TextYess Shopify App by TextYess

Send marketing campaigns, setup automations, automate customer service with TextYess AI.

5.0 48 reviewsPaid from $290/month

Install in your Shopify store We pass your name, email and store domain to the TextYess team so they can help install and configure the app on your store.

.myshopify.com

Pros and cons

Pros and cons of TextYess

Pros
  • Easy Setup and Integration: The app is quick to install and seamlessly integrates with ecommerce platforms, enabling immediate use.
  • Effective Automation: Automations like abandoned cart recovery and AI customer care agents significantly improve conversion rates and efficiency.
  • Hyper-Personalization: Enables highly personalized WhatsApp messaging at scale, enhancing customer engagement.
  • Responsive Support Team: The support team is praised for being proactive, helpful, and available throughout onboarding and beyond.
Cons
  • No Free Tier: The absence of a free plan, with only a 7-day trial before requiring a paid subscription, is noted as a drawback.

Screenshots

TextYess Shopify app screenshot 1
TextYess Shopify app screenshot 2
TextYess Shopify app screenshot 3
TextYess Shopify app screenshot 4
TextYess Shopify app screenshot 5
TextYess Shopify app screenshot 6

About the app

  • Boost sales through engaging WhatsApp campaigns and automations
  • Reply in seconds and 24/7 to your customers with our AI Assistant
  • Track orders generated, revenue, ROI, and other metrics all in one dashboard
  • Utilize your customer data through our integrations with Shopify and Klaviyo
  • Forward support tickets directly to Gorgias, Zendesk

Install in your Shopify store We pass your name, email and store domain to the TextYess team so they can help install and configure the app on your store.

Keywords

WhatsApp marketing Shopify appsWhatsApp sales channel Shopify appsWhatsApp automations Shopify appsAI customer service Shopify appsWhatsApp campaigns Shopify appstrack sales metrics Shopify appsShopify Klaviyo integration appsGorgias support integration Shopify appsZendesk support integration Shopify appsWhatsApp AI assistant Shopify appsboost sales WhatsApp Shopify apps24/7 customer service Shopify appsWhatsApp order tracking Shopify appsWhatsApp revenue tracking Shopify appsWhatsApp ROI tracking Shopify apps

Key features

  • Send large-scale WhatsApp broadcast campaigns to engage customers.
  • Automate abandoned cart recovery to boost sales conversions.
  • Provide 24/7 instant customer support with an AI assistant.

Pricing

TextYess pricing plans

BASE
$290 /month
  • 1,750 Conversation Replies/Month
  • 1.000 Outbound Messages/Month
  • Enhanced analytics
  • View conversation history
  • Live-chat support
PRO
$436 /month
  • 1,750 Conversation Replies/Month
  • 2.000 Outbound Messages/Month
  • Enhanced analytics
  • Collect phone numbers
  • View conversation history
CUSTOM
$533 /month
  • 1,750 Conversation Replies/Month
  • 3.000 Outbound Messages/Month
  • Enhanced analytics
  • Collect phone numbers
  • View conversation history

Not sure which plan to pick? Discuss BASE or PRO plans with us, learn about custom pricing, or get a demo.

Here’s an overview of TextYess costs for each of the plan(s)

The app has 3 pricing plans: 0 free and 3 paid. The paid plans offered by TextYess are BASE, PRO, CUSTOM.

The details of the plans are outlined below.

  • BASE: the BASE plan costs $290 and comes with a 7-day free trial period. The plan offers a host of features, including 1,750 Conversation Replies/Month, 1.000 Outbound Messages/Month, Enhanced analytics, View conversation history, Live-chat support, 1,000 free operator replies/month (24h).
  • PRO: the PRO plan costs $436 and comes with a 7-day free trial period. The plan offers a host of features, including 1,750 Conversation Replies/Month, 2.000 Outbound Messages/Month, Enhanced analytics, Collect phone numbers, View conversation history, Live-chat support, 1,000 free operator replies/month (24h).
  • CUSTOM: the CUSTOM plan costs $533 and comes with a 7-day free trial period. The plan offers a host of features, including 1,750 Conversation Replies/Month, 3.000 Outbound Messages/Month, Enhanced analytics, Collect phone numbers, View conversation history, Live-chat support, 1,000 free operator replies/month (24h).

TextYess price summary

Pricing summaryFrom $290/month. Free trial available.
Total pricing plan(s)3
Number of free plan(s)0
Number of paid plan(s)3
Cost of paid plan(s)$290, $436, $533
Free trial availableYes, for 7 day(s)

For further information regarding TextYess pricing plans, see the official website.

