English, Spanish, Italian, Portuguese (Brazil), and French.
SH: WhatsApp Chat & Marketing support information in a nutshell
| Support email | support |
| Contact number(s) | Not available |
| FAQ page | FAQ details |
| Privacy policy | Privacy details |
| Language support | Arabic, English, Spanish, Italian, Portuguese (Brazil), and French |
Integration
The list of top Shopify apps, features or software tools that SH: WhatsApp Chat & Marketing seamlessly integrates with are given below.
Shopify AdminCheckoutGupshupRazorPayTwilioWhatsApp APIWhatsApp Business
Developer
| Name | HolaManito |
| Profile | See all apps by HolaManito |
| Website | View developer profile |
| Address | 9916 Palazzo St, Seffner, FL, 33584 |
Installation
How to install SH: WhatsApp Chat & Marketing on your Shopify store
1
Send your details
Your name, email and store domain go straight to the HolaManito team.
2
The developer gets in touch
HolaManito contacts you directly to arrange setup for your store.
3
Install at your own pace
Perfect your store’s functionality without the pressure to move on until you’re ready.
Customer reviews
4.8
★★★★★
58 total reviews
SH: WhatsApp Chat & Marketing has an overall rating of 4.8 stars from a total of 58 reviews on the Shopify app store. Of these, 55 (94.8%) are positive, 0 (0.0%) are neutral, and 3 (5.2%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
★★★★★Gems and Glitterfrom India · 8 October 2025
Never seen such a supportive team before! They help with even the tiniest things and are always quick to respond. Thanks a lot, guys!
★★★★★House of Maryamfrom United Kingdom · 19 January 2025
A big thanks to Kets for his incredible help with customization—such great support! The app is free, which is unbelievable for the value it provides.Best app out there with tons of inbuilt customization features. Highly recommended!
★★★★★Idunnfrom Colombia · 3 July 2024
Gracias a Flavio, y su buena disposición me aclaro varias dudas que tenia frente a la app
★★★★★O2Nails Italiafrom Italy · 27 June 2024
Ottima App, servizio assistenza impeccabile, grazie.
★★★★★Punjabi Addafrom India · 20 June 2024
Ryan helped me alot in setup and handle my queries efficiently....Really liked the app
Performance on the App Store
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Category rank
#14
Video calls
Total reviews
58
No change vs 30 days ago
Average rating
4.8 ★
0.00 vs 30 days ago
Top market
IN
24.8% of installs
Category & keyword rankings
Position and market share today
| KeywordVideo calls | #14 | 0.0% |
| KeywordExit pop-ups | #26 | — |
| KeywordCross-device carts | #26 | — |
| Keywordwhatsapp chat | #27 | — |
Reviews trend
Cumulative reviews · last 6 months
58 → 58 reviews · rating steady at 4.8★
Ranks #14 in 1 of 10 App Store groups tracked.Open full charts →
SH: WhatsApp Chat & Marketing FAQs
How do I install the SH: WhatsApp Chat & Marketing Shopify app?
To install SH: WhatsApp Chat & Marketing on your Shopify store, click on the SH: WhatsApp Chat & Marketing installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install SH: WhatsApp Chat & Marketing on your Shopify store, then contact us now.
What are the key features of SH: WhatsApp Chat & Marketing?
The key features offered by SH: WhatsApp Chat & Marketing to Shopify store owners are:
- Add a WhatsApp chat & share button for customer support
- Unlimited chat and share options along with Premium button designs.
- Automatically recover abandoned carts with personalized, targeted messages.
- Send order notifications, shipment updates, and COD confirmations.
- Run bulk messaging campaigns with detailed performance and conversion stats.
Does SH: WhatsApp Chat & Marketing integrate with other Shopify apps or tools?
Yes, SH: WhatsApp Chat & Marketing seamlessly integrates with other Shopify apps or tools, such as Turn on the WhatsApp Chat button to offer excellent customer service., Boost your referral sales by using the Whatsapp Share button., Automatically retrieve abandoned carts through WhatsApp and SMS..
Is there a free trial available for SH: WhatsApp Chat & Marketing?
No, SH: WhatsApp Chat & Marketing does not offer any free trial.
What are the pricing plans for SH: WhatsApp Chat & Marketing?
The app has 2 pricing plans: 1 free and 1 paid. The paid plan cost $5/month and has no free trial period.
How does billing work for SH: WhatsApp Chat & Marketing?
SH: WhatsApp Chat & Marketing uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, SH: WhatsApp Chat & Marketing allows its subscribers to cancel or upgrade their subscription plan at any time.
Does SH: WhatsApp Chat & Marketing offer customer support?
Yes, SH: WhatsApp Chat & Marketing offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, SH: WhatsApp Chat & Marketing offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is SH: WhatsApp Chat & Marketing compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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4.8★★★★★58 reviews · 94.8% positive
Writing reviews on ShopDigest is coming soon.
- GAGems and Glitter★★★★★
Never seen such a supportive team before! They help with even the tiniest things and are always quick to respond. Thanks a lot, guys!
- HOHouse of Maryam★★★★★
A big thanks to Kets for his incredible help with customization—such great support! The app is free, which is unbelievable for the value it provides.Best app out there with tons of inbuilt customization features. Highly recommended!
- IDIdunn★★★★★
Gracias a Flavio, y su buena disposición me aclaro varias dudas que tenia frente a la app
- OIO2Nails Italia★★★★★
Ottima App, servizio assistenza impeccabile, grazie.
- PAPunjabi Adda★★★★★
Ryan helped me alot in setup and handle my queries efficiently....Really liked the app
- OAOceanus Accessories★★★★★
I think it is a nice app to add whatsapp contact badge with matching my own brand image, I understand it would lot of limitation to do that, but I think it already doing good. ps. CS is helpful and quick respond, totally recommended.
- COCréation Orientale★★★★★
Super application très efficace, le support est très réactif et professionnel Je recommande sans hésiter si vous voulez augmenter votre ROI et récupérer vos paniers abandonnées
- ZIZirLof★★★★★
I use Sweethelp in another shop and it has revolutionized sales and customer engagement. Its WhatsApp chat enhanced customer support, while the abandoned cart recovery feature significantly increased conversions. Easy to set up and use, Sweethelp offers valuable insights and customization, making it an essential tool for boosting sales and improving customer satisfaction. Highly recommended for its immediate positive impact on e-commerce operations.
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