Install in your Shopify store We pass your name, email and store domain to the TextYess team so they can help install and configure the app on your store.

Comparison

Top TextYess alternatives — detailed comparison

The table below highlights the crucial differences between TextYess and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps
ChatMe ‑ What is Chat AppInstall
Add app
General information
Ratings5.0 ★ (48 reviews)2.9 ★ (2 reviews)4.8 ★ (140 reviews)
Developed byTextYessMonumentum PartnersGTY AG
Launch date14 September 202315 March 20249 December 2022
Pricing$290/month, $436/month, $533/monthFreeFree, $0.89/month
Objective—What is chat App button for better support & direct touch.Instant contact button for the shop on WhatsApp.
CategoriesMarketing - Other, ChatChat, Marketing - OtherChat, Marketing - Other
Key features & highlights
PurposeSend marketing campaigns, setup automations, automate customer service with TextYess AI.Show Whats is Chat App button on your store so customers start direct chat with you.Add a WhatsApp Chat Button to your store, enabling customers to message you instantly.
Features list
  • Send large-scale WhatsApp broadcast campaigns to engage customers.
  • Automate abandoned cart recovery to boost sales conversions.
  • Provide 24/7 instant customer support with an AI assistant.
  • Instantly adds a WhatsApp chat button to your online store for customer support.
  • Allows customers to directly contact you via WhatsApp for real-time assistance.
  • Enables you to select the specific WhatsApp number customers will reach.
  • Adds a WhatsApp chat button for instant customer inquiries.
  • Redirects customers to WhatsApp with a prefilled message for quick contact.
  • Fully customizable button design to match your store’s branding.
Highlights———
User reviews and ratings
Recommended100.0%50.0%97.1%
Pros
  • The app is quick to install and seamlessly integrates with ecommerce platforms, enabling immediate use.
  • Automations like abandoned cart recovery and AI customer care agents significantly improve conversion rates and efficiency.
  • Enables highly personalized WhatsApp messaging at scale, enhancing customer engagement.
  • The support team is praised for being proactive, helpful, and available throughout onboarding and beyond.
  • The AI assistant provides accurate, multilingual, and 24/7 responses, reducing customer care workload.
  • Users report increased sales, higher conversion rates, and improved ROI due to the app’s features.
  • Frequent updates and new features keep the app ahead of competitors, with users excited about future developments.
—
  • The app is straightforward to install and set up, often mentioned as seamless and hassle-free.
  • The interface is intuitive and clean, making navigation and usage simple for all users.
  • Enhances customer interaction by providing a direct and familiar channel via WhatsApp.
  • The free plan is highly appreciated for offering essential features without cost.
  • Users value the ability to tailor the WhatsApp button to match their store’s branding.
  • The app functions consistently without errors, ensuring smooth communication.
  • Assistance is responsive and helpful when issues arise during setup or use.
  • Many users report higher engagement and conversions due to the app’s functionality.
  • The app doesn’t slow down the website and operates efficiently.
  • Customers find the WhatsApp button convenient and easy to use, improving their experience.
Cons
  • The absence of a free plan, with only a 7-day trial before requiring a paid subscription, is noted as a drawback.
—
  • Some users noted the lack of multilingual options, particularly for non-English speakers.
  • A recurring issue where replies fail on Mondays, causing inconvenience.
  • Users expressed a desire for more control over the size of the WhatsApp button.
  • A few reviews highlighted unresponsive support for critical issues.
Pricing and plans
Total pricing plans302
Free planNot availableNot availableAvailable
Free trialYes, for 7 day(s)NoYes, for 14 day(s)
Technical information
Rating5.0 ★2.9 ★4.8 ★
Total reviews482139
Launch date14 September 202315 March 20249 December 2022

More details about TextYess

Product description

TextYess (official Meta Business Partner) is your comprehensive solution for boosting eCommerce sales through WhatsApp. Our platform allows you to send large-scale WhatsApp broadcast campaigns to your customers, set up automations like abandoned cart recovery and post-purchase follow-ups, and provide instant, 24/7 customer support with an AI Assistant seamlessly connected to your product catalog.

AI summary

Textyess is a Shopify app designed to enhance customer engagement and marketing through WhatsApp, leveraging AI-driven automation and conversational tools. Its core features include abandoned cart recovery, automated customer support via AI assistants, and personalized WhatsApp marketing campaigns, all aimed at improving conversion rates and streamlining workflows. The app excels in ease of setup, seamless integration with eCommerce stores, and multilingual 24/7 support, making it particularly effective for global businesses. Key strengths include hyper-personalized messaging, robust analytics, and proactive customer service, with many highlighting its intuitive interface and rapid onboarding. However, the app lacks a free tier, offering only a 7-day trial before requiring a paid plan. While its AI capabilities and automation are praised for accuracy and efficiency, some may find its newer features still evolving. Overall, Textyess is positioned as a powerful tool for WhatsApp-based marketing and customer interaction, with strong support and continuous updates driving its appeal.

Support

For any questions, concerns, or assistance with TextYess, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, TextYess offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.

Language support

Details of the TextYess are available in various languages on the Shopify app store, including English.

TextYess support information in a nutshell
Support emailedvaldo@textyess.com
Contact number(s)Not available
FAQ pageFAQ details
Privacy policyPrivacy details
Language supportEnglish
Integration

The list of top Shopify apps, features or software tools that TextYess seamlessly integrates with are given below.

CheckoutGorgiasInstagramKlaviyoWhatsAppZendesk
Developer
NameTextYess
ProfileSee all apps by TextYess
WebsiteView developer profile
AddressVia Cesare Battisti 303, TEXTYESS SRL IT03748980830, Messina, ME, 98123

Installation

How to install TextYess on your Shopify store

1

Send your details

Your name, email and store domain go straight to the TextYess team.

2

The developer gets in touch

TextYess contacts you directly to arrange setup for your store.

3

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Customer reviews

5.0
★★★★★
48 total reviews
547
41
30
20
10

TextYess has an overall rating of 5.0 stars from a total of 48 reviews on the Shopify app store. Of these, 48 (100.0%) are positive, 0 (0.0%) are neutral, and 0 (0.0%) are negative*.

*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.

★★★★★Piazza Italia SPAfrom Italy · 10 July 2025

Textyess è la soluzione ideale per potenziare le vendite eCommerce tramite WhatsApp. Grazie alla sua piattaforma, è possibile inviare campagne di marketing su larga scala, automatizzare il recupero dei carrelli abbandonati e gestire il supporto clienti 24/7 con un assistente AI integrato direttamente nel catalogo prodotti. Inoltre, la dashboard centralizzata consente di monitorare facilmente ordini, entrate e ROI. L'integrazione con Shopify poi, rende tutto più semplice e di facile lettura. Un'app versatile e potente per ogni negozio online!

★★★★★Floky FRfrom Italy · 28 April 2025

TextYess is incredibly easy to set up, and it seamlessly integrates with our eCommerce store. We are using with excellent results, both as of outbound automations like abandoned checkout with high CR% and customer care AI Agents. I'm looking forward to the new features they'll develop!

★★★★★Holifyafrom Italy · 19 March 2025

We decided to implement TextYess to create a more personal and direct connection with our customers through WhatsApp while also leveraging it as a powerful advertising channel. The app was incredibly easy to use, allowing us to set up automations and send broadcast campaigns effortlessly. Not only did it help us engage with our audience more effectively, but it also led to a noticeable increase in conversions. We’re thrilled to have TextYess as a partner and look forward to seeing how they continue to innovate!

★★★★★Tomassinifrom Italy · 21 February 2025

App consigliatissima: WhatsApp ci sta aiutando a recuperare carrelli, fare upsell e cross sell e inviare newsletter con alti tassi di conversione. Il team di TextYess ci ha supportato con entusiasmo ad installare tutte le automazioni e le campagne WhatsApp, siamo felicissimi di aver scelto loro come provider.

★★★★★IH NOM UH NITfrom Italy · 20 February 2025

Highly recommended! TextYess has been a game-changer for our business, helping us recover abandoned carts, launch highly effective marketing campaigns, and seamlessly manage customer interactions on WhatsApp with AI. Their intuitive platform has streamlined our workflow, allowing us to engage with our audience more efficiently and drive better results.Beyond the technology, what truly sets TextYess apart is their dedicated team. They have provided outstanding support at every stage, guiding us with enthusiasm and expertise to ensure we maximize the platform’s potential. The onboarding process was smooth, and any questions or challenges we encountered were met with prompt and effective solutions.We’re thrilled to be part of this journey and excited about the continuous innovations they bring. With the new features on the horizon, we can’t wait to see how much further TextYess will take us!

Install in your Shopify store We pass your name, email and store domain to the TextYess team so they can help install and configure the app on your store.

Performance on the App Store

Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.

Category rank
—
No tracked groups
Total reviews
48
No change vs 30 days ago
Average rating
5.0 ★
0.00 vs 30 days ago
Top market
IT
100.0% of installs

Reviews trend

Cumulative reviews · last 6 months

48 → 48 reviews · rating steady at 5.0★
No App Store groups tracked yet.Open full charts →

TextYess FAQs

How do I install the TextYess Shopify app?
To install TextYess on your Shopify store, click on the TextYess installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install TextYess on your Shopify store, then contact us now.
What are the key features of TextYess?

The key features offered by TextYess to Shopify store owners are:

  • Boost sales through engaging WhatsApp campaigns and automations
  • Reply in seconds and 24/7 to your customers with our AI Assistant
  • Track orders generated, revenue, ROI, and other metrics all in one dashboard
  • Utilize your customer data through our integrations with Shopify and Klaviyo
  • Forward support tickets directly to Gorgias, Zendesk
Does TextYess integrate with other Shopify apps or tools?

TextYess has not made any official mention of integrating with other Shopify apps or tools. To obtain further information, kindly reach out to their support team or consult your Shopify developer.

Is there a free trial available for TextYess?

Yes, TextYess offers a 7-day free trial on all its paid plans.

What are the pricing plans for TextYess?

The app offers 3 paid plans, which cost $290/month, $436/month, $533/month, and come with a 7-day free trial period.

How does billing work for TextYess?

TextYess uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.

Can I cancel or upgrade my subscription plan at any time?

Yes, TextYess allows its subscribers to cancel or upgrade their subscription plan at any time.

Does TextYess offer customer support?

Yes, TextYess offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, TextYess offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

Is TextYess compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.

ChatMe ‑ What is Chat App
by Monumentum Partners

Free
★ 2.9 (2)
Ezychat: Whatsapp Chat Button
by Web6

Free plan · From $0.99/mo · 7d trial
★ 5.0 (7)

Most popular

Most popular Shopify apps on the market

Install in your Shopify store We pass your name, email and store domain to the TextYess team so they can help install and configure the app on your store.

.myshopify.com
5.0★★★★★48 reviews · 100.0% positive

Writing reviews on ShopDigest is coming soon.

  • PI
    Piazza Italia SPAItaly · 10 Jul 2025
    ★★★★★

    Textyess è la soluzione ideale per potenziare le vendite eCommerce tramite WhatsApp. Grazie alla sua piattaforma, è possibile inviare campagne di marketing su larga scala, automatizzare il recupero dei carrelli abbandonati e gestire il supporto clienti 24/7 con un assistente AI integrato direttamente nel catalogo prodotti. Inoltre, la dashboard centralizzata consente di monitorare facilmente ordini, entrate e ROI. L'integrazione con Shopify poi, rende tutto più semplice e di facile lettura. Un'app versatile e potente per ogni negozio online!

  • FF
    Floky FRItaly · 28 Apr 2025
    ★★★★★

    TextYess is incredibly easy to set up, and it seamlessly integrates with our eCommerce store. We are using with excellent results, both as of outbound automations like abandoned checkout with high CR% and customer care AI Agents. I'm looking forward to the new features they'll develop!

    TE
    TextYessDeveloper16 May 2025

    Thank you so much for your great feedback! We’re thrilled to hear that TextYess has been easy to set up and is seamlessly integrating with your eCommerce store. It’s fantastic to know you’re seeing excellent results with both outbound automations and our AI-powered customer care agents. We truly appreciate your trust in us and can’t wait to share the new features we have in the works. Stay tuned — the best is yet to come! 🚀

  • HO
    HolifyaItaly · 19 Mar 2025
    ★★★★★

    We decided to implement TextYess to create a more personal and direct connection with our customers through WhatsApp while also leveraging it as a powerful advertising channel. The app was incredibly easy to use, allowing us to set up automations and send broadcast campaigns effortlessly. Not only did it help us engage with our audience more effectively, but it also led to a noticeable increase in conversions. We’re thrilled to have TextYess as a partner and look forward to seeing how they continue to innovate!

    TE
    TextYessDeveloper16 Oct 2024

    Thank you for sharing your experience! We're delighted that TextYess is helping you connect more personally with your customers and maximize your audience's attention through WhatsApp. It's fantastic to hear that you're using the platform for both automations and broadcast campaigns. We’re equally excited to have you as a partner and can't wait to bring you even more innovations in the future. Stay tuned for what’s coming next! 💪🏼

  • TO
    TomassiniItaly · 21 Feb 2025
    ★★★★★

    App consigliatissima: WhatsApp ci sta aiutando a recuperare carrelli, fare upsell e cross sell e inviare newsletter con alti tassi di conversione. Il team di TextYess ci ha supportato con entusiasmo ad installare tutte le automazioni e le campagne WhatsApp, siamo felicissimi di aver scelto loro come provider.

    TE
    TextYessDeveloper25 Feb 2025

    Grazie mille per la tua fantastica recensione! Siamo entusiasti di sapere che TextYess sta aiutando il tuo business a recuperare carrelli, fare upsell e cross-sell, e inviare newsletter con ottimi tassi di conversione. Il nostro team è sempre pronto a supportarti con entusiasmo, e sapere che sei soddisfatto della scelta ci riempie di orgoglio. Continueremo a lavorare per offrirti sempre il meglio!

  • IN
    IH NOM UH NITItaly · 20 Feb 2025
    ★★★★★

    Highly recommended! TextYess has been a game-changer for our business, helping us recover abandoned carts, launch highly effective marketing campaigns, and seamlessly manage customer interactions on WhatsApp with AI. Their intuitive platform has streamlined our workflow, allowing us to engage with our audience more efficiently and drive better results.Beyond the technology, what truly sets TextYess apart is their dedicated team. They have provided outstanding support at every stage, guiding us with enthusiasm and expertise to ensure we maximize the platform’s potential. The onboarding process was smooth, and any questions or challenges we encountered were met with prompt and effective solutions.We’re thrilled to be part of this journey and excited about the continuous innovations they bring. With the new features on the horizon, we can’t wait to see how much further TextYess will take us!

    TE
    TextYessDeveloper25 Feb 2025

    Thank you so much for your incredible review! We're beyond thrilled to hear that TextYess has been a game-changer for your business, from recovering abandoned carts to launching successful marketing campaigns and streamlining customer interactions with AI.We’re just as excited about the future and can’t wait for you to experience the upcoming innovations. Stay tuned—there’s so much more to come! 🚀🙌

  • TO
    topshopItaly · 13 Feb 2025
    ★★★★★

    "WhatsApp ci sta aiutando a recuperare carrelli, con un tasso di CR del 15%! Il team di TextYess ci ha supportato con entusiasmo in tutti i passaggi per installare tutte le automazioni e le campagne WhatsApp, siamo felicissimi di aver abbracciato con loro questo progetto di successo che ci sta dando ottimi risultati."

    TE
    TextYessDeveloper17 Feb 2025

    Siamo felicissimi di sapere che le automazioni e le campagne WhatsApp di TextYess stanno contribuendo a un incredibile tasso di conversione del 15%! Il nostro team è sempre pronto a supportarti con entusiasmo, e sapere che stai ottenendo ottimi risultati ci riempie di soddisfazione. Non vediamo l’ora di continuare a crescere insieme a te. Grazie delle belle parole!

  • AM
    AmenStyleItaly · 13 Feb 2025
    ★★★★★

    App consigliatissima! Textyess ci sta aiutando a recuperare carrelli, inviare campagne e rispondere ai clienti in chat con l’AI su whatsapp! Il team di TextYess ci ha supportato con entusiasmo in tutti i passaggi e siamo felici di aver abbracciato con loro questo progetto di successo. Siamo curiosi di vedere dove arriveremo grazie alle nuove funzionalità

    TE
    TextYessDeveloper17 Feb 2025

    Grazie mille per la tua recensione! Siamo entusiasti di sapere che TextYess sta contribuendo al successo del tuo business, aiutandoti a recuperare carrelli, gestire campagne e automatizzare le risposte con l’AI su WhatsApp. Il nostro team è sempre pronto a supportarti con entusiasmo, e siamo felici di averti a bordo in questo percorso. Non vediamo l’ora di sorprenderti con le nuove funzionalità in arrivo! 🚀🔥

  • HO
    hormoonskincareItaly · 12 Feb 2025
    ★★★★★

    Wonderful product, highly recommended. They guided us step by step through the integration and within a few days we were live with WhatsApp campaigns and automations. We appreciate the fact that the tool has an impact on our conversion rate. Curious about the new features they will implement!

    TE
    TextYessDeveloper14 Feb 2025

    Thank you for your fantastic review! We're so glad to hear that our team was able to guide you smoothly through the integration and get you up and running with WhatsApp campaigns and automations in no time. It's amazing to know that TextYess is already making a positive impact on your conversion rate! Stay tuned—exciting new features are on the way, and we can't wait for you to try them!

